Very happy with the entire experience. Called late last week because I had at least one leaky toilet, possibly a second (unless someone was lying about letting water get past the shower), and wanted that handled professionally. I also had a new sink fixture that seemed straightforward to install, but while I had someone out, might as well have them do it. Scheduling was pleasant and we talked through the options and an estimate. I learnt that Mark (whose company was merged) would be coming out, and that sealed the deal, so to speak. (Back then, another plumbing service had done work that was ... needing a professional to fix. Mark and his father came out and took care of that and some weirder things (pressure reducer) with aplomb. Stress level was greatly reduced and led to immense respect for high-quality plumbers.) Fast-forward to 2023. Mark arrives, very pleasant, and walks through the requested work with me. The faucet turns out to be a lot harder because the one it's replacing had rusted/seized, but he gets it done and it looks great. My spouse is pleased. Next up, the toilets. Turns out the leaker was not what I thought it was, but it was simply addressed. The two others were inspected and those are fine. tl;dr: Pleasant folks, professional work, would not hesitate to recommend them. read more

Han's plumbing replaced a sump pump in my basement. The pump they replaced had lasted me 12 years without a problem. The one that they replaced it with failed within 5 months and flooded my basement. Also the alarm failed to warn me so I couldn't prevent the flood. I called them and was told that I was out of warranty because it expired at 3 months. It was a $1500 parts and service. Justin came out and looked at it and told me that I was using too much suds in the laundry, That was a $250 visit. I lessened the suds dramatically and it flooded again. A year after the bad pump was installed and ANOTHER flood (3 floods now) I called another plumber to take a look and they told me it was the wrong model and type and replaced it with a better fit for another $1500. It all turned out to be very costly (not to mention the $5000 I had to pay in damages from the floods). They also pointed out that Hans Plumbing did not install the alarm properly as well. The new pump is working like a charm now AND it has a one year warranty on it, as it should. I'm also secure in the fact that the alarm has now been installed properly and will let me know if there is an issue. I'm so disappointed in Han's Plumbing and how they handled the situation. What is sad is that His father, the founder of this company worked hard to keep a successful reputable stance, hence why I believed in them. I was a client of theirs for decades! And now the name is being compromised due to unethical practices as of late, But the happy ending is that I am so happy that I found a good and honest plumber, FINALLY!!! They are awesome!! read more

Initially, needed to repair a leaky sink and toilet. Justin came out and was awesome. Of course, after he left, the other toliet and outside faucet needed to be repaired too. This time Mark came out during our power outage from the windstorm. Mark was equally as awesome. Super easy to do an advance scheduling both times, as I did not require immediate repairs. Highly recommend for terrific service at a reasonable price. read more

Holy cow these guys are awesome. We had Justin and Lucas come to help solve a mysterious bathtub leak (water pouring in through downstairs ceiling - NOT GOOD!). Using Sherlock Holmes-ian skills and thorough forensic plumbingology they were able to find the source of the problem, access the problem with an unknown-to-me access hatch, and fix the problem in short order. Before we called Hans' Plumbing we were envisioning cutting through walls and ceilings - but happily - NOT THIS TIME! Further, Justin did a great job explaining the problem to the plumbing-knowledge-impaired homeowner - me - and he and his team did a great job cleaning up the work area before they were done. I'm putting Hans' Plumbing in our Rolodex (is Rolodex still a thing?). Thank you Hans' Plumbing! read more

I had a laundry list of items done summer 2023, and I'm extremely pleased. Justin and Lucas both did excellent work for a reasonable price, and all their work (now 7 months later) continues to function perfectly. They replaced my water heater, a toilet, a bathroom sink, the drain to a deep sink, multiple cut-off valves throughout the house, some piping under my kitchen sink, and the water supply lines to my washing machine. Justin (who usually answers the phone) was always responsive to questions, gave great advice, and even suggested a couple cheaper options than I originally had in mind. I will definitely call them again for future plumbing needs! read more

I could not be happier after completing my project with Justin and Lucas. I needed almost my entire cast iron stack replaced in an older craftsman home, along with new fittings installed for future fixtures, a tie into our sewer line without breaking it as well as adding new waste lines for a basement bathroom. The project started with a simple advising session to see if I could handle the project myself. After talking things out with Justin it became abundantly clear he was a true pro, incredibly experienced and so knowledgeable that I finally decided to just have Justin and his apprentice Lucas do the entire job. I can tell you I could not be more happy I made this decision. Justin and Lucas both worked incredibly hard and were very careful to avoid damage to other portions of the house as well as keep a clean workspace. The end product was clean and professional and passed inspection without code issue and the city inspector even remarked how good the install looked. A few things that really stood out to me about Justin was the fact that he is as happy to do the work as he is to teach and empower the homeowner, who wants to learn, any and everything they want to know about the process, fittings, code, etc. The fact that he was so willing and able to share his knowledge was invaluable and definitely makes me feel better moving forward that I will be able to do more things myself. He was also great about talking out the various options for each scenario that arised during the project and repeatedly said, "if this was my house" I would do the following which shows an added level of thought to make sure things are done right and with best practices. A lot of trades do not charge for quotes or walkthroughs and I initially balked contacting Hans and paying for the time to get my initial meetup with Justin. But with smaller operations like Hans it is important to remember time spent with you for a quote means time not spent on a job, so with that in mind I was more than happy to pay. With that said I can not say enough good things about Justin and Lucas and would highly recommend them for anyone looking for honest, hard working and thoughtful plumbers. read more

It seems our long time favorite plumbing company Scheurman's has stopped taking on work at least for the time being and is now referring their customers to Han's Not sure of the mechanics of this but upon reaching Scheurman's answering machine I folllowed the instructions and called Hans. Justin took my call and was a pleasure to speak with. He is both professional and very knowledgeable. Mark Scheurman is working there and he was able to send Mark to our home two days later. It was not an emergency. Mark quickly located the problem with our washing machine leak and promptly fixed it. He was on to our master bedroom toilet and replaced a bad flapper valve and shut off valve. As always, he was friendly clean and so knowledgeable! A pleasure to deal with. Price was less than expected and more than reasonable. Call this place with confidence! read more

Do not hire them! They do not stand behind their work! They installed a hose bib for me, it failed the third time I used it, but it had been a couple months, and they said they have a 30 day warranty, so either pay us to fix it, or fix it yourself. Ended up costing me $600 to fix after I paid them $300 to install. Avoid!!!!!!!! read more

A house guest snapped off the cold water handle in our shower. I called Justin, of Hans' Plumbing, and he took the time to explain to me different ways of how I might be able to fix the problem myself. He was available to come fix it, but he went out of his way to tell me ways that I could save money by doing it myself. Clearly a very honest guy and highly knowledgeable. read more

My husband and I have lived in Shoreline for a little over three years and have called Hans' Plumbing in several times. After a horrible experience with another plumber, we were relieved to have completely the opposite experience with Hans' Plumbing. They are absolutely one of the best small businesses in the area! We recently prepared our home for sale and called them up again to fix a few issues. Justin is the one who usually comes out to our home. He is prompt, polite, patient, and explains everything he is going to do to fix a problem as well as the reasoning behind it, estimate of how much time it will take (and therefore, by extension, the cost), and what he would recommend. He makes sure you understand the work being done and give your permission before he does any work outside of what was first outlined/agreed-upon. He fixed up the issues in our very old home (it's 60 years old!) with minimal damage to the walls (where he needed to drill in to replace plumbing). He also told me exactly how to (inexpensively) fix up the wall again afterward. Plumbing work is always expensive, but Hans' Plumbing's rates seemed quite reasonable to us. Hans' Plumbing definitely goes above and beyond! We found them through a recommendation from our furnace guy (who is also awesome). And we asked them for recommendations of general contractors when we decided to sell our house - they sent over a list of five highly recommended contractors. I checked and they all have perfect Better Business Bureau ratings. We ended up going with one of the general contractors on his list and he was also an excellent contractor to work with. There's a great network here of conscientious, hard-working small businesses in the area - we were lucky enough to find it! My husband and I have switched off being the one at home during the various plumbing fixes we've had done and we both highly, highly recommend Hans' Plumbing. read more

A part of me doesn't want to write this review because if everyone knew about the few honest plumbers on the Eastside, they might not be able to help me next time I have an emergency! When I used them last, their rooting quotes were *much* lower than other plumbers I obtained quotes from. On that occasion, Justin (sp?) arrived and performed a better job than another, more widely advertised rooter company. (Tip: don't go with anyone who spends a lot of money advertising online, with fliers, or in the yellow pages....all that overhead seem to correspond with higher prices.) read more

Skilled, fast and friendly service. I had a plumbing emergency and called Hans' Plumbing for help. They took care of me quickly and did a great job. Thanks Justin. Kudos. read more

Hans' Plumbing installed a residential hot water tank in December 2012 . All went well, reasonable cost. Nothing earth shattering, just decent work at a fair price. read more

Hans and team are very professional and helpful. I have been using their services for the past 3 years. In my condo and now at our new home. He even showed me how to easily unclog my sink. I referred my mom to get her water heater replaced as well. Nothing but honest, great customer service and very knowedgable. I highly recommend. read more

So over the past 12 months, I had the unfortunate need to call plumbers twice. The first time, I had called a large plumbing company that advertises on TV and radio. For a 20 minute job to clear a drain with an electrical snake, they charged me $400 bucks. The guy had the audacity to try and up sell me a bottle of drain cleaner for $70 more. So this time when I had a mystery leak, I started with Yelp. I called Hans, made an appointment, and he showed up on time. Hans was very careful, explained everything including possible cost on the phone, and focused on finding and fixing the real problem once he got here. Hans also made solid recommendation, and did not try to upsell. We ended up needing a new toilet, and Hans gave me clear information on what to buy at HD if I wanted to save a few bucks. I decide to have Hans do the whole thing and just take care of it. So on his return visit, Hans brought everything, and got everything fixed. My total tab was very reasonable, with labor charges that matched what Hans told me over the phone. For about the same $400 labor, Hans replaced a toilet, and fixed two others for me. If I ever need a plumber for anything, Hans would be the first person I call. He has demonstrated that he is someone that I can trust to do the job right, and charge a fair price. read more

I'm updating my review because my sink, that Jamie had installed, started to leak a couple of weeks after install. Fortunately, I got to meet the impressive Justin that all the other reviews mention. Justin was extremely gracious and went out of his way to fix the problem. I'm changing my rating because of Justin. However, I experienced an enormous difference between between Jamie (still one star) and Justin - and it's Justin's business, so I'll update this review. As far as I know however, they still don't take credit cards and don't let customers know until after the work is completed. read more

Didn't actually end up using them (because of a miscommunication w/my partner wherein we had both called plumbers, but was so impressed by their responsiveness that I wanted to write a review. Talked to a woman in the office earlier this AM about an issue with a pipe we discovered while doing some construction. She made an appt for me for Monday but then also added that she could place me on standby for between now and then. Justin called me in the afternoon that he could in fact stop by same day and could be there in 30 min. They had been a referral from our inspector and I was so impressed by this level of service! read more

Got this company from Yelp. Called, had a personal conversation with the owner, son of Hans. No urgency but had appointment for 2 days hence. Hans came out and immediately addressed and solved our concerns. Very nice guy. He did his thing and his bill was very reasonable. We will definitely call on them again whenever we need plumbing services. Highly recommend, believe you can not go wrong with this little company. read more

I had to replace our toilet with a Toto that I ordered online. Hans went over the specs with me and measured the existing rough-out to make sure it would fit before we spent the money to get it installed. There was some confusion on the Toto documentation so I called online vendor, they called Toto and confirmed it was okay. Thanks to Hans' diligence to ensure I didn't spend money needlessly. His tech came and replaced the toilet in a half hour and it works beautifully. Thanks to Hans and his tech read more

Hans did an emergency call for us when our plumbing clogged. He worked us in on a Friday afternoon and got the problem eliminated quickly and efficiently. He was also happy to offer advise and solutions to some other problems that we are having that we plan to resolve ourselves. It's a great relief to find a really good plumber. read more

Excellent service and absolute integrity. Justin had to search for our line cap through overgrown bushes, which he did very patiently. He also recommended against the rooting I thought we needed based on his expert assessment, though he could have made more money if he'd done it anyway. Han's Plumbing are the ones to call. read more

I have hired Hans for many of my plumbing jobs. Justin is personable and goes above and beyond. I recently hired him to add an expansion tank to my hot water heater and he also made sure the tank was secured property. Thanks Justin!!! read more

What can I say? Hans is the BEST! I will never call another plumber!!! I have had occasion to call on him at least 6 times in the past few years (a story no one wants to hear) for everything from a clogged toilet to a geyser in my front yard from the main water pipe to the house bursting...Hans has been there to rescue me. He is always on-time, courteous, full of valuable information, honestly-priced, and always leaves everything in spic-and-span condition when he is done. If you need a really good, honest, professional plumber, call Hans!! read more

WOW! I only wish I had found Hans' earlier in my plumbing history. I'm a do it your selfer and ran into a jam when I installed a valve incorrectly. I called Hans and over the phone they tried to help me fix my problem. I soon realized there was no way to fix this problem myself. I was leaving town and my faucet was leaking so much I knew the bucket I was using to hold the dripping water would overflow. So they came out the next day (promptly on time) and fixed the sink, This is the great part, their, rates for service are very reasonable to what I have paid in the past to other plumbers. I have no hesitation recommending Hans' plumbing service. They have a customer for life. Thank you Hans' for coming to the rescue. I read more

Just plain excellent. Arrived on time, friendly & courteous even after they arrived and we had to tell them I neglected to call and cancel appointment due to issue being taken care off by ourselves over the weekend. Checked on two other 'issues' and provided feedback on how to possibly handle ourselves as well. Will be the only one we call when we need future plumbing services! read more

I called Hans' Plumbing for a leaking toilet and Justin came over to fix it and he was awesome. Not only did he quickly fix the problem he also took the time to explain what the problem was as well as the different options I could choose from to fix it. He made sure to indicate the pluses and negatives of all choices including the most cost effective approach. I appreciated the honesty as well as his overall enthusiasm. when you call a service like this Justin is the exact type of person you cross your fingers and hope will show up. So I will definitely use Hans' Plumbing again in the future. Nothing, but a positive experience. read more

Showed up when he said he would. Charged a fair rate for what needed to be done. Pointed out some reasonable improvements I agreed with and performed the necessary repairs cleanly and professionally. I'm calling him again today for a different issue. Local Shoreline business I'm happy to return to. read more

We have had this plumbing service for several years. they are prompt informative and always professiona; about not leaving a mess. My mother is elderly and does not like to many people in her home...they made her feel very taken care of and are always so respectful. Its refreshing! read more

Our hot water tank had moisture on the floor around it. I phoned Hans plumbing, and made an appointment. Hans arrived on time, and was very personable and professional. He noted, politely, that my tank had not been properly installed. He installed an expansion tank. Solved the moisture problem. Thank you, Hans, for the professionalism, good work, helpful information, and reasonable price. read more

I have had Hans out numerous times and he is always a true professional in every sense of the word. He has been around a long while and knows his trade better than (I dare say) any of the other plumbers I have met. In fact, he fixed the plumbing an inferior subcontractor did on a recent bathroom remodel we had done. He will now be the only plumber I allow in the house. Hans charges a very reasonable price and you know the work is solid and won't need to be redone. He also is a wealth of information regarding other contractors; so I have used his recommendations and have been highly impressed by the quality of the other contractors he has recommended as well. A truly fantastic find. read more

I would hire Hans' Plumbing again without hesitation. Justin and his apprentice were prompt, courteous, and most of all - fairly priced. I was given an idea of what the job I needed done might entail beforehand. So there were no major surprises. What I loved about Justin was his ability to communicate clearly, professionally and honestly. I could not be happier with the final results and everything is working superbly! Plus, this has been a family business for years. So I'm much more inclined to hire someone who wants to maintain the best reputation for that business. Thus, there is a strong pride of ownership, which was evident from my extremely positive experience with Hans' Plumbing. read more

Cannot recommend this company enough! Jamie came to our home, assessed plumbing problems. Explained thoroughly want needed to be done, what had happened from an idiot handyman, I had hired previously, and solved all our problems easily and affordable fixes. I was reaching the "end of my rope" with so many renovations, Jamie was extremely informative, and pointed out potential problems that needed to be addressed. Hiring him again for more work!!! read more

We had a leak in our pantry ceiling and called Han's plumbing. They were really nice and scheduled us for the next day as it wasn't a big leak and not an emergency. Justin came out and fixed our problem. He was fantastic, very knowledgable and their rates were very reasonable. We are very happy. read more

Simply the best!! I have used their company twice in the past 4 years, and they are courteous, attentive and prompt. I was GOUGED by another plumber in the area, so will always wait for the opinion and treatment from Hans. Reasonably priced. Has even taken my phone calls when other "non-visit" issues arise. read more

My recent plumbing experience with Hans' really was "as good as it gets!" We were left in a serious lurch by another unfortunate plumbing company that I'm sad I ever called. Our tenant was left without a shower for nearly a week thanks to the other plumber who decided to turn their water off without my permission or necessity of the situation. Hans' came in and gave me an honest assessment of the situation, told me all of my options, and then asked how I wanted them to proceed. They were quick and professional and fair to me and I will be using them again for all of my plumbing issues. read more

Hans was fantastic when he helped me when I ran into trouble with plumbing during a kitchen remodel - he was on time and very fast getting the job done. Estimate and actual cost were right on the dot. Very very professional. He even walked me through disassembing a dishwasher and gave me tips on what items I should buy when installing the new one. Would definitely recommend him and would use his services again. read more

Sunday evening we noticed water dripping from our living room ceiling. I called first thing Monday morning and Han's had someone out a couple hours later. The problem was quickly diagnosed and fixed. I felt that the price was very fair. Hopefully this is the last of our plumbing emergencies but I won't hesitate to call again if we have a problem. read more

Hans was amazing! He had to troubleshoot the problem and made all the right decisions. A very professional, good natured and trustworthy guy. I would recommend him to all my family and friends. He is permanently in my phone book for any type of plumbing jobs. read more

Justin, the owner, was extremely professional and knowledgeable with helping my family make a smart decision for our plumbing and our house. The advice Justin gave was not in his best interest from a profit stand point for his business, he truly cared more about us and our home than tying to make money on us. Justin puts your best interest first, which can be tough to find in the housing labor industry! Because of this, use Han's Plumbing with confidence knowing you will receive great advice no matter what! read more

Fast, prompt and seemed very honest -- no overselling us even though it would have been easy to do so. Fixed and explained everything in detail (we asked a lot of questions). Totally reasonable time spent. I'd hire them again! read more