I took my cranky hubby to the eye doctors and everyone--from the staff to the doctor--was very,…read morevery nice and amazing. I really appreciated how kind and helpful they all were. Thank you for being a patient with him.

Great and quick service. Very nice people. It's been a very pleasant day. I am very happy with the…read moreresult of my glasses.

FANTASTIC EXPERIENCE!! It had been 3 decades+ since I'd gotten my eyes checked, so I was pretty…read morenervous that my vision was drastically changing. Dr. Wilson immediately put me at ease with her welcoming demeanor, stellar professionalism and exceptional expertise. Dr. Wilson really took the time to address all of my questions. Carrie and Lettie (optical staff) were very welcoming and helpful. I would happily recommend Dr. Wilson to anyone! THANK YOU, AGAIN!

Dr. Wilson is both thorough and personable. It's not assembly line optometry. The sales staff is…read morevery helpful.

I highly recommend My Eye Xpert in Gurnee IL! The staff is extremely personable, knowledgeable, and…read moreCovid-19 friendly! I only take the time to write a review when a business or staff member goes above and beyond with their customer service and everyone at My Eye Xpert met that expectation and then some! The staff truly does put the customer first and really appreciates our business demonstrated by their actions; therefore, when I received service of this caliber, I show my appreciation by writing a well-deserved review! During this unusual time in history with the Covid-19 pandemic I walked into the My Eye Xpert Office in Gurnee IL for another routine eye exam and I was greeted by warm greetings by Amanda who proceeds to ask me to wash my hands for safety then guide me to massage chairs to enjoy while I await next steps. I am pleasantly surprised and enjoy the wonderful massage for about 15 minutes then I am kindly greeted by Mike who proceeds to complete the pre-tests before I meet with Dr. Jeff. Mike explains each procedure and is very professional and polite as he guides me through each step of each test he performs. Afterwards he leads me back to the massage chairs for a short wait before I am introduced to Dr. Jeff . Of course, I am very happy to enjoy another mini massage, so I happily oblige and enjoy the massage chairs again! Next Dr. Jeff escorts me to the eye exam room where I proceed to get my eye exam. Dr. Jeff is truly a qualified and professional ophthalmologist! Not only does he go through the routine eye tests but he's also extremely personable and very easy to talk to, which is helpful because he thoroughly explains the results of the eye exam in clear in concise manner that's very easy to understand. Dr. Jeff explained the adjustments in my prescription were made to both my contacts and eyeglasses to ensure I understood the changes were made for my good for now and going forward. Clearly, he is highly qualified and knows his field well! After my comprehensive eye exam Dr. Jeff gave me trial contacts to wear home and asked Amanda to help me pick out glasses. I was the last appointment of the day (my appointment was at 6pm) and Amanda patiently helped me pick out not one (1) but two (2) frames even though her shift was over for the day! I never felt rushed to hurry up and pick out my glasses so she can leave and go home in fact she told me to take my time and understood picking out glasses is an important decision! Her patience is undeniable and her customer service is incomparable! In essence, I highly recommend My Eye Xpert in Gurnee IL to anyone looking for a comprehensive eye exam during and post Covid-19 pandemic! The entire staff is AMAZING, customer-focused, helpful, personable, knowledgeable, professional, etc. and they have extremely stylish frames. Check out my selfie of the Elton John frames! My visit to My Eye Xpert was more than eye exam it was an eye experience and more (Not a bad idea for a store name, eh?)! If you want more than a typical, boring eye exam then be sure to visit My Eye Xpert and remember to take a selfie wearing the Elton John frames and post it along with your rave review along with mine! Don't believe my review? Go see for yourself!

I caution you to not come here to buy any of their products. Whether it's frame or lenses. Your…read moreinsurance coverage does not matter. Their prices are so high that even if you have insurance coverage you'd still pay as if you don't have insurance. And if you don't have insurance, forget about it. I will give you a specific example. Their frame with Prada brand model PR A 13V is priced at over 600 usd, while online with exact same model and brand it's only 200 usd +. Same with their lens. The cost outside with insurance is same cost with them with insurance. If you ever decide to buy from them look it up first online like from glassesusa.com or other online sites. Hope this saves you some money

The doctors and staff at this office in particular are exceptional. They really take the necessary…read moretime to listen to the patient and understand their needs. They are more than willing to try different options and adjust prescriptions as needed. Appointments run on time, and the office is very clean and spacious.

I am pleased to announce that the eye glass hunt for my son is finally over! Glasses have now…read moreofficially been ordered, and in two to three weeks we should have them. My son is looking forward to feeling like a hipster in his new Ray-Bans, and we're thrilled that we were able to utilize our VSP insurance to the fullest. Shopping for glasses at this particular location couldn't have been easier, and it really helped that we came in knowing what we were looking for. They didn't have my son's frames in stock, so they custom ordered them. Since we had to use our VSP insurance, they will go to a VSP lab before being shipped back to the store. It will be well worth the wait, because our insurance saved us a significant amount of money. We saved hundreds. And, no upselling whatsoever. I'm so glad we found this location! The office itself was very clean and Covid safe. They took our temperatures, we filled out a questionnaire, and everyone was wearing masks. We were in and out in no time at all. I'm sorry I forgot the name of the lady who helped us out, because she was amazing and took care of everything for us...including the LensCrafters hold on our VSP account (per prior review). Onsite parking lot. We'll be back for son #2...it's a twin thing!

Dr. Hugh Goggins is retired & his office is permanently closed. He was an outstanding doctor & all…read morehis patients loved him. I hope he enjoys his retirement . It is well deserved.

Dr Goggins has been my optometrist for many years and has always taken such good care of me…read more Wonderful staff, great selection of eyeglass frames. I 100% trust and recommend Dr Goggins

Great people very friendly but they were unable to correct my vision after 3 attempts…read more I finally gave up. I will not be going back.

Dr told me I had cataracts, but not bad enough for surgery, and sold me 3 pair of glasses for $800…read more They were worthless. Went to a surgeon who said he had never seen anybody with worse cataracts. Did the surgery, and now I see fine. This place took $800 of my money for nothing.

If I could rate 10/10 I absolutely would! Dr. Newton is, by far , the best eye doctor I've had in a…read morevery long time. She is very kind, knowledgeable, and really takes the time to explain every aspect of the exam. When we found I had an absess in my eye, she directed me on the best path to take care of it and I made a full recovery! The other associates Crystal, Katrina, and Natalija were all very pleasant and welcoming during each one of my visits! Crystal was very helpful in helping me to select the best pair of glasses that were right for me, since I haven't gone glasses shopping since High-school. The location itself is very nice and they have a very wide array of frames to choose from. My boyfriend even got a pair here with Crystal and Natalija's assistance! If you're not sure where to go or just going to the eye doctor is anxiety inducing, look no further!

I had a great experience at Shopko Optical. I was on vacation nearby when my glasses broke. One of…read morethe arms detached so I tried to fix it with tape at first but it wouldn't hold. I stopped into the shop on a Saturday morning with no appointment, and Crystal greeted me right away and was able to help. She was extremely friendly and in no time had fixed my bent frame and repaired my glasses. I am extremely happy. Thank you Shopko Optical!!

The staff was very helpful and my new glasses are great ! My eye exam was very thorough.read more

Great experience, the doctor and optician are very nice and knowledgeable. The selection of…read moreframes is great. I have never seen a better one.

Dr. Dave continues to be outstanding would highly recommend him. He has the best technology, great…read moreteam of professionals and an awesome attitude. Would say awesome bed side manner but not that kind of doctor.

I recently came to see Dr. Savaglio to update my eyeglasses prescription. He was so welcoming and…read moretransparent. Instead of just pushing a brand of contacts, I felt a part of the decision and he was honest about his preferences and why he leaned one way vs. another. I didn't plan on getting glasses, and my prescription didn't change too drastically, so he showed me what my vision would look like with and without new glasses to match my updated contact prescription, and wasn't pushy at all when I didn't end up purchasing new glasses too. I didn't wait long in the office and chatted with the ladies at the front desk...everyone was super friendly. When I received my contacts, which were conveniently shipped to my home, I was so surprised to also receive a wedding congratulations card! I had mentioned in our small talk during my appointment I was getting married this summer, and couldn't believe he remembered it let alone took the time to send a card, with signatures from entire office! I have NEVER had a doctors office do something like that, and have always just felt like "another customer". I truly appreciated the genuineness and will definitely be a returning client.