Hamster Lodge is an above and beyond pet boarding service that focuses on bunny, hamster boarding and home visits. Stella, who runs the show, is an absolute rockstar and is now a goto person whenever we need to leave town! To kindly share our experience and some of our highlights, to start: 1) Stella video chatted us prior to our trip, was sensitive to our routine for our bunnies 2) While away, she always informed us of her arrival and departure timing 3) Took plenty of cute photos 4) Brought fresh greens voluntarily daily (was tactful in sharing all salad green components ahead of time) 5) Made several cardboard toys 6) An incident occurred where one bunny jumped over her playpen and a kitchen cabinet panel was loose and fell off and for both, she helped reshape the playpen and put the panel back on respectively Hard to recommend her more. Hamster Lodge has -probably got to be the best home visit we could have hoped for. read more

If you are a rabbit/small animal owner, you need to know about Stella and HamsterLodge! Stella cared for our bunny Flopsy (7 months old, male, very handsome) while my husband and I went on vacation overseas for 6 days, and I cannot recommend her enough. From the very start, she was so open, responsive and so organized- she quickly sent me a response after I reached out to her on her website, asking me about Flopsy, what I would need to provide for his stay with her (pellets, hay, toys... she provides litter box/food bowls/fresh veggies so super helpful,) and also asked for details about how his litterbox/area was set up in our house so she could mimic it so he would be more comfortable. Stella blew me away with her deep knowledge/experience with bunnies, and I knew Flopsy would be in good hands. During Flopsy's stay with her, she provided regular updates with pictures and videos about his antics/eating habits, etc- she even shared the unfolding drama taking place at the HamsterLodge where Flopsy fell in love with his fellow lodger! (It was just a vacation fling..) Of course, Stella took a lot of care to keep Flopsy and his first girlfriend separate (with no contact of course- else I would've ended up with some grandbunnies) I can't stress enough how nice it was to know that Flopsy was getting pampered during his stay. You can tell Stella truly cares about the animal, and her knowledge/expert care kept our Flopsy happy and safe. Thank you so much, Stella! read more

Stella is the best! She's taken care of my chinchilla multiple times over the past year, and she's just made everything so easy. Stella replies quickly and is SO easy to schedule/coordinate with. When taking care of my pet, there is regular communication with daily photos/videos! I always know when she's on her way to my apartment, tending to my chinchilla, and leaving my apartment. She cleans his cage thoroughly, refills his food and water, gives him dust baths (chinchilla showers), and lets him out of the cage to exercise each day. Judging from my chinchilla's behavior in the videos, I can tell he trusts her more and more each day that he's with her. Stella knows exactly what she's doing when it comes to taking care of pets, and I truly do not know how I'd be able to leave town without her! She's also been able to recommend multiple local exotic veterinarians (with notes on each!) and different ways to make my apartment safer for my chinchilla. Again, the best! read more

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Stella is just the best! I feel so at ease when I go out of town, which I do often, and know my bunny is in the best possible hands. I can tell Stella really cares about the animals she cares for because she always goes way above and beyond. Highly recommend her services at Hamster Lodge!! read more

Highly recommend letting your rabbits stay here. Stella set up a shared google doc so I could see new photos and videos of my bunnies every day. One of my bunnies needed daily eye drops and Stella was not only able to accommodate, but she even showed me a great technique for applying the eye drops (my rabbit does not like the eye drops) when I came to pick them up. read more

Stella is amazing! I had a last minute emergency and needed my rabbit Stormy out of my apartment the next day, just for the day. I sent Stella an inquiry on her website and she responded within a few minutes! She sends you a lovely form to fill out that details your rabbit's habits, preferences, etc. I arrived the next morning and chatted with her for a bit before leaving Stormy- she was so kind, and gave me great tips for a bunny owner in the city, as I just moved here. She even sent me a list of recommended exotic veterinarians that are good with bunnies later on in the day! Stormy was set up with his hay from home, a lovely little salad, and his favorite toys. She sent me updates throughout the day, including pictures, and followed up with me the next day as well to see how he was doing! I am so glad to know that Hamster Lodge and Stella are there and will be using them any time I have to leave Stormy in the future! Thank you Stella! read more

Hamster Lodge - Stormy hanging out with Stella! - Pet Boarding Near Me

My wife and I took an extended vacation in Japan. Stella was absolutely amazing sitting our hamster. Even with the time difference she was fantastic sending photos and videos of our little guy to show he was also enjoying his vacation time. From the first time she held him we could see he was immediately comfortable being around her. She also gave us great tips on how to care for our hamster before and after the trip. She took the time to explain and show us these tips so we could understand and continue to use them. She truly cares for the animals she watches and it shows. We are grateful for all the help she has been and will continue to use her services for any sitting we will have in the future. read more

Stella has been taking care of our rabbit, Lucky, since we moved into the city. We are so happy to have someone to both make house calls and board him when we are out of town. Her and her team always take the absolute best care of him, going above and beyond to make sure he is happy and healthy while we are away. It gives us great peace of mind to know whenever we go out of town we don't need to worry. She brings him fresh vegetables daily and always sends us adorable videos and pictures of them hanging out. I couldn't recommend hamster lodge enough, it is an incredible service for anyone with a furry friend that needs taking care of. Not to mention Lucky absolutely loves it too!! read more

If I could I would leave 6 stars. Stella was awesome and Oreo loved her vacation at the Hamster Lodge. She got lots of playtime and opportunities to roam as well as a lot of attention and love. Stella introduced her to rosebuds/petals which is a new favorite. We got daily photos and videos which was much appreciated. I recommend Hamster Lodge without question. read more

Hamster Lodge - Oreo enjoying the Hamster Lodge - Pet Boarding Near Me

Stella took amazing care of our Lily and Pepper while we were on vacation! When I first contacted Stella to care for our girls, I knew she was would love them just like we do. There was constant communication throughout their stay with videos and pictures! We will definitely have the girls stay at Hamster Lodge next time we are away. If you need a trusted rabbit sitter, do not hesitate to book Hamster Lodge.... From one pet owner to another, I assure you that your beloved rabbits will be in the best hands! Thank you Stella! Lily and Pepper miss you! read more

Stella was a big help in caring for our chinchilla, who needed twice daily oral antibiotics for 4 days while we were traveling. she took good care of our pet, who has recovered, fully, and documented everything she did by text and video. She was easy to work with, responsive, and responsible. We trust her, would use her again, and would recommend her to friends and family. read more

I needed a back up pet sitter in a pinch and Stella of HamsterLodge was better than I could've imagined! She was extremely communicative throughout the booking process and answered all my questions and even hopped on a zoom call with me. Within a few days she had prepared a cage and bought gifts for my bunny. She took careful consideration to make sure the cage was arranged similar to my at-home set up. During my vacation she sent me daily videos and updates about my bunny, fed fresh vegetables, and cleaned the litter box. I appreciated that she does this as hobby and doesn't have more than one bunny at a time. Will definitely book again in the future! read more

Amazing service and highly professional! I know it's hard to believe that they receive 5 stars every time but it's true. I received updates everyday and could trust that my rabbit was in great hands. 10/10 will be back again read more

Stella was amazing with our Bun Bun. She is very knowledgeable about bunny behavior, and her expert care and advice was much appreciated. Stella sent updates with pictures and videos of Bun Bun everyday. We were afraid Bun Bun wouldn't want to come home because she was so well cared for, and seemed to be having fun at the Hamster Lodge. I would definitely rebook with Stella the next time we need a sitter. read more

Stella and her husband took really good care of my little hamster Cottonball, I was concern I would not find someone to take care of him, but they did amazing!! I definitely recommend Stella and Tim to take care of your baby, I would be back read more

I used Hamster Lodge to take care of my rabbits when traveling for a week and could not be more pleased with the care and attention my rabbits received! While away, I was sent regular updates with pictures / videos of my bunnies, who were clearly happy campers. They're normally shy with strangers but befriended Stella so quickly! I fully intend to use Hamster Lodge again whenever traveling! read more

Stella is one of the best bunny sitters out there. I really appreciated the fact that we needed to fill out a health and and preference form before bringing the bunny over. I enjoyed daily pictures/video updates. Stella was very attentive and enjoyed spending time with my bunny and got to know her personality very well. We will be sure to book with Stella again when we need a bunsitter. read more

We used Hamster Lodge while away and it was a great experience! We have two free-roaming rabbits so we opted to do house visits. Before leaving, we did a walkthrough of our place and Stella provided some awesome tips on how to better care for our bunnies. While away, Stella sent us pictures and updates of our rabbits and they really took a liking to her. They always had fresh vegetables (which she provided), she sat and bonded with them, and she even made a cute cardboard house and decorated the box. We still have it since the bunnies enjoy it. We will be using Hamster Lodge again!! Thanks Stella and team! read more

Stella watched my two pets for two days while I was traveling. I couldn't have been more pleased! She was extremely communicative with me the entire time and gentle and loving with Lily and Poppy. So nice to be able to go away without having to worry that my girls are being well cared for. Will definitely use Stella when I travel from now on! read more

One-of-a-kind. A godsend for when I needed to find a quick place for a few nights and we were knocking on doors of friends looking for somewhere safe and cozy to drop off our little creature. She couldn't have been better pampered. *I'm only knocking off one star because now I've come to know the owner well, so I wanted to have full disclosure there! :-) read more

Stella is super sweet and took excellent care of my gerbil while I was out of town. She sent pictures and videos so I could see how he was doing and was genuinely happy and excited to take care of him. Absolutely recommended. Great location too, she's very easy to get to from Queens/Brooklyn, just a few minutes from several East River crossings. Thanks again Stella! read more

My first time with Hamster Lodge and it was a great experience! Stella was so kind to accommodate last minute (within a week) travel plans to watch over my pet bunny. She literally saved me when I was shot down from other boarding places due to the lack of time. I am so thankful for her generosity and attention she provided to my furry one's needs. Communication with her was also smooth and easy. She also provided daily pictures and videos to ensure that I was free of worries during my trip. Since she shared a drive, it was also accessible at any time of my convenience. Truly happy of her service and thankful I met her. Such a sweet lady to both myself and my pet. I would definitely use her again and would book her (in advance in the future of course haha). read more

Stella was amazing!! Took wonderful care of my bunny, sent daily videos, brought fresh veggies every day