Needed some repairs to my wife's Schwin, great service, price and turnaround time... Has my…read morehighest recommendation.

If you like zero communication and wrong information - read that as lies - this is the place. No…read morewonder their floor space has been reduced by 1.5 stores. Dropped off my bike for tune up and replacement of worn parts. Got a cryptic text quoting 2 different prices and no explanation for the difference - called and got it straightened out. No Contact by the evening it was supposed to be ready so I texted them 1 hr 45 min b4 close to see if it would be done on time. Got a text saying part is en route from their warehouse and bike would be ready. 20 min b4 close I text again - No Response. Texted again next afternoon thinking maybe they didn't get the part till morning. No Response. Called and they said they would check if the part was there. No Call Back. Running errands so I stop in to check. Turns out the part was not at their 'other warehouse', they had to order it from a supplier. Not only did they lie about the part status, wouldn't listen to what I was saying, but 3x asked me if I 'wanted to take my bike'. After walking out I decided if someone is going to offer me taking my business elsewhere, I should probably take them up on it and went back in to get my bike. Got a voicemail trying to explain miscommunication. 10 days later receive text they finally received the part (that was supposedly at their warehouse) and an offer to 'make it right' so I responded requesting bringing my bike in on Fri of that wk - once again No Response. Call them to follow up on getting my bike fixed and said it would be the following week. I guess spending $1,000 on a bike isn't enough to deserve even mediocre service after the sale. 3 wks and my bike still isn't fixed.

Wish I had a bike cause this place looks pretty neat. Actually came in with some friends since…read morethere is a coffee sign outside. They offer some decent selections here. I did enjoy the hot mocha. My friend got a burger and fries that looked really good and she did enjoy that. I also got a very large chocolate chip cookie which was meh. It was hard, as it was there for like 3 days. I'll pass on the cookies next time but plan to try their burgers. Stop in and have a beverage or see their merchandise and services they offer.

I very highly recommend this place very kind understanding workers and they are amazing. They fixed…read moremy son's bike every time he had problems. They are the best in this town

I've had two favorite bike shops over the past decade, and both have shuttered their doors…read more Midwest Cyclery is next in line to be my go-to based on it's convenient midtown location. I went in specifically looking for a U-lock for my commuter bike, and they had lots of options all priced as good as you'd find online. The staff was helpful but not intrusive as I wandered around trying to get my bearings. One reason I'm not quite at five stars is that it's still so new to me; I haven't had them work on any of my bikes, bought any big ticket items, etc. I lightly perused the bike selection which is pretty good, at least for right now in these weird supply-chain times. There's a big parking lot out front (rare for midtown) and it's easy to get to from the Plaza/Brookside/Westport. Recommend giving them a go and looking forward to updating this down the road after a few more visits!

Afforable, quick, and communicative!! Will definitly take my bike here every time for repairsread more

Always take my e-bikes here when I need to get brakes worked on or flat tires repaired!read more

Very knowledgeable. Friendly people in there. They helped…read moreme resolve my issues and answered my questions . No pressure no upsell. I'm going to buy my next bike there for sure.

Well outfitted shop with expert mechanics that can help you with any kind of bike you want to bring…read moreby.

This Bike shop isn't for everyone! I had to get that out there before preceding…read more (Keep in mind it's run by 1 guy) - doesn't answer the phone too often and very slow at responding to txts. Best best is to go onto the shop. If you are HARDCORE into mountain biking this is your local spot for Service & high end parts, Onestar had a LOT. Somehow they have parts you can't even get online and at a better price. Shop itself: It's a very small shop and there are party everywhere in kind of an organized disarray lol I just bought parts so I'm only reviewing this aspect. Parts: I was told he had a Carbon Revel Rascal Frame. He actually had a few! I asked about the frame (He was very knowledgeable) I needed a BB, sram cassette and a sram chain. I had to ask because it would have taken me a week to find the parts myself. But he got everything together and he gave me a really fair price. Cool knowledgeable guy with great parts at fair prices! what else do you need to know.

I'm on the hunt for a new bike shop, and Elite Cycling didn't exactly win me over…read more I popped in looking for a seatpost replacement, and the overall vibe and attitude were not the best. They told me I should just fix it, and to their credit, gave me some tips. The thing is, we're moving, selling our house, packing, etc. and I'd rather they just help out with a seatpost or offer to schedule a time for me to have them fix it. To me, it felt dismissive. I then inquired about a new bike, something I've been excited about the past few years and saving up for. I told them my budget for it which is on par for a small car, and they said "We aren't gonna have anything in that range." I was a bit shocked, and they clarified it's more due to Covid disrupting the supply vs demand. I know that's an issue, but again, dismissive to be shot down when I have the cash ready to go for a good new road bike. Overall it felt like they couldn't wait to be rid of me in the five minutes I was there. I got to know the folks are two now defunct bike shops and actually enjoyed going in to them. This one definitely didn't bring it for me like the past ones. I get it, they're in a high dollar area and can afford to get by without the friendly neighborhood shop feel, but it's not for me, and I'd recommend looking elsewhere.

I can't give them a full review since I only visited the shop while in town for something. They…read moredidn't work on my bike so it's just my interaction with the crew there. It was ok. They weren't overly friendly, somewhat "elitist" if you know what I mean. Which is funny since they have no clue who I am or what I've done in the bike world. Hopefully it was just an off day for them, who knows. Place was pretty cluttered.

Truly such an awesome bike store, but honestly the worst hours ever. Anybody who works normal hours…read morewill have no luck getting in during the week because they are only open noon to 5. You can get in on saturdays during the same time frame, but expect to be waiting for a while because everybody else in the area has the same idea. I want to reiterate, amazing store with amazing staff, just please stay open an extra hour, and consider staying open a few more days a week.

We took 4 bicycles by the bike shop. They had not been rode in 25 years. They were happy to take…read morethem. Hopefully they will get a good home.