When I tell you not only is the ice cream and Italian ice top tier, but the customer service is also equally as great!! What I love about Happy Day Dessert Factory is not only the great selections of desserts but also the fact that they offer an ice cream truck rental service where you can rent them to serve ice cream out of there truck at your event or gathering. I rented Happy Day Ice Cream Truck for my 4th of July Family reunion this year and it was amazing! Galen, the Happy Day Ice Cream truck owner and server was AWESOME! He was so professional, friendly and pleasant! My family and friends loved his customer service! When I tell you I was the G.O.A.T. (Greatest of All Time) for doing something like that at our family reunion, my family and friends were texting me, calling me and talking Galen's Happy Day Ice Cream Truck days later. They did not know that this rental ice cream truck service was even possible and had so many questions about how they can rent the Happy Day Ice Cream Truck so they can have Galen serve me at their events and parties too! Of course, I sent my family and friends the link for Happy Day Dessert Factory and Happy Day Ice Cream Truck rental service. 10 OUTTA 10, I HIGHLY RECOMMEND!! read more

The service was good. Staff were helpful. The store itself was not clean. Everything was very sticky looking and feeling. I thought they would have vegan soft serve like other reviews said, but they just had coconut milk hard ice cream. I got it mixed with blue raspberry water ice. They were both incredibly sweet and the water ice just tasted like lollipop sugar. I did not like it at all and ended up tossing it about 1/4 way through. My husband got mango ice cream in a waffle cone and he enjoyed his. Disappointed in my experience, but I could see how others enjoyed theirs. read more

See all

My mom stopped into Happy Day one evening. We haven't been here in a while, so I was good to come back. My mom ordered a stacker with vanilla custard and mango water ice. I ordered a mix of mango and cherry water ice. Honestly, their mango water ice is so good! Especially on a warm summer night! Happy to say nothing has changed at Happy Day and we had another great experience! read more

See all

Not going to lie, I was excited to try this place. I drove past one day and the cute neon sign caught my eye. The reviews seemed pretty good. Super bummed that it didn't live up to the expectations for me. I got one scoop of oat n honey granola in a waffle cone (on Wednesdays you get a free waffle cone), my husband got two scoops also in a waffle cone. It was no wonder the cone is free. Both were so stale and chewy. His flavors were good, mine was not. Just very "meh" and boring. Dairy Queen would have been more satisfying, if I'm being brutally honest. The cone/cup prep area behind the counter looked disheveled and unclean. That should have been the first sign. The employees were also not very friendly. And the cookies looked like stale store bought. I left wishing I could get a calorie refund. I wish I could recommend this place, but it just wasn't it. (UPDATE AFTER POSTING. Both of us ended up sick after visiting Happy Day. That is saying a lot, because I have an iron stomach and I am not sensitive to dairy like most others are. Food never upsets my stomach like this did. Happy Day turned into Bad Day. Will not be back. Do not recommend at all, sadly). read more

See all

I always strive to be as positive and encouraging as possible in my reviews. Even though, I wasn't a huge fan of Happy Day, I'll be as positive as I can be. 3 stars is actually generous in itself. I saw they had Cinnamon Toast Crunch which I love so I asked for a taste which was given begrudgingly. I loved it but unfortunately they barely had any left so I couldn't have it. I knew I couldn't ask for another taste since they didn't want to give me the first. I got the Funfetti since I usually love Funfetti but it was super blah. It really was just vanilla with a handful of sprinkles. My mom and husband had the chocolate mousse which they said was just ok. We ate there and got out of there. They acted like we were a burden being there so we didn't want to stay any more than we had to. Unfortunately, the name doesn't match the level of service you receive. We love ice cream but won't be back. read more

Happy Day Dessert Factory - Funfetti tasted like vanilla with a handful of sprinkles. Pretty blah - Desserts Near Me - Pittsburgh, Pennsylvania

This shop is really cute! They get busy when the weather gets nice and there was only one person working today. They were super patient and nice. The ice cream is yummy! I thought the coconut milk soft serve would come out of the machine but it's actually a scooped ice cream. It was still really good and I love that they have DF options. They have regular soft serve and scoops of ice cream too. They have Italian ice as well and shakes and cakes and ice cream sandwiches and they have pretzels too. A pretty big menu! The space is pretty big and they have good seating. Hype to discover this cute little spot on Western. read more

See all

Very reasonable prices coming from kind folks who serve you well. This is my second time getting this combination from here and i'd say that tells you I enjoyed the ice cream! It's nice inside, clean bathrooms too even. Cute welcoming shop :) read more

Happy Day Dessert Factory - chocolate coconut milk ice cream - Desserts Near Me - Pittsburgh, Pennsylvania

See all

Based on the name "Happy Day Dessert Factory," I had expected to see lots of cakes, pies, and pastries. However, during my visit, I saw mostly ice creams (including a couple interesting flavors such as Cinnamon Toast Crunch) and some ice cream cakes, milkshakes, water ices, funnel cakes, cookies, etcetera. My first impression of this business was that it was spacious and clean and had large televisions. An employee immediately served me. The weather was cold outside, so I skipped the ice cream, and I instead opted to buy cookies. The display of cookies was small but offered several flavors. I bought four cookies for a total of over $5. The employee wished me a nice night. I ate the cookies at home. All of the cookies tasted fresh. The large-sized chocolate chip cookie contained many large chocolate chips. The three other flavors--cinnamon, oatmeal raisin, and sprinkles--were in a regular size and tasted good also. read more

Happy Day Dessert Factory - Seating area inside - Desserts Near Me - Pittsburgh, Pennsylvania

See all

For the love of ice cream and all things sweet. Supporting this locally owned business is a breeze because the product they put out is so worthy. May fave ice cream flavors are their apple pie and birthday cake. Gummy Fish Water Ice is so freaking good. They've got other offerings such as almond milk soft serve, frozen yogurt, cakes and more. read more

Happy Day Dessert Factory - Desserts Near Me - Pittsburgh, Pennsylvania

Celebrated Ice Cream Day at Happy Day Dessert Factory! I live a half mile away so we always walk to HD. It's on Western Ave. right on the Northside. I am a sucker for custard so that is all I've ever gotten! It's so good! My fiancé gets a Twister with their almond milk soft serve & cookie dough bites. I love that they have dairy free options in good/regular flavors. Some other places only have wild DF options lol. They also have homemade hard ice cream, water ice and more. There is seating inside but since we walk, we always have our dog with us & it is not dog friendly inside so we haven't had the chance to sit and eat in. It's always good service & so happy to support a local Black-owned business! read more

Happy Day Dessert Factory - Desserts Near Me - Pittsburgh, Pennsylvania

The ice cream was good. I got chocolate chip cookie dough and chocolate mousse. However I couldn't really taste the difference. The service was good. There was not many people there and as you asked for your order they begun to make it. This place is pretty cute. read more

See all

I was in the area and in the mood for some ice cold ice cream. Then again when am I not in the mood for ice cream. I got a 2 scoop bowl to go. The ice cream was good nothing super to talk about , But was good. The selection of flavors was not that great and actually limited for me. Although I have had better I would go back again if I was in the area. The service was fast and friendly and the store had plenty of parking. read more

Happy Day Dessert Factory - Desserts Near Me - Pittsburgh, Pennsylvania

See all

Coming from the National Aviary on a hot sunny day, me & my friend wanted to get some icecream. Luckily this place was just 3 minute drive! So good! read more

Very creamy home made ice cream. They had about a dozen flavors, but we were there just before closing and some flavors were out. I had black raspberry--creamy, with some seeds, very good--and triple chocolate mousse. Not sure about the review that said a scoop was $14, that's just wrong. Prices were reasonable. read more

See all

What a perfect edition to the great Northside of the city. In the time of the Rona you still want to enjoy life Happy day is the perfect place like the good old fashioned ice cream parlor The shop is spotless Love their video menu Everyone wearing a mask Everytime I've been in to pick up someone is cleaning Now for the ice cream it is so good there are hard ice creams in delish flavors my favorite being apple pie They also have frozen custard and water ice Their custard is really good and generous portion on toppings Let's not forget the fresh baked cookies My first visit they were coming right out of the oven Seriously the cookies are worth a visit on their own. Reasonable prices Super friendly service Happy Day will truly bring you happiness go enjoy Metered parking on the street read more

See all

Kind folks and ice cream is delicious! Loved to find soft serve ice cream that was open in winter!

Came in this afternoon on a beautiful Spring day! They're a new establishment on Western Ave and opened during Covid-19! Props for them as I would have likely delayed. Clean facilities, friendly service and tons of fun options to choose from! They have cakes, ice cream sandwiches, ice cream, milkshakes, sundaes, freshly baked cookies, frozen cupcakes, frozen custard, frozen yogurt and almond milk soft serve! There are 50 different ice cream flavors! Definitely a new business that needs the PGH community to rally around it in these difficult Coronavirus times. Be sure to stop in! read more

Happy Day Dessert Factory - Regular size Peach Cobbler w/ Oreo bits - Desserts Near Me - Pittsburgh, Pennsylvania

See all

The girl working acted more annoyed that we were there and interrupted her video chat. The ice cream was good, even though the flavors were limited. This experience was definitely not a happy day or dessert factory kind of place Wouldn't recommend read more

I've been dying to try this place out after reading about the young entrepreneur. The ice cream and the treats themselves are delicious and I would definitely go back for the product. I was there a little after dinner time and the place was not very clean and there was a bucket with a dirty rag and water on the counter next to the register. The girls working were kind, but seemed to be in a rush to get the orders done so they could go back to texting/playing on their phones. read more

Happy Day Dessert Factory - Espresso chip twister with hot fudge - Desserts Near Me - Pittsburgh, Pennsylvania

We really wanted to support small/local and we were so excited to stop in for our first visit. My first impression was that the shop could have been cleaner. Then, the staff was not friendly at all during our transaction. I'm not sure if it was because we were there 30 min before close on a Friday? After we paid, the man behind the counter gave my husband a waffle cone that was burnt / charred to a crisp. I thought it was covered in dark chocolate at first!! but it was just severely overcooked. I asked if it tasted how it looked and he unfortunately said yes :/ . read more

It's only ice cream and some small baked items (maybe we saw a few cookies in a container). We were looking forward baked goods and various desserts. However, the soft ice cream was very good. The interior is nice but needs some time spent on it to touch up worn areas. If in the area, or live near by, good spot to stop in to relax with one of there cones. read more

Me and my boyfriend love their water ice. I've been here plenty of time and I had just had to have bf try iThis time I got a stacker with mango water ice and vanilla custard. It's always great, I just wish they had more water ice flavors. The inside is cute, clean and has some seating. The employees are always very sweet as well. They do have dairy free ice cream and they do little deals on certain items everyday! They also sell ice cream cakes and cookies to go! Definitely worth checking out for sure! read more

Happy Day Dessert Factory - stacker - Desserts Near Me - Pittsburgh, Pennsylvania

Been coming here since Happy Day opened about a year ago. It never disappoints. Friendly service, great daily specials, and fun flavors. Unfortunately we are moving up north and will likely not be stopping by quite as frequently so I wanted to leave a positive review before we are on our way. Go try them out on a warm summer day! You'll be glad you did :) read more

Happy Day Dessert Factory - Chocolate cookies and cream with banana cream pie below. - Desserts Near Me - Pittsburgh, Pennsylvania

We visited Happy Day Dessert Factory last afternoon. As it was pretty early, no one else was in there. The staff was friendly and attentive and offered us samples of the ice cream. The variety of hard serve flavors looked pretty typical while we were there, though I have seen some more adventurous ones in the past. We got the strawberry cheesecake, apple pie, and fruity pebbles cheesecake. The strawberry cheesecake was good, pretty typical. The apple pie was very delicious with great cinnamon flavor. I wouldn't rush back, but I'd stop in again sometime to see what new flavors they have. I have to say, for an ice cream shop, it was oddly dark inside and looked closed from the outside. read more

Happy Day Dessert Factory - Strawberry Cheesecake Ice Cream - Desserts Near Me - Pittsburgh, Pennsylvania

See all

I want to support this small business. However I would not be honest in my opinion. I don't like writing reviews, but my experience needs one. First I approached the counter to find three young ladies sitting down. One asked me for my order while still sitting in the chair. We went back and forth of nom dairy products availability. Two girls stated they only had one flavored scoop. In my hesitation I thought ok the one scoop. Only one girl stood up to get me the item while the other girl cashed me out so while still sitting down. The other girl had her feet up and the third girl feet up and listening to music with headphones on. I noticed the counter was dirty and melted chocolate stains on the back counter drawers. There are three girls in the shop. At least the serving area should be clean. My goodness! They were not professional or business-like. I can say more but I am very exhausted in my experience Please do better! . read more

This was my first visit to this recently opened dessert shop and I got an opportunity to not only meet the owner Galen but interview him as well. Galen told me all his ice creams are homemade and none are vanilla based with added flavors. That's always a plus for me. Each day they offer a different special. Today was get a free cookie with a milkshake. Happy Day Dessert factory now offers indoor seating as well as takeout if you want to sit and enjoy your special treat there. Flavor sampling is permitted and Galen was glad to go over the flavors with me. In addition to regular ice cream they offer a frozen custard and soft serve made with almond milk if you are looking for vegan alternatives.Opposite the rotating menu and information boards is a giant chalkboard giving you a comprehensive list of toppings as well as information on twisters, milkshakes, and sundaes. That section too provides a list of toppings that you can get overwhelmed by all the goodies you can choose from. The giant chalkboard also has a section where you can post your thoughts about your visit or whatever else is appropriate. In addition if you wish to stay on the lighter side then you can order house made water ice that comes in a number of different flavors. The cookies which are mostly chocolate chip are baked in house and come in two sizes-small and large. The shop is very clean and well organized. Prices are very reasonable if you are buying two scoops which is what I normally go with. After trying out a few flavors I went with a scoop of butter pecan, and chocolate chocolate cookie dough ice cream. If not ordering a cone you get your dessert in a plastic cup. After paying the counter lady I sat down to enjoy my delectable treat. I like the fact that it wasn't too hard nor that it melted quickly. You can taste the homemade goodness that goes into making these ice cream and they were indeed outstanding. Happy day has a freezer where you can purchase take home treats in bulk. They do warn you about food allergy items to be aware of if you are purchasing. Hanging throughout the store are different colored T shirt for sale. They come in ladies junior sizes and men's unisex sizes. Galen explained to me with a Tee shirt purchase if I remember to wear it on a future visit I get a buy one get one free offer. Restrooms are in the back if you need to try it one to make sure of the fit. Galen told me they are preshrunk. I purchased a red tee as a souvenir of my visit. I really enjoyed my visit here and it is a great new find on the dessert scene. Located in the business district on Western Ave, metered street parking is available. read more

See all

After a week my family & I had ... this place was a much needed spot found by my husband. The cute little smiley faces and the chandeliers had me excited to go in. The ice cream and hot fudge, the ice cream is all made from within, not expensive and super friendly staff. The fam and I will be back for sure. 10 stars! read more

See all

My new favorite ice cream shop in the burgh! Not only is the location prime, but their prices are even better. There are deals everyday and it's some of the best treats I've ever had. They have every type of frozen treat you can imagine. I definitely recommend the mango water ice. Only $3 for a regular size! The staff is very friendly and the service is quick. They opened in the middle of a pandemic and the store is always poppin! I love that they are open everyday so you can always get a fix for your sweet tooth. Western ave also has a ton of street parking. Please go give this place a try and you won't regret it! read more

Happy Day Dessert Factory - Mango water ice - Desserts Near Me - Pittsburgh, Pennsylvania

Another great addition to this stretch of Western Avenue! My group of four were welcomed 10 minutes before closing time. It was spacious and clean and staff was masked. I chose a 1 scoop cup of one of their chocolate ice cream flavors....so rich and creamy. Great product, great staff! read more

Happy Day Dessert Factory - Inside - Desserts Near Me - Pittsburgh, Pennsylvania

Yummy! This is the perfect place to stop for a cold treat after playing in the nearby park. They have a rotating selection of water ices, soft serve (including dairy free soft serve) and hard ice cream. Each day there is a special discount on a particular item so check the sign before you order. The staff is super friendly, they use gender neutral greetings so I was super excited to not hear "miss", "ma'am", or any of that mess. The hard ice cream is packed with flavor and add-ins. The ice has good texture and bright, fruity taste. I'm thankful for a dessert place in my neighborhood. read more

Happy Day Dessert Factory - Mango stacker with vanilla custard - Desserts Near Me - Pittsburgh, Pennsylvania

The staff were nice and the ice cream was good, but it cost $14 for a single scoop in a cup and a single scoop in a waffle cone. We won't be back. read more

I'll preface this by saying that I'm an ice cream snob. I grew up working in an ice cream shop, making our own from scratch. I knew that this was homemade, so I was so excited that this place opened just blocks from me. From the start, the place is spotless. Next, the owner and staff are SO friendly. Finally, the ice cream lived up to my expectations. I tried the coffee and the peach cobbler. I'd get them both again. Very fresh with the flavors, not the fake flavoring garbage. Highly recommend, you'll have awesome ice cream and a smile on your face. read more

Happy Day Dessert Factory - A scoop of coffee and peach cobbler. - Desserts Near Me - Pittsburgh, Pennsylvania

I'm a soft serve person, so I really enjoy it here. I always get their twist and am always satisfied. Service is quick and friendly, and they are always super nice to my 4-year-old. Great local business to support. read more

So happy to visit Happy Day after dinner nearby. Selection was excellent, and the four of us each enjoyed our selections. I'd like to go back. read more

Happy Day Dessert Factory - Desserts Near Me - Pittsburgh, Pennsylvania

Oh a happy day for some ice cream. Finally stopped by and it store was open. Have stopped a couple of times and found they tend too close a little early. The staff was friendly and helping explain some flavors and gave some others free samples. My berry crunch was very flavorful and really like the berry flavors but the crunch was a soggy little bits of graham cracker. The ice cream did have a few of the berry seeds to make up for the soggy crunch. read more

Happy day is my favorite ice cream parlor in Pittsburgh. The flavors are made in house. The staff is outstanding and Hospitable. Try the milkshakes, funnel cakes or the water ice everything is excellent. The prices are low compared to the competitors. read more

Happy Day Dessert Factory - Desserts Near Me - Pittsburgh, Pennsylvania

Stopped in to seek refuge from the rain and was rewarded with great ice cream! I had the banana cream pie. It was creamy and flavorful with little pieces of fluffy (dry, not soggy) cake-like pie crust. Definitely coming back! read more

Happy Day Dessert Factory - Banana cream pie - Desserts Near Me - Pittsburgh, Pennsylvania

This is a nice little ice cream shop near the aviary that has a nice selection of flavors. read more

Happy Day Dessert Factory - Storefront - Desserts Near Me - Pittsburgh, Pennsylvania

See all

My kids wanted a special ice cream treat and I recently read a review of this place so wanted to go and support a small local business. Both kids got cookie sundaes. They were HUGE! A warm cookie, two generous scoops of ice cream and two toppings of their choice (and there were tons to choose from!). Both were very happy and full at the end. I got a small cup of vanilla custard for myself and it was very good. They appear to be abiding by all covid protocols as well, which is always good to see. read more

Happy Day Dessert Factory - Cookie sundae with cheesecake bites and double chocolate chocolate chip cookie dough pieces - Desserts Near Me - Pittsburgh, Pennsylvania

See all

Oh no, I'm going to be stopping in this place way too much. First visit was on a hot, humid day in the Burgh. This sweet North Side spot is a recent addition to the neighborhood that has Nicky's Thai about a block away. They have homemade hard ice cream, several flavors of dairy-free water ice each day, and both dairy and vegan custard. I got vegan almond custard (vanilla, but they also had chocolate or twist available in the almond, which is very unexpected!) stacked with cherry water ice. I also brought home a four-pack of Oreo cookie ice cream sandwiches with vanilla soft-serve in between. Their cookies are baked right there and my family said the ice cream sandwiches were the best they'd ever had. The quality and variety here, the vegan friendliness and the opportunity to support a black-owned business are all wins. This place lives up to its name by being super cheerful and making it a happy day just by stopping in. read more

Happy Day Dessert Factory - Vegan almond custard with cherry water ice. Amazing! - Desserts Near Me - Pittsburgh, Pennsylvania

See all