Recently took my truck and my BMW. At first looked like they were very competent, except waiting…read moreto resolve a major issue - they didn't do the primary repair that was "required" on the report which was the main reason I brought it in my BMW. How does that happen! Hopefully, the owner will acknowledge their mistake and resolve it.....after spending almost $5,000 there this month! The owner, Robbie, worked with us and we were able to come to an agreement. BMW being fixed today, and Robbie was very apologetic and takes his family owned business very seriously. Happy we were able to fix the communication problems and I plan on continue using their services. I recommend supporting locally owned businesses in our community and I hope to be a returning customer for the next several years to come. Hard to find trustworthy auto repair shops. I appreciate and respect Robbie's willingness to resolve the communication issue.

I'm a mechanical engineer with experience in the automotive industry. I'm giving 3 of 5 stars…read morebecause I did not actually use their service. I did however take my car to the shop for a quote. I first called to ask for a quote for a specific repair job for a specific car. They would not provide a quote over the phone as a couple of other shops did. They insisted I bring the car in for diagnosis, so at the appointed time I showed up with the car. After three hours of waiting, they provided a quote for the service I asked for that was ~50% higher than the next closest quote. They also did a 'courtesy inspection' which I did not ask for. This inspection resulted in 7 additional recommended items totaling about $1,800. Things like this fluid change, that cleaning, etc. The car has 300k miles on it, and the majority of these items have never been done. The experience reminds me of the slick marketing we get at the dealership repair shops, and is exactly what I was hoping to avoid by choosing a 'family-owned' shop. The actual work product may in fact be excellent; I don't know. But it is probably over priced.

Mom was a 22 year customer here (I lived out of state.) Great genuine guys. Great service and a…read moregood hometown/local shop. Seems like a thing of the past but you still can get good mechanics! Thank you Joe for the check on the 1981 Mercedes! Andrew

Very expensive. Took a week for the repair and a mechanic hit my car. But I have to give them that…read morethey did tell me and fixed it.

If you're looking for an honest garage to take your car in for servicing, good luck. They're…read morebecoming pretty rare nowadays. Fortunately, I discovered Cassels soon after arriving in this area about ten years ago and haven't used another garage since. They're not as conveniently located from where we live now (Palm Bay), but I wouldn't ever consider using another garage for our cars.

The customer service is terrible. I made an appointment twice on line. The first time was texted to…read moremake an appointment for the next week. Made a second appointment, arrived and was told they could not service my car that day. There was no apology or promise to work me into the schedule. Was told I should have called to verify the on line appointment. Why have an on line booking if you have to call as well. The person at the desk had no customer service skills and was actually combative. Never coming back here again ever!

I'm New to the area, had my AC fixed with a new a/c compressor and other parts they wonderful job…read morewith a reasonable price and had the car back in hours will use in the future for sure. Great and nice crew

Great Auto Shop!! We've been going to Larry's for over 10 years, with multiple vehicle types, and…read morethey always give you the best service, for the best value.

I would like to thank JD, Carlos, and the Team at Assured shop for fixing the issues on my 2019…read moreBlazer so quickly. I was driving down i95 2ish and my truck gave out of power. Shut down completely in the middle of the Highway. This was a scared moment of my life. I called the tow truck company; Premier Towing and Transport, they with came less than 20 mins. I still can't believe they came that fast. I called Assured Auto and explained to JD what happened to my truck. I was heading home back to Tallahasee from vacation. JD told me to get the truck tow there. We got there at 2:35pm. They completed a full diagnostics. They noticed some bolts was loosen on my Alternator. They tighten it. They also noticed something no connection to the car giving out of power. JD suggested for me to go back to the Auto shop who completed the work because of warranty JD took picture of it and printed it out to give to the Shop. Truck was Tested drive it no more power issues. I was back on the road by 4:30pm. I'm so grateful for them to get me in and out so quickly. They also have Complementary varieties of soft drinks for their customers and when you leave, they write a personal note with a blow pop sucker. This was so sweet. With what's going on in the world, it's the small things like this can bring a big impact on someone's life. Again, super grateful. Best customer services I've received in years at an Auto Shop. I wish there were closer in case I need them again.

So far they've been reasonable, honest & plain great. Only been twice. But so far they've been…read morehighly professional and non-greedy.

I was referred to this place by David at Carter's Garage. My car was shaking at 60 mph. I took it…read moreto them for repair. They found a screw in one of my tires. They fixed both of my problems in a timely manner for a reasonable price. I highly recommend them. Thank you, Satisfied Customer

Absolutely amazing work repairing my tire. I have a 7 year old tire that's in amazing shape and…read moremost corporate places wouldn't fix because it's "over five years old". Glenn's took my keys no questions asked and fixed the tire without issue. Super cheap too only 30$! What a steal!

My 2017 Honda Ridgeline was due for a recommended timing belt and water pump replacement. Dealer's…read moreestimate wasn't horrible but I wanted to check around, since I've been looking for an independent mechanic since moving to the area a couple years ago. Several other independent shops were about the same or even several hundred bucks higher. Jeremy at East Coast Mw was first to respond to a request for an estimate and the lowest price. He also included an oil change and coolant replacement in his estimate. I only have one vehicle and he provided transporation as well. My impression is that Jeremy has a great work ethic and keeps his customers very satisfied. You can see other reviews for yourself. The work was done quickly and everything seems to be great with the vehicle. I would highly recommend East Coast Motorworks - you will be impressed.

After terrible experiences with local dealerships, I decided to give Guaranteed Auto a try. They…read morewere efficient, competent, and honest. Their stellar reputation appears to be well earned. If this experience is any indication of their normal service, I would recommend Guaranteed Auto over the dealership service departments in this area. I highly recommend this business.

All the things I look for in a car service shop - honesty, reliability, fair price. These guys are…read moregreat. Just moved to town and already used them for both of our cars. We will be back. Highly recommend and they came highly recommended. So glad we found this place right out of the gate. We drive Toyotas.