Our experience at Auto Stream in Reisterstown was amazing! Stu provided us with professional and…read moreexceptional customer service and they were able to diagnose issues with our truck quickly. Their tech that provides you with a list of items that need to be fixed, color coded by importance, was so helpful and super efficient. Our truck was repaired within time frame stated and the cost was extremely competitive. Auto Stream has new customers for life! Thank you, Amy & Brad Jackson

I got a discount postcard in the mail from AutoStream for an oil change and tire rotation. The…read morestaff was very polite and helpful and they were quick. Highly recommend

I stopped by Nick of Time Automotive to get an estimate for some exhaust work, and my experience…read morewas extremely disappointing. When I asked if someone could take a look at my truck, I was told, "No, I'm not going to lay on wet pavement." I understood that the ground was wet, but the way it was said came across as rude and dismissive. When I politely asked him to repeat the estimate, he responded, "I just told you an around-about estimate," in a condescending tone. I explained that I was simply trying to do business and didn't appreciate the way I was being spoken to. His response was to tell me that I could leave. I left feeling disrespected and unwelcome. I can't say why I was treated that way, but the interaction left me questioning whether bias may have played a role. Regardless of the reason, no customer should be treated with that level of disrespect. I took my business elsewhere and would not recommend this shop based on my experience.

Nick is awesome. Period. What a nice, fair and genuine human being…read more My husband I have been taking our vehicles to Nick for oil changes, tires, brakes and misc diagnostics for years - both new and old. I stopped taking my luxury vehicle to the dealership as soon as my warranties were up and my service is better here (and less expensive). I'm thinking of getting a Jeep one day, and Nick just so happens to be a Jeep expert so I guess our automotive relationship will continue for years to come. Nick of Time is your ideal neighborhood mechanic. Never any issues!

The service at Pleasant Hill Service is above and beyond. Serge and his team are reliable,…read moretrustworthy and knowledgeable. From oil changes and flat tires to virtually any car repair you can think, Serge will take good care of your car.

GO HERE!!! Been taking my car and my family's cars here for years. Constantly reliable and honest…read moreservice. They've done regular service like oil changes and more advanced fixes for my Cadillac and other cars too. Never had a single complaint! Good value for the repairs and service, and will be taking my cars here ALWAYS!

I purchased (4) new Michelin Defender LTX M/S 2 tires for my Toyota 4Runner. I discovered the…read morefollowing day that they installed an older version of the tire (LTX M/S). The old man who runs the place added "Road Hazard Coverage" at a cost of $179.20 without my permission. He would not show me the receipt until I requested it. To add insult to injury, they charged an additional $129.00 for a front end alignment, $130.00 to mount the tires, and $81.96 for a TPS stem kit. FINAL COST FOR (4) TIRES WAS $1592.24. Their hourly rate for a mechanic is $178.00. Oh, and they forgot the valve stem covers. AVOID!!!

This establishment is traditionally a place that I previously loved! November 2017 I received worst…read moreservice ever and sadly 3 months later it hasn't been resolved... not even a call back from numerous calls and conversations. I had the absolute worst experience with this manager Brandon! I don't know where he came from but I can't wait till he goes back! I have been frequenting this business for over 10 years off and on but for 4 years loyal customer to this business! I have never been so disrespected, mistreated, and undermined! This guy is a tyrant and he's going to bring this business down! In life, you will never always agree with everything, but there's a way to do it! Being spoken to with respect, treated as a valued customer, and explained things sensibly... Tends to better assist with getting misunderstood points across. The manager and I got into the biggest dispute regarding a store coupon of theirs that he refused to honor. The same day of the coupon dispute, it was brought to light that one of their employees was neglectful in the care of my tires last visit. I always thought it was safe to assume that my car would always leave with the same amount of parts that it came in with, but that's not always true, nor will this place take responsibility for it! Initially, I thought corporate was the way to go but after speaking w 2 reps a total of 3 times in 3 months both promising a call and solution from management, my faith has slowly left. Oh and I forgot to mention, there's been two to three calls made I've made since the last conversation and no response! This place has traditionally been very good with buying and maintaining tires, as well as under the hood work. I previously trusted this Auto Repair business over the dealership that I purchased my actual car from. That speaks volumes. Although the dealerships are pretty expensive, you always assume you'll get great service if you purchase your car from there. Breaking up with this business has been pretty difficult to do due to the fact we take all of our vehicles here on a rotation. As I always say, customer service will get you each and every time! It's so hard to say goodbye to yesterday!

I am very happy I found this repair shop. Always a good experience…read more Very reliable. EP

Just moved to area few months ago and recently needed a nearby mechanic to replace side electrical…read moremirrors. I provided parts and their team had them replaced within 30 minutes. I was stunned. Despite quickly resolving on a busy day for them, the mirrors work perfectly. Thanks and will keep this shop in mind in future. :)

Erik gave me an unexpected loaner while he fix my leaking power steering. He provided video of the…read moreleak as proof and found problems that Firestone did not diagnose. I am happy with his service and I was able to use my AAA discount. Erik told me to bring the car back after 30 days for complimentary recheck of leak

Scott, the manager, is great. He stands behind their work, and if any difficulties arise, he makes…read moreit right. I was comfortable with the work they did and will be a future customer.

The level of incompetence is astounding. The first time I got my car back, the oil cooler they…read morereplaced was leaking everywhere. The engine oil warning light came on. I made it clear in writing all of what needed to be done to the vehicle. I told the body shop (I was hit by a Geico underinsured motorist) that sent my car to this business that there's no rush and that I'm happy to pay whatever it takes to get the car right. I put in writing that the lug nuts needed to be torqued to spec. (101-103 ft. lbs.). Today I went to take 1 of the wheels they put on the car off. I used penetrating oil, tapped the hex socket (this is what you want to use, not a 12 point that will strip the lug corners) a breaker bar with a 3 ft. pipe extension (total of almost 5') and could not break the lugs free. And bent the breaker bar. I'm a 45 year old male with above average strength. Next I went to a neighbor's house, tapped the socket on to the lug nut and used a top of the line 1/2" Snap-on impact at 175 PSI. This produces somewhere between 1,200 and 1,600 ft. lbs. of nut-breaking torque. IT DIDN'T move a millimeter. There's about 4 people involved between this shop and the body shop and no one is capable of following manufacturer or customer instructions. Or verifying the shoddy work of others even after the "others" have done previous shoddy work. I have documentation of the instructions and receipts if anyone would like to see them before taking their car to this establishment. They've had multiple chances to do things correctly and have proven that they either are not capable, do not care or both. They have no more chances. Whatever manager/owner response that appears is a fools attempt to save face. I was a fool to allow my car to be serviced here. You are too if you read this and still go there. It's not worth risking your life. Do yourself a favor and choose another shop.

My starter went up on a Thursday night and AAA towed it here. I called them on Friday and asked it…read morethey'd be able to fix it because they're closed on weekends. They said they weren't sure because they were pretty busy. They close at 6 and when I hadn't heard from them by 6:10 I thought I'd have to wait until Monday. They called at 6:35 and said my car was ready. They stayed late just to get to my car! I also got a senior discount. I highly recommend this place!

This is the worst service I have experienced in the past 10 years. Brought my 2023 Camry SE this…read moremorning for a state inspection; came in around 7:30am for a 9am appointment I had scheduled on Friday. I was not attended to until around 11:45am. The receptionist behaved as if she wanted everyone to know that she held a position of authority. My car failed the inspection for a tiny little chip on the windshield (less than 0.4 cm) and the driver-side rear marker light. DO NOT BRING YOUR SERVICE HERE if you don't want to be bullied and pushed around in any kind of way.

I had good service, polite people and fair pricing. I don't know whyat happened to other customers…read morebut my experience has been very positive.

Never got back to me on a tire price. That is my only experience with them. I just won't be using…read morethem at all for my automotive needs. I can really comment on anything else.

On January 30, 2025. I took my 2013 Honda Accord to 7 Auto Care in Randallstown. The staff was…read morefriendly and professional. They were honest about the repairs that needed to be done immediately and the ones that could be taken care of a little later. Moving forward, I will be using 7 Auto for all my car needs.

Brought in my truck for routine service in March of this year, the guys here said that I had an…read moreadditional issue that can be taken care of under warranty with my dealership. They could've said nothing but I really appreciate their honesty. Now almost 4 months later I came in for service with RMW and they still made sure to check in to see how my trip to the dealership went and if the problem was resolved. 10/10 customer service and 10/10 on the quality of work!

Fantastic customer service! I got four new tires, alignment and an oil change all in a short time…read morewhile I was at lunch. Viva la Revolution!