Checking in was super easy. I did it through the app and it was easy to come to the desk and pick…read moreup my keys. The only issue I had was that I requested a late check-out and the person working the counter really gave me a hard time about it. I understand that late check-outs aren't guaranteed, but her attitude about it was really off. She kept insisting that I need to speak with her manager to approve it, but she never offered to get the manager. I just gave up and decided to speak with someone else the next day. When I came by the next day, the person working let us have the 2pm check-out and the manager did happen to walk by and said it was not an issue at all. And it turns out the girl from the night before did mark me as a 1pm check-out. Honestly, though, this was still an issue because housekeeping came at 1pm to clean the room... The room itself was a room. Clean and standard to Hampton Inn. The bathroom was good, with a nice shower stall and good water pressure but a low flow toilet. My room was in a separate part of the building with only like 6 rooms on the floor. This was nice when it came to hotel noise. However, the windows are very thin and the complaints about car drag racing all night are not incorrect. The location of this hotel was fantastic, an easy walk to many of the sights in the area. One day we decided to take the shuttle and that was fabulous. This hotel is worth staying at for the shuttle alone.

Let's start with the good: Free breakfast was nothing…read morespecial but sufficient. Hot breakfast included eggs and sausage. There were cereals and breads and fruit. Coffee, teas, juices. I like staying at these places because breakfast is usually not a big deal for me. The FREE SHUTTLE goes within 2 miles of the hotel. I stayed here two different times and I probably caught the shuttle 6 different times. Jenn is the absolute best shuttle driver, super knowledgeable about the entire town, and remembered me when I came back the second time. I don't like taking Ubers by myself so having the shuttle was the best - the shuttle picked me up from the Amtrak station before I even checked in! Then it took me to the mall while I waited for my room to be ready. Location: super convenient to eateries, and just across the river from Brown, RISD, Thayer St, and walkable to the waterfront. The rooms are spacious and comfortable. THE BAD: Both times I stayed, my room faced the street and at night people race cars on those streets! The street noise is REALLY LOUD.

I have stayed at a few hotels in Providence and this is probably one of my favourite. The rooms are…read morepretty spacious, the beds were comfortable with nice linens. The layout of the room is great and has a nice view of the state house.

I traveled from Boston for a quick getaway. This renaissance hotel wasn't like others I'd stayed at…read moreprior to. For one, it appeared pretty dated. Additionally, the shower was clogged (gross). Someone was sent to fix it which took a little bit and ran into our dinner plans since we needed to get ready. It also begged the question of whether the shower was cleaned since the housekeeper should have noticed the backed up water. In any event, the staff was nice but Im not inclined to recommend this location or give it another chance with my coins.

Truly a quiet, cozy, comfy hotel. I love the fact it had all the amenities you need away from…read morehome, including a stove top. Facilities are clean, breakfast was decent with waffle maker, cereals, hot potatoes, eggs, and chicken every meal. Staff was very friendly as well. They helped me with all my requests with a kind demeanor & smile. I would gladly return here. Its walking distance to a lot of things including Brown University, mall and train station. Excellent place to stay.

It's not a bd hotel. I got a corner suite which was pretty noisy due to traffic outside. I think…read moreall rooms face a busy street. The noise level here is unacceptable which is unfortunate. I mean I don't know what these losers are doing on motorcycles zooming around the city on a freaking Monday night like it's FI or something. Ugh. But if traffic noise doesn't bother you - the location is great - lots of restaurants to walk to - Capital Grill and Starbucks in the morning -yay, and it's not bad for an extended stay type of place. I like the digital check in option, really easy and you can go straight to your room. My room was clean and shower pressure was great...albeit somewhat dated. The people who worked here were very nice.

Yanalyz was very helpful and courteous when I was having trouble getting my digital key. She stayed…read moreon the phone line and made sure it all was fixed. Helped make everything easier for the night.

Event review:…read more Valentines Day 2026. There has been a murder in the event space! Whodunnit?! Wasn't me! As a venue this place was sub par: 1. The bar service was EXTREMELY slow. Not just during the show but even before! My husband missed a good portion of the murder mystery just trying to get drinks! (He left once and returned drink free and had to make a second attempt.) 2. Barely any space to sit during check in prior to the show starting. 3. Enough parking? Not 100% sure but we parked on the street as we saw the mess in the parking lot. 4. The food. Not good. Salad was fine with a good dressing. The chicken had some spicy sauce on it. Flavorless veggies and dry white rice. Only one option for desert? I don't like cooked apples and it was like an apple coffee cake. Overall the murder mystery was good but the event needs some help.

I must say we had a beautiful stay. I got married and this was my hotel of choice. I stayed two…read moreseparate nights once with my family and then once with my husband, back to back days. So this will help the review. The Thursday night we stayed was my mother and I, she got a junior suite. It had 2 king size beds, a beautiful living room area with a lot of seating and tv, a huge walk in closet and beautiful decor all around. This was a perfect set up for all the girls to get ready for the wedding the next day, it was spacious and made for beautiful pictures. Some areas do need a little cleaning up, and some decor needed a little tweaking but overall the room was magical. We stayed on the 10th floor and overlooked the city, it was a beautiful view. An issue that I ran into was the doors slam HARD. You'll get used to it but it sounds so loud you can hear everyone leaving their rooms if they don't slowly close the door themselves. Also the toilets when you sit they move, kind of feels like they're broken even though they aren't so be mindful of that. And then being that high up be mindful it takes about 5-10 minutes for the shower water to warm up. It does get extremely hot after that waiting period but if you didn't know you'd think there's no hot water. The check in process both times was pretty smooth. When my husband and I checked in for our stay, the lady who checked us in was pushy and kind of rude. I didn't like her very much, an older taller woman. All the younger people were sweet as pie and very helpful. We stayed In a one bed and this was excessively smaller to what I had the night before of course but we worked with it. I think for the price point for this room it didn't match. Yet again we needed the hotel for pictures and the ambience, and it did its job being able to take pictures in the lobby, the grand staircase the balcony area all of those were worth it. But I would never get that room again , it's not worth it. The decor is beautiful don't get me wrong but we had too much stuff from the wedding that room became extremely tight- fast. The elevators are very small, and creepy. But they did their job. The security personnel were great. They did their job, were great to talk to, and very kind. They even helped us navigate places- when we had questions. They became like our friends because we used them a lot since so many of us were in and out to prep for my wedding adventures. All and all I had a great time.

Long overdue review for my (2) night business stay at this hotel, let's go!…read more- I'm loyal to Hyatt, however- no options in D/T Providence...thus Hilton is my next choice - I've never stayed at a "Graduate" property, and yes they are different! - I like the idea of an older building/hotel that "fell out of favor" and gets renovated (it has character!) - Front desk/service was very good upon check in - Room was upgraded b/c of my status with Hilton (thus a bigger room/suite) - Although the decor of the room clashed AND no way would I ever decorate like that, it had a good vibe - Room was big, clean and comfortable - If/when I were to head to Providence again for business, yes I would stay here again

I stayed at the Courtyard by Marriott Providence Downtown from June 12, 2026 - June 13, 2026 in a 1…read moreKing Bed, Sofa bed on the 3rd floor. The Courtyard by Marriott Providence Downtown is centrally and conveniently located in downtown Providence near Waterplace Park, steps from the Rhode Island Convention Center and within walking distance of Brown University, Johnson & Wales, College Hill, PPAC, Providence Place Mall, and so many other downtown destinations. The day before, I received an e-mail from David Alvarado, the front office manager, with a few helpful details about parking and dining at The Bistro. For the easiest route to the parking garage, enter 5 Memorial Blvd, Providence, RI 02903 into your GPS and it will bring you directly to the Union Station Plaza Garage located beneath the hotel. From there, elevators will bring you straight up to the lobby. The garage fee is $34.00 per night (plus tax.) On the day of check-in, I found the garage easily and got a parking ticket from the machine. When I arrived at the Front Desk, they provided me with a QR code for easy in-and-out access and told me to disregard the parking ticket I got from the machine. The check-in time at Courtyard by Marriott Providence Downtown is 3:00 pm and the check-out time is 12:00 pm. I arrived about 3:00 PM and checked-in. The staff checked me in and gave me keys to my room. The room had a view of The Rhode Island State House, the official capitol building of the U.S. state of Rhode Island. Marriott Bonvoy members receive complimentary in-room internet access and it's free to become a Marriott Bonvoy member. The Courtyard by Marriott Providence Downtown is proud to be one of the top pet friendly hotels in Providence RI. In the lobby, The Bistro offers breakfast and Starbucks beverages. The Market, next to the check-in and check-out counters, are open 24-hours offering snacks, frozen entrées, sandwiches, salads, and beverages. I purchased two bottles of water from here. The room had a mini fridge, ergonomic workstation, and it is a great clean and spacious sized room. Hair and body care by This Works was supplied. In Transit Shampoo and Conditioner features citrus, nutmeg and ginger essential oils to refresh and strengthens your hair. In The Zone Shower Gel and Body Lotion is infused with eucalyptus, patchouli and frankincense essential oils, to wash away the day leaving your skin nourished and moisturized. It smells so good. I really enjoyed my stay at Courtyard by Marriott Providence Downtown. The location was unbeatable.

This is one of the worst hotels I have stayed. First of all the receptionists seem like they hate…read morethe job and the people. Not helpful, lazy, upset of being there and after checking in they almost throw my keys. No room service during my 4 days of stay even though I asked for it. Also, during my last day at 8 am, the cleaning staff started asking me if Ai was leaving already. Please, just pay some dollars more and go to any other hotel.

First time staying at an Aloft Hotel and was pleasantly surprised! From the moment I walked in, I…read morefound the decor to be quite trendy and the color scheme bold and elaborate. The lobby space was very open and good for groups to hang out either at the bar or by the billiards table. I would have checked out all the other amenities more if I was planning to do nothing else but hang out at the hotel. But heck, I'm by downtown Providence and my goal was to drop everything off and run off into the night like I'm young again. The room was very clean and well maintained. The style is very different from what I'm accustomed to. Those who recommended this stay weren't joking about it being trendier than just another hotel. It's obvious that it caters to a much younger group that likes technology and gadgets. You can see it in the details. I also love the shower head and rainfall combo and the provided personal care items. Definitely love the overall layout and design. Shout out to Ariani who checked me into the hotel. Friendly and upbeat. Thank you Aloft for the wonderful stay. I'll definitely be back next time I'm visiting downtown Providence.

Got in late for a quick stay at the Aloft Providence Downtown. Front desk was welcoming and had my…read morekeys ready to go. Elevators use key access, which I actually appreciate the secure access. The lobby? Super cute. The WXYZ bar setup is chic and inviting, with plenty of little sitting areas -- and they had different boxed games on a few tables [plus the glass chess and tic tac toe] which I'm all about games nights so I loved this for having drinks with friends and being social. Rooftop bar is under construction right now but looks like it's scheduled to reopen this month. I spotted the gym on the first floor (did not participate this round lol). There's also a marketplace with a fun retro, 60s vibe right by the front desk -- that's the only spot with a microwave, but the rooms do have refrigerators. My room was a basic one, but it was perfect for me. The decor is definitely unique -- between the wallpaper, the psychedelic rug, and the comic-book-style pillows, it really gave me that fun, graphic "hero mode activated" vibe. I noticed people mentioning privacy concerns about the glass doors at the shower and the [much darker/almost obscured] glass door that shuts the toilet area [and yes the door does slide shut all the way] but anyone Im sharing a hotel room with has already seen it all so I was unbothered by it lol My one "thing" though is there are handheld clothes steamers in the room versus a traditional iron. Couple that with no pant hangers with clips and it's not the best situation to iron pants for work. Went back to the front desk this morning to make a purchase from the marketplace and again, the staff was friendly and helpful. I'm hibernating in my room til I check out, so I can't speak on the other amenities, but the lobby, the service, and my room were all really nice for a short stay.

Stayed here for a work trip, so although I didn't get to choose my lodging, this is not the one I'd…read moreever pick. This hotel is lackluster at best and dated for the typical quality you'd expect from the Marriott brand, basically a Marriott disguised as a 3-star hotel. Other than the fancy lobby areas (which they upkeep to make you think it's high class) the room itself is musky, old and outdated. Vents were dusty, and I found a water bug in my room on arrival, but after a long day of flying and unpacking your bag, no one wants to move rooms. Parking is a steep charge $32 a night for not even covered parking which wraps around the building because several close spots are for preferred club members. Of course no complimentary breakfast is provided (expensive restaurant) but at least they had coffee in the morning. One nice thing was the shuttle service that will take you within a couple miles, and service/drinks at the bar was great. I would not say the location was amazing, as it is downtown but appears a bit away from a prime spot full of bars/restaurants.

Already in love with this property already…read more Staffs are very kind, eager to help. Shuttle driver knows the best spots to eat! Rooms are recently renovated so it features the modern comfort and design Marriott hotel have. M club is easy access from the lobby too. Swimming pool and hot tubs are back for the summer. Also, gonna love the pop-up event where I get to try the free fried rice bar at the lobby! Never had that at other Marriotts!

If you're on a budget it's fine…read more The first night we got in late and thought we were imagining things. But in the morning we woke to the smell of vomit, no doubt about it. They were kind to speedily clean another room and didn't hassle us about moving over there. We were there for another four nights and things were fine. Breakfast was eggs, meat, potato cubes, all breads, cereal, coffee, juices, waffles, etc. so that exceeded any expectations. I'd say for the frugal traveler it could be considered about $20/person and that has value. The breakfast lady is wonderful, btw. Other than that, it's a ho-hum place to crash.

Nice place. Nice lobby…read more Big king bed. Sizeable room Didn't try the pool out Left super early in the morning, so we didn't have time to check out the free breakfast No elevator in this hotel