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    Hampton Inn Lockport - Buffalo

    3.0 (23 reviews)
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    BEDBUG

    If it was possible to right a zero review.. that's what I'd do. Unfortunately, we decided to come visit the Hampton for my husbands birthday with our children. We left our babysitter with them for not even twenty minutes before we got the call that there were bedbugs underneath the pillow and sheet. I have never been more disgusted, we turned right around and were frantically getting everyone out without contaminating anymore of our belongings. Long story short, customer service really didn't care and never came to look at it. We will never stay there again. Would not recommend.

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    5 years ago

    The customer service is terrible. The woman at the desk with the teal hair was rude and nasty.

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    Review Highlights - Hampton Inn Lockport - Buffalo

    How fortunate to find this exceptional hotel only about 7 miles from her home and convenient to the freeways and turnpike for getting there and departing.

    Mentioned in 2 reviews

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    People searched for Hotels 1,015 times last month within 15 miles of this business.

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    Lockport Inn & Suites - Courtesy book

    Lockport Inn & Suites

    (34 reviews)

    $$

    We have been traveling across the country for several years.. I belong to a group of women…read moremotorcycle riders and we enjoy our time out seeing the country.. This motel and the folks who run it absolutely made our visit there so wonderful.. The hotel is just a gem!. A wonderful area to sit outside and enjoy. When you enter the room , you are just amazed at the size.. A couch, a table, two beautiful wing back chairs, The beds are so comfortable and the pillows are a dream.. And outside the bathroom sink as well ask one in the shower/toilet area. This really makes it wonderful for a couple of people to get ready. This is a family owned business and they are so dedicated and work together so to ensure that their guests are comfortable.

    Coming back to my hometown meant I needed a place to stay, and the Lockport Inn & Suites delivered…read morethe kind of hospitality that seems harder and harder to find these days. I arrived very late, and by the time I checked in, most of the local restaurants had already closed. I figured dinner wasn't happening. That's when Mark at the front desk stepped in and offered me a slice of pizza and a few leftover wings. After a long day of travel, that simple gesture meant more than he probably realized. When you're hungry, it's late, and you're back in your hometown, kindness like that leaves an impression. This is more of an old-school hotel, and I mean that as a compliment. Real drinking glasses instead of plastic cups. Friendly people. A comfortable atmosphere. It has a nostalgic feel that reminded me of a simpler time. The location was perfect for everything I wanted to do while visiting Western New York, making it easy to reconnect with places and memories that matter to me. Is it the newest, fanciest hotel around? No. But it offers something that's becoming rare--genuine hospitality and people who care about their guests. I thoroughly enjoyed my stay, and the next time I make my way back to Western New York, this will be one of the first places I look to book. Thanks again, Mark, for making a traveler feel welcome. That small act of kindness turned a good stay into a memorable one.

    Hart House Hotel - Comfy beds

    Hart House Hotel

    (5 reviews)

    We planned dinner and an overnight stay for our anniversary. I made a reservation for one of the…read moreloft rooms and then tried to get a restaurant reservation. Tried the website first, but it seems to work only for the coffee shop - no times after 1 pm. I called the hotel, and the desk clerk took my information and promised to get it to the rest. mgr. After 3 days with no reply, I called the rest. directly, and got voicemail - they promised to respond within 24 hrs. After 3 more days with no reply, I cancelled the hotel reservation.

    Hart House Hotel is the perfect place to stay at, if you want to get away from the fast paced…read morecorporate world. All of your communication with the hotel is done through text messages. This includes checking in and any other needs you may have during your stay. This hotel only has 4 hotel room units (located on the 3rd floor) to book for your stay and each room has their own theme. So booking in advance is a must. Also when booking you get to choose the room you would like to stay in. Unlike franchise hotel chains, there is no front desk, bell boys, lobby, or swimming pool areas. This may not appeal to the traditional family vacation travelers, this is more of a couples getaway. This building is shared with other businesses such as, the Attorneys office of Webster Schubel Meier (2nd floor). Shirt factory and the tasting meadery room of Meadworks ( both on the 1st floor). I loved the fact we had to be self reliant, but as independent as we were. We still had available to us customer service all being available through their texting service. The room was quite nice. I really like the simple old world look with a touch of modern styling. The room came with a mini fridge, cable tv, and Wi-Fi. There was no microwave or kitchen area, but there is a area in the hallway with a microwave to use. The bed was nice and comfortable as well as the pillows. The 4 large windows was a nice feature as well, having the light shine in was great. Being on the 3rd floor we had a great view of the village, and the farmers market (every Saturday). Looking forward to coming back.

    Sterling Inn and Spa

    Sterling Inn and Spa

    (152 reviews)

    $$

    Upon arrival we were greeted by the astute, friendly and informative staff at reception…read more Our room was very spacious with plenty of room, plus a large bathroom with jacuzzi. The accommodations are kept clean, and the king size bed was firm and comfortable. Every morning they serve a good hearty "breakfast-in-bed" delivered to your room at whatever time you choose the night before. Between 7am to 10am. The hotel is very close to the overcrowded Clifton Hill area which is home to an amusement park atmosphere. The hotel is also within good walking distance to the Falls, about a 20 -30 minutes walk along the promenade on the Niagara River. However, it's quiet at the hotel at all hours thankfully. Sterling Inn appears to be one of the better hotel options in the immediate touristy area. *There is a AG Restaurant on premises , as well as Spa for your pleasure.* Thank you for reading. Have a good day!

    A beautiful hotel within walking distance to many falls attractions like Clifton Hill, The Skylon…read moreTower, and The Table Rock Welcome Centre. There is a restaurant below the inn which was fabulous. Staff were welcoming and warm. Being from out of the country I had numerous questions while I was there and the staff I met were patient and helpful. The room was modern, clean, and neat. I rarely heard any of my neighbors or outside noise. The bed was comfy, water pressure in the shower was good, and the AC worked properly. Breakfast in bed is delivered each morning if you request it. It was a lot of food for me so I opted out the rest of my trip.

    Hampton Inn Lockport - Buffalo - hotels - Updated July 2026

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