People make the place. Irene is my "go to" person and the reason I've shopped at Han's for many years. She never fails to find a product that suits my needs and is attentive and patient. Thanks to owner Annie for stocking the store with a wide selection of products. There is always something new. read more

This is the only beauty supply store I go to. Anne and her staff are the best at what you need to know..when I walk in they know me..I can run in vfc and run out or feel free to browse the store in search of their wonderful little, and big treasures When I have questions concerning any type of skin, hair or nail care they have the answers and are usually spot on..when I do have questions I don't need to "drag" the answer out of them...I truly think they like the questions a ng d it shows me they are knowledgeable about the products they sell..and they should! I like a certain hairspray, but she'll say, " maybe you would like to try this one, it may give you a better hold for your type of hair.."sure enough..I found me a new hairspray..not so heavy, but definitely has the joke I need and like.. Yes, I am very, more than, confident with my beauty supply store and staff...I won't go anywhere else..I drive from Eagle Rock to Pasanena Hastings Ranch everytime I need to replenish my supplies.. and I'm glad to do it.. read more

I used to buy a lot of products from this store. Even recommended it to all my friends; not anymore; Today while asking for a spa facial services at the front desk the person in charge Pierot L was very rude , inpolite and even coursed at me because he didn't know what facial aervi es they offered and I told him how come he was not able to tell me that. There are lots of spas around and I wouldn't recommend this place. After all clients go there to pay for a service and not begging for charity. read more

Made an appointment and came in. I told the lady that I wanted a gel manicure. She began the process of taking off my current polish she told me to pick a color and that she'll be back in 5 minutes. She then left and started on another customer. I gave her the benefit that she was just helping out and would be back to continue working on my nails. Wrong, 30 minutes go by and I'm still sitting around. I got up and left. I guess they have too much business to care. read more

I hate looking forward to going to a new store that looks like its loads of fun and then getting let down. Awwww, I went in to buy a brush cleaner. I picked up one for $2.99 and took it to the register to pay. The gal behind the counter told me (as I presented my credit card) that there was a minimun $7.00 I needed to have to use my credit/atm card. I said that I'd have to come back with some cash no prob. She then told me she'd do it "just this once" , rung me up, promptly presented the receipt to the older lady to the right of her to process the credit card, the lady took a look at the receipt, didnt even look at me while talking to me, said that I needed $7.00 minimum to use my card & that she wouldn't ring me up, handed me back the receipt that her co-worker handed HER and walked off with me standing there. Wtf. I went in here with good intentions, excited at the prospect of a new beauty store to go to on my lunchbreaks and get fancy nailpolish and maybe a swank new Mason Pearson brush (they carry those too! I was excited!) but got the brush off....pun intended. First and last time going there, thanks. That whole transaction rubbed me the wrong way. Sorry folks. Service was just too wonky for me. read more

I've been going to Han's for gel nails and pedicures for awhile... and it had been great. But lately, it's been a real hit and miss. It seems in the last six months, the environment has changed. Some of the staff are cold and sarcastic, which I think is completely unacceptable when it comes to customer service. Today I went in to get a couple of nails fixed because a gel manicure I had last Thursday started peeling over the weekend. Kim, the manicurist, had a bad attitude about having to redo them, accused me of being careless and lectured me about things I can and can't do with my hands. (Not that it matters to anyone, I was in a wedding all weekend, so please. It's not like I was digging in the dirt or something.) She was also talking with her fellow manicurists sarcastically about how annoyed she was about having to redo my nails, showing anyone who walked by what happened. It was so rude that I almost got up and walked out. On top of that, she did a rush job, which came out looking moderately passable. A french manicure with crooked lines? Ugh. Then when I offered to pay something for the service (because I felt it was the right thing to do), she changed her attitude. Suddenly, she was nice. Um, no, that's not how it works. To add to that, the front management working today was dismissive and rude. When people are spending a lot of money every couple of weeks to look nice and relax... they deserve a more relaxing environment. I'm definitely on the hunt for other places to go to get my nails done. read more

Service is everything and this is probably the worst Hans I've been to. They greet you by staring at you up and down and following you all around the store "pretending" (and badly at that) to stock or fix merchandise. They did this to me my very first time here and I thought.. Okay... I was dressed like crap, no makeup on.. I get it (not that it's right but I get it). I had gone in to check it out as I am new to the area and love shopping on my lunch break. Well today I went in in my work attire, hair and makeup done and the same thing. The lady swept me up and down and stared at my other shopping bags... It was just so uncomfortable...I unfortunately had no time to drive to another location to get what I needed so I ended up purchasing what I had to and left. I'll gladly drive across town and give my business to another store with better customer service. read more

First time I stepped foot inside this location because I was interested in purchasing a couple hundred of dollars in products, as I walked in I headed to the register to ask for help and there was a Hispanic woman I guess helping another customer at the time. All I wanted to ask was if they had purple shampoo and she responds with " hold on I'm busy" lol Bitch don't speak to people that way you were very fortunate that I was with my child and I didn't let you have it. Why do they hire these people? I will NEVER set foot in this location ever again. Lost yourself a customer for life! Customer Service here is disgusting no wonder your shop is always empty HIRE PEOPLE WHO TREAT OTHERS WITH RESPECT!! read more

This is the place for all your beauty needs and everyone is super friendly. Annie and her staff are always so helpful; it's clear they really know the products. They are also great at letting you know of the newest products on the market to try. All of the nail technicians are very detailed and the estheticians are great! read more

I love a good beauty supply store and hans always has what I need. I will start with the goods: they are so helpful in person and on the phone. The store is very well stocked and everything is so simple to find. Never ever crowded. and the ladies who work there are all super nice. the not so good: The prices of things here are either hit or miss I can find the same products for a much lower price. Somtimes I will bring my daughter with me and they dont see us walk in together and they will follower her and watch her very carefully, not only does it make her uncomfortable but it also make me very irritated. all in all I really do enjoy this beauty store just wish they would be a tad bit more respectful because we the customer realize you are watching and following us. read more

The people are always very helpful and they carry a nice supply of L'anza products. They always recommend the best items for my brittle and dry hair and always have free samples for me to try before I buy the real thing. Some of the best customer service around. :] read more

I have recently moved to Pasadena and came across Hans while shopping at Marshall's, right next door. Annie, the owner was very helpful in assisting me locate a product I needed. After my purchases I walked to the salon and was hooked. The ladies are all nice, Tracey does one of the best manicures ever and more importantly every thing is spotless and the manicure stations are very clean. I would wholeheartedly recommend Hans. read more

Just went to see Tracy for a gel manicure and had an awesome experience! She was quick, and did a beautiful job! I got a total hack job gel manicure two weeks ago at a different salon so I was really happy to find someone who knew how to do it correctly. The lady who did my feet was also quick and gentle and did an awesome job rubbing my feet (I wish I could remember her name!). I will be coming back! Thanks Tracy! read more

Have a had a few gel manicures from Tracy, who is super nice and whose work holds up for a month or more!! Best looking and lasting gel manicures around for sure! read more

I've been going to Han's for years and it is the only place that I go for a pedicure and/or manicure. Tracy is the best, She is very friendly, professional and kind. read more

I recommend this store for hair coloring and styling products. Irene is excellent with her coloring advice and always very helpful. Sally's may have a larger selection in coloring brands but I feel Han's brands are higher quality, and the advice is more reliable at Han's. Also, all employees are friendly, and they even let me try out a flat iron in the store before I bought it. read more

I had the best experience at this location. Excellent customer service. I even received texts that one of my products that I had purchased (which was not in stock) was available for pickup the very next morning. Staff very helpful and knowledgeable. read more

I've been going to Hans beauty store in Pasadena for years. The staff and the owner have always been so helpful. They are very knowledgeable and are more than willing to answer any questions you may have on the products that they carry. Today I dealt with Nathan and the owner and they both were extremely friendly and helpful. The product I was looking for happens to be discontinued but the owner went in the back to double check to see if there was any left in the stockroom and they had it! Made my day! Thank you for the great customer service! read more

My wife shopped here on June 16th, 2012 and purchased a hair straightener. She spent $200 for it. It better last. She liked the employees who were accommodating. read more

I've been coming here since I was a little girl, so going on maybe 10 years now. They do a wonderful job every single time and they don't rip you off like lots of other places. read more

Ben is my stylist, he is very nice and skillful. His price is very reasonable. All hubby loves my new look, so does my mom and everyone in my company :) Sat I took my hubby to have Ben give him a handsome hair cut. read more

I love this store! They were very helpful and were able to order the product I needed and have it in the store the very next day! I go here because they carry Jane Iredale makeup, a great mineral makeup for your skin. Every time I have been in this store, they always help me immediately. One of the workers remembers my name even though I've only been in there 2 or 3 times! read more

The nicest lady ever!!! They didn't have a bottle of of the original hempz lotion and it was on back order so she gave me a travel size bottle and took down my number so she can call me when she gets it in. Seriously love that she went out of her way! read more

Love Hans Beauty! Irene and all the staff are always so helpful. Beauty products are about the only thing I don't buy online. I love their input. read more

Great customer service and a staff that is eager to please. They went to extra lengths to get a product that my wife wanted for her birthday. They are sincere and truly appreciate your business. read more

Thanks for having everything I need for beauty and styling. Love always finding the newest in OPI colors. Easy to get in for the last minute appointment. Friendly and always happy to accommodate. Thank you! read more

I love this place. I go there for my eyebrows. I would never go anywhere else in the world. I have a very sensitive skin and Celine is by far the best: perfect eyebrows and the entire removal process even relaxes me. Incredible. Love her and the team at Han's! read more

The Han's Beauty Store in Pasadena on Foothill has been my go to place for 15 yrs. Annie & Irene are the best by creating a friendly and fun atmosphere. They answer all my questions in a kind and professional manner and suggest products that I had never thought about using before. I have never been dissatisfied with their suggestions or the products. Always a great experience.... read more

Have been coming here for several years for pedicures and manicures. All of the ladies do a very thorough job-- no rushed jobs or short cuts;) Diane's magic fingers give an unbelievable foot massage. Irene is very helpful and sweet. Annie's always accommodating. Lots of magazine choices. Plenty of parking. read more

My teen age son has developed oily hair and the products he normally uses no longer works. Irene is very helpful, pleasant and provides excellent customer service. She knew exactly what products to get for the condition. The Klorane Oil Control Shampoo for daily use and Matrix Biolage Scalpsync Conditioner. Thanks. Lori W. read more

Han's Beauty definitely has all of the higher end hair products that you could possibly want. The salesclerk's really know all of their products and they have given me very good recommendations. The prices are comparable to other beauty supply shops. My wife loves the manicurist. read more

Have been a loyal customer of getting my nails done and was in a time crunch to get my hair done too so I decided to try the salon services! The lady first off INSISTED I cut an inch off (I didn't care about dead ends I just wanted a style) and said she couldn't style my hair unless I got layers??? I conceded to get long layers before she curled my hair. She also cut my bangs shorter and in the middle I had to say "Please stop cutting my bangs. I did not ask you to cut them" After my event and washing my hair I realized SHE CUT 3.5 INCHES OFF MY BEAUTIFUL LONG HAIR. I am a hair model so this royally screwed me over!. Oh and on top of that they don't accept American Express so I had to scrounge in my purse for the cash!! If anyone goes to this salon in Han's beauty store DO NOT LET THE STYLIST NAMED "JENNY W." CUT YOUR HAIR!!!!! This place doesn't deserve any stars and only got one because it is mandatory!!! read more

The place is o.k., but the woman behind the counter is not so good. I think her name is Annie and every time I go, she acts like she doesn't like her job or her life. She seems bitter and never smiles. Don't ask for help from her as that's asking too much and doesn't seem happy to help. Otherwise the inventory is good as they have quite a lot. The only reason I gave them three stars is because of the woman who doesn't make shopping here a good experience. read more

i mainly came here for nail polish, not hair products, which they have much more of. nice selection of essie and they carry sparitual polish, which is hard to find sometimes. staff was quite friendly as well. if you're looking for a huge selection of nail polish, this probably isn't the place to go, but it's nice for a quick fix. read more

I've been going to han's for about 15 years now....and i went there to buy some shampoo for red hair and it turned my hair HOT PINK!!!! i returned the following day and spoke to owner and the person who suggested the products, and obviously showed them my NEW look....they were unwilling to exchange, return or refund my money!!! they have awful customer service....they just lost a loyal customer for $30!!!! they were rude and very short! i will NEVER go back to a place that doesn't value their customers and has such a BAD attitude! read more

this place is an okay hans beauty. I like the monterey park one better. came here to buy shampoo/conditioner and it was on sale pretty cool. one of the worker here act if she was some hairdresser and sh*t, trying to tell me my hair need diff. kind of shampoo and told me why. ummmm okay don't tell me stuff you don't know. i'm a hairdresser!! she said i needed a oil type shampoo, because my hair is oily. my hair is dried and thin not oily and she also say I have thick hair and need to use alot of conditioner and stuff....i'm not coming back here. but the asian lady ring me up and she was nice. this location is small too and didn't have much items. read more

I felt the need to write a quick review on this place. i think it might be getting a bad rap. I went there to buy cloth strips for at-home leg waxing. I like the fact that they sell retail (you don't need a beauty license to shop). I was pleasantly surprised to find a very neatly organized store, with a lot of great product. I, too, like others was immediately pounced upon by the Product Police lady. In fact, she scared me by blind-siding me at the door. However, she was pleasant enough. I got what I needed, along with a few other things I hadn't planned on. Their prices are the same as any other box store (like ULTA), and it's a quick in & out. The lady at the register was very nice too. I did realize the heavy-duty nail file I picked out was warped, so I asked to get another. The Policewoman seemed just a bit snarky at that request, but said it would be ok to switch it out. The moral (for me) is this: go there for good product at a good price. If you don't want to spend $7 on your charge card, carry cash or don't go there. Also, don't look for a warm hug and a cappuccino handed to you at the door. That's not what this place is. I'm only there to buy product. Now that I know they do services, I might try them for a pedi in the spring too. read more

Ben has been doing my hair for over 10 years now. He is the best! Very efficient and skilled with short hair. Reasonably priced. Have referred many to him, and they are happy. No reason to see anyone else! read more

Don't get your eyebrows done here. Terrible job!!!! I had crooked and terribly uneven brows.

They have a good selection of items. The salesperson was really helpful and knowledgable about the products and I purchased more than I expected to. I would definitely go back. read more