back with an updated review!! i originally brought my 2017 Hyundai that i LOVED oh so much…read moreespecially for my 1st car purchase which was back in 2020, to now trade it in for my NEW (but LIGHTLY used) 2021 SONATA!! again process went smooth & i left once again a happy customer!!

In the process of setting up the needed steps to buy a car from Jenny O , spending hours going…read morethrough the process and being approved, the car was SOLD !! My son spent the better part Memorial Day speaking with Jenny O , he had gone through the application process and was waiting for a call from Jenny O with the exact payment and interest rate .... details of the loan etc . The call NEVER came . We were getting ready to head down to purchase the car at 9:30 am this morning . She SOLD the car with no word back ! Common decency would have been her explaining that she had another buyer Interested and the car may be sold to the other buyer . When I called this morning her attitude was " sorry for your luck " she said she was the only manager there then proceeds to all of a sudden find another " manager " for me to speak to " Amir " who had the same attitude. We have three other family members in the market for a car that were also going to check the lot out as well . I would NEVER EVER recommend this " car lot " . I've bought several cars and have NEVER experienced " service " this awful ! ZERO stars !!!!!

Good deal, great F150 trade in $$$. The sales people are kind and fulfilled our request for an…read moreupgrade but the showroom area smells a bit musty (old building?) and there was some confusion about the final paperwork. The service department is extremely helpful. Yes, if you want to buy the Truck of the Year (RAM) --- highly recommend Cook at Aberdeen.

Ok so I am NOT rating their service department or the cleanliness of their bathrooms. What I am…read morerating is their sales department, finance guys, sales management and overall team. I don't know why there are reviews that are negative because BASED on MY PERSONAL experience this is an A+ dealership. I purchased a 2022 Dodge Challenger from this dealership and I did it from out of state without even meeting Tony Roy in person. He is an Epic Sales person by the way. Very easy to deal with and just a fun guy. He even responded when the dealership was still closed or he wasn't working. I deal with salespeople for my line of work all day long and he is one of the good ones. Negotiated a fair price for the car they had and got a fair financing deal as well. Every phone call or text was returned and he even checked in twice after the sale to make sure I was happy with my purchase. Please give this dealership a try and please ask for Tony and tell him your best friend Damon sent you.

I have purchased cars from JP Chevrolet for many years and would highly recommend visiting this…read moredealership if you want excellent service and enjoy working with a professional caring organization. I trust JP Chevrolet to answer all of my questions and make recommendations for my families needs based on the reliability, gas millage and overall service requirements of our new purchases. I enjoy the personal service given when I make my new car purchases and working with the service department has been a wonderful experience. I would recommend visiting this dealership when considering a new car purchase for your family!

I took my vehicle in for an oil change, service technician informed me that…read more it really wasn't due for a change that it had another two thousand miles or so to go before needing a change. I don't put a lot of mileage on vehicle during the winter, so it was really a seasonal change. Very friendly staff.

Awful dealership. Drove 3 hours for a car listed for $40k, the salesman was high and wore…read moresunglasses the entire time (it was night), we test drove and started moving forward. After 2 hours he told us that the website was wrong and it was over $50k. Wasted more than 5 hours of our time, completely lacked integrity, and was not a pleasant experience from the moment we walked in the door. This is the stereotypical car sales experience. They lie to get you in the door and try to cheat you like it's no big deal.

Good JOB. I called for an appointment, for the next day…read more They got it done, the same day, I dropped off.

I'm on my 2nd car from Budget. Won't go anywhere else. Cars are decent for the price. Easy payments…read moreif that's the route you choose. Worth at least a visit. Jim D.

Things have changed at Budget Auto. My recent experience was a disaster, costing more than…read moreexpected, resulting in an undrivable car that required more than a front end alignment, costing over $3,000 to correct. I had the correction work done at an different location, as I can no long recommend service at the location of Budget Automotive Sales & Service, Havre De Grace, MD.

Avoid this place at all costs!!!! I don't even give it a one star rating, but it won't let me post…read moreunless there is at least one start.. I bought my SUV back in November and have had nothing but problems ever since... Very next day after bringing it home check engine came on reading multiple different codes including but not limited to catalytic converters and O2 sensors.. took it back to them and they so called fixed it couple of days later check engine light came on again for other reasons.. I ended up taking my truck back there about 3 to 4 times to get "fixed". Fast forward to 3 months after having my truck it is already needing a new transmission and my head gasket is blown. I will never understand how it passed MD state inspection with all of the issues I have had since I've gotten it.

Larry and Bob are very attentive and will give you great advice when selecting a used vehicle. I…read morehave tested and driven quite a few of their used vehicles and I have bought two used vehicles here.

purchased cx90 select Sept 2025, great experience with sales staff especially sales manager and…read morefinance folks great car an their service dep is exceptional well worth the drive from south jersey.

Have a service emergency? Make an appointment. My CX-9 was shutting off on the highway while…read moretraveling with my family. I went to this dealer for help, explained my situation, and was told to leave the car overnight or make an appointment for another day. The lady scheduling wouldn't even come to the counter and just yelled out, "We're too busy". Leaving my car is tough to do when you don't live in this state and just passing through, as I explained to them. Regardless, leave the car they said. I just wanted at minimum a diagnostic. Hook it up to the machine. Perhaps it's maybe something stupid I can resolve. Classless. I hope our Mazda dealers in Florida don't treat you the same way. They shouldn't. The dealer I purchased mine has a 4.8 review in Google out of over 5k reviews.