This is a nice relatively small hotel, very convenient, location is everything. This is in Danbury,…read moreCT, which depending on your location in NYC the commute would be 1 hour tops. Do I have to mention how classy and comfortable the furniture is? It is worth to leave the City, book a room or a suite, and enjoy of all privileges as a guest including the pool. There is plenty of parking, no extra pay required. The Reception staff were great, pleasant and accommodating. There is plenty of seating space for chatting with friends or just to relax. The garden is very cute. The pool is 4 1/2 feet deep. The restaurant is open for dinner and Happy Hour. The appetizers we ordered were very good and so were the drinks. I would suggest to management to keep an eye and enforce the rules to be observed at the pool, (no glasses). Also, if there are toddlers with diapers, the diapers must be appropriate for the pool.

This stay was not comfortable. We were only here to sleep. The rooms are ok but plumbing was…read moreclogged on arrival to the point where we couldn't use it. Gunk was coming up as you turned on water to use the sink. Not a good experience. They did finally fix it on the last day after several requests and email and because now water started leaking from the pipes. We had to use our clean towels to soak up the mess. Due to this issue we missed our prepaid breakfast two of our days here. Breakfast was nothing to brag about. There is coffee and tea in the lobby in the morning. AC had dirty vents so breathing was an issue and the fridge was very noisy.

We decided to have my 5 yr olds bday party here. We rented a double connecting room so our guests…read morewould have space to move around. The rooms were clean & the decor was really nice. It was the perfect space for our small event. They made sure to put us near the pool so the kids could swim. One of the guests told her days later that she didn't want to go in the pool as she said it had yellow stuff around the perimeter but that didn't seem to bother anyone else as the kids who swam had an absolute blast. I personally didn't notice the pool may have been dirty bcz I didn't go in. Everyone complimented the space & said it was such a great idea. The beds were so comfortable. We had a great nights sleep. I'd recommend this place.

No humidifiers available and super dry…read more The phone in my room was broken. The lot was not well plowed after the snow.

We stayed here when we wanted to go to an event at night over the border a little in NY, Danbury…read morehad the nicest hotels and this one looked good. I loved it and now want to go stay at their other hotels! We didn't eat in the hotel but I really wish we had, maybe next time.

What an amazing experience we had at Hotel Zero degrees. The Front Desk Manager, William Curley…read moremust be applauded. We came in the middle of a snowstorm and he did EVERYTHING possible to make our stay seamless and enjoyable. The staff of Valentina, Vincenza, and Yossef could not have done more for my daughter, my dog, Maddie and me. They were exceptional, and they were BUSY. There was even a lady cleaning up after every, single guests' dirty boots. And she was smiling!!. I was nervous we would lose power and what a comfortable atmosphere that was to calm our fears. Thank you, William. Great job.

Attended a wedding .The food was just delicious , and hot! It was served timely, never had to ask…read morefor a thing. The waitstaff was so courteous, I would very highly recommend having a wedding here. I was so impressed at the polite and timely service. The view was just incredible, there was such ambience and care. What a wonderful experience , and lovely way way to celebrate with the newlyweds.

Returning for the 37th Shamrock Breakfast to support the Brookfield Regional Hospice and Happy to…read morereport the Candlewood Inn is still an excellent venue, with a top notch staff . The view of the lake is nice, glad I returned!

Decent place to stay. We used this as our hub, when we were moving out and prepping our home for…read moresale. The studio setup with queen bed was spacious and allowed us to bring more than the typical 2 suitcases. It's definitely nice, for a longer stay. Rooms are a bit "older", but it wasn't a problem... unless one looks for pristine and high end. (We weren't.) The lobby was comfortable and the breakfast was pretty decent. The staff was pleasant, hard working and accommodating. COMPLIMENTARY water, sodas, as well as a few snack items and ice cream were a pleasant surprise. Would I stay here again? YES!!!

The email I sent to the management of this hotel is below, but it suffices to say avoid this place…read moreat all cost. If they will treat a Titanium member this way, what will they do to the average traveler? Filthy room, TV didn't work, mattress was rock hard and pillow was way past its useful life. A broken mirror is a very real danger to those travelling with children, please be cautious. Also note that it's not visible thru the trees, but one side faces a highway and the noise is endless. Overall the rooms need to be remodeled, the exterior desperately needs a pressure washing and the breakfast looked inedible. Email to manager when asked for a review: I'm truly glad you asked. I spend 120+ nights per year in hotels and presently hold Titanium with Marriott and Diamond with Hilton. I routinely experience one or more problems with hotels about once a month, but this is one of the 2-3 times a year I feel the need to document the issue(s) in a formal complaint.  When I arrived at your property I arrived after dark, so I couldn't see the exterior of your property. Had I seen it, I would've immediately cancelled my stay due to my core belief- if you don't maintain the exterior, you don't maintain the interior. I'm attaching photos so that you can see things from my perspective. The dirt and rust on the exterior of your property leaves it looking more like a Motel 6 than a Marriott property. Even the sidewalk was littered with trash and dog feces.  Exhausted and traveling with my wife and son, we just wanted to sleep. The TV in the bedroom to the right of room 320 was not functional. Although the light was on, neither the remote nor the power button would turn it on. Your TV's are so old and poorly installed that it doesn't surprise me it didn't work. Frankly, I don't recall seeing TV's of that model in ANY Marriott in years and even then that small old model was usually found in the lower end chains of Marriott not Residence Inn.  We let him use the living room TV and went to bed. The overall cleanliness seemed ok, but the deodorizing spray smell was very heavy. It wasn't until we'd been in the room for a few hours that we realized it was used to mask the odor of marijuana smoke- a smell that become overpowering after we'd become nose-blind to the deodorizer. It wasn't until the next morning that the true condition of the room became apparent.  You'll notice the photos I took of areas like the track for the closet door, telephone and similar areas. This room was in dire need of a deep cleaning. Everywhere throughout the room there were deep ruts of dirt and grime that a simple brush and deep cleaning would erase. The overall condition of the room was poor, including furniture that was long past its lifespan and in poor condition. The mirror in the bedroom on the left was cracked- a serious safety concern for parents with small children.  The mattresses were rock hard and stained, the pillows were also extremely poor quality.  In closing, I only had one interaction with your staff when I asked for a business card for the manager. The woman who was present upon checkout at approximately noon looked at me and motioned to the card holder on the front desk, which I hadn't noticed. In my experience, properly trained staff will ask if there is something they can assist with before handing out a card. She didn't seem to notice or care, which is a great description for the condition of your hotel and likely indicative of its causation.  You wanted my opinion, you have received it. Your property will be added to a list of properties maintain by myself and coworkers, places to be avoided at all costs. I wish you the best, you have a monumental task ahead of you.

I met the employee Oscar. Very friendly such an asset to the courtyard I called the front desk…read moretwice plus went down to front desk no answers about no tv channels. I was told maintenance manager is on his way in. After 1 1/2 hours I saw Oscar in hallway and explained my problem He had it fixed in 10 min. I appreciate him. Super nice he is the best I'm from NH but if I ever come back I'd stay only because of him

Do not stay here if you're from a hockey team…read more The front end hotel staff was not only non accommodating, but our team, and the other team there were harassed and threatened. One of the staffers followed children into my hotel room, when we sent them up for quiet relax time, and held the door oden while trying to go in. It was incredibly stressful for the kids on the team. They didn't try to work with either team, they just wanted to kick us out. Between the 2 team there, we brought the hotel in $25,000 (easily) that weekend. But they treated us so poorly.

The place is ok.. Room is clean & decent size but my problem…read morewith this place the front desk. The woman wearing a shirt with no name tag. She said her name was Rochelle. It took awhile for her to finish the transaction & returning my card. Take note that's the only time I took my card out of my wallet & I have RFID wallet & pouch. After couple hours my credit card send alert someone used my card. Someone made online purchases & food delivery in west coast area. And after I dispute it. Immediately I received alert someone use my card at Walgreens 1hr away from this hotel. It's a headache! (hours on the phone) calling the credit card to dispute all purchases that I did not made. Never again! Stay away! I don't recommend this hotel.

Checked in 6/27. Didn't realize they weren't making up rooms except upon request due to COVID; on…read morethe evening of 6/28, I asked @ the front desk for my room to be made up. They said "tomorrow morning." I asked if they could send up new towels & someone to get the garbage that night, which they didn't do. All day 6/29, we kept inconveniencing ourselves, trying to make sure we were out of the room so housekeeping could make it up, & they just kept not doing it. I reminded them @ the front desk at 1 pm to make up the room then called the front desk again at 3:30 pm when it still wasn't done. At 6 pm we left for dinner & again told the front desk to make up the room. They said housekeeping had left for the day (!). This time they sent up the clean towels though. They finally made up the room on 6/30. Left 7/1. 3 stars because the pool & room were nice. Fitness center was okay; please put in a freestanding bench, there's plenty of room. Could do A LOT more with all those free weights if there was a bench. Our refrigerator froze everything we put in it, even on the lowest setting, which was annoying. Desk lamp in our room (412) did not work.