I called to ask about pricing and, while the woman who answered wasn't directly rude, the conversation left me feeling unwelcome. I had still planned on bringing my dog in, but after hearing about a friend's, friend less-than-positive experience at this business...I decided to look into other options. Im sure they are doing their best, but first impressions matters. It's unfortunate, as I was genuinely interested in giving them a chance. read more

Lulu was great! This was the first time with a different groomer! After getting great referrals from Aspen & Sandy, we went with Happy Paws! Thank you Yuki for making my baby so clean and purtty! JJ & Lulu read more

Happy Paws Grooming Nanairo - Lulu Yuki and JJ - Pet Groomers Near Me - El Cajon, California

This place is amazing! The groomers are so nice and really sweet people. Check their hours before you head over because they are closed a couple of weekdays. There's tons of parking and they do an amazing job. read more

So good with my dogs, they come home pampered and clean. The crew is kind to them and to me, and the owner is good about fitting us into her busy schedule if I need to book something last minute. And most importantly my dogs love her! read more

They always do an amazing job making my pup look cute. They are always so nice and polite, and make us feel welcomed. We love Yuki and her team. I've recommended this place to all of our friends! thank you happy paws team. read more

If I could give this place -5 stars, I absolutely would. I spoke with a younger employee named Yuki, and the experience was extremely disappointing. From the moment I approached, she was on her phone texting and completely ignored me--even after I politely announced myself like any normal customer would when needing assistance. I understand that phones are sometimes used for business, but basic acknowledgment and professionalism should still be expected. When she finally looked up, she seemed visibly irritated and inconvenienced by my presence. Her attitude was rude, dismissive, and completely unwelcoming. Because of this interaction, I felt very uncomfortable and ultimately discouraged from leaving my pet in her care. As a pet owner, trust is everything--and her behavior gave me serious concerns about the level of care and attention my dog, Sugar, would receive. This experience alone is enough for me to say I would never recommend this place. I did later speak with an older employee to express my concerns and strongly encouraged that Yuki be addressed regarding her professionalism and customer service. At the very least, she would benefit from basic customer service training. read more

They are mini longhair dachshund specialists. The owner actually owns a longhair mini dachshund. I met them at planter paradise. They do such a good job. Even though they didn't want us to watch because they get nervous. I talked to them and we looked at all the cool stuff and maps on there walls. (My mini is a rescue with severe separation anxiety and seizures). After we explained this they were good with it. I really think that the bad reviews they got on yelp have more to do with cultural differences than their actual service. They are great at what they do!!! Americans have no manners or respect. Just because you are paying someone doesn't mean that you get to be rude. If you have aggressive or reactive dogs this may not be the place for you. They did have other clients,( dogs) roaming around and socializing with each other. They were all sweet dogs though and they were all getting attention and love. Unlike a Petco or other big chain groomers. read more

Happy Paws Grooming Nanairo - Shampoo, medicated shampoo and conditioner, brush out. Pads shaved, little trims, nail trim, butt hair trim, and blow dry! - Pet Groomers Near Me - El Cajon, California

Yuki at Happy Paws did an AMAZING JOB on my baby girl Millie! She was matted pretty bad and she cleaned her up really good! I will definitely be taking my baby back there.And I highly recommend! Thank you so much read more

Happy Paws Grooming Nanairo - Millie - Pet Groomers Near Me - El Cajon, California

When booking an appointment for my two poms 15lbs of past appointment cost of 80 dollars for just a bath was told it would be an 50 dollar increase because of how many people would have to service them. Bather, brusher and groomer. They lost a good client! Bye the way I am a retired groomer that keeps the dogs brushed and not matted. read more

Happy Paws Grooming Nanairo - poms - Pet Groomers Near Me - El Cajon, California

Our dog loved this place! It was a little pricey but would go back in a pinch. The grooming was great and our lab came out fluffy and happy.

We have had our dogs groomed here for several years and I can confidently say that Yuki and the other staff members are excellent at what they do. We have a husky who needs lots of deshedding help in the summer months and they do an amazing job with him. Our other dog is very fussy about having his feet touched but remarkably he is fine with them trimming his toenails. Both dogs feel loved and safe at Happy Paws. read more

My dogs first time here and we will be going back. My dog has ptsd from previous groomers being to rough with him but they were so patient with him and I could tell he was happy when I picked him up. A lot of groomers just want the dogs that are easy to get more done so I'm so glad I found someone willing to take their time with my baby. read more

Happy Paws Grooming Nanairo - Pet Groomers Near Me - El Cajon, California

They take great care of Eleanor. And they do their best to take her in whenever they can, sometimes last minute. Great place

Once I saw Yuki hugging my pup between nail clippings, I knew this was our new grooming spot. Both owners were so sweet to the animals. Very knowledgeable on breed cut/styles and knew exactly what my dog needed and didn't need. Pricing is great & it's very clean inside. Over all great experience, open Sundays with quick service! (Our last groomer would keep our dog there all day, so I was surprised to hear it was a 2 hour turn around time (ended up only taking an hour and 45 min) loved that, that means they don't over book and that says a lot ) thank you Happy Paws read more

Happy Paws Grooming Nanairo - Super soft Cutie - Pet Groomers Near Me - El Cajon, California

Yuki and her husband were so kind to take my last minute appointment for my two dogs on the day before Thanksgiving. I called all over East County and they were the only ones to take my dogs for full haircuts and they even said they'd stay late to do it. But what prompted me to write this review was what an excellent job Yuki did on their haircuts. Usually I have to have some things fixed when I go to a new groomer but she did everything perfectly the first time! My wife and I were amazed with how great they look; so impressive! Thank you Yuki! read more

We having been going to Yuki, since she was at Petco years ago. It's great that she has her own business now and can work on her own terms. She's great with my problem my pet that doesn't like water & hates nail trimming & our new aussie doodle puppy that still getting used to the grooming. We love Yuki & her staff!!! read more

My rescure gets anxious very easily. Yuki was awesome and his was and cut was perfect! HIGHLY RECOMMEND :)

I've been taking my dogs to Happy Paws for 2+ years. They do a wonderful job on my two fur babies, and they are the nicest crew. Prices are reasonable, and service is always great. They even played with my dogs and sent me pictures today. I loved it! read more

Happy Paws Grooming Nanairo - My 2 little for babies, Colt & Suka - Pet Groomers Near Me - El Cajon, California

We love Happy Paws! We brought our first dog to Yuki 15 years ago and she was not dog friendly. Yuki was always careful with her and so very kind. She loved Yuki! After she passed away we brought our rescue chi mix to them, the one so shy and nervous, and Squishy fell in love with Yuki and Jordy they were always to good with her! We now have a second rescue who is much much fluffier and they always do an amazing job trimming her paws, tail and pants. She also does an amazing job on Mabel's summer cut. Mabel is very easy going and smiles the whole time she is there. It's so sweet to see Yuki kissing the pups she is working on. Fast turnaround and loving service, we are life long customers as long as we have pets. Thank you Happy Paws we love you guys! read more

Happy Paws Grooming Nanairo - Summer cut - Pet Groomers Near Me - El Cajon, California

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This place is beyond amazing. Every person I interacted with was extremely nice. My dogs have their quirks so I was a bit nervous taking them to a groomer. But after talking to them I felt at ease. Jax and Oscar look and smell phenomenal. As soon as my new rescue, Ursula, comes home I'll be bringing her here to get pampered. Thank you for all that you do. read more

Happy Paws Grooming Nanairo - The nicest smelling dogs on the planet, Jax and Oscar. - Pet Groomers Near Me - El Cajon, California

Amazing service! We got 2 brand new schnauzer puppies and they have a TON of energy. They loved it there so much, there didn't want to leave! read more

Yuki at Happy Paws is the best groomer I have ever taken my 14 year old dog to. She's always happy to see him and my dog is happy to see her. She does a fantastic job and is gentle with him. She knows how to take care of him and is patient with him. I will always recommend Yuki! A big thank you to her team as well. read more

Happy Paws Grooming Nanairo - Perfectly groomed goodest boy - Pet Groomers Near Me - El Cajon, California

Great price, great service, great experience for both me and my cat. They were able to see him same day I called for a nail trim. We were in and out in 5 minutes and he didn't even have to leave the carrier. Thanks! read more

My baby came back super happy! Hands down for best groomers in town!! Recommended read more

Happy Paws Grooming Nanairo - My baby came back super happy! Hands down for best groomers in town!! Recommended - Pet Groomers Near Me - El Cajon, California

Hello. I brought my 10 Month old 10lbs multi-poo for a bath and haircut on Sunday, September 18. I have reached out to you Monday and Tuesday (I understand you are closed those days) I wanted to leave a message however, your voicemail box is full. NO ONE connected me. To the main point: my pup has thrown up twice and has not eaten much. Could he have accidentally gotten into something or possible consumed hair at your facility. Second point: The hair cut on Bruno is completely uneven. and his beautiful long eyelashes were cut too. Please contact me so we can talk about these issues and come up with a plan. read more

Excellent service and my girls look amazing. Moved to the area and took a chance with them and they took a chance with us. Thank you Happy Paw glad to find a local amazing groomer. read more

Happy Paws Grooming Nanairo - Yumi says Hi! - Pet Groomers Near Me - El Cajon, California

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We went in hoping to receive good service but unfortunately, we weren't welcomed at all...and because we didnt have an appointment nobody wanted to assist us nor give us some information.. read more

Yuki and her team here at Happy Paws Grooming are so great! I've been coming here for several months now. I'm a very satisfied customer. The place is very clean. The prices are great! They can get your pet in pretty quickly, if needed sometimes same day. I am a Happy Paws customer for life!! read more

Yuki is amazing. Muffin loves her and always look so awesome and feels so soft after her haircut!!!!

Happy paws grooming is mine and my dogs only choice for monthly grooming. I have a shiba inu and she is my little old lady at 13 years old, but everytime she leaves here she's like a brand new puppy, so fresh and so clean. Yuki, jordi and the whole crew at happy paws are always so welcoming, from the moment you open the door you are greeted with a Smile and kindness. Happy paws is the greatest and if you want an experience for your dog to be comfortable and loving while giving you the best quality groom, then happy paws is the spot for you. read more

Happy Paws Grooming Nanairo - Groomed pet - Pet Groomers Near Me - El Cajon, California

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Recently moved to the area and have been searching for a new groomer. Now I have finally found it! The moment I walked in i had a feeling this was the place. It was clean, the staff was very friendly and helpful. They were able to squeeze her in the day I called and she was done in 2 hours amazing! The cut was perfect as we wanted a summer cut that could help keep her cool in this heat. Now my baby girl feels so much better with her new cut she has been prancing around the house. Thank you for a wonderful job and we will be back soon! read more

Happy Paws Grooming Nanairo - Pet Groomers Near Me - El Cajon, California

Ive been taking my shih tzu Swayze here for almost 2 years now. Yuki and Jordy are kind, loving and take care of your pets as if they were their own. If you go, tell them Manny and Swayze sent you!! Absolutely love them and my dog loves them too! read more

Happy Paws Grooming Nanairo - Pet Groomers Near Me - El Cajon, California

The staff was rude to me and nobody wanted to assist.. Lucky me, another company with great service was kind.. as a customer/ client, you want to walk in feeling welcomed..Unfortunately, I didn't receive that vibe at Happy paws.//update: I don't understand why I can't post a critical review about service... read more

My pup Sugar LOVES Happy Paws. As soon as I pull into their parking lot she starts talking & her tail wags with full of excitement! My girl goes in happy & I am grateful that I found a groomer I can trust & know for a fact she is going to be well taken care of every time. We are very happy costumers! read more

Happy Paws Grooming Nanairo - Pet Groomers Near Me - El Cajon, California

I am so so happy with my experience! I have a new baby with extreme skin allergies (food related). The owner asked about shampoo preferences when I dropped her off, which I really appreciate. I was super nervous the environment would make my baby anxious, but I picked up an extremely smiley and happy girl. While there I noticed every dog they were grooming was very happy and relaxed. They really do take the utmost care of the doggies. I now have a very clean and happy Bully! Highly recommend, and I will definitely be back! read more

Happy Paws Grooming Nanairo - A very happy and clean pit bull - Pet Groomers Near Me - El Cajon, California

Awesome,conscientious, talented, fast, friendly, top notch grooming services! My pup looks very handsome!! And, his coat is super soft and smells wonderful!! Thank you Happy Paws!! Puppy Approved!! "Casanova" came home relaxed & happy!! read more

Happy Paws Grooming Nanairo - Pet Groomers Near Me - El Cajon, California

I gave this business two opportunities to get it right... The first time they quoted me 60 something dollars for a full groom for my 12 pound Havanese when I went to go pick up it was $80 because they said he had "fleas I took him to the veterinary the next day, and the veterinary told me he, in fact, did not have not one flea. I waited some months to give them another try, and I just picked my dog up to a bill of $90 in which they again added fees falsely and unnecessarily to a bill of $90 for a groom saying that his paws were matted... He just had a visit at the veterinary few days ago and he was indeed not mad in any kind of way. This is poor business practice and this bait and switch is unacceptable. I gave them more than one chance to get it right and be honest about their pricing and I am extremely disappointed and angered that they did this twice I will not be coming back, and I will make sure I tell everybody who asked me about grooming not to come here. read more

This was my first time using this groomer! I will definitely be using them consistently when I move back to California. Reasonably priced for a full groom. The shop was clean, I was greeted with a smile, and they even sent me text updates saying how my dog was doing!! So cute. When I dropped my dog off she wasn't even shaking and didn't seem worried when I left. Upon return one of the shop workers was loving on my dog like she was their own. They also asked me to look at my dog and see if there was anything else they could do in regards to grooming. Very attentive and I didn't feel annoying. Thanks Happy Paws! read more

Happy Paws Grooming Nanairo - Before and after - Pet Groomers Near Me - El Cajon, California

Just moved to El cajon and was in need of a new groomer for my fur baby. Customer service here is great and they get things done in a timely manner. Highly recommend!! read more

Nice people but grooming did not meet expectations. Poor skills. They promoted their Japanese technique of grooming with scissors but clearly they used clippers on my dog. We asked for a teddy bear face but his face looks nothing like one. Hair in ears were not pluck and anal gland was not expressed when they said they would. read more

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