I should have payed attention to the reviews before attempting to use this taxi service! On, 9/5 I made a reservation with Janice to have someone pick me up on 9/11 at 6:45pm. In fact, I even called on 9/10 to confirm this... called again the morning of 9/11 to confirm yet again... and then called 30 minutes prior to my pick-up time to ensure that someone would be picking me up on time. EACH of those 4 times that I called I was reassured that someone would be picking me up at 6:45pm if not a few minutes earlier. I thought great! THEN came 6:45pm... then 6:50pm.. and then 6:55pm and no taxi arrived!! I waited an additional 20 minutes and still nothing!!!! So, I called Happy Taxi who told me that they could not locate a driver and told me to wait an additional 45 minutes! What?! I had an appointment that I had to at, so waiting was NOT an option! I just don't get it? The reservation was made in advance, and numerous calls were made to ensure efficiency, yet inefficiency is what I got with NO apologies made from the taxi operator! Ridiculous! I immediately downloaded the app Lyft... and I kid you not - after requesting a driver through Lyft, paying through Paypal, and putting in my destination info -- JUST 5 minutes later a driver showed up! Wow!!! Why didn't I just go through Lyft to begin with?!?!? Yelpers, save yourself the headache of depending on an unreliable taxi company like Happy Taxi or Savetag Taxi, and just use the app Lyft! They are way more dependable! Now, I know I sound like a Lyft app advertiser, but I am not. I am simply a business woman who utilizes cab services when out of town, and who appreciates efficient and reliable service. Happy Taxi was a big disappointment, and people should be mindful of the fact that Happy Taxi does NOT take credit/debit card as payment. They ONLY deal with cash payments. Do not be fooled. The dispatch operator or drivers may tell you they take credit/debit card, but upon arrival to your destination they will demand cash payment only, and tell you that their credit card machine is broken. - Trust me, I have used their service before so I know first hand. But after this nightmare, I will Not be using them ever again. read more

I like this company. I have spoken with Driver Jim- very kind gentleman, very positive conversation too. also have been fortunate to meet the owner, Patrick as well. Total Pro. This guy is very casual, yet very involved with his company's progress and growth. Down to earth kind of company you can expect to see more. JUST LOOK for the Yellow Taxi with the Happy Face-Call or Flag 'em down- hop in and Ride with a Smile. read more

Happy Taxi - Happy Taxi Cab - Taxis Near Me - Corona, California

My friend and I used Happy Taxi this week to pick us up from the train station and drop us off at the hotel we were staying at in Corona. I called ahead and spoke with a very loud, rude woman over the telephone. My ears were ringing by the end of the call. When the driver arrived at the train station for out, she got out of the cab to open the trunk wearing super hooker type shoes, a mini skirt and a face full of makeup. Oooookayyyyyy. We get in and she starts talking to us and I realize...OMG, this is a man dressed as a woman. Thats cool, no big deal. We get to our hotel in no time. The driver pulls up into the hotel driveway, puts the car in park, opens the trunk for us to get our bags, then proceeds to slam the trunk and announce to us that (s)he has to pee and runs into the hotel ahead of us. My friend and I had to pick our mouths off the floor before we could make our way into the hotel lobby. We were doing our check-in process when the cab driver exits the WOMAN's restroom. We both notice that this person is very very thin and looks like a meth user. (s)he waves to us and leaves. The hotel's check-in lady was just as shocked as us. Totally unprofessional. I mean, everyone is entitled to live as they see fit, but, at least if you work in the customer service area, pull yourself together a little bit. read more

The other day I used this service with exceptional results,I was in need of a cab and Happy Taxi came through for me .I was picked up both times I've used this service on time,and was treated with courtesy and respect.I can understand the struggle of the cab business these days,and I look forward to being able to see the Taxi business thrive in the future. read more

Let me ask you a question, Happy Taxi. I hope you're listening, but somehow I doubt it. why even bother putting the slogan on the side of all of your cabs that says, "credit cards accepted or your ride is free!" if you are not going to live up to either of those things? the cab driver picked us up and says, "oh no, I don't take credit cards." so I proceed to say, "okay so our ride is free, RIGHT?" yeah- no response. he took us to the AMPM (how generous) so we could get cash out and I had to ask him specifically if he was going to stop the meter-- as far as I'm concerned it was the LEAST he could do. he obliged, but I wonder if I hadn't said anything of he would have (again, somehow, I doubt it!) the cab was filthy, there were beer cans in every cup holder, the seats we're torn, it was disgusting. worst cab experience I have ever had....call someone else! anyone but these idiots! read more

If your taxi driver is Jason get out! He will ditch you for his friends and kick you out of his cab. Extremely unprofessional then laughs at you as he drives away with his friends in the car. Get another cab it will be worth it! Followed up with the HQ of Happy Taxi and they told me that they are independent contractors that work for the company and that they can't do anything to him. Seems like a horrible business model. Drivers represent your company and you allow them to treat customers like that without any type of discipline or reprimand? If you have choice in cab companies in Riverside don't use this one. If you must don't use Jason. read more

Omg I will never, ever call happy taxi again. I called them 7 times to pick me up at the hospital, to bring me home. I called cancelled and told them I will never call them again they SUCK!! read more

I'm happy with Happy Taxi! Not sure what the other yelpers are talking about, I used the Happy Taxi service twice in the last two days and have been completely satisfied each time. The dispatch person was friendly, courteous, and efficient - each time the driver showed up as promised and when they said they would. Each driver was friendly, nice and drove well too - and each of the cars I rode in were in good shape and clean! This seems like a solid taxi service in the Corona area - I would totally use them again each time I need a taxi. read more

Worse taxi company ever I booked several taxi there: ALWAYS late. You can sometimes call them, and after half an hour, they tell you that they finally forgot or didn't ask to a taxi driver to pick you up. If I wrote a review today, it's because I almost missed my train because of them. I first signed up in their website (happytaxi.biz, that doesn't work by the way), and then, confirmed 3 times by phone my reservation. I booked my cab one day before, and confirmed even the day of the pick up, one hour before, to be SURE! I had to stop someone in the street to pick me to my destination even though I booked a cab: INCREDIBLE! I called 2 times the company in the morning, they told me the cab was "near my house, in 5 mns he will call you". The taxi driver finally called me 45 mns after the time he was supposed to be here, when I was just arriving to my destination thanks to a guy I didn't know. This company is the contrary of what you can call "professional". Please, avoid it. read more

Happy Taxi? Nope! Rude Taxi? Yep! Just got off the phone trying to get a quote for a one way from my city to SNA. First, the jack on the phone told me that all taxis are the same price b/c they are regulated. I again asked if he could give me a quote. I informed him that I was trying to figure out if I should park at SNA for a few days or take a taxi. His response? "It's always cheaper to drive yourself". Um, No! If I was staying for one day, then yes. But not if my trip was over a week. Ugh. Then I asked one more time "May I please get a quote". He replied in a snarky tone "Y-e-e-e-s-s-s-s". Then told me $70 and hung up. Seriously, pitiful customer service. read more

Boy, did I really mess this one up. I very rarely take taxis, and we had the best taxi service ever this morning. The problem? I forgot to tip him! I felt like such a jerk. Anyway, back to why the service was so good to begin with. My BF and I got a lil' sloshed on Sat night, got a room and left the car at the bar. The next morning when it was time to go, we called for cab service. They were there within 10mins. He took us the short drive from our hotel to the bar. When I handed him my debit card he let me know that there was a $15 minimum. What were we to do? The charge was only $4.95. So our driver tells us that he knows where an ATM was, he would take us there and only charge us $5. So cool, right?! Not only that, but he was friendly and talkative. So can you see why I feel so bad? Hopefully he will read this review one day and know how truly sorry I am! read more

I'm not sure about the actual taxi service, but thought I would warn people NOT TO PROMOTE THIS TYPE OF BEHAVIOR: My family and I (kids in the car) were coming home from dinner around 6:30 pm and saw one of these cabs entering the toll road on ramp. As we got closer, the driver threw the car in reverse and reversed out off the on ramp! And he was quite a ways down it. He proceeded to switch multiple lanes and make a quick right at the next signal. Unfortunately, we were making the same right turn. The next light was red. Shockingly, the driver paused for a moment and then decided to RUN THE RED LIGHT! I called the cab company's phone number and they did not answer the phone like I would expect a company to do so and the owner was not available. I'm hoping posting this will make a difference and this driver is fired so the rest of us will have one less reckless driver to worry about. read more

I should have read these reviews before requesting a quote from this company. I would have known better than to actual request a quote, believing that I would get a timely response. My company is having a holiday party and was requesting quotes for taxis for our employees. I sent the email Monday, called Tuesday to follow up on the quote, and on Wednesday, cancelled the quote because no one responded. The dispatcher that answered on Tuesday said she'd get to it right away and I'd see a response the same day. She even read my email back to me and confirmed exactly what I needed. When I sent my email to cancel, I got an immediate response saying they were having email issues. How convenient! In my email, I mentioned black car service, apparently this also made them not respond to my email even though I also asked for seven cabs. I wanted to give this company the business but this was an epic fail. Next time I'll read the reviews before giving away my business. read more

Im a truck driver staying in the holiday inn in colton ca and i needed a taxi. The front desk recommended happy taxi. Mark picked me and my two very hyper dogs up and ran us all over town doing my errands. He was super nice and friendly. I tipped him well and went on my way. Today i was walking to a store a few blocks down when out of nowhere mark pulls up and offers a ride. So nice and since it was only a few blocks he would not take my money. This is by far the best experience i have ever had in cab. Mark is a rock star and a great human. If your in the area and need a ride he is the one to call. Super cool and chill guy. Thanks Mark Mack, Michelle, Milo and Mace. read more

- gave them an hour heads up .. took them two hours to show up - advised me they were 5 - 7 minutes away .. they were 35 minutes - poor customer service read more

I use the same cab driver every time. His name is Sean. If you call the main number and just ask for him if you're in OC area, they'll dispatch him over or give you his cell phone number so you can coordinate directly with him. Nice guy, very accommodating, clean car. read more

This is probably the worst taxi company in California. The taxis are literally falling apart. Bald tires, worn out tie rods, brake pads metal on metal. The owner Patrick is an obese man with a mean temper. He refuses to put any money into fixing the taxis, he even had 15 plus taxis towed due to past due registration. They recently had their octap permit revocked. The vehicles are not insured, most drivers are meth addicts. RIDE AT YOUR OWN RISK!! read more

Complete scam. Comes half an hour late, and charges you extra. I paid my "quoted price" after being told there is a taxi-meter in there, and the driver follows me to pay him extra money. read more

Scheduled a 6:30 AM pickup from Corona to Ontario airport to catch a morning flight. At 6:40 AM I called to see where my cab was and they told me 15 min away. I made the comment, even though I new I would have to have my daughter miss her first class to give me a ride, "you are going to discount my fare, correct?" He replied "No" and hung up. Happy Taxi is not an option if you are looking for reliability. It's Uber next time. read more

The driver that picked us up was yelling, screaming and hitting his head. He had to stop and get gas once he stopped myself and my friend payed him and got out of the car, to scary to stay in the car. I called to get another taxi and they were going to make us wait 25 minutes at a gas station and when I spoke with the manager she was rude and disrespectful, I will use another taxi company. read more

If I could rate zero stars I would. They are absolutely terrible. I had a plane to catch at 7:30am in the morning. I called the day before and explained the situation and that I would need a taxi at 5:30am. They said no problem. The next day I again called at 4:30am to confirm the taxi with no problem. 6am rolls around and still no taxi. I call the dispatcher and she states that they sent the driver home and another drive is just 20 minutes away. 25 minutes roll around and still no taxi. I call them back and they hadn't even sent a taxi yet!!!!!! She was so nonchalant about it like it didn't even matter. I was irritated that she didn't even care. I decide to drive myself and self park. If it wasn't for my plane being delayed, I would have missed plane. DO NOT COUNT ON THEM TO GET YOU TO WHERE YOU NEED TO BE IF TIMING IS A FACTOR. They don't care AT ALL about customer service. read more

At 3am I ordered a taxi to be at my house at 6:30am but when they did not show. I called and they told me the taxi was not dispatched. I asked how long I was told 15 Minutes they would be there. Well 15 minutes later no show and I called and the dispatcher told me a taxi still was not dispatched to me. I asked when and he indicted 15 mins. Still no show. Called again and still my order was not dispatched. So I cancel the cab. This has happen two weeks in a row each time I had to call Riverside taxi to pick me up. I really liked them Happy Taxi in the beginning. But the quality has gone down. read more

Called this place to get a taxi at 12:20 AM... They said one was on the way. At 1:20 AM I called back and they said someone would be there in 15-20 minutes. I called back at 1:40 AM and they said they didn't know when anyone would be there. Called back at 2:15 AM and they said the call was accepted but they didn't have any idea when someone would be there. Ended up getting a ride from someone because a taxi never came. Avoid this place. read more

This taxi service is terrible. Took it home last night, charged us $35. We took Uber to get to our destination and it was only $7. On top of this, I left my phone in the cab, he charged us another $30 to bring it back to us. read more

I wouldn't give this company one star, but am required. Driver charged me $101 from San Diego airport to Encinitas! Uber was $45 (last time I took them). He also wanted cash, but I knew why so used my CC. I'm going to dispute this charge with AX. read more

This is the only Norco taxi service, so like it or leave it. I chose leave it. Next time we're taking a designated driver or having a friend pick us up, never gonna rely on taxi service again. The bartender called at 12:45, they said 15-20 minutes. We had her call back at 1:15, they said someone stole our cab and they'd send someone else, would be 15-20 minutes. 1:52 I called back and they said they didn't have any cans available, but it would probably be "15-20 minutes". The bartender locked up and left us outside freezing with no jackets, 2 more phone calls later we finally got a cab at 2:30. read more

The driver was extremely rude. The car was probably one of the dirtiest cars I have ever been in. The only thing they did right was being on time. $25 to go from Weirick to the Corona metrolink station on Main is excessive as well. Next time I'm sticking with Lyft. read more

Came in to town for business and the taxi was right on time an the guy (sorry I forgot his name but he had a lot of tattoos) was right on time and we had a good conversation. I would totally recommend this service to any of my friends and family. read more

Addendum. This morning we receive a threatening text from the driver that he will be reporting us to the police for "defrauding a taxi driver" unless we pay him in cash! It just gets better and better! read more

This is probably my first review and I'm glad I'm starting of here. Well first I want to thank my driver from happy taxi, he picked me up at the time I set my appointment, and I was going to the train station, so you can imagine I didn't want to be late if not I'd miss the train. So when I got there I realized I didn't have my wallet in my purse and 7 minutes left for the train to pick me up. I let my driver know and idk how he did it but he got me too and back with left over time and let me say the place where he picked me up from is about 10 minutes away due to traffic. So I thank happy taxi very much! Fast service, friendly , and well mannered. read more

Happy Customer! Fast friendly service, car was very clean! A little pricey though $$$

Awesome Service I was running late and Cab Driver waited. Definitely will call again for my next trip..

Prompt, but I've never seen a meter climb so fast in my life.

I used happy taxi they were awesome!! The driver showed up fast and he was polite and courteous I recommend happy taxi for Norco Corona and Riverside and ask for Ryan read more

At first i had called these guys because they are the only ones in the IE that show up (relatively) on time. other than that the cab drivers hit on you (very uncomfortable being single and alone after going home from work). ive had mix ups between cab companies before, where one never shows up and i call a different cab. THIS IS YOUR CAB COMPANY PROBLEM NOT THE CUSTOMERS. please do yourself a favor and call someone else. not these guys. i called them in an emergency two days ago, they were rude to me on the phone and keep accusing me of skipping out on a ride i called. when they were about an hour and a half late. the other cab had already gotten me to my destination! read more

A very good Taxi Company to drive for. Happy Drivers, Happy Customers. Clean Cabs, Excelent service. I take pride in managing this Company. I have worked in the Taxi industry now for 20 years. This is the Best Company to call for Taxi service in Corona and Riverside. We are growing. God Bless America. :) read more

I'm very happy and pleased to report that the service of Happy Taxi that I have experienced is very polite and friendly every time. I never have anything to complain about. They always try to find the quickest rout so they don't charge me more money. I will always be a customer of Happy taxi. read more

Ask for Dave, he is the best taxi driver for this company. He made my husband and I very happy and pleased.

Horrible service! I asked the driver to stop at 7 eleven to get cash since he didnt accept credit cards and he told me to leave my purse so i didnt try to skip out on paying and when i went in to 7 eleven he drove off with my purse and my phone that was in my purse. Had to call a friend from pay phone to pick me up and take me to there run down hole in the wall business. The person in charge was extremely rude and demanded that i pay $100 to get my stuff back. I refused and ended up calling the cops. DONT EVER USE THIS COMPANY. USE ANOTHER TAXI COMPANY THATS HONEST read more

I made a reservation 24 hours before the ride. I had to catch a train. Well, the driver was late, he arrived at my place 5 minutes before the train was leaving, so needless to say, I missed the train and all my plans fell through. Extremely disappointing. read more