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    Hampton Inn & Suites Palmdale

    2.7 (78 reviews)
    ModerateHotels
    Open Open 24 hours

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    Hallway
    Bex K.

    It was clean but a bit pricey. Free breakfast. There was a stain on the bed and we didn't mind because we shared the other bed.

    Blackened Alantic salmon
    Sonia A.

    Best hotel restaurant ever. The bartenders are extremely nice and friendly. The cook is amazing. Food is on point. Recommend giving them both a raise. Everyone I met keeps coming back, nice work

    Bed bug

    Bed bugs and moldy mattress do not stay here !!!!!!!!!!!!!! No refund so BEWARE!!!! Didn't even stay the night and still paid $150 never again!

    Hall way- and it's smells.
    Antonette N.

    Service is okay. They are unprofessional upon checking(Karen). Busy talking to other people, instead of welcoming the new guests. The place is NO star. My son says is trash. Room is small. Wi-Fi is sucks! Breakfast is horrible! FYI they charge $15 per night for parking

    Queen bed
    Michelle F.

    Meh. Not a very welcoming experience at this location. Front desk staff could use customer service training, and learn how to wear a name tag. The location of the property is convenient as it is located near various shopping centers with restaurants, coffee, and more! Some of the shopping centers are also within walking distance. Plenty of parking here. There was a transient man who lived behind the hotel, in an adjacent parking lot. Microwave and fridge available in room. That's it.

    Blanket stain
    Maria I.

    Very disappointed with this place. The bed blankets had some dirty stains on them. The tv only had one channel working. We spoke to the girl in the front desk all she said was "it should be working" we didn't get any assistance. Not all the outlets worked definitely won't be staying here again.

    Baby cockroach

    Dirtiest room I've ever stayed in. Hair in sink and bathroom counter, unknown stain on bed skirt, under the bathroom sink was gross and saw what looked like a baby cockroach.

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    The staff were nice, but this definitely wasn't the cleanest or best maintained Hampton that I've stayed in

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    10 years ago

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    Page 1 of 2

    Ask the Community - Hampton Inn & Suites Palmdale

    Review Highlights - Hampton Inn & Suites Palmdale

    Brenda checked us in and she was very friendly and professional.

    Mentioned in 2 reviews

    Read more highlights

    Residence Inn Lancaster Palmdale

    Residence Inn Lancaster Palmdale

    (15 reviews)

    Update**** checked out of this hotel where I noticied they…read morecharged me a $200 pet fee. I did not have a pet as I worked 14 days straight out there. Completely ridiculous. No reasoning with them either, they just said oh well management is charging you. AVOID THIS HOTEL**** Work brought me to Lancaster and got to stay at this hotel for 14 nights and I must say that location is the best part of this hotel. The second best thing is how modern and new this hotel is. It was defenitly better than what I expected. Plus, there's a Starbucks right next door which is a major plus. Reasonable price for all the amenities you recieve. Rooms are super nice and spacious. Loved the full kitchen and how everything was designed/set up. Bathroom was super spacious. The bed was super comfortable. Only negative thing is they charge $10 a night for parking yet my employee's Honda got broken into and they tried stealing it with "security" patrolling the lot. Thankfully the thief couldn't start the car. No cameras apperently in parking lot either. That's really the only negative of this place.

    Check-in was smooth. The lady at the desk was super nice me helpful. She was able to accommodate…read moreour needs. I didn't catch her name. When we arrived in the room, it was a little warm, being that it was such a hot day. I wish we would have walked into a cooler room, but we quickly changed that. I noticed two minor dents in the wall and on the bathroom door corner. I immediately took pictures. Overall, the room was super clean. The mini kitchen was adorable. I have one little issue and that is the bed. The mattress where I laid was really sunken in and to me was not comfortable. It was a nice location and we felt safe. Would definitely recommend staying here.

    Home2 Suites by Hilton Palmdale - Guest room

    Home2 Suites by Hilton Palmdale

    (43 reviews)

    $$

    Great hotel to be your home away from home. They maintain it clean, the lobby has many tables where…read moreyou can bring your food and enjoy them. Not to mention they offer complimentary HOT breakfast! Variety of drinks and snacks. Rooms are clean and staff is ready to help with anything needed. Centrally located, mall is a few miles away and so is Target and many other stores. This is our 3rd time staying here, most recent was on Saturday and it was beautifully decorated for the holidays! Enjoy the stay!

    Staff: Everyone here was super nice. I have nothing but…read morenice thoughts about them. Quality: Good: The hotel itself is really nice. It is modern, has a really nice gym, includes breakfast, is pet friendly, and has a pool and lounge area outside. Bad: The check in process was absolutely torture. It literally took 32 mins just to begin the check in process and I was the 4th person in line. Why? Well we arrived at 345 with checkin being at 3. The rooms were not ready and rather than have you come back, they instead asked you to stay at the counter until the room was ready. This required the employee to refresh her screen and look for a room. Again I have never waited remotely close to this long. Now this we a majorly busy weekend due to a softball tournament so they deserve a little grace. They do get extra praise as I saw the general manager working on preparing rooms. One of the elevators was broken the whole 3 days and the one working one was REALLY slow. This one ended up breaking and couldn't be called from outside the elevator. The breakfast offering was pretty good but the hotel should have better planned for such a busy weekend as they ran out of food, cups, bowls, and silverware. They had coffee, tea, hot chocolate, juice, pre made egg sandwiches, yogurt, toast, bagels, cereal, hard boiled eggs, and of course everyone's favorite waffle maker where you pour in the batter and have to flip it over at the midway point. The coffee/tea/hot chocolate was available all day long. The couch bed when opened had some hair on the mattress cover, no sheet, no blanket, and no pillows. This required me to go downstairs to get them. Value: The price was greatly increased due to being a softball tournament for the whole state so it ended up being pretty expensive. This ended up being about 3xs the normal price. Location: Great location right off the freeway with tons of food options near by. The hotel is really clean and well taken care of. Pro tip: There is no grass so prepare for your dog to use dirt which may take some time to get used to. Overall: I like this place and would return in the future.

    Holiday Inn Palmdale-Lancaster - Balcony sunrise

    Holiday Inn Palmdale-Lancaster

    (123 reviews)

    $$

    When we pulled up, around 10:30pm on 2/23/26 the hotel looked welcoming, nice, and we couldn't wait…read moreto get in to get to sleep. We walked into the lobby and there were 3 people ahead of us, all young men. The desk attendant was super friendly with them. When it was my turn I walked up to the desk and said hi, how are you? Her attitude changed immediately and she could not have been more rude to me. She said, ID, phone number and email. I handed her my id, told her my phone number and then said that an email wasn't necessary, she then said, "I don't give a shit if you give it to me or not." WOW!!!!! Ok If my mom and I hadn't have been so tired, and if the room wasn't already paid for, I would have told her off and left. She seemed to be nodding off too, drugs maybe? She was then rude to the people behind us as well. I talked about it with a gentleman in the elevator and he said she was very rude to him as well. Leaving early at 8:15am, I was going to stop at the desk to speak with a manager, but lo and behold, she was there again. So, I didn't get to make a complaint, hopefully this gets to the correct person. Hotel was nice, however, due to the attitude, we won't be back.

    I stay here all the time for work, and I will say, the people really make this place. Shawn, at the…read morefront desk, never fails to put a smile on my face. She provides the best service and is always at the ready to help me with any requests that I have. Ashley, the sole server/bartender when I stay, does a fantastic job serving everyone at the restaurant, even when the place is packed; and she always has a great attitude! The chefs at the restaurant always make quality food too! Roy at security is another who brings great energy any time you see him; always upbeat and smiling. Mitchell and Tatiana at breakfast are very professional and always looking to accommodate your meal.

    Hampton Inn & Suites Palmdale - hotels - Updated June 2026

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