Good location, clean, star downgrade because they're going thru a remodel. Really nice staff. Great…read morelittle bar area. The drapes were really difficult to open because they were stuck. Assuming that will be addressed during the remodel.

This review is for the hotels's restaurant not the hotel itself…read more My doctor said I need to eat more leafy greens and more protein. So a steak salad it is! Strolled down to the restaurant here at the hotel and ordered me a steak salad. About 15 minutes later out came the salad. Up to the room I went. Open the salad container and found an abundance of salad and a decent amount of steak. They didn't ask me how I wanted the steak, but it came medium to medium well. That's fine. You get a ton of salad and about eight strips of steak. Just what the doctor ordered! Everything about the salad was good. You get a choice of five different dressings. I went with the Italian dressing. It wasn't over the top tangy, I found it to be just right.

Excellent Hotel. I tend to now stay in only Homewood properties. Liked the location of this one…read moreclose to everything. The staff was good i didn't have that many requests to begin with anyways. We just needed a clean and quiet room away from any noise and well anyone with a family do not book us near them. We were on a very quiet floor. The beds were comfy. Rooms spacious. Went on a weekday and was told there was a complimentary Managers Reception. Thought nothing about it and was greeted with a full blown meal with some delicious wine. I believe it was all you can eat but honestly one plate was enough. The morning buffet breakfast was ample. The staff seem to be on point and quickly serviced. As everything was available i did not need to reach out to staff. Check in and out was so easy. So yes, i'd definetly return again. Had a great stay!!

Stayed overnight for a college tour of UB the next morning. Arrived late, feared worst room in the…read morebuilding. Surprised to find a nice room and close parking. Reception staff very nice and helpful, at 10 pm check in. Two room suite w kitchen and living room, and bedroom with two queen beds. Really comfortable and heating system was great. Usually hotel rooms have some window unit blowing air hot and cold on you all night and the wall thermostat doesn't work, just the dials on the window unit. At Homewood Suites the temp was perfect. Bathroom was a little tight, with sink/mirror in the bedroom and toilet and tub in a separate tiny room. Hard to get in and out of give the smug space. Furniture was a little dated, but having a microwave and full size fridge was great. Really nice breakfast, better than other hotels. Son even played basketball in a court next to the breakfast room surrounded by a net wall. Definitely better than places nearby. Suggest you stay here.

We stayed at Staybridge Suites for one night and had a great experience overall. We booked a…read moretwo-bedroom suite with a full kitchen, and it was perfect for our family of five. There was plenty of space for everyone to spread out, and having the kitchen was a huge bonus. The complimentary breakfast was excellent, with a nice variety of options to start the day. Check-in was a little slow because the front desk staff seemed overwhelmed, but they were still friendly. The real standout was the staff the next morning at checkout. They went above and beyond by getting us ice for our softball games and providing bottles of water before we headed out. That extra level of kindness and customer service really made a lasting impression. We would definitely stay here again and would recommend it to families looking for a spacious, comfortable place to stay.

the food was awesome. the staff was very nice nice and friendly. rooms were very clean. beds were…read moresuper comfy. the bathroom was clean. they have special amebties which includes free laundry machines. it is very peaceful and wuiet.

This hotel is so beautiful!!! The architecture is amazing!!!!…read more The ambiance is so romantic!!! I can't wait to go again!!!

Good and not so good here. Great front desk, warm cookies and coffee nice touch. Room very well…read moredecorated. Some quirky things we did not like... When we got to the room I went to hang my coat in the wardrobe and saw a ball of dirty sheets in there. I went to front desk and asked for someone to remove them. When we didn't see anyone I asked to staff in the hallway to pick them up. We were given an accessible room although we booked a standard which would have been fine except the tub was very high and with a battered knee very difficult and painful to get in and out of. We also weren't notified that was what we were getting. Housekeeping kept throwing things out. I opened the lotion and soap, but when they came in to clean they threw both out. Costly for the hotel, not necessary to do. Weird needs missed. No place to put towels in bathroom. They were in the bedroom near the windows as far from the bathroom as you could get. Also no place to put soap bar down. There was a tray, but if you put soap in it the paint from the tray got on the soap.

We have had good luck recently with Tapestry Collection hotels, and both liked the Mosey. Our room…read morewas a decent size, and the shower was a walk in with great water pressure and good hot water. We wanted something in the general Niagara Falls area, but not at the Falls, and this is about 30 minutes away. We liked the attached restaurant, we had dinner there one night and drinks the next. There is both garage and lot parking, and there seemed to be enough spaces. There is a tiny little pool, optimistically called "the spa" that is not a spa, but the water was warm. A lot of hallway noise in the evenings, so we did put on some music/white noise. Overall, another good location for date weekend.

I stayed here while going to a friend's wedding. Room is big and clean. Lobby is clean and…read moreinviting. Value is good $200, part of the room block. Shower is nice with a detachable hose. And there is a mini fridge. I like the area, lots of cute stores near by. Can walk to Glen park to see the waterfall. A really cute comic book and ice cream shop right next door. Staff are super friendly. We ended up staying another night and they gave us the same rate. It was going to rain that day so I asked if we can borrow umbrellas and they do have umbrellas for guests to use which is so nice. Pool is small but still nice to have a pool there and I did go in for a bit. We had breakfast with the other wedding guests in a private room. The eggs, bacon and fruit were all delicious. Would def stay here again if I am in the area

This room was super nice. It was like a suite with a 'living' area with a huge bed in front of…read moreANOTHER, SECOND big screen tv. It was very nice. I would go back. Breakfast is NOT free, but parking is.

I had a very bad experience at a Courtyard by Marriott location in Atlanta a few years ago that,…read morefairly or unfairly, tarnished the brand for me. I won't go into details here, but the manager awarded me 10,000 points as compensation. As I haven't had the inclination to stay a Courtyard since that experience, those points expired unused some time ago. On a recent trip to the Buffalo area, my search yielded a Courtyard location that was priced reasonably. I had driven past that hotel numerous times and observed that it looked relatively new and well maintained, and it was convenient. In the spirit of second chances, and on the assumption that my previous experience was unique to a single location, I made my six day reservation online. Check-in was quick and efficient, the staff was very friendly, and the room appeared to be impeccably clean. Good lighting throughout, a very capable showerhead with plenty of pressure, and water that was hotter than I've ever even dared to dream about! Yes, Atlanta was an aberration. Courtyard by Marriott is back on my list! Until day four. After three days of no maid service (despite having explicitly asked for it that morning), we turned down the second bed, only to find two dirty socks under the covers! It nearly triggered my gag reflex. So many questions rippled through my head. What else wasn't cleaned after the previous guest checked out of that room? How long have those socks been there? What sorts of bodily fluids have I been marinating in over the past three nights? What about the pillows? Were the towels just air dried and refolded? Is this a disgruntled employee or is it business as usual? We immediately packed our bags and loaded up the car. I stopped at the front desk to check out and told the clerk about the socks. She seemed genuinely apologetic, but I think she realized that offering to change rooms or to clean the room we were in was pointless. She refunded the unused nights and said she would talk to the manager when he arrived to see if they could award me some points that will definitely go unused. I'd strongly advise against this Courtyard location. I don't believe the brand is salvageable, at least in my mind. Frankly, I'm wondering if the entire Marriott brand is safe. Did I mention that there were ants in the bathroom?

Property not cared for very well. Common area floors were dirty. Shower was not cleaned well. Told…read moreat check in that housekeeping would be every other day and twice during my stay it went 3 days before it was done. HVAC filters needed cleaning. Very disappointed for a Marriott property and what they charge.

I was given the suite, 1 king bed and appreciated the spacious room. The check-in was simple, did…read moremobile check in, went up to the front desk, was given my key and off I went. The breakfast was your standard options - waffle maker, cold food items, oatmeal, eggs, bacon and coffee area. The biggest issue I had was 1) they need to do better job of cleaning, especially in the bathroom. Found lot of pieces of long hair that I ended up removing myself using the wipes that were in the room and 2) the mini fridge was iceberg that's been growing lol. It was melting and the water was gathering around the base of the fridge. Overall, enjoyed the stay, comfortable bed, which is important.

Great place to stay in Buffalo, exceptionally friendly front desk staff. Coming in from whatever…read moreactivities we did each day, and no matter who was up front, we were greeted and they were welcoming as we passed. Hotel is crisp and clean throughout, rooms are comfortable and we did not notice any cleaning issues. It's not something I would take a star off for, but mainly because it's Buffalo. We were annoyed that the rooms had motion sensing thermostats. Even with the mild weather that we were visiting during, the lack of air circulation while gone always made the room uncomfortable to return to, because it was stuffy. Thankfully, it would be cleared up within 20-30 minutes, but being outside all day and wanting to comfortably relax when you return, it kind of puts a damper on that... and I don't really know what kind of savings it presents. It's easy enough for an AC system to maintain 70 degrees when it barely gets above that outside. Anyhow, thanks to the climate, a minor annoyance. Would stay here again! Forgot to get pics of the room, but I assume if you've seen one you've seen them all here.

Harrowing nightmare at arrival: Hyatt messed up my reservation, and the manager/front desk, Nico…read moreVanbito sent me out on the street with my luggage, after having travelled all night. My stay was booked 2 weeks in advance, but I had to find last minute accommodations elsewhere. To make it even worse, they had the audacity to charge me! Nico Vanbito was hostile, rude, belligerent and never returned my calls when I asked for a refund. Avoid this hotel at all cost.

4 stars Stayed here…read morefor 2 nights on a work trip. Overall, the stay was good; however, one night I found 2 bugs in the bathroom. The hotel seemed clean, but bugs that looked like roaches do not make someone feel comfortable. Positives - I was able to get an early check in. There is a water bottle filling machine on the first floor. The vending area (sodas and snacks) has very reasonable prices. The gentleman at the front desk, Dan, was the nicest hotel clerk I have ever encountered. Overall, the hotel was fairly clean. The towels and bathroom amenities were great quality. The WiFi worked great. See pic: Large (used) trash bag by elevator trash cans - the large bag is provided in room for ease of keeping the room clean and disposing of larger items. This is a great idea being the hotel is next to a sports facility. I can imagine this would help families clean up properly behind themselves! There was also a notice that they are upgrading the tvs to being "smart". While this didn't happen during my stay, it's a positive for future guests! Negatives - The bugs on my first night. The breakfast buffet was just meh. Although there is plenty to choose from, the first day the cheddar egg omelette was old and hard to cut through (breakfast at 7:30am), both days the yogurt was kept in a basket (dairy should be kept on ice), the waffle maker didn't cook all the way through (and no spray to help get the waffle out, so the outer part that was cooked stuck to the waffle maker), and by 7:30 on day 2 they were out of quite a bit of the fresh fruit (the only healthy option). The temperature in the room was hard to control - it doesn't let you select air or heat. 73 was cold air, 74 was like a full blown heater on blast.

We have stayed here several times, and I always thought it was a pretty good Hampton, but I felt…read morethere were a couple of negatives this time. There is no top sheet. I am pretty sure the comforters are not changed with each guest so I would prefer a top sheet between me and the comforter. Actually my first impression when I walked in to the room was that the bed was not freshly made. When we were trying to get our receipt at check out, another guest said that the top sheet was way down at the foot of the bed, under the comforter. So, my question is: if there was a sheet there that I could not find(and I looked)why does the housekeeper not know how to make a bed? The shower has a nice amount of water pressure, but barely any pressure in the hand held shower head. The breakfast was a typical Hampton breakfast. Today there were sausage patties and the pre-made omelets in the hot choices. There were some nicely seasoned fried potatoes. I was hoping it was a scrambled egg and bacon day. Fingers crossed for my next Hampton stay. Once agin, peculiarly, I could not get a printed receipt at the front desk when we checked out. After 5 minutes, I said I would just print out the one being sent in an email. This the second time this has happened at this Hampton. I'd rather look at/check my receipt before I leave the hotel.