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    Spark by Hilton Tempe Phoenix Airport

    3.1 (69 reviews)
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    Water coming from the ceiling all night :(
    Matt B.

    Horrible. DO NOT STAY HERE! We were there for one night, and will never go back. When we arrived the pool was closed, which wasn't the end of the world. However, the room was dirty (stains, hair, dust). To top it off when we thought we left the sink running we looked in the shower and found water coming from the ceiling with mold around it. There is no chance this happened between when the last guest checked out and we checked in. We called down and were told nothing could be done because they were 100% booked. It ran all night and kept us awake. Not knowing what kind of water is was we stayed out of the bathroom the rest of the stay. In the morning, we showed video to the front desk clerk who said her general manager would be in touch about a refund. It has been 4 days and several emails later with no response. YIKES! Go literally anywhere else...

    Room desk area.
    Dietra M.

    Came down for a race. So, the goal was to stay near the highway to get to the conference center and race location quickly. However, there weren't a lot of restaurants to choose from near the room. I chose not to get an uber because I was under the impression that the shuttle would take me to local areas within the three mile radius. I learned that the shuttle only takes travels to the airport. There were some issues with the room, but the hotel staff was quick to help and make adjustments! I would stay here again!

    Thomas M.

    Only here because American Airlines cancelled connecting flight here. This place is a dump. Bathroom is falling apart. Bad drywall work in the room that hasn't been painted over and there were leftover pieces of trash in the room still.

    We checked into the Comfort Suites hotel on 52nd street in Tempe, AZ at 3:00pm and the rooms were not ready. After about 15 minutes we were given room cards to 2 rooms. We purchased 2 rooms due to having my husbands basketball team with us. We set the room temperature to 60 degrees and when we returned at about 8:15pm, the room was muggy and hot. The A/C unit was blowing the room temp air even though it still showed "60" on the unit. At 8:30 my husband talked to the staff at the front desk who only supplied a box fan and said there was nothing they could do. At 9:00pm I went to talk to the staff downstairs due to the heat. Not only did we have our infant with us, but we were responsible for each basketball player as they are under age. I asked if we could be compensated or switched rooms and was told nothing could be done. No other room was available and no general manager until Monday to make a decision about compensation. I was handed a business card by Caylen who said I could call and leave the General Manager, Chloe Fagg, a voicemail or email. At 9:11pm I made an attempt to call and leave a voicemail but the phone line went straight to the front desk and Caylen answered. She said she was documenting the incident and was not going to call the manager because it was late at night. After hanging up I called the customer relations line and waited 19 minutes. I hung up because our room phone rang. When I picked up (9:43pm), Caylen called to say she would call next day reservations and give them until 11:00pm to respond, then said she would let us know if they didn't so that we could be switched to their room. She told me she would let us know by 10:30pm (which didn't make sense, but I waited) and during this time my husband went to the closest Walmart and purchased an A/C for $135 to provide cool air to the room. Unfortunately this didn't help and neither did cracking the door to the hallway. At 10:45 we received a call to the room where Caylen told us they still didn't have anything they could do for us but that she would document it for the manager to see on Monday. This was an extreme inconvenience for us and the basketball team. This was also highly unprofessional. Air conditioning is considered an essential need in Arizona and there are laws in place for this. I would never recommend anyone use these hotels. We frequent the area due to basketball tournaments and have found much better customer service and maintained hotels elsewhere. Anyone who lives in Arizona knows how hot it can get. These employees need training on customer interaction & making things right.

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    2 months ago

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    2 years ago

    Yousef was very professional and extremely helpful. He made my visit even better. I will definitely come back.

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    2 years ago

    Great service and attention to detail is how I will describe Yousef. He made our check-in easy and smooth.

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    4 years ago

    Front desk was very helpful and the ladies working the breakfast buffet were excellent. Would stay here again!

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    Ask the Community - Spark by Hilton Tempe Phoenix Airport

    Review Highlights - Spark by Hilton Tempe Phoenix Airport

    Great service and attention to detail is how I will describe Yousef.

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    Residence Inn by Marriott Tempe Downtown/University - Cup of bacon. Yum!

    Residence Inn by Marriott Tempe Downtown/University

    (93 reviews)

    $$

    Best hotel I've EVER stayed in!!! Especially for the price!!! My husband said he'd rather live here…read morethan in our HOUSE! Lol! It's supppper comfortable for the entire family (me, hubby, our 7-year-old daughter and two big dogs). Everyone has a place to sleep comfortably! There's TWO TV's in the room, a full sized fridge, an oven and a dish washer and the room came with an unopened Scrub Mommy under our kitchen sink and dishes (enough for a family of four). :) Also love that the oool is located on the roof of the hotel! It all feels very fancy-shmansy!

    This is a long overdue review for this amazing hotel…read more I've visited Tempe to attend the Innings Festival three times now. Each time staying at a different Marriott property: Aloft the first time, Westin the second time, and at this Residence Inn during my last visit. And I have to stay, this was probably my best stay. Location wise, this property is a couple of blocks away from the Westin. But still within walking distance to the Innings festival site. The nightly rate to stay at this property was also much lower in comparison to Westin and/or Aloft (at the time of booking). And being a Residence Inn, obviously breakfast is included in the rate. Anyway, the check in process during my stay was quick, and the staff was super friendly and hospitable. Actually, all the staff encounters I'd had during my stay were super pleasant. From offering me a bottle of water when I had purchased a pack of ibuprofen to just a simple hello and a smile as we're walking by the front desk. I don't think I've ever stayed at any Marriott property where the staff is just overall pleasant! During check in, I found out that my room had been upgraded. I had originally booked a room with two queen beds but got upgraded to a two bedrooms suite with a personal bathroom in each bedroom. The hotel room also had a little common area and a kitchenette. Awesome! The noise level at this hotel was pretty much on par with every other hotel I'd stayed in so I'm not complaining about that. I thought my bed was comfortable and I always had a good night sleep during my stay here. Breakfast foods are pretty much what you'd get at any other Residence Inn. You get your eggs, sausages, potatoes, juices, waffles, etc. And although the hotel was sold out during my stay (or so I was told), the line for breakfast never got too long. And although I didn't drive here, there's a parking garage (I think public parking garage) attached to the hotel and I believe it was only around $15/night to park there. So they weren't charging insane parking fees that hotels located in downtown anywhere typically charge. Would I stay here again in the future? Hells to the yes!

    AC Hotel Phoenix Tempe/Downtown

    AC Hotel Phoenix Tempe/Downtown

    (120 reviews)

    $$

    DO NOT STAY HERE!!!! We were awoken at 3 am to bed begs on the bed and when we check found evidence…read moreof them all over the sheets and in the pillow case. It was 3 am in the morning, the receptionist was nonchalant and unapologetic about the situation. We were not going to swap rooms due to the unsanitary situation to so we checked out and had to start our trip home early to sanitize and isolate our belongings. Because it was 3AM Janelle stated that she couldn't do anything and we would have to wait for Mr. Carlos Zavala to call. He never called so I reached out to. Mr. Zavala and he claimed that he had someone come out and checked the room and couldn't find anything. He also started to insinuate that the rooms headboard doesn't match their records when clearly we checked in to room 308 and had photos of our experience. Do not stay here unless you plan on bringing bed bugs home!! They have no accountability and would rather deny the outbreak rather improve their customer service and room cleanliness. Not worth it.

    I probably wouldn't stay here again. There are better hotels in the area for the price…read more Pros: Close to the airport. Ronny, at the front desk, and the other staff are very friendly, professional, and polished. Good, hot water pressure in the shower. The gym is pretty good- water was always stocked, equipment worked, plenty of towels. They have a couple of bikes, free weights, a rower, and other cardio machines. Cons: Proximity to the airport leads to a lot of noise, making it difficult to sleep. They did provide earplugs which didn't help very much. No room service. Responses to messages on the Marriott app are slow. No makeup mirror in the bathroom. Room was uninspiring. There was one small drawer and no other place to unpack. The shower was of dubious cleanliness. Coffee machine in the room was sub-par (W has nespresso for example). Limited toiletry extras. Housekeeping doesn't go the extra mile (for example arranging toiletries for you, restocking lotion, etc).

    Canopy by Hilton Tempe Downtown - Guest room

    Canopy by Hilton Tempe Downtown

    (102 reviews)

    $$

    I'll gladly stay at this hotel anytime…read more I stayed here once in 2023 (forgot to review) but recently, I was on a work trip and Canopy by Hilton in Tempe was within budget and close enough for work-related stuff in Scottsdale. So many pros about stay here: :: Water refill stations on every floor :: Lobby bar/restaurant :: Room service :: Gym and rooftop pool (with a bar and foods) :: Comfy rooms with all sorts of closet and luggage space, steamer, desk, charging stations/outlets. :: Cute decor Really, not a single gripe about either of my stays.

    Umar welcomed us to the joint and it was an amazing stay. He was very nice and made the check in…read moreexperience super easy and pleasant. They sent a text to the registered phone to check if the room was as is...Hilton Honors standard I really enjoyed this location. The sky too bar, Alibi was very good and the mixologist were very capable. They got the drinks out quickly. We had breakfast at the downstairs restaurant - Alter Ego - the next morning. Super friendly team, and Madilyn was very nice to the kiddos. She was an excellent server. The room was clean, the bed was comfy. The amenities, whether it be the flat screen, the coffee maker, or even eat plugson the night stand. Look, we didn't need the ear plugs, but they were there. The pool on the roof was cool, and next time we are in Tempe, we will definitely use it. I also found the location to be excellent. We were within the shadows of the ASU grounds. There were plenty of locales to check out within walking distance, but the Canopy had everything you might have been looking for. And for an overnight, not too shabby - resting was easy. The on the spot parking is valet for $45, and the self parking is only $6 less a block over. I recommend.

    The Westin Tempe

    The Westin Tempe

    (80 reviews)

    $$

    I had a FANTASTIC stay at the Westin Tempe! Beautiful views, a spectacular suite and a vivacious…read morerooftop pool and bar have me excited to come back! I first want to acknowledge the parking since I know the valet cost is a an issue. I did self parking at the Brickyard Parking Garage for $16 for 24 hours which was a 3 minute walk across a side street and down a short flight of stairs. I found it super convenient and would recommend it to anyone looking to skip valet. The lobby was nice, very clean and open with high ceilings and a comfortable sitting area. Austin got me checked in quickly and hooked up with their welcome package that included two free margaritas at the rooftop bar Skysill, two free cups of coffee or tea at their coffee shop and two free smoothies from Terra their restaurant on the 1st floor. I stayed in one of their Executive Suites With Mountain View and when I say the room took my breath away, I actually gasped!! It was more than I could hope for with beautiful views overlooking Tempe and Phoenix in both the living room and bedroom, a big comfy bed, a nice sized table to get work done at and a beautiful bathroom complete with a spacious shower and luxurious soaking tub! The room also came with bathrobes, complementary water bottles in the mini fridge, wine glasses and a corkscrew. I really loved being able to relax knowing everything was thought out! The rooftop bar and pool was beautiful, again with breathtaking views. The welcome margarita was good and strong but the Hibiscus Paloma was a show stopper! I also really enjoyed the rooftop patio the next morning when I took my laptop up to enjoy the sunrise over the city while getting my work day started. My morning was a breeze, enjoying beautiful views, my complimentary tea and smoothie but the standout of my stay was Aneesa at concierge. I had a last minute schedule change for a meeting that left me stressed for time to checkout and make my meeting but Aneesa saved the day when, without hesitation, she moved my checkout time back so I could complete my Teams call in the privacy of my room and not feel rushed to leave. I only ended up needing 30 extra minutes but I can't thank her enough for giving me that extra hour! It's people like her who keep me coming back somewhere and I'm happy to say I've already recommended this hotel to a few friends and work colleagues. A couple places I feel the hotel may have room for improvement on is stocking additional amenities for the bath like epsom salts or bubble bath and the windows of my room could have been cleaner but those little things really didn't bother me much at all. Honestly, I just walked across the street to the 24hr CVS and bought some bubble bath after my drinks and enjoyed a nice relaxing soak, it was perfect! I've definitely found my new go to hotel in Tempe! Thank you Westin Tempe and Team for taking care of me and again, thank you Aneesa, you're a true MVP!

    Beautiful place! I love all of amenities…read more The rooms can be spacious depending on which room you get. Having a nice view is always the best! The lobby is nice and spacious. Has places to eat, a bar, places to study, or get some work done. It's beautifully decorated. The rooftop pool, the do at night, the bar opened and the food you can get there. It is a bit pricey. The view is one of the best views in Tempe I have seen so far! The drinks for happy hour is always good! It's super close to mill Ave where all the bars and city life is! Super convenient place. There are fees such as parking and etc. I would stay here again and again! We went for a staycation and we got a great deal! We didn't pay over $100 ! Sometimes it's rare but it does happen! I probably would not pay over $200 for this hotel because the area is super loud at night especially if there is a dj and there are a lot of judgy stares from staff. I'd say this place offers a lot for accessibility. Elevators, ramps, and wide doors entrances rooms are spacious. Walk in showers etc. it is super loud at night not best for sensory sensitivities

    Vīb Hotel by Best Western Phoenix-Tempe - Guest Room

    Vīb Hotel by Best Western Phoenix-Tempe

    (36 reviews)

    We had the opportunity to stay at Vib Hotel this past week for a two night stay. Upon arrival the…read morefront desk clerk was friendly and even gave us complimentary parking. Don't mind if we do! The first thing I noticed about our room was the layout. Typical hotel rooms have the headboards of the bed against the wall. Our room was totally different. There was a long desk which was the headboard of the bed and the foot of the bed faced the window. As a result, there was very little space between one side of the bed and the wall. It wasn't a big deal but worth noting. Our room was clean and quiet which was appreciated. I also really liked the fragrance of the body wash and lotion. It was definitely a little detail that I noticed. All in all our stay was comfortable and relaxing. If we are back in the area we would probably stay at the Vib Hotel again.

    Genuinely enjoyed my last-minute booking of this hotel. It absolutely gave everything that it was…read moresupposed to give and left nothing behind. The check-in was easy. We were graciously greeted by the front desk attendant was very informative about the area. This hotel is close to everything that we needed from bars, restaurants attractions. This location even has two bars inside of the hotel one on the first floor in the lobby along with a taco restaurant on the sixth floor of the hotel is a rooftop bar. Both bars are fully stocked to cater to any taste. The bartender was great very conversational very informative. I also enjoyed the accommodation that I had of my room. It was very spacious. It was very clean and it had all of the complementary items from dry bar that I personally did not use but glad that they were available. The only thing that I can say that I was not a huge fan of was having to pay $10 for parking. Another thing that I did not like the taco bar was not as tasteful as recommended. I strongly suggest other alternatives surrounding the hotel. The tacos appeared very appealing however to taste they were very bland, not to mention lack of seasoning, cold and cost $5.5 for one and $15 for three.

    Hampton Inn & Suites Phoenix Tempe - Guest room bath

    Hampton Inn & Suites Phoenix Tempe

    (84 reviews)

    $$

    I travel a LOT.i have to say this is one of the nicest hotels I have stayed at in a while …read more CLEAN Breakfast Great Customer service . We are traveling from California to texas in our motor home. Stayed her for our granddaughter volleyball game. They accommodated my motorhome. It's a small one so they could. But didn't have to . We felt safe and the rooms were really clean and the front desk, ladies those ladies couldn't have been kinder. Thank you The Atilanos

    We drove from Kansas City to San Diego and back and stayed in 12 different hotels, so we're…read morecomparing them all. We stayed here one night for $86.29, which was the average price for the trip. SHE: Compared to all the other hotels we've been in, this was the lap of luxury. HE: Very luxurious. How many pillows were there? SHE: Were there three? No, no, no, no, no? Were there two? No. HE: Were there four? There were four, at least, maybe more. SHE: There were more because there were two beds, and they each had four pillows on them. HE: So we had eight pillows! SHE: That's how you define the lap of luxury. Eight pillows. HE: This was a big chain hotel that had four floors. We were on the fourth floor. I think it's near the airport, but we could not hear any noise at all. SHE: It was a big room, very nicely furnished. Everything was in great condition compared to the other hotels on our trip. The freezer froze, which was great. HE: The shower had a bar in it, so I guess it was an accessible shower, but it was like a normal shower. SHE: It had a three-way shower head. HE: Not much of a view out the window. That doesn't matter. SHE: The outlets were in the right places, and it was the first place we stayed at offering breakfast. They had like three or four different friends of coffee, and a waffle maker, and three cereals. HE: There was a lovely lounge eating area, too. And an outdoor area. That was nice. SHE: It was very pleasant. It was luxury for us for this trip. HE: I think we've said all we can say about it. SHE: It was carpeted. HE: Oh yeah, it had carpet. I prefer that.

    MOXY Phoenix Tempe - Entrance

    MOXY Phoenix Tempe

    (320 reviews)

    $$

    I've stayed at this hotel before and it used to be a great place, which makes this visit even more…read moredisappointing. The condition of the property has really gone downhill. The fourth floor looks terrible -- there are empty, broken-down rooms and the hallways feel neglected. The carpet on both the fourth floor and first floor is in very bad shape and looks like it hasn't been maintained in a long time. Inside the rooms, the flooring is actually popping up in areas, which makes the whole place feel worn out and poorly maintained. Overall, the hotel just looks very old and neglected now. The elevators are another concern. They make loud noises and honestly sound like they could break at any moment. There is also an unpleasant smell in parts of the building. When you get off the elevator and walk toward the lobby, you can see construction going on, which only adds to the messy and rundown feeling of the property. This place used to be a great stay when we first came here, but now it's honestly pretty shameful to see how much it has deteriorated. The location and concept are great, but the hotel clearly needs serious maintenance and attention.

    Checked in fine... Later arrival after spring training baseball game. I thought all was going to…read morebe awesome... I had confirmed days prior to arrival and there is a note on all my reservations. **down allergies family** attention to detail is the Bottom line! I am a platinum elite bonvoy rewards member and appreciated the warm reception from the front desk staff... So first thing is first.... I have a serious down allergy. That means with down feather pillows that I come in contact with it could lead to a hospital trip. It was listed on my reservation.... always is... Didn't happen. I took pillow down to the front desk and dropped off. Aamil and the lady upfront apologizing... They were not the cause of my frustration. I do appreciate them and their service this night.... especially because they were pouring my drinks when I sat at the bar!! I thought an apology would happen at some point from management...not so much.. I will clearly chalk this up as a fail for Moxy Hotels.... as this seems to be missed by several of the Marriott chain hotels...and I continue to be loyal...(head scratching I know) The 2 star rating was given because the check-in experience was having me at zero stars...but the evening and morning staff working (Aamil, Kiara) was superb!! Smiling and friendly. Unfortunate experience So many choices out there ... Was told I was getting comped breakfast. After checking out - I get on the plane and find out I got charged for the comped breakfast... Questions just reach out! Respectfully, Bryan Oklahoma City

    Hyatt Place Tempe / Phoenix / University - Sunset from the rooftop bar.

    Hyatt Place Tempe / Phoenix / University

    (55 reviews)

    $$

    *** fantastic location ***. Hotel is clean, rooms are nice, and you're surrounded by great…read morerestaurants and coffees.

    The concept is very nice. You basically get a furnished studio apartment with a sleeper sofa that…read morecan sleep 4 total. There is a small supplied kitchen and refrigerator plus cooktop stove and small refrigerator freezer. You easily could live there for months. It has a high top dining and working counter. It has a large screen tv that swivels for watching from bed or living room. It has a clothing closet. It has two low dressers four drawers total. And a nightstand. TV stand has some small shelves. By door you find a shoe and pantry nook for small food storage. Also has a dishwasher. Pros: Can cook and eat there. Rooftop pool with bar. Great location by arena and football stadium. Walkable to restaurants, Trader Joe's, ASU Tempe campus, light rail and buses and transportation center all right there. Town Lake and office complex a few blocks away. Free breakfast every day that's pretty good and varies a little each day with free coffee and other morning drinks. Has a workout room with a great view. Very friendly and helpful staff, went out of their way twice to fetch sweetener and ice. Small convenience store next to front desk. Reasonable daily parking fee that includes unlimited in and out privileges Cons: On a five night stay, housekeeping only checked on us 2 days. Needs small repairs here and there. Example: 2 or 3 drawers had loose pulls that needed screw tightening, saw a weather strip partially detached from door frame. Small workout area had limited equipment. One treadmill was broken one day and I had to wait an hour for the treadmill hog on the only working treadmill to get off despite posted 45 minutes max use rule. Other equipment like weights a bit limited. They allow pets and one day we had to deal with a barking dog somewhere morning and night. We complained twice and the hotel staff could only say they tried and that people are not supposed to leave their pets unattended. Bella from light rail every five to fifteen minutes if you get the southern/western side of the building.

    Spark by Hilton Tempe Phoenix Airport - hotels - Updated July 2026

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