I just realized I never updated this review. We had so many issues with service to fix and repair…read moreour furniture and it took them quite a bit of time but they did come out and fixed and repaired. I would have giving them a 5 but it took them months to do anything. Furniture is about 7- 8 years old and still working. Love the furniture not so wild about customer service!

We purchased a reclining sectional, mattress and rug today from Weekends Only in Fairview Heights…read more We had awesome help on the sales floor and the customer pickup dock was quick and professional and helpful. And the prices were awesome - so much less than other places we shopped. Highly recommend!

I use to come to this store when it was Gardenridge. Still carry most of the same items. From home…read moredecor, outside patio sets, to bathroom, and kitchen items. They carry framed art work and picture frames. Even area rugs too. Store is very spacious and clean. All staff members are friendly and welcome. They greet you and make sure you're finding what you're looking for. I went looking for scrubs, but to my dismay they don't carry anymore. I still left with a throw blanket that was half off and some kcups for coffee. I'd still go here for other items for household items.

Honestly, I have never been so taken aback by such poor customer service. The woman checking us out…read morewas rude, judgmental & impatient. I am still in disbelief.

We purchased a new sofa through them which took some doing since they sell a lot brands related to…read moreAshley furniture. We have had a poor experience with Ashley furniture in the past. After voicing our concerns, we decided she explained how they operated differently than the Ashley stores themselves. If you are looking for furntiture, give them a chance. They a privately owned small business. They also have more in their warehouse or can order some items online. They have been there 11 years which surprised me because I honestly had not heard of them.

I would first like to start off by saying the service I received from Ashley was awesome she made…read moreme feel so much like she appreciated me being in there. I love my purchase. I will definitely be going back. The whole process gets five stars now on to the delivery of my sofas. Rich was so so nice and the other gentleman too I didn't get his name but they did a great job. Thanks for your professionalism and service. Stephanie Evans

Menards is someplace that I could walk in with only one thing and always walk out with a cart full…read moreof stuff that I had no intention on buying!

The turkey shaped female manager needs an attitude adjustment quickly!! She has had a bad attitude…read morethe couple of years I've shopped here. I will not be coming back after this last situation for sure!! Home depot or Lowes will see my money from now on.

[As of April 30, 2021]…read more Another trip to Lowe's for necessary "Home Improvement" items! I had a list of things to grab and sometimes, it can still be a scavenger hunt to find some items even with the hanging signs. Today, staff was on point with their customer service! Eric was able to assist me with with choosing a weed killer. He personally likes to go natural when it comes to landscape upkeep, so I definitely appreciated him staying strong near these chemicals (inside joke). When it came to cashing out, Lowe's staff seemed to not notice the heavy traffic of people entering the store. That would potentially mean more cashiers being available to avert a long checkout line...or at least open self-checkout. Jennifer was the only cashier on the floor managing at least 20 customers. Thankfully, she served us with a smile despite being alone with us impatient customers! This is the Lowe's to come to. But be careful, the trip can be difficult with all the traffic in the area. fin.

I'll never shop at Lowe's again. Even if they were handing out $100 bills…read more I purchased a physical gift card in store. Mailed it to the receiver and USPS lost the package. That's a whole 'nother issue..... I contacted Lowe's online customer disservice to get a replacement gift card. The unhelpful person handling my problem acted like I was bothering him and told me to visit the store where I made the purchase. Went to the store where I made the purchase and both ladies at customer disservice counter told me I was basically S.O.L. (mind you I purchased physical gift cards at three other retailers that promptly assisted me, investigated and determined the card had not been used and reissued replacement cards without hesitation). Lowe's there was no way to trace my purchase. Really??? Also, my husband didn't have his Lowe's credit card and the customer disservice staff gave him the run around to locate his card info. So, Home Depot, Ace and the local hardware store will be getting our business in the future.

Same comments as everyone else on here.... don't expect the work to get done anytime soon. Been…read moregiven 3 separate excuses when I call for status update. The initial salesman told me our small front yard job would only take a crew half a day so we put our deposit down in May 2022, still no work done or even a call since then and we're in September 2022. I had to call the 3 times to get a status update.

Wish we had read the first review. Despite COVID we still should not have had to keep putting our…read morejob month by month for 6 months! We were very accomodating due to the circumstances but at some point the job had to get finished. They did not have enough personnel to do the work, did sloppy design, used substandard plantings, left the turf all tore up and improperly installed lighting. We would never recommend this company to anyone!

I bought a trimmer May 2025, it stopped working this morning, May 2026. Took it back to Ace, knew I…read morewas going to have some issues about fixing or returning it. Nope, Bob took it back, replaced it and I was on my way. I think I'll be shopping at ace from now on. Thanks Bob!

I would not purchase from this establishment. My first time experience was degrading. When I…read morecalled inquiring about Delta vanity and roman tub facets the receptionist assumed that was not a plumber. She immediately start correcting my verbiage when she knew what I was talking about. I told her that I would come to review some of the facets that were available. She told me that I had to have an appointment to visit there show room. Which she said was not open. She also told me that I had to work through a plumber to visit and purchase items. I told here that I was a license plumber and thanked her for her candor. She hurried off the phone. I guess with an area code of 630 she assumed that I was not a plumber. Or that my articulation with words was not welcomed by her. I was left with the feeling that this southern Illinois plumbing establishment is not people friendly.

I am not one to usually visit specialty shops because they are so pricey. However, this one is an…read moreexception to that thought. The prices are very, very reasonable (better than any local store or Wayfair online buying). I was very surprised at the amazing selection. I fell in love with so many things. And, since I am not at all artistic, nor good at decorating, and I am a bit intimidated by decorating my home, I really appreciated the helpful owner. She shared her inspirational rooms and pics that looked they they came out of a magazine for little money. I never thought I could imitate such a thing in my own home, and I was quite skeptical to try, but, she helped me find some items to fix up my oldest daughters room. Wowee, with her help, the room completely transformed into something that looked like it came out of a magazine, for a little more than a hundred dollars. With that succes, I came back a second time for my youngest daughter's room (wanting to give her a room transformation for her 13th birthday). I gave the owner some pictures of the room with a small budget. Watching her put things together is inspiring and fun. She is truly talented and gifted, and she shares this gifting with those who shop in her store for FREE!!! I have been learning a lot from her, as she teaches how to put different things together. I need to post some pics of these room transformations. It truly does something therapeutic to have rooms transformed in your home. This is the most amazing shop!!!!! I highly recommend making the trip to this shop.