The dentist and staff are wonderful with my daughter--professional, friendly, and attentive. I have…read moreno complaints about the quality of care she receives. However, I do have ongoing issues with the clinic's scheduling policies. Today, I was running 10 minutes late due to work. I commute from L.A. and already have to leave early from my job to make it to these appointments. I was told they only allow a 5-minute grace period because the doctor has a long commute--which I understand, but frankly, that's part of her job. I also have a long commute. I also lose time and money when appointments are inflexible. It feels one-sided to ask for consideration of their time while showing none for the time and cost their patients invest. Especially given that this clinic is on the pricier side, I expected a little more flexibility and understanding. To make things worse, the next available appointment they could offer was three months out. So basically, if you're a few minutes late due to life happening, your child has to wait months for a reschedule. It's disappointing, because the care itself is great. But the lack of scheduling empathy makes it hard to justify long-term.

Amazing and professional staff ! I take my 10 year old and 3 year old here. The office is always…read moreclean and we never wait for longer than 10 minutes after checking in. My kids have a good experience and I have never had any issues . I have been brining my oldest for the last 9 years.

Dr. Pepper and her kind team made my 5 year old excited to go to the dentist. The pain-free…read moreexperience made for a happy child and stress-free Mom.

Sharon is extremely rude and infuriating. I know everything she was saying and it is not what was…read morehappening. I tried to ask questions and she wouldn't let me get a word in edgewise. If you can go anywhere else then don't waste your time at this place.

Dr. Sadek is so thorough and always has a kind bedside manner. He has helped in emergency scenarios…read moreto routine visits. Couldn't be happier with the dental care received here. The staff and dentists are very patient centric and wonderful.

Came In today to bring both of my kids for a check up /cleaning the young lady that helped us…read more Jessica made this such a good easy experience for my kids my daughter was a bitt nervous Jessica was very good with her did her cleaning with no problems I will definitely keep bringing them back

I love this office and the office staff! Everyone is so kind and genuinely cares for you and your…read moreteeth! I always come in for my cleanings and luckily zero cavities and great care. My fiance just started invisalign here and got an AMAZING discount for being a Northrop employee!! I can't recommend them enough! My niece also got braces at their pediatric office Happy Hippo :)

So I thought things had maybe gotten better. I had another appointment on 3/23/2026 for an oral…read moresurgery. I arrived for my 10am appointment at 9:52am. I did not wait too long in the waiting room, so I thought ok this is going well. I was taken back and numbed up for surgery. I had to take a break during the surgery because it was painful and the Doctor performing the dental work said I will give you a ten minute break. This was at 11:12am. I sat there until 11:56am, no update, no, "I'll be right with you." Nothing. I even gave the what's going on hands to an assistant and she didn't say anything. Obviously I lost some of the numbness due to the wait. This must have been the longest ten minutes of my life. I truly believe the issue is overbooking and rushing through appointments. The doctor finally returned and finished the work he was doing on me, after numbing the entire area once again. I asked the front office to please provide me a receipt of the dental work that I had completed. I did not expect it immediately after past issues with the same request. I confirmed my email with the staff at the front. It is now 2:45pm on 3/24/2026 and I still have not received the paperwork that I requested at my appointment 24 hours ago. I cannot leave a good review for this business because they do it to themselves. It is a simple email. Why should I have to wait this long? I did not want to do this, but now they have forced me to. 2 of the pieces of equipment that they were going to use were malfunctioning and not working. There was even a note for the assistants on the piece of equipment saying, "NOT FOR DR. AMIR." Apparently they knew that this equipment was not going to work for the doctor. Upon starting the procedure the suction was not working. The nurse, or assistant, I am not sure of her title, attemped to fix it and the doctor literally said, "that could have been blood everywhere." He was speaking in regards to the canister that they retain the blood in from the oral surgery. This should have immediately been a red flag, but after my last appointment, I needed the work done, and I wanted to leave a better review. While I was on my ten minute "break" (which was in fact 44 minutes) waiting for them to return to finish my appointment, the assistant with my doctor was asking Alexa to play music. Nice lady, did not catch her name, but slender and wear multiple necklaces. Has long nails, and a few red tattoos on her hand. To be honest, I thought she was cold in the beginning, but she was nice during the procedure when I began crying because I was scared. I cannot go back to this dentist anymore because after two bad reviews, I fear for my own well being. I tried to give them multiple chances to redeem themselves, but they continuously fail. I will no longer be a patient at this business. I strongly urge anyone who has appointments to do exactly what they advise all over their building. Leave an honest review. I will no longer put my family in their hands and I am going to change dental offices. I have contacted the Better Business Bureau in regards to their practices and care for patients. I am sorry it had to come to this. I will also advise all my friends and relatives, and anyone else I know of to NOT go here. At 2:45pm today I spoke to Leanna who transferred me to Stephanie at the front desk. After being on hold for going on 13 minutes now, I spoke to Stephanie who said she would print it out and email it to me. I do not understand why it takes over 30 hours to receive a receipt for dental work via email. I politely explained that I needed it yesterday, if I would not have called AGAIN, I would still be waiting.

Ghetto medical office, impatient doctor telling me I needed to gas my kid and almost did except I…read morewas umm heck no he had just eaten. Super unprofessional. Office felt dingy. They have a back room for the screamers with a door. My kid has been traumatized since our only visit there. Save your kid the troubles. Go somewhere clean and professional. On top of that they gave us a referral to a sleep dentist who dose not answer the phone or call you back.

The staff here is amazing, from the front office staff, to the back office as well as all of the…read moredentists! My son doesn't even mind his trips to the dentist! Everyone is gracious and they foster such a sense of community and wellness here. I am beyond pleased!

Dr is the best with a lot of knowledge and great information. And really takes care of you and make…read moresure you are 100% good. The staff is really well coordinated and knows who's coming in and wat they are getting done. They do the best and take care of u for now and the future. I went today had a teeth that's been hurting looked at and I know the next steps and for my teeth cleaned while I was there.

Dr Markarian is such a great dentist my whole family have been his patients for years. The staff…read morethere is amazing and I love this new location.

The whole staff was friendly, they explained all the procedures in depth and answered any questions…read moreI had. Their professionalism was outstanding and the way they practiced their care on my teeth. It feels relieving finding a dentist office that's worth your time and money.

We're so glad we found this dentist office! I never thought I'd say this because I usually hate…read moregoing to the dentist and get so much anxiety just thinking about it, but as crazy as it sounds, I actually had a really good experience. It honestly felt more like a spa for your dental needs. From the moment we walked in, everyone was kind, welcoming, and genuinely seemed happy to be there. You can tell they have a positive work environment, and it really shows in the way they treat their patients. I had the pleasure of speaking with Jess at the front desk. I had some confusion about the cost breakdown and she took the time to explain everything clearly. Dental costs and insurance can be confusing, so I really appreciated how patient she was and how easy she made the process. During my visit, I had a deep cleaning and some fillings done. My hygienist, Monica, was so gentle and reassuring. She knew I was anxious and checked in throughout my cleaning to make sure I was comfortable. Dr. Oh was wonderful. He's personable, thorough, and takes the time to answer all of your questions. Kevin, who assisted during my fillings, was also kind and helpful. I never felt rushed, and everyone made me feel comfortable throughout my appointment. My husband also had a great experience with his deep cleanings and fillings. The care itself was excellent, and he was happy with his treatment. I also appreciated the little touches that made the experience feel different from a typical dental visit. They have TVs above the chairs so you can watch a movie or show while getting work done, and they even give you a warm towel afterward that smelled like peach mango. It was such a nice touch. The only feedback I have is more about the office operations than the dental care itself. My husband's scheduling felt a bit disorganized. He received multiple calls asking to reschedule his appointments. On the day of his last visit, he was also asked to come in earlier and had his hygienist changed at the last minute. His appointment still went well, but the scheduling process could definitely be smoother. I would also recommend keeping track of your remaining balance when checking out. On separate visits, both my husband and I were initially quoted a higher remaining balance than what we actually owed. It was corrected once we brought it up, but since it happened to both of us, I think it's something the office could improve. Overall, we've had a really positive experience and this has definitely become our new dentist office. Thank you to Dr. Oh and the entire team for making something I usually dread feel much less stressful.

I had an appointment to have my wisdom tooth removed, but the experience was very disappointing. My…read moreappointment was rescheduled multiple times, which is frustrating since patients have jobs and responsibilities they must rearrange. On the day of the procedure, I was not given any clear instructions beforehand about whether or not I should eat. Because of that, I went without eating all day. When asked, I mentioned I had eaten earlier so it wouldn't become an issue, but I also explained that I truly hadn't eaten all day. Despite this, I was told the procedure could not be done. Clear communication is very important in dental care, especially for something as serious as wisdom tooth removal. Patients should not be left guessing about pre-procedure instructions. It's unfortunate that this lack of guidance and repeated rescheduling caused unnecessary stress and left me untreated.

Dr.sawyer and Aries have been amazing from the numbing procedure to the extraction to the stitches…read morefor the bone graft has been amazing I had no bleeding no swelling never had a tooth extraction like that it was amazing no infection I recommend this this dental group is a gem and I recommend coming in

Great and very professional business. Would recommend this office there very polite and shows great…read moreconcerns about there patients

Everything went good until we met the Dr. who worker on my daughter. She was so rude and had no…read moremanners. Never introduce herself to us. Just came in and started to work on my daughter. Not only rude to us but also rude to her staff.

I was referred here by my dentist for three root canals…read more Kids, listen up! When your parents tell you to brush your teeth, please do so. I am an example of what happens if you don't. Synergy did an excellent job of taking care of the work I needed. They were able to work around my crazy work schedule, getting me in and out in a timely manner. Since I am coming from Ridgecrest I had an 1 1/2 drive each way so it was nice not having to wait once I got there. I think the coolest part is that he was able to numb the precise area needing work instead of numbing half my face. I wish all dental specialists could figure out how to do that. I wish Synergy could open an office in Ridgecrest. I don't need anymore work now. But if they could come to Ridgecrest 1 or 2 times a month they would have a lot of patients to keep them busy.

Office constantly over books patients, which causes afternoon appointments to be pushed back by at…read moreleast an hour and 20 minutes. No phone call was made to us in order to either reschedule or come in later We're told by office staff that the dentist was working late as a courtesy! It was his office staff that overbooked and caused the dentist to work late! They have shown that they do not care about their patients, only the payout.