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    Hampton Inn Phoenix-Biltmore

    3.9 (115 reviews)
    ModerateHotels
    Open Open 24 hours

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    Bath, serviceable, towels a bit cheap
    Kris L.

    The rooms are large and the bed was very comfortable plus the fitness center was decent and seemed new and clean. Some drawbacks - the towels are cheap and a bit rough and the wall AC is noisy ( i also carry noise canceling earbuds so didn't bother me), I won't knock the rating down too much for this because the price is very good for the Camelback Biltmore area. The one thing that was off putting was the pool in August had green algae! The water was too hot to swim in anyway, but they really should look after this better.

    Hottub, outside pool and firepit!
    Christopher J.

    Our stay here was decent enough; our fridge didn't work so we were given another room quickly. There's no laundry room on site, but they have a nice outside pool and hottub. Our room was right above the firepit but you couldn't tell because it was nice and quiet! Recommended.

    Jimmy T.

    We arrived at the Hampton Inn here on Highland Ave after our long flight from Jacksonville Florida. The hotel is super clean. The staff is super friendly. The hotel is a 10 minute walk to a grocery store and restaurants. The hotel is on a somewhat busy road but you can't hear anything from inside the room. We also liked the Continental breakfast in the morning. Everything was hot and fresh and very tasty. I definitely recommend this hotel while in Phoenix! We were here only one night but would definitely stay here again! Thanks Hampton Inn for a great hotel stay!

    Broken ghost glass
    Kj M.

    The hotel was 1 star, but I gave them 2 more because of the two stars at the front desk--Sarah and Brian. My first night here, my toilet began to overflow. Although they did not have any maintenance at 7pm, and did not have a plunger at hand, Sarah helped me out and was able to get me into another room. When I went down to get my key, I met a lady in the elevator that was going down to complain about her sink not draining. This second room had a toilet that flushed, a sink that drained, and a nice comfy bed that I was so excited to sleep in before my first day at my new job. However, I was unable to sleep due to the dog next door barking every time I would doze off... at around 2am, needing to sleep, I put in my noise canceling headphones and played some lofi music to sleep for the next 4 hours. I woke up the next morning, and got their breakfast. Though the food looked mediocre, I thought the omelet they had SLAPPED! That thing was smack-a-lacking. Then I got some coffee from their serve station before I was off and it didn't taste terrible! (I was going to need it after not sleeping). When I came back from work, I was so excited to take a nap because I was so tired from the lack of my first nights sleep. However, the dog had somehow gotten worse! I absolutely hate going down to complain, but I had to be that guy bc it was so bad, and Sarah gave me some ear plugs to help with the noise. When I went back up, my neighbors were outside because they had just complained too. Brian and Sarah both came up to check it out, knocked on the door, and made sure the dog was safe before leaving again. It was a cute Frenchie like dog, but boy, did it have something so say. I then put the ear plugs Sarah had given to me in, and put my headphones on to doze off to the LEGO Movie, when the dog continued screaming bloody murder--putting me into fight or flight. I said f-it to my nap and I took a shower with music to calm tf down. I was rinsing out my conditioner (which was the hotels' and worked wonders in my hair), when I heard a thump and a shatter that scared me shitless. I immediately got out, and saw that something glass had fallen. I had no clue what it was, but still in fight or flight, I put on my crocs and used a towel to clean up the glass. Between the dog, and the glass, and the lack of sleep I felt like I was going mad, and recorded a 40-second video of the dog going batshit. I then went back down to the front desk--towel still in my hair. When I showed Brian at the front desk my video, he responded with empathy. Even though he had to relay the bad news that there was not much he could do--as the room next door was technically not breaking any rules--he gave me an email to send my video to. I went back upstairs to my room, feeling exhausted and defeated, and on the verge of sleepless tears, I called my friend to vent. Thankfully, after a few minutes, I got a ring on the hotel phone from Brian saying they found me another room on the opposite side of the building to stay in. They also offered to come up to help me pack up my things and move with a luggage cart. I am now in a new room, free from the yipping, and I am slowly gaining my sanity back thanks to Sarah and Brian. You guys are real ones. Thank you for the help and for having great communication and empathy in this insane situation.

    Lydia T.

    I ended up staying here for a night but transferring to a work event on the other side of town today. It was easy to book this location on line. Check in was easy and the staff is very friendly. I booked a King Bedroom and was surprised how large it was. It was an end room and had a private entrance with lots of space and a separate bathroom area. Unfortunately the room was too warm and I couldn't get it too cool down. This was frustrating. They serve breakfast and coffee in the morning which is a nice option. Overall, clean

    Fire pit
    Terry B.

    We had to make a very quick trip to Phoenix due to a death in the family, and the Hampton was able to accomodate us. The room here was large and comfortable, with a view down to the pool. Although it was spring break week with lots of families, we found our week there to be very quiet. There are lots of restaurants and food stores in the general neighborhood, so we kept the fridge and microwave here busy. Night is special when they turn on the fire pit next to the pool, and we made good use of the hot tub. The reason that they got five stars boils down to the staff, who made us feel welcome every second in a difficult time. We salute them!

    Eric T.

    We stayed here for an event and this place hits all the right notes. The parking can get a bit full but drive down and there's more space underneath. The staff here are friendly and and appreciative as they'll go out of their way to make you feel welcomed. Rooms are clean, spacious and top notched. They do only have one elevator and can take a few tries during busy hours. The beds were a bit soft for my preference and the A/C unit worked well. The in-room beverage fridge, coffee maker and additional sink was nice touch. Their morning breakfast was more than your typical continental breakfast. they have slight variations of their hot plates and ample coffee and fruits for your taking.

    King N/S
    Amber Z.

    All the staff were kind and helpful. All contact has been limited as I reserved the room through the app, checked in with the app, and obtained my room key as well through the app. I was Leery of using the app for everything but it is way better than calling the central booking line. The room was very well lit. The air was on and the room was cool before I got in. The room is spacious and laid out well. Met Art when I came in and he was very kind and cheerful. We had a few laughs, and he thanked me for choosing to stay here. Art reminded me of breakfast in the morning and did such a great description of everything that I was becoming hungry just hearing about it.

    Carly M.

    The hotel was in a great location. We had a large room, it was nice, but the bathroom toilet had dried pee spots around it on the floor that hadn't been cleaned up.

    Yuk L.

    It was a pleasant two night stay here for a meeting I had to attend in Phoenix. It's a short walk to the Biltmore shopping centers for dinner. My room was spacious and quiet which I very much appreciate. The gym was equipped with the standard fare and a bit small. I did appreciate the refilling water station. The front desk staff were all very professional and helpful. The maps provide a good breakdown of the services near the hotel. Breakfast spread has something for everyone. Most folks were interested in the waffles. I had scrambled eggs one morning and a western omelet another morning. Peanut butter with my oatmeal was a plus too!

    Ah the ambience of that high end composite shearing that's been sitting there for four frickin' days!
    david h.

    Four stars?! Four stars?! What a f'ing joke! The pool area has zero ambience. There's some frickin sheets of plywood and some yellow tape at the entrance; it looks like some extremely lazy contractors staged it there and called it good. Might as well have a pile of retaining wall bricks there as well. The TV in the gym is broken and has been for a while and they don't give a shit about that. Half of the mini TVs on the machines have dead remotes. They put me next to the elevators, which make whirring and thudding noises as they slowly creep up and down just as I'm trying to sleep. These things are stupidly slow - just use the stairs lazy ass! Oh and I love the specially designed "slam loud" doors! Awesome! This place gets two stars for being clean and the housekeeping staff does a great job. Otherwise that's it - right where it belongs. Unfortunately many milquetoast business travelers have been very pleased by this beacon of sub mediocrity and now you too, will have been fooled by it's insanely inaccurate 4 star rating.

    Gym.  Nice, updated machines

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    16 years ago

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    10 years ago

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    15 years ago

    Good boutique hotel with nice amenities. Clean and contemporary I'd definitely stay here again!

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    10 years ago

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    9 years ago

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    9 years ago

    Nice, clean place. I stay here one week at a time about once a month. My room is always clean. Staff is nice. Beds are COMFY!

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    10 years ago

    Clean, comfortable, affordable with pleasant and professional staff. What more can I ask for while traveling for work?

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    12 years ago

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    12 years ago

    Best spot in AZ for the right price!!! I loved it!!!! Please stay and challenge my review...

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    10 years ago

    Clean rooms, friendly service, great location. Jasmina was very helpful and courteous.

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    Page 3 of 3

    Ask the Community - Hampton Inn Phoenix-Biltmore

    Review Highlights - Hampton Inn Phoenix-Biltmore

    I was apprehensive about staying at the Hotel Highland but I needn't have worried.

    Mentioned in 5 reviews

    Read more highlights

    Andaz Scottsdale Resort & Bungalows - Nice to have a club sandwich by the pool.

    Andaz Scottsdale Resort & Bungalows

    (299 reviews)

    This hotel is a true luxury resort in Scottsdale. The entire theme is mid-century modern and all…read morethe rooms feature chairs and pieces by famous furniture designers like Charles Eames and Eero Saarinen. The hotel is inspired by the colorful and folk art influenced works of renowned mid-century modern architect and designer Alexander "Sandro" Girard. The hotel's bio says he was the main source of inspiration for the design of the Andaz Scottsdale. The property is beautiful to walk around, with all the landscaping, flowers and trees; some of them are marked with what kind of plant they are. There are century plants and aloe and various cacti. The fitness center is located at the spa. It has windows which open up onto the pool, which is a more private pool than the main pool. The staff is outstanding. Savannah, who ran the front desk on my most recent visit, is absolutely amazing and really helped with any questions or small issues with my stay. The restaurant is wonderful for the hotel breakfast. I recommend having cocktails there too. You can see a beautiful sunset from the bar. I love the open design of this hotel resort because it makes you feel like you're in the countryside and you can admire the beautiful views of Camelback as you walk around the grounds and hear birds chirping. It's so relaxing. Parking is easy and you can usually find a spot right outside your casita room as the parking circles the hotel. Toiletries in the room smell so good! Lavender with sea salt. It's really like staying in a spa! One of my favorite experiences at this hotel was taking a late afternoon outdoor class at the spa/gym on the large lawn where we did stretching/light resistance training with the the sunset behind Camelback Mountain as the backdrop. It was glorious. I definitely recommend trying one of the classes or "experiences" if you stay here. Some of them you have to pay extra for, but a few of them are included with your room rate. At first glance the hotel interiors and architecture seem extremely simple and minimal, but then you realize it's actually all a piece of mid-century modern inspired art. It's really fun to walk around and admire all the understated design details at this hotel.

    Took my wife and her girl friends to Andaz for spa/pool/lunch day last week. While they were…read moregetting pampered, I worked out in the very well-equipped gym on property. Had a wonderful wet sauna afterwards and met the girls at the pool for drinks and lunch. Everyone I encountered were wonderful, thoughtful, cared about my experience and the facility was 5 stars in every way. Can not rate it high enough.

    JW Marriott Phoenix Desert Ridge Resort & Spa

    JW Marriott Phoenix Desert Ridge Resort & Spa

    (789 reviews)

    $$$

    I've been to this place a few times! So lovely. Really a beautiful property and conference center…read more The rooms are $$$$ though, so plan accordingly. I've eaten at most of the on-site restaurants, but also know that there are a ton of other restaurants immediately off-site within a one-mile walk from the resort. Grab your sunglasses, catch some sun, and have some fun!

    Expensive but worth it is my headline! I had some Marriott points and my son and my mom really…read morewanted a resort day with the lazy river and nice big hot tub so I got a room for the night. Turns out with the room you can get an arm band that can be for the day of check-in and then extends to through to the next day -- which was so much fun. So a few things to cover about this great JW Marriott. They have self parking which is $30 day or you can do valet which is $50 overnight -- the valet is kind of worth it because the self parking lot is a bit of a hike. Also the valet is pretty quick -- I never waited longer than 5 minutes for my car. The lobby is expansive and has two levels. They were passing out freshly baked cookies near the registration desk when we checked in! I had called for an early check in and my room was ready by 1pm. There was a bit of a line at the registration but it was a Friday and to be expected. As soon as we checked in we made a b-line for the water park/pools. There was someone checking purses before you entered -- I guess just to make sure no food or outside drink? They also wouldn't let my son bring in his football. It was already around 2pm and the place was filling up quickly -- all of the chairs around the lazy river were taken but we were able to find some chairs by the hot tub -- I guess not many people wanted to be near the hot tub on a 100 degree day -- which was great since we were kind of away from the crowds (but also no service even after asking a waiter to send someone over near the hot tub). The hot tub is huge and is overlooking the golf course -- there is a little pond there too and the kids were all fascinated by the fish (but you can't go into the pond). There was also some cool bird watching too. The lazy river is so much fun and we spent the majority of our time in the lazy river. There are three slides -- two that you go down without a tube and one that you can go down on a tube in tandem. My son convinced me to go on the slide together and it was scary but fun. There is also another pool that is just a pool -- more adults than kids. I did notice they have a splash pad for kids too -- something for everyone! Aqua Nights -- during the summer they have the water park open until 10pm. They switch the tubes over to lit up flamingo, dinosaur and donut tubes and there are lights everywhere and a big speaker with music. Totally different vibe than the daytime but super fun -- also we had no idea they were going to have a drone light show -- that was so cool -- My pics turned out really bad though, LOL. I did notice that you can buy separate day passes for the water park and for aqua nights -- it is pretty pricey though, I would suggest a ResortPass instead -- much more affordable but also so much fun worth it either way. The hotel room was standard but I think all the rooms have a little balcony which is super nice since my son sleeps for hours and I wake up early. The beds though were so amazingly comfortable -- I actually slept longer than I normally do! I did go down to Starbucks in the lobby for coffee in the morning and found the little desert botanical garden walk -- it is not long but there are some really cool saguaros and some other beautiful desert plants. The hotel literally has something for everyone -- we didn't even explore half of it. The resort fee also comes with balls to go to the driving range and there is a spa -- I need to come back and really explore a lot more but the water park is sooo much fun! We didn't check out any of the restaurants because we spent so much time at the water park they were closed (and we had to drive over to the desert ridge mall to find dinner) by the time we were done swimming. The restaurants look really nice though. Also there is an arcade off the registration area in the lobby and down a bunch of stairs -- that was fun! Biggest complaint is that the food and drinks (we only ate at the water park) were outrageously expensive -- and not amazing. The fries are pretty good but don't let them sit too long or they get all soggy in the hot Phoenix air.

    Drury Inn & Suites Phoenix Happy Valley - King room with jacuzzi

    Drury Inn & Suites Phoenix Happy Valley

    (141 reviews)

    $$

    This place was amazing. The room was clean. Breakfast was nice staff was friendly…read more However I was over charged at the kitchen/bar. I ordered 2 food items and pre paid for 3 beers the bill came out to $52.18 I didn't think much of it and even tipped 25% After I finished my third beer. I decided to order a cookie with ice cream and an old fashioned to take up to my room. Again I tipped 25% My phone has text alert and I noticed the bill was $42.62 for what should have been $22.00 max I bought it to my bar tenders attention and she was working things out on the registry and came back with a receipt that didn't have prices just my order but she had added 1 extra beer. I told her it was wrong and she said it wasn't that the first time she had only charged me for 2 beers and this was my third beer. I did not want to argue so I left it at that but I couldn't sleep thinking about it. I mean dang I even tipped her good. The next day I reached out. To management I don't mind taking care of my servers and I'm always a good tipper. But I don't like being taken advantage of because they think I had a few drinks. Or they think I won't notice extra things. This is not okay. The hotel you check into is supposed to be a safe place like home to enjoy a drink or two. The management offered to refund the first bill of 52.18. But I told him I just wanted what I was over charged refunded plus my tips. At this point I feel she had the chance to correct my bill and make things right but she chose to make me feel like I was in the wrong. After the manager added my first bill up after I told him what I had ordered it turns out she charged 4 beers the first time and not just my 3 and way over charged me the second time. This is a great place to stay but keep an eye on what you order. More so late at night. Also my hot wings were cold in the center but I didn't even mention it to her at the time. Guest in room 730 on 4/20/2026

    First time at the Drury Inn and Suites brand and I was pretty impressed. Never heard of this chain…read morebrand before and they stack up well to the more popular hotel brands. Rooms were standard and basic. More on the nostalgic motel type feel but it was clean and fresh smelling. Lots of value at this hotel as they offer free hot breakfast with a nice variety to pick from. They also offer a happy hour type evening wind down social with 3 free alcoholic beverages and buffet style dinner from 5:30-7pm daily. Definitely more bang for your buck with free breakfast and free early dinner and drinks. The evening fun can continue at the bar or outdoor covered pool and jacuzzi. In the need for a workout? They also have a small gym to get your sweat on! Service was great during my stay and the front desk staff was amazing and super friendly. All employees at the bar and the dining room were also very professional and courteous. If you haven't tried Drury Inn & Suites before, it's definitely worth giving a shot!

    Kimpton Palomar Hotel Phoenix Cityscape - 4th floor room

    Kimpton Palomar Hotel Phoenix Cityscape

    (525 reviews)

    $$$

    I want to give the Kimpton its own review; separate from the Blue Hound and the Eden, because the…read morehotel itself absolutely deserves it. I arrived at noon on a Friday after driving in from Las Vegas, and Dylan at the front desk set the tone immediately. Before I could even ask, he let me know there were no suite upgrades available but offered me a King Premium and got me checked in on the spot. As a solo traveler who had just made that drive, being able to walk straight to a room and crash was everything. He took a few minutes to catch me up on what had changed since my last stay; the breakfast situation being the highlight of that conversation, which turned out to be... relevant. The next morning, after a rough experience at breakfast, I mentioned something at the front desk and Donna, the front-end manager, stepped in immediately, not defensively, but genuinely wanting to understand what happened and make it right. That kind of accountability is rare. Saturday night brought a similar hiccup at the bar, and Sayan handled it the same way: professionally, without hesitation. The room was exactly what I've come to expect from Kimpton, clean, comfortable, and well-appointed. But the real story here is the staff outside the restaurant. Dylan, Donna, Sayan, these are hospitality professionals who actually care, and it shows. The hotel itself earns every star.

    This hotel is located in downtown Phoenix. I attended an affair here. I can't speak for the…read morerooms. I can however tell you that staff are great here. They are personable, helpful and kind. The room and area we used were spacious with tables and chairs to accommodate the crowd. Servers were busy with food replacement. Drink servers kept on top of those needing a beverage. The restaurant will validate for 2 free hours of parking. Parking is conveniently located to the hotel. If you prefer, there is also a parking lot across the street.

    AC Hotel Phoenix Biltmore - Bar area

    AC Hotel Phoenix Biltmore

    (92 reviews)

    $$

    Such a fantastic stay! The location is perfect -- steps away from great restaurants and shops. The…read morehotel itself is spotless, with beautifully modern decor that feels both stylish and welcoming. The staff were so sweet and genuinely helpful, which made the experience even better. It felt cozy, comfortable, and thoughtfully designed. The only letdown was the breakfast. The selection was limited, overpriced, and unfortunately everything tasted stale. However, I would still give the hotel 5 stars and would highly recommend and return when I visit the downtown Phoenix area again.

    I stayed at this hotel for a work team off site and it did not disappoint. The rooms were clean,…read morethe lobby is so nicely decorated, the bar is a good vibe, the gym has plenty of weights and cardio machines like treadmills and ellipticals, the pool is clean and gets a lot of sunshine, and the location is convenient. The staff is genuinely kind and helpful. My next door neighbor kept blasting his TV at night and I requested they intervene. I bugged them three to five times a night and they never made me feel like I was actually bothering them. They were happy to help. They also have housekeeping stuff at the front, dried lavender packs, and shower steamers in case you want a little something extra. The only drawback for me was how much noise there was outside on Camelback Road. I know they can't do anything about that, but it kept me up. So it's something to consider.

    Omni Scottsdale Resort & Spa at Montelucia - Stunning Views

    Omni Scottsdale Resort & Spa at Montelucia

    (492 reviews)

    $$$

    This year's girl's trip was a visit to the Omni. I'd never been to Scottsdale before, let alone…read moreleft the Phoenix airport so I wasn't quite sure what to expect. With it' stunning mountains, palm trees and ritzy houses, Scottsdale is gorgeous. Bonus points for only being about 20 minutes from the airport. The hotel itself is beautiful with a ton of common areas to enjoy the sunset and scenery. It was a little chilly so the number of outdoor fire pits were very much appreciated. I was put in a room in the 17the or 19th building. I got lost a couple of times as it gets quite dark and the property is a bit of a maze. My friends were closer to the entrance. My room was nice but I felt it needed a bit of an update. Unfortunately I didn't receive my member benefits. I think this is a good resort for meeting up with a group or family, though there were plenty of couples while we were there. I didn't pay a ton for our stay which was good because I didn't really consider it a luxury property. A few things to note: the convenience store is only open till 6pm so plan accordingly. They will take you in a golf cart to your room. The pool is heated in the winter. Uber only takes a few minutes to come get you.

    Very difficult to review. The location is perfect with gorgeous views of Camelback mountain, well…read moremanicured grounds and a very peaceful atmosphere. Service was, however, subpar for a resort of this type. Front desk was inattentive and did not react as one would expect when we found larvae in the sheets and on the wall! No urgency and no empathy. Bugs in the sheets is not insignificant but was treated that way. The spa had a great vibe with a nice rooftop pool, wonderful amenities and very attentive attendants. Facials and body scrub were amazing! Massages were not good. Hit or miss just like the entire resort. Definitely not at the level of the other local resorts.

    Hampton Inn Phoenix-Biltmore - hotels - Updated June 2026

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