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    Harbor Freight

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

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    8 days ago

    It is hard to beat the price, the selection of goods, and the organization of their store when looking for virtually anything.

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    Lowe's Home Improvement - Inside store near register.

    Lowe's Home Improvement

    2.5(21 reviews)
    0.9 mi

    5/4/24... Had to get lumber for a 16X24 deck. It's a pretty extensive DIY. Last year I built a 5'…read morewooden fence. So I'm always doing something. I miss the mom and pop stores, but they're too far from here these days. I'd have to go way out to the country. There's always someone that stands out as a good employee at this location. Sure there's a few duds too, but each time I've been to this particular Lowe's, there's someone that makes the store look good. Whoever runs the lumber department does a good job at policing the area and ensuring carts are available. They line them up in the wide isles. It's pretty smart. It's hard to keep a place like this looking good because so many customers are scurrying around the place rearranging the product. They grab something and put it back in the wrong place. The public isn't easy to deal with, but these guys seem to work at it. Last week when I went here on a Saturday during a mad rush (bad planning on my part) there was a retired USAF employee that helped me out. I had to buy 60 5/4" decking 16' long. He said to swing my vehicle around the back and he'd help me load it up. He helped and did a great job actually. He even identified some bad boards and put them to the side. Awesome customer service. This Lowe's has some good people working here. Prices are totally competitive with HD. These folks know what the bottom line is and how to attract customers.

    Purchased all new kitchen appliances and range didn't work from day 1. Manager said call the…read moredelivery company. Lowe's refused to help us. At this point I just want to load it up return it to store and drop it in their front door with a note about the crappy customer service. And crappy appliance. Will NEVER shop this store for anything ever again! They DO NOT stand behind their products. Nor take care of customers. Would do zero stars if possible!

    Photos
    Lowe's Home Improvement - Package stolen!

    Package stolen!

    Lowe's Home Improvement - Not too busy but still took 15 mins to checkout.

    Not too busy but still took 15 mins to checkout.

    Lowe's Home Improvement - Before people came behind me.

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    Before people came behind me.

    Lowe's Home Improvement - Outside grills

    Lowe's Home Improvement

    2.4(40 reviews)
    4.0 mi
    $$

    I had the worst experience I've ever had at the Lowe's at 2100 Lowe's Dr in Clarksville, TN. I've…read morebeen a loyal Lowe's customer for years, but after the way I've been treated the past three days in a row, I'm honestly done. For three straight days, I've had problems trying to purchase lumber from the discount rack. Each time, the lumber was not properly marked, and instead of anyone simply fixing the issue, I was given a hard time by associates. Today was the final straw. I noticed several pieces of lumber on the discount rack that were clearly damaged but not marked down. One piece was literally broken off and about a foot too short. Another was bent so badly it looked like it could be used as a teeter-totter. Clearly not good lumber. When I told the associate, she claimed she "knew which lumber was bad." Yeah, right. I went back up to purchase the lumber and then a different associate gave me a hard time too. They asked me to go take a picture of the 50% off pallet, so I started walking back there, then they called me back. Then I had to wait around for another associate to come verify the lumber was "bad." Then I had to wait again for someone else to come mark it down. This whole thing dragged on way longer than it needed to. When they finally rang me up, the total came to around $100, which seemed high, but at that point I was hot, frustrated, and just wanted to leave. I got to my car, grabbed some water, looked at my receipt, and sure enough -- I was charged full price for almost all of the damaged lumber. They even added lumber on there that I didn't purchase. So back inside I went to customer service. Even customer service seemed confused by what the lumber department had done. They had to fix the entire mess. This wasted about an hour of my time that I will never get back. This is completely unacceptable. Day one, I was hassled. Day two, I was overcharged and had to go to customer service. Day three, I was charged full price for damaged lumber and charged for items I didn't even buy. At this point, it honestly feels like I'm being targeted or messed with for some reason. I don't know what's going on with this store, but the service has gone downhill badly. Nobody asks if you need help anymore. Nobody smiles or greets you. Nobody offers to help load anything. Nobody offers to push your cart out or take it back in. That used to be the kind of service I expected from Lowe's. What happened to this store? What happened to Lowe's? I've had enough. This location has lost my business.

    Had 4 tiles so far crack in our kitchen 12 months two weeks after installation. Unfortunately they…read moreonly have a 1 year warranty on work. That's a lot to spend on a floor that starts cracking in a year, and all we do is walk on it... it's not like we have elephants doing jumping jacks in here...

    Photos
    Lowe's Home Improvement - Getting parts

    Getting parts

    Lowe's Home Improvement - Always so busy DIYers and contractors shopping

    Always so busy DIYers and contractors shopping

    Lowe's Home Improvement - Front entrance

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    Front entrance

    Harbor Freight - hardware - Updated August 2026

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