Fixed our hot tub. Great communication. Great company. We were very satisfied with with this…read morecompany. Highly recommend

The owner of Walleye pools will take your money and run. His name is Johnny Araiza.I gave him a…read moredeposit of $2300 back on april 15th 2024 to replace my pool liner.The total cost was going to be around $5000.That was over 4 1/2 months ago. Has never called me once,but after myself emailing him 3 or 4 times he would respond at first.I kept getting the same old excuse now for over 4 months.It just rained,its going to rain,blah blah.He wasted no time getting my money,but have not seen him or his company since.After more than 15 emails from myself to just ask when he was going to install my liner,and telling him I think that he scammed me,he said he would return my liner,and give me a refund twice now.That was 2 weeks ago.It is a custom fit inground pool liner and connot be returned.So That is a lie.He took my deposit,never ordered my liner,and now will not give me a refund that he promised to do.I contacted the bbb,but he will not respond to them either.My only choice now is to file a police report,and then spend more money sueing him in court.I also see now on yelp that he owes his former employees money that he is not going to pay them.I just tried to post a bad review on facebook and it was taken down in 1 minute.Please stay clear of Walleye pools and the owner Johnny Araiza.By the way the address he lists on his website is a storage lot.Not his address.It is a fake address.He has probably skipped town by now.

I have been utilizing their chemistry and retail store for two years. They have always been…read moreprofessional and friendly!! I have made some major mistakes in my new pool operation and they have helped me to bring it back to life. I cannot stress enough that they are extremely knowledgeable and family oriented. They also employ fantastic people and help me every time even though they should have given up on me after the first year. I wish there was a 6 star button!!

I will never walk thru their door ever again. I believe they damaged my above ground pool when they…read morewinterized it. Made 3 calls to them on problem and asked them to send someone to look at our pool and they refused to send anyone until next July. Owner slammed phone down on me on third call to her.​ Terrible way to treat a customer of 5 yrs. My calls started last October. Today 2/ 27 / 26. Never again. Nothing said about any work guarantee.

Could not recommend Mike enough if you need a pool safety barrier. Had 2 other groups out 1st who…read morewere thinking about it a completely different way and I was not too keen on doing a fence. Mike gave me another way to look at it, which I loved. Now it is up, installation was a breeze and I couldn't be happier! Thanks Mike!!!

Mike went above and beyond to install a great looking safety barrier around a pool to allow a dog…read moreto live at her home while her ears healed from a terrible infection. He was fair and reasonable and showed his experience with his excellent planning! Thank you!

I have dealt with this company for years i loved how quick john and once buddy took over both of…read morethem would respond and be there with a quickness. Recently i contacted Buddy with a problem I was having....he showed up, left something behind, came back and noticed there was something else going on. Buddy was my go to guy and always did good by by me However, now he had ghosted me and I need my hot tub more than ever due to my back issues I've referred him to others who now depend on him as well...now I feel like I've let them down as well. I sent buddy a text last night stating that if he had a medical issue, etc going to let me know etc...NO RESPONSE....i explained I was not upset however still needed my hot tub fixed due to my back issues...no response Once upon a time would have sung high praises for him as well as Jonn before him but now sadly I guess I have to try and find someone else Which breaks my because John and then Buddy were THE BEST! I pray that you are OK Buddy

I am a pretty handy guy but hit a road block. I called the big box store and they wanted me to buy…read morea $750 new part. I called Advance Spa.. he came right away.. walked me through what was wrong, wasn't even the part that the box store quoted me! $50 and I was up and running! He even called the next day to make sure I was still good!!

Starting with the best service I have ever received. To the kindest people I have ever known! I…read morehad another company fix my pool and it collapsed after 3 days. I cannot say the words to explain how many things this company guided me and got the work done. Becky one of the owners made me know that there are good people out there. References and pictures for anyone smart enough to use this company. 5 stars ​​​

I have used this company twice now and have nothing but good things to say about them. Quick…read moreservice, great communication, all around effortless transaction on my end. Prices are also fair. They replaced the heater a couple of years ago and they just replaced the sand filte. I highly recommend them.

James came out to my home in the summer of 2025 and installed a pool liner. He came highly…read morerecommended from DNR pools airport highway it was been in business many years. Took his time and did a great job! This year summer 2026 I had a cracked skimmer, send him a text on a Sunday afternoon and he showed up at my door within 2 hours and had it all fixed for me. I highly recommend this company!

I want to start out first by pointing out the positives of my review. He did the work that we hired…read morehim to do, and it was done correctly. Unfortunately the negatives are what make me not want to recommend this company to another person. For me personally, communication is extremely important and sadly this person fails massively in this category. I am very understanding of small businesses. My husband had his own business and worked solo for quite some time so I completely empathize with how hard it can be. Trust me when I say I want nothing more than to support local small businesses vs big chain companies but I wouldn't be doing anyone any favors if i didn't provided a honest review of my experience. I initially contacted him and let him know what we needed help with. He said it was something he could do but it would be at least three days before he could make it out and to send him our address. We had no issue with that at all and were more than willing to wait for whenever he was ready. We understand it is a very busy season. When he finally told us that he could come out at a certain day and time, my husband planned that day to be off work. That day and time came and went and we hadn't heard one word from him nor did he answer our calls when we tried to find out what happened. This lack of communication continued the entire time it took him to finish the work. It was frustrating to be expecting something and to continually change around our days to accommodate his schedule only to essentially be stood up. It was a constant guessing game if he would show or not. It seems like he needs some sort of help with time management or an assistant to make calls for him and keep his customers informed.

Awesome work! Adam did fantastic work and would definitely recommend to anyone. Had a very old pool…read morethat needed a new liner and deck, and the final results were above and beyond meeting our expectations! Easy communication, fast work, fair pricing and all concerns addressed promptly. Highly recommend!

We love Clarity Pool Service and Jamie! Professional, prompt, responsive and thorough. We have had…read moresoooo many pool companies through the 20 years of owning a pool and they always get too busy building new pools and doing big renovations to take care of the little projects of existing pools. Not with Jamie! He opens the pool, cleans it, treats it and gets you right back on the schedule if you need any repairs from the winter. We highly recommend him!

We are extremely satisfied with Clarity Pool Service. We needed a service after our previous…read moreservice stopped responding. The team at Clarity is responsive, prompt and professional. They were able to turn around a large challenging in ground pool quickly. Bravo! And thank you