I had contacted more than 10 contractors about a railing replacement project (around $6890.00 total…read morein cost). Only three contractors got back to me with quotes (one with extremely high cost). Nice impression in 1st meeting. Jim and his team have been great with their communication by email and text. They were able to get the job done in a timely manner and communicated all the details (scope of work, pricing ...) upfront. Jim was extremely courteous, friendly and professional. We have been very happy with the results. I wouldn't hesitate to use him again for other projects in the future.

I am not sure what happened, but they entirely ghosted us…read more Everything started very well. Tammy and Jim were very responsive and very helpful. Their plan looked wonderful, and after a month we had a few questions. After meeting with a ton of other contractors, we established a few questions we never thought of before we started this project. They told us that we would have a ton, and they would be very happy to help us. We are going to spend a lot of money, and wanted to make sure that the money we were going to spend was going to the right people. We asked the same 12 questions to the other contractor and they got back to us within a few days. I do not feel the questions were out of line, but apparaently they did not want to answer them. Look we are getting into a large project. Full kitchen and two bathrooms with a 1800 sq ft home getting its hardwoods completely restained and sanded. We got an email saying that they had been out of town, after a week of not hearing from them. After that never heard from them again. Still, have never heard from them. We emailed, and texted them many times. Nothing. I understand life happens, and things happen. However I have been in customer service most of my life, and if something happens you let your customers know why you cannot or will not be able to respond. After excellent service, there was no follow through, and after telling us, we would have a ton of questions, and they would be happy to answer any of them, they never did.

very bad doesnt show up for appt left me hanging I would say minimum of 15 forgotten apts he had…read morewith me. I knew better but i paid him advance . He is not licenced to operate in this state. He was slated to repaint my bathroom , he hever showed up . I am having it repainted as paint job he did was bad enough that i had to have it repainted

This is a tough review to write because I think Zach, owner of Family Man Handyman, is more than…read morecapable of doing beautiful work and he is good with communication. However, my overall experience (including cost) have prevented me from hiring him again or recommending Family Man to others. I contacted this company to install a gliding garbage/recycling drawer behind a lower kitchen cabinet. In our new home, there isn't a pantry or really a good spot to put garbage, and I didn't want it out in the open! In addition, there were smaller jobs/odds and ends I wanted the handy man to look at IF he had time after installing the garbage drawer. In communication with Zach and on his recommendations, I purchased a glider system, appropriate garbage and recycling cans, and specific drawer handle from Home Depot prior to the appointment. Zach sent a fellow employee, Tom, which is where it started going wrong. Even with pictures and videos provided, Tom did not set up what we requested. Instead Tom apparently LEFT the house to go to the hardware store for some period of time to buy a completely separate system without asking me - he had my phone number and had been texting - and installed it without the drawer handle or any of the items I purchased! (Why am I charged time for him to go to the store?) Then, he did some of the smaller items on the list to mediocre results. For example the garage door that was stuck? Still stuck! Etc. I emailed Zach my disappointment and that Tom didn't accomplish what we asked at all. Zach then set up a time to come out himself and basically created my vision perfectly. Pictures included. To this day we LOVE our system - he even made the drawer "soft close". It's exactly what I had in mind. He also adjusted the invoice to fairly reflect 2 hours of Tom's time plus his day in our home. The final issue is the cost. In my mind, a "handy man" shouldn't cost an arm and a leg.. for a sliding garbage can behind a kitchen cabinet, it cost us $500 plus materials. It also irks me that we pay $75 for commute when his business is designed to come TO your home, and we live 15 minutes from Family Man. When Comcast comes out, do they charge you for commute? When we hired roofers from Tacoma, for example - a farther distance - they did not charge us $75 for the time it took to travel to our home. Zach is great at what he does - hence the 3 star review, you could still get exactly what you want - but quite honestly I'm not sure the people he's working with or the cost of services makes Family Man worth it. I wish I would have read a review such as this before spending $500.

Tony and his crew worked hard on repairing our dry root and even found carpenter ant damage on…read moreanother part of the house that we had no idea was there! They saved us money by being competitively priced and without cutting corners. Tony walked my husband and me through all that would need to be done to insure that our house would be safe from any further water damage. The previous owners had a deck installed without flashing and a dryer vent incorrectly installed costing us time and money. I'm telling my friends and family about this company. I have such peace of mind knowing that as we find more things wrong with our house, Tony and his crew will do it right the first time and only charge for what is done. I was really surprised that there were any negative reviews because that wasn't our experience at all. Maybe it was a different crew back then.

I hired Sound Siding to replace a rotting deck in March 2015 that cost me $15,000. I would never…read morehire them again. Additionally, Sound Siding has done a recent $150,000 re-siding project on a West Seattle condo building where I'm a Board member. Their crew covered-up at least one dryer vent with siding by mistake, their grave oversight only recently discovered by accident when our dryer vents were cleaned. Dozens if not a hundred loads of wet laundry have been dried with the moisture being evaporated either UNDER the new siding or into the crawl space where it can cause damage like black mold!! This is an appalling mistake, to cover up a dryer vent with siding! Although Tony's crew does competent work, my own $15,000 deck project in 2015 should have taken only 2-3 months, but dragged on for 6 months while Tony pursued larger condo projects. Tony also told me the unfortunate story of his daughter, and I am sorry for anyone who loses a loved one, especially a child. He sat at my dining table for 2 hours in 2015 and cried when he shared the story, and we got tears in our eyes as well. At the end of his talk, I wrote him a check for $10,000-12,000 to cover the 80-90% partially completed work. Next, 6 months of broken promises went by before our deck was finished and the scaffolding removed. For 6 months we had no deck railing and a 30 foot drop off our master bedroom deck, with plastic and scaffolding left on 3 stories of our house because the project was 90% complete but Tony wouldn't finish the all-important last 10% to put the railing in. At one point, I began to doubt the stories Tony told me claiming our deck railing was on order, so we actually called the deck railing manufacturer and discovered he'd never phoned in the order for our railing despite repeated assurances he'd done so. There were many days he promised Bruce would work on our deck where Bruce just wouldn't show and we'd be left leaving voicemails and texts for Tony that went unreturned. Sound Siding was the epitome of a nightmare contractor experience. While I feel badly he lost his daughter so many years ago, the fact that the story was shared in what I thought was a heartfelt conversation than was then followed by a 6 month nightmare really rubs me the wrong way, and I still remember it 3.5 years later. I try to give people the benefit of the doubt but we got burned so many days with Sound Siding. I would never do business with Sound Siding again.

Mike and Dave are true professionals. They are skilled, honest and prompt. I have used them for…read moreseveral projects and referred them to friends. I trust their bids to be fair and honest and they send photos of the completed project and assure satisfaction. I honestly could not give higher praise.

Hired him to do the Build back for an insurance claim. MULTIPLE TIMES as i am a property manager…read more Workmanship and service is top of the line.

I've worked with Handy Craft Construction on two projects now--a full kitchen remodel and, more…read morerecently, a deck--and both experiences were nothing short of outstanding. Their pricing was right in line with other bids I received, but what really makes them stand out is their attention to detail and top-notch customer service. From the very beginning, they made the entire process smooth and stress-free. I had what felt like a million questions along the way, and they answered every single one with patience and professionalism--never once making me feel like a bother. Their team was communicative, respectful, and clearly takes pride in their work. Both my kitchen and deck turned out beautifully, and I couldn't be happier with the results. If you're looking for a contractor who does high-quality work, is easy to work with, and truly cares about the end result, I can't recommend Handy Craft Construction enough. I'll definitely be calling them again for future projects!

Dave was polite, personable, on-time, focused, effective. I plan to use him for any future…read moreconstruction or handyman services.

Before listing my property on the market, I hired David to help out with the remodeling. He was…read morecontracted to install backsplash & floor tiling for the kitchen & bathroom. David also was tasked to replace the tub/shower and reconnect the plumbing for the kitchen & bathroom. Overall, David did an excellent job. He conveyed utmost professionalism and clear communication the entire duration. David's price was very fair and he was able to complete everything on schedule. Furthermore, David patched up a wall for free. If you are looking for a knowledgeable & honest contractor, I highly recommend giving him a try.

We had the misfortune of dealing with Tim who left us hanging while waIting for an estimate; he did…read more not respond to calls or text messages, so he lost that $5000 job. When discussing the possibility of completing handyman work, he indicated that he was NOT interested. Do not count on TIM, I you have the misfortune of meeting him.

I learned about "Done Right Works" from a trusted friend who had work done by owner Sardar. It was…read morereassuring to learn the company is licensed, bonded and insured. These things surely cost the company owner considerable money, and substantially add value via peace of mind. Sardar's reply to my request for service was prompt and courteous. He arrived with a tidy truck full of every kind of tool and proper safety equipment needed for the job. Our new kitchen faucet is beautifully installed, the leak in our roof's kitchen vent is fixed, and has nicely passed the rigorous test of recent heavy wind and rain. In conclusion, every step of the way, Sardar was highly professional, considerate, polite, clean, kind, and honest in his communication. I would not hesitate to hire Done Right Works and Sardar for future Handiman service needs.

I had an electrician out that damaged drywall in the process of removing baseboard heaters…read more They were receptive to having them fixed, and said they'd be contacting the drywall company they work with to make the repairs. About a week later, they said the repair person wanted to talk to me. He called (Done Right Works) and proceeded to question me about the photos of the damage that I'd forwarded to the electrician. I felt like I was put on the spot and being interrogated. He repeatedly implied that the house looked horrible, and that I was trying to get something for nothing. Referring to the photo of the laundry room, he said, "what you are calling a laundry room". He was insulting, rude, and disrespectful toward the appearance of the limited area of the house that he saw in the photos, and made it clear to me over and over that the house looked terrible to him, and nearly unworthy of being repaired. I told him I just wanted the walls to look as they did before the holes were knocked into the drywall during the electrical work. He finally said that he'd write an estimate and "if" the electrical company agreed with the price, he would do the work. Keeping in mind that the electric company said that they were going to have the repairs done, and there was never any issue with them taking care of me. I wound up calling the electrician practically in tears because of the way this drywall guy had treated me. The disrespect was awful. I told them I didn't want him in my house, and I didn't want him to do the work. My own handyman is going to take care of it. I'm so disgusted with this company. I would absolutely never hire him for anything, ever. Period.

I recommend them to anyone looking for honest + reliable work! They have always taken care of our…read moreprojects and are reasonably priced for their services! We refer them to family + friends who are also very satisfied! Thank you Denise, Chuck + Team!

Great group people help with any house issues. Easy to contact. Needed a big project for the house…read morewhich involved 4 different contractors, and honeydo coordinated whole project. Great team and good work.