I have never actually used PetSafe but the reason of my rating comes from almost being scammed by…read moresomeone who might possibly work for this company. His name is Francisco Morales and he claims to be selling a puppy because he needs the money for his sick daughter. (Disgusting) he sent a picture of a receipt from PetSafe that looked extremely legit and could have fooled me. I found him on Facebook and his name might be Francisco Morales although I don't know if he came up with a fake name. His real name might be Jean Luis. The shipping address used in the receipt is from a restaurant in NM which I called but apparently he doesn't work there. If he is an employee at United PetSafe he should be fired for taking advantage of the company to lure people into paying him $400!!!!

Pro is that my pets were healthy when they arrived and I have no reason to believe they were…read moremishandled, there was water in their trays and a few treats in their crates. Cons: the entire system. I booked the flights as I was moving to California and my boyfriend was to drop them off at Newark. I asked if I could pay when I reserved and they said no only at drop off. My boyfriend arrived 2.5 hours early as requested and the credit card system was down, they refused to accept another form of payment and would not put the cats on a flight without a payment. My boyfriend waited for hours at the airport as we already got the health certs and all. They were booked for a flight 4.5 hours later than the original with an additional 4 hour layover. This severely extended the cats travel time entirely unnecessarily.

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I called several pet taxi services to move my puppy from Astoria to forest hills on his own, while…read morewe were away out of the country between Christmas and New Year. I made the arrangements with Alice over the phone on various phone calls. She assured me that she would take care of my pup on his first solo trip. She was there on the date and time agreed and sent me two beautiful pictures of my boy leaving the pet boarding and secured in the backseat of the car. He was safely moved with his bed and belongings and arrived happy and well. We are happy with the service and recommend this business. My only reason for 4 stars rather than 5 is that Alice advised that she would need someone to get my dog from the car rather than her taking the pup inside, which caused a bit of confusion on the delivery end, as in their experience pet taxis drivers would bring the dogs in.

Jenny took care of my dog, Zazu, while my partner and I were away for a few days. I've never used a…read moredog sitting service before, so I was nervous but I did enough research to know that my dog would be in great hands. Jenny responded promptly to my inquiry and the booking process was seamless. She was easy to get in touch with throughout and sent a photo of my sweet boy enjoying his walk with another dog. When I came to pick him up, my baby was already walked and fed for the evening AND rocking the cutest tie! My dog came home happy yet exhausted - which always means he had fun. I'm so happy we chose Home Away from Home pet services. I'll definitely be using Jenny again when we go out of town. Thanks Jenny!

I can't say enough amazing things about Jenny and her services. Jenny is incredibly professional…read moreand extremely reliable. Home away from home has now helped my family with our dog Nyla on two separate occasions walk our family dog on very short notice. She is always responsive and available to lend a helping hand when we are in need and away, she takes incredibly good care of our dog and even sends photo updates on each walk! You can see from our dogs face in these pictures how much she loves Jenny. Her prices are very reasonable and overall she is an absolute pleasure to communicate with. Look no further and hire Jenny, you won't regret it. Thank you so much Jenny!

I am fully aware that, as a client, I can be a huge pain in the ass! I'm tricky to get a hold of,…read morescheduling is a nightmare, and getting paperwork signed in a timely manner is near impossible. These are just a few of the challenges I face as the owner of, Rainbow Pet Concierge, an exclusive pet care business that specializes in providing extraordinary service to high profile clients. Typically, I personally provide my clients with the majority of their pet care needs however, there are some tasks that require only the most seasoned professionals. Usually I spend several weeks, sometimes months, researching and interviewing the top pet care service providers until I'm convinced, I found the very best. Anthony convinced me in a day! Not only is he the most knowledgeable transport pro it's a bonus that his prices are by far the most reasonable. Of all the phenomenal professionals I've worked with over the years I've never worked with a business that responds as quickly as Anthony and his team. I mean at all hours 7am or 2am he answers texts, emails, and phone calls within 15-20 mins every time! I'm a seriously tough person to impress however, Anthony's customer service, professionalism, and last minuet booking absolutely blew his competition out of the running. If you don't hire Pet Transport Pro you're doing yourself and your pet a huge disservice! Such a pleasure working with you and look forward to using your services in the future!

Very greatfull to Anthony and his female travel companion ( sorry was only introduced upon delivery…read morewhen I was awake for 28 hrs). For anyone who needs long distance transport without the fear, worry and hysteria, please do yourself and your pet a favor and contact Anthony and his team. We just used him for a 2556 mile move from ny Las Vegas, Nevada. Our dog is more important to my wife than me. LOL, so if anything went wrong, I'm the one who would suffer more. (LOL Anthony took charge of the project, explained it fully and kept us informed throughout the very long day. Our Bisho is 16 lbs and 14 years old, so we were very apprehensive and knew we couldn't do it ourselves. If you absolutely want the best experience ever for your pet, contact him and you will Not be let down. Well done, well worth the money for the perfect results. Thanks so much. Bruce, Patty and Cooper

We had an amazing ride with David! The service was super reliable, communication was great and this…read morereally reduced the stress of getting two cats to a clinic outside of our neighborhood. Thank you :)

Fast, friendly and clean. I use them to get my dog to and from Dr Appointments. Very caring and…read moreprofessional.

RUDE. Found them on Groupon & sent Pitty Paws a kind email wishing them a happy holidays, letting…read morethem know I found them on Groupon & sent the days I would like to bring my pet. Customer service was poor, no "thank you" or "I'm sorry" Just responded " we are no longer associated w/ Groupon." Didn't even try to let me know their rates, or just a simple "Hey we don't have any availabilities at the moment." It's crazy because as soon as you google them, all of their Groupon rates and deals come up. Please do better. Kindness goes a long way.

Look else where!! I was going on vacation and arraigned with this business to have my dog sat for…read more10 days. The day was set sent my dogs records and the time for a drop off. The evening of the drop off I was suddenly "ghosted", by them. I called no answer and never received a text explaining anything about what happened. I had to scramble around and leave a day later trying to find care for my dog, it took 3 separate people. We have been back now for a week I think a serious business owner would at least call and apologize. No not this one, in retrospect they probably did us a favor, if a business owner does not have enough concern for their own businesses reputation. How much care would they really give your pet?

A very professional business! Our previous transport folks retired and I had to scramble to find…read moreanother. Thank goodness for Pet Cab! They brought a crate for Fletcher, my very nervous dog, at my request. They came exactly when they said they would, and were familiar with our boarding facility. He was in fine fettle upon return. Highly recommend!

Pet Cab is excellent!!!!. Me & my dog are 1st time client & could only give 48-72 hrs. notice for…read moreour ride back & forth from Boston & 1hr. wait, to a Funeral, with reststop 10 min. Everything about the driver, EB (& his dog Penny), was great!!!. Everything was on schedule & I recommend PetCab to any/everyone in the NYC area. We will book w/Pet Cab again!!!!!!! ThankU PetCab!!! If I/we could give 6stars instead of 5, we would.

Great service here! I called you a couple months ago because one of my pet parents (I am a breeder)…read morecalled me just panicking because she was on vacation and her neighbor friends that were watching her puppy Frankie, a ten month old miniature dachshund and unfortunately they were unable to sleep because he was whining and up all night crying and they could not sleep and that now she needed to find a place for him to stay immediately. Although they were, at the time reserved and very busy, they took the time to speak with me on the phone and go over everything with what they did with the pups and how they took care of them each individually and very conscientiously and with great care and I was very impressed with their service and the level of care they provided for the pet parents' fur babies. They reassured me that they would do everything possible to make sure he was extremely well taken care of and that his separation anxiety was also addressed while his mom was away on business so that way when she came home he would be a better puppy and most likely to react as strongly when she went away the next time. I like that they have specific program just for separation anxiety to calm the pets as well, you can tell they take a lot of pride in their work and really care about the animals and that the customers are happy with the great level of care they provide for their babies. I would recommend this place because I would even choose this place myself for my pets, if I were ever visiting there in Jersey City that is, and that really says a lot.

Terrible. First off these 5 star reviews must be FAKE the pet sitter that was supposed to be…read moresitting was changed last minute, without giving us notice. Also 4 out of the 6 schedule visits the sitters showed up more than two hours late. On top of that the tracking app and check-in and check-out scans were very conveniently "not working " luckily we have a home security system that records the times they were there. In one occasion we also noticed they didn't bother to clean the litter box so we had to contact their boss and make them go back to clean it. How ridiculous I am doing that so called bosses job. Not to mention the sitter looked in boxes that looked like jewelry boxes luckily we had hid those away beforehand. So if you are ok with all this go for it. Otherwise you are better off getting someone off the street to pet sit for you. No it is not a mistake. I literately spoke to Pedro over the phone and he made up excuses and he still charged me. I'm adding the payment I made. I can't believe they have no shame. Specially after being so negligent, wow, everyone stay away this is the type of people you let in your home.

My 70lb Husky pup was hit by a car and my pup is unable to hop into the car to take him to the vet…read morefor a follow-up visit. (luckily no major injuries just soreness at the time) I'm so grateful I found Calvin at Peticular Transport. He's very attentive, he asked a lot's of caring questions and I felt like very comfortable and safe which my husky in his car and care. My dog although in pain at the time never, cried in any aggravated pain. Calvin is very punctual and has a calm demeanor. He has a detailed and comfortable set up for a variety of dogs/pet in this awesome van. I highly recommend anyone who able to have Calvin care and transport your pet. Like Allstate, you're in great hands! :)

My sister had an elderly ailing dog that really needed a vet's attention but we couldn't lift him…read moreand had no idea how to get him there. One of the local veterinarians suggested Calvin's company and we were so lucky they did! Calvin showed up in a meticulous SUV with all the appropriate means of conveyance for animals. He was able to carry the dog up our stairs in a special bed to the outside and drove him directly to the animal hospital. He showed incredible kindness, interest in keeping our pet as comfortable and safe as possible and exhibited a true affection for animals. He was unbelievably accommodating and I would highly recommend him! Stephanie T. , Greenwich, Ct.

We enlisted Elite Pet Ride's services for the first time today, transporting our two huge dogs from…read moreQueens to Brooklyn, and the experience was so seamless and great. They were very communicative and responsive from the minute we submitted the request, which was already a good sign, and the driver (Julio) arrived 10 minutes early. It was such a relief considering our last experience with a different pet cab service (who showed up 45 minutes late). This company is really professional and on point, and the ride was very comfortable for us and our dogs. The car was spotless and spacious, and Julio was so kind and friendly. It's clear that he really loves dogs and animals in general. He was so sweet to our pups. I'm grateful to have found this service and plan to use them exclusively for pet rides going forward!

Very considerate and helpful service. They are extremely professional and took excellent care of my…read moreinjured dog's transportation needs.