As a customer for over 10 years, I continue to be impressed by the high level of customer service…read moreand quality work. Thank you, Colton

I had high hopes for this auto shop. My visit started out great. But they disappointed me in the…read moreend. First, I want to acknowledge the good things about my experience. Although they didn't take appointments, I did not have to wait for my car to be looked at when I got to the shop. My car was assessed within 30-45 minutes. For the most part in the beginning my interaction with everyone was positive and the work that was done was completed satisfactorily. I interacted mainly with two service advisors. The first service advisor at the front desk took my information and I told him what I wanted done to my vehicle. I told him that I wanted the under carriage of my car to be assessed for any damages and to see if and how the undercover could be repaired/replaced. This advisor told me that once my car was on the lift, the mechanic would assess the vehicle for any damages to the undercarriage and would also generally look over the vehicle for any other issues at no charge. I also asked for them to call me as soon as my car was on the lift so that the mechanic could point out any damages he may come across and so I could ask the mechanic questions before anything was done to the vehicle. The advisor agreed to my request and I had a seat. Now this is where things went downhill. I was expecting the advisor to call me when my car was on the lift. However when an advisor came to notify me about the status of my vehicle, he told me that the mechanic had already lifted the vehicle, looked over the vehicle and repaired the undercover. The advisor that let me know the status of my car was not the advisor that did my initial intake. I told this second advisor that I was supposed to have been called when the car was on the lift so that I could be there to see what damages were identified prior to any repairs. This was to include the undercover. They did not even give me a quote for the repair prior to the repair and I had specific questions on certain areas on the undercarriage that I wanted to point out to the mechanic. The initial advisor was near the new advisor and did not say a word. The second advisor kept reiterating that there was no damage to the vehicle. When I got to where my car was, it was already on the ground, the second advisor told the mechanic to lift the vehicle to show me what was done. I could not see any thing underneath the cover. But I observed that there was no extensive damage to the undercover and the advisor pointed out that just a few of screws/bolts needed to be replaced. When I got back to the register I told the service advisor that I did not intend for them to do the repairs before I saw and agreed to that service. When I got to the register they gave me quotes for other recommended services and charged me for the reattaching the undercover. Rather than acknowledging the error he rudely asked if I wanted them to undo the work that was done. The initial intake advisor again was standing nearby and did not say anything. I went ahead and paid for the work. I also had to ask the mechanic for my keys. The mechanic eventually found them in passenger side of the car. My issue with the shop was its failure to follow through on my request as agreed upon and to provide good customer service until the end. This is just as important to me in ensuring trust and long term customer relationships as providing good workmanship. I will not be returning to this shop

I found these guys after I had spent a lot of money on my truck and another shop. I finally got…read moretired of dealing with that repair place and went to Jackie at ARC. I was so impressed that now that is the only place I take my cars. The guys at Speed Center (closed now) told me to get some work I wanted there and sure enough jackie (ARC) came through.

I went here for a vehicle inspection. They were very professional and kept me in the loop when it…read morecame to the wait time. I would definitely go again. My only thing is that you can't really drop off your vehicle overnight. I guess it's just the area.

I finally purchased my Red Rubicon...my dream car. Hamid found the perfect rims. Every where I go…read morepeople stop and ask me where did I purchase my tires and rims. I also got my windows tinted and a light show for the bottom of my Jeep. Big boy Toys is the way to go‼

This is my second time bringing one of my cars to get tinted at Big Boy Toys and they did not…read moredisappoint. I had a 10am appointment and the guy came right out and got started on my MERCEDES CLA 250. I also purchased plates and asked them to put them on the car as well. I loved the finished product and will most likely return for some rims in the near future.

My sister got a flat tire on the highway, and after waiting almost 2 hours for roadside assistance…read morethrough our insurance company, we gave up and started looking elsewhere. We found Ancash Roadside Assistance on Yelp and called because they had such great reviews. He answered immediately, sent me a location-sharing request, and arrived in about 20 minutes. After spending nearly two hours stranded on the side of the road, that level of responsiveness was a huge relief. Once he arrived, he got right to work and had the tire changed in less than 15 minutes. The entire process was quick, efficient, and stress-free, and we were safely back on the road much faster than expected. My only suggestion for improvement would be to introduce yourself before getting started. It was dark, and we were two women stranded on the side of the highway. When he arrived, he pulled up behind us and immediately started changing the tire without introducing himself. I genuinely appreciated the urgency and willingness to jump right in and get the job done, but in that situation, a quick introduction would have gone a long way in helping us feel more comfortable and know that the person approaching our vehicle was the roadside assistance we had called. Overall, though, the service was excellent. He showed up when we needed help, worked quickly, and got us moving again in no time. If you're stranded with a flat tire and need someone reliable, I would definitely recommend Ancash Roadside Assistance.

We discovered one of our junk trucks had a flat on Sunday morning. We used the Yelp option to send…read moreout repair requests with a photo and Ancash was the first to respond with a quote. They showed up 30 minutes later and got us back on the road. If you have a work truck. J recommend you keep their information in your phone.

They are BMW and Mercedes specialists, and are very knowledgeable and trustworthy. If you have an…read moreolder BMW that you want to keep running great, J&F is fantastic

These guys know their cars. Greg helped my son (living in Texas) diagnose a problem with his car…read morejust by hearing what the car was doing. The diagnostics the tech ran at the shop confirmed Greg's suspicions. Experience speaks volumes.

Only place I trust with tires. If they did mechanics, it would be the only place I'd take my car…read morebesides the dealer itself.

I came here after looking for a used tire at 2 other shops (they didn't have what I needed) and a…read moreyoung man welcomed me and continued to help me. He was polite and professional and the service was quick easy and I can definitely say I would come back! The other 2 places I went didn't take me serious and the service was very mediocre whereas I can say I was taken care of here. I definitely would recommend to a friend.

Zik got me hooked up! I had a TPMS light on for way too long and finally decided to take care of…read moreit. Zik changed all 4 sensors and re mounted tires for 300. I was in and out in about an hour. Check him out, he will get you right without overcharging you.

Cool and Transparent Mechanics! They were able to locate the…read morenail in the tire, plug it and look for any other leaks in the right rear tire. They did this in five minutes after I went to another business that scammingly said that the tire needed to be replaced at a cost of $200+ as the tire was compromised in three different locations. That was unbelievable and a bit too extreme so I was out of there quickly. Thanks to them I can recommend and support this local business. Thanks Zik!

Yes I recommend, I went to get my sensors put on all four of my tires for less than $100 bucks and…read morethe BMW dealer wanted $983 on BMW 2019 X7. They were from eBay and plug and play

I went to change the TPMS sensors on my old tires to put them on the new ones and vice versa and he…read moreput the sensors on the new ones and broke the ones on the old tires, now he wants to charge me $60 extra for putting something that he himself damaged. I do not recommend it.

Dealt with Ron Tue., 3/17-18/26, he was awesome. They matched Tire Rack, did a free alignment check…read moreand installed four new Goodyear Assurance WeatherReady 2's on my '16 Subaru Forester. This is the second time I've used the shop after they were recommended to me and they've been great. Polite, professional, fairly quick and always explain everything fully. Nice to know considering the drop off in service at NTB lately after being purchased by Mavis. They lost all my data 25 years worth, in their data transfer, ruining a chance for a tire warranty claim that I had pending. Thanks, Mavis. Utter failure.

I called because I had a leaking tire and wanted to see if places are busy and what their rates…read moreare. I came here on a Tuesday afternoon, not busy. Jim answered the phone and was very friendly, compared to most auto-shops who either doesn't sound happy, or sound irritated with my questions. The person who worked on my tire was also nice, showing me how the hole in the tire is too big to be repaired and that it needs a whole replacement. The only thing I did not like is how another coworker made a rude comment about me to his associate. However, Goodyear (who owns Just Tires) and Jim (manager) contacted me personally for a sincere apology. They seemed like they cared about their customers being happy and put in effort to make up the bad experience. Because of Jim's friendly service, and both Jim and Goodyear acknowledging my issue, I am giving this place 5 stars. I know businesses can't control what someone says, but it's the aftermath of how it's handled.

Worse customer service I ever had in my life, the owner of the shop who is the old man had an…read moreattitude from the start . I wanted replace a tire the first tire I picked had something wrong with it so the next tire he brought me had less tread than the first one but he wanted to still charge me 80$ after I told him not I wanted it for less than that because of the low tread he immediately got irate and told me to just stop talking at the end he was not even willing to put air in my original tire to see if it would hold air needless to say don't support this man's business he has a real attitude problem who wants to deal with that when you are spending your hard earned money

I live in virginia but it's worth to replace tires at C& K Tires…read more The owner is the person of few words and quiet and good work. Specially good price to compare other places.