Came out same day (w/in an hour of calling them), quick and efficient work. Technician explained…read morewhat could be going wrong and thankfully there wasn't a huge fix needed. He also noticed a few quick other maintenance items to fix and keep track of. Would recommend them. Thanks Arsen

Qualitech provides excellent service!…read more These guys are honest and trustworth! My parents are in their late 80s. Their AC went out on a very hot and humid August night. They called an hvac company out of the phone book who didn't send a technician, but a slick salesman instead. This guy convinced them to sign a contract for a $17,000.00 new AC system. After they signed the contract he told them they'd have to wait three days for the system to arrive and be installed. They called me very upset and concerned. I cancelled the contract with the phone book guys and called Mike from Qualitech. Qualitec diagnosed the problem, went to a local supply house for a new fan motor and installed installed it all in the same day. LIFE SAVERS! My parents wouldn't have lasted one night, let alone three nights in August 100 degree, 100% humidity. Thank you so much Qualitec!!!

I had a new heat pump installed last month by Joint Way. I'm satisfied in every way: quality,…read morevalue, expertise. I highly recommend them.

After having Joint Way install a split system in my house, the only question I was left asking is…read morewhy I took so long to get it started. The short version of this review is that Alex and his team make things easy. They provided top quality service, at reasonable prices, and were done quickly! The slightly longer version is after several years of talking about getting a split system to replace the various window units I'd been using, I finally pulled the trigger this year. I had several contractors out to provide estimates. Right out of the gate, I appreciated Alex's approach. While the other contractors discussed various options with eyeball estimates, Alex actually took a few measurements to come up with ideas which could actually be implemented. As a result, he presented a few ideas on how to run things that others missed and (imo) offered the best end solution. Obviously pricing is going to be specific to the job at hand and a variety of other factors. In my case, I found the pricing to be very competitive while offering name brand and better equipment than others. A small deposit was required, which is fairly standard. When it came to installation, the team worked hard, quick, and clean. I got a 4 zone unit covering my Master bedroom, office, guest bedroom, and living room. They worked a slightly long first day to get all the physically installation done (along with all the loud work, so to speak). They came back for a half day to tie up the electrical, help me get the wifi setup, and wrap up. Regarding the electrical, in my case they needed to add a subpanel and when they noticed a few things not done quite right in my existing box, they made the necessary fixes/adjustments! The end result was top quality across the board. I'm comfortably sitting in the A/C as I type this review. Happy to provide Joint Way a 5-star review and have already recommended them to a few friends considering split systems. Hopefully this review and the accompanying few photos help your decision making process.

Had a horrible experience where and employee turned off my water heater by turning a valve and said…read morethe brand new machine was broken..... Only to pay a few hundred dollars for a technician to come over and undo his work... All they did was to turn a valve and hit a button. The original worker said he was untrained and they will not send him for training. Horrible, and never got back to me after that situation. Responding to the message, you said that i do not agree with the decision - which is true I do not believe I should have paid for the first technicians' incompetence, there was no reason to turn off the valve. Then when you go to the second technician who came in, all he did was to turn the valve and restart the machine. Logically speaking - if the water heater worked - then we ran out of oil - then the first tech came after filling up the oil - how would the valve have been turned? Because I know i did not touch it and that's exactly why i paid extra for that service. And I have seen with my very own two eyes the first tech turns the valve. Those are undeniable the true and accurate facts of this scenario.

Excellent company with great customer service. Their workmanship is incredible and up is always…read moreappreciated. Jake, who has been to my numerous times goes above and beyond every time I would highly recommend them.

My family has been using Engel for years. Sadly, we reached out in advance of the recent January…read more25, 2026 winter snow storm to get a component replaced for my 93 year old mother. We were told the part was in and it would be replaced the Friday or Saturday at the latest BEFORE the storm arrived. My mother/I called on Friday/Saturday before the storm and Sunday/Monday during/after the storm. We only get voicemail and no one has called us back. We have tried THREE different numbers which all end at the same voicemail. However, our neighbor three doors up, who also uses Engel received a call back and has an appointment on Tuesday. They are getting a full heater replacement while my mother is only having a component replaced in order to control her fluctuating temperature. Unfortunately, without the new board, her utility bill has doubled! The lack of response and the unrealized and undelivered expectations for an elderly person who is trying to survive the winter with temperatures in the teens is unacceptable! Shame on Engel for the poor attention and customer service to a 93 year old woman's simple needs. Note: Engel managed her to this timeline, not the other way around.

We used their service through the Home Depot $8.88 Black Friday deal. Their tech was prompt and…read moresufficient.

I have had an extremely frustrating experience with East Coast Comfort regarding a split AC/heat…read moresystem in my apartment. I first contacted them in July when I attempted to use the AC during hot weather and found it was not working properly. I was quoted high service fees and could not proceed at the time. Later, in October, after speaking with my HOA, I was explicitly told that the unit was under warranty and that East Coast Comfort confirmed this. Technicians came out in October, but the system only worked briefly and then stopped again. During this visit, one technician appeared unfamiliar with basic operation of the unit (including how to adjust heating on the remote), and another stepped onto my bed with dirty shoes to reach the unit, which I found very unprofessional and disrespectful. When they returned in November, I was told there was a leak and a faulty sensor. The issue was still not properly resolved, and I was told that if the problem happened again, it would simply be noted rather than fully fixed at that time. On December 1, I was contacted and told I owed nearly $390, with a claim that the warranty had expired - directly contradicting what I had been told earlier. The system then completely stopped producing heat again on December 23, during very cold weather. While the charge was eventually waived, I was still told I would need to pay labor costs for further repairs, even though the same unresolved sensor issue had already been identified. Communication throughout this process - especially from Lisa - was dismissive and condescending, and I felt pressured to pay for problems that were never properly fixed. Based on my experience, this company seems focused on selling systems rather than standing behind their work or providing reliable service. I would strongly caution others, especially homeowners expecting warranty support, to be very careful.

East Coast comfort did the most horrible thing to us, and they have treated us with utter contempt…read more We have been with East Coast Comfort since they began when Ed McCollum and Anthony Mongeluzi started the company in 2006. Both Ed and Anthony were to our home in the early years of their business, performing maintenance and repairs, and one of them was here when they installed our current unit. We gave them a favorable review on Angie's List, and we have never had any complaints about them in almost 20 years, until Lisa Hawthorne. We schedule routing maintenance, so we do not have equipment failures and outages. We have repeatedly been asked by Ms. Hawthorne of East Coast Comfort to reschedule our maintenance appointments, and we have always acquiesced. This occurred again a few weeks ago, and we rescheduled for last week. Ms. Hawthorne again called the day before our scheduled maintenance appointment last week, asked again to change the appointment because of the volume of emergency calls they were receiving, and we agreed as long as Ms. Hawthorne promised we would be given priority scheduling if our system went down. The next day, our air conditioning failed, and I contacted Ms. Hawthorne. A technician came to our home on the afternoon of the next day, but he said parts had to be ordered, and it could be days before they would arrive. I have emails supporting that we requested Ms. Hawthorne to order the needed parts, and she emailed back that the parts would be $1500.00 and labor $500.00. Though we made it clear from our emails that we wanted to get the system repaired as quickly as possible, she did not order the parts and would not grant us priority scheduling. When we learned of this betrayal, we contacted William Henderson Heating, Cooling, Plumbing, and Electrical Services. They worked us into their schedule for same-day service. I have an email exchange that proves how disdainful Ms. Hawthorne was to longtime customers of East Coast Comfort, both of us senior citizens, and one with a cardiac condition. A request we made to Ms. Hawthorne to speak with Mr. McCollum or Mr. Mongeluzi was ignored. In other words, other people had their systems repaired because of our kindness, so we can swelter in the heat and humidity. I consider their behavior toward us to be elder abuse. Good riddance East Coast Comfort, we are now receiving our comfort from William Henderson.

I just had my annual A/C maintance and JG services provided great…read more service. Ease of making the appointment, on time tech and quality service. Matt and Dave went above and beyond.

Easily scheduled an initial visit to see what was wrong with our furnace. Tech showed up within the…read morepromised time and quickly diagnosed the issue. Part ordered and just a few days later, return visit scheduled, tech showed up again on time, and within just 35 minutes installed, tested and was on his way. First-rate service. Top quality interactions with the team. Highly recommend! Thank you JG!

Ronco Tech was probably the 7th HVAC provider that I contacted. I have a roof top unit with no…read moreindoor access. I have a home warranty. Their tech refused to come out. I contacted Angi's list. I did finally have one Angi provider that was going to come out but I lived outside their service area. So, having not had A/C for about 10 days, Ronco was a life saver. Sam was patient, courteous and kind in dealing with me. He was able to service my unit so it would run. He came back two days later to finish cleaning the coils and installing new parts. Just in time for the heat wave. If you want someone who shows up, explains the issues with recommendations to resolve them, call Sam at Renco Tech.

I contacted Ronco Tech on Sunday evening, they arrived Monday morning, quickly diagnosed and…read morecorrected the problem with no upselling or change in quoted cost. Of course, there was a charge once the problem was detected but it was a fair and honest price. The Tech was knowledgeable, answered all my questions and seemed genuinely happy to help. Ronco are my go-to for all my hvac needs.

Brothers Comfort Services installed our AC unit in August 2022. In May 2026 the unit developed a…read morerefrigerant leak at a flare fitting. We paid $1,982 for the repair. Upon realizing the unit was only 4 years old and installed by the same company, I contacted them requesting a refund or credit on the basis that flare fitting leaks are a known installation workmanship issue. The company declined, citing: * 1 year labor warranty * Normal vibration and settling * Lack of preventative maintenance For context: we have a second AC unit in the same home installed by a different contractor over 10 years ago. That unit has never required a refrigerant repair of any kind. Facts for consideration: * We were a multi-year customer with over $15,000 in total business * Flare fitting failures are caused by improper torquing during installation * Industry standard labor warranties are typically 2-5 years * No partial refund or goodwill gesture was offered * A 4 year old unit failed while a 10+ year old unit in the same home continues to operate without issue. Draw your own conclusions.

Had an issue with my a/c. They sent someone fast and took care of my unit! Customer service was…read moregreat!