I'm really glad we gave this place a try. There are so many delicious menu items that it's hard to…read morechoose which one to pick. We decided to try their subs and were very pleased. We're definitely going back for more and try some of the other options. The guys brother counter were very polite. There is no inside dining available.

We have been ordering takeout from Queens for years. It's wings are the best in the area. We also…read moreorder the "hot chicken" pizza. It's not on the menu, but you can tell them you want the BBQ chicken pizza and swap the BbQ sauce with hot wing sauce. Sooo good! The service is great and quick! If you eat in the restaurant's dining room, it's nothing fancy. But they always keep your soft drinks full! The baklava is super good too!

Super clean and great all around Burger King Tasty fresh burger 5 stars…read more Food is hot and fresh professionally put together

Finally made it to my stop for the night and this BK was situated right in front of the hotel I was…read moregoing to be at for the night. Before I head to check in I decided to go through the drive thru to get food and have one less thing to do for the night and call it just that, a night. Drive thru service was decent and swift. I pulled up and placed my order in no time. I pulled around, paid and waited for my order to be ready. When you do this, you get to peak inside and see them go about their day and make the food. Received my food and drink and pulled away. Normally I check my food to accuracy, but I didn't care at this point. Once I was checked in and had time to sit down and saw that my order was correct. Nothing special about the food, it is what I expected and wanted. It was a convenient option and it fulfilled it's purpose.

May 6th 2026 534 pm. Ordered 51 Dollars worth of food And nothing was correct. Asked for no onions…read moreon 2 subs both got onions along with brown lettuce. No pickles on the side and sandwich that was to get pickles no pickles. Ask for black olives no black olives even though it wasn't ready when i got there but tasted like they had been sitting for awhile. got banana peppers on my sandwich My wife did not but hers tasted like she did which tells me your sandwich more than likely didn't change his clothes between making them For 51 dollars I expect more. It is doubtful that we will return to a firehouse subs.

Sandwich was good. Lacked the amount of mushrooms usually on the Engineer sub. Employees all looked…read moreto be under 20 years old and although not rude, they weren't overly friendly either. Nobody else in restaurant and they were out of napkins. An employee took no less than 3 min to find mayonnaise packets and their signature sauce. Sandwich wasn't bad but the bread was not super soft like it has been in the past. The trash can was overfilled in the bathroom. There were at least 4 employees and maybe a visiting friend or perhaps an employee who was off the clock. While there, a door dash driver came in and said her order was missing an item. Overall, of course I will eat at Firehouse again. I mean after all, it's Firehouse!

As far as chain burgers go, I find Five Guys enjoyable. My wife and I like to get dinner at the…read moreTanglewood Mall location whenever we are on that side of town. As for service, it is comforting seeing some of the same friendly staff working when we visit. They always have our food ready in a timely manner. The atmosphere is comfortable and clean. My only complaint is the cost. They've always been a little pricey, but it feels like they go up with each visit. The way my wife and I cut this down is by having one of us get a combo and the other just a burger. Drinks are unlimited with the Coca-Cola Freestyle machine and the fries portions are huge. Some might find their fries overly salty, but I'm a fan of well seasoned spuds. Despite the high prices, I will continue to treat myself at Five Guys in Roanoke, VA.

"A really good hamburger is one of life's simplest pleasures." Since 1986 Five Guys have been…read moreproviding pleasure to the American people and beyond. And the secret to their success is found in these two simple words: quality and consistency. After being awarded the NC Triad Yelp Squad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last year, an event that honored the highest-performing Yelp Elites, celebrating their contributions and accomplishments throughout the year, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and businesses, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And Five Guys in Roanoke, Virginia, is a perfect example. Previously I'd heard a lot about Five Guys and their wonderful hamburgers and fries. And today I finally decided to go to Tanglewood Mall, where we have our Five Guys here in Roanoke, Virginia, and give them a try. I went in with high expectations and I came out in love with the place after they far exceeded my highest of expectations! A family-business born from the answer to a simple question a couple of parents decided to ask their sons: "Do you want to go to college or start a business?" And thriving from the "Yes" answer to the question, onwards. When I arrived at Five Guys today I wasn't aware of their history or background. All I knew through word of mouth was that they made good burgers and fries, and that they were expensive. From the time I walked in the door, I was impressed with the restaurant's cleanliness and simplicity of design with the colors white and red standing out as well as their solid wood tables and chairs. The music being played set the tone to the beginning of the dining experience. There were boxes of peanuts with little paper bowls so you can take some peanuts to your table and munch while your food was being prepared. On the wall there was a sign saying where the potatoes used to make your fries today came from. What also stood out were enlarged quotes from different sources all around the restaurant along with articles pinned to the wall about Five Guys and the reason for its success. When it was my turn to order, a friendly African-American lady, Mashenka, greeted me with a smile and warm welcome. She mentioned the Classic Combo that they had, and I ordered that but upgraded it to a Bacon Cheeseburger, with fries and a drink. And of course, I asked for lots of free toppings. Besides this I also ordered a Bacon Cheese Dog. I had seen a picture of it and was attracted by how they serve it cut in half inside a hot dog bun. While I waited I went to the very innovative drink machine and made myself a Cherry Dr Pepper. Then I went to watch how the cheerful employees cooked and prepared the burgers, dogs, and fries. Later while doing my research I found out that their burger meat is fresh and never frozen and their special burger buns are freshly made daily from their recipe in a local bakery and brought in. After picking up my order, I brought the bag to the table and opened it up. The burger and hot dog were wrapped in aluminum foil to keep them warm. The fries came in a bag of its own that was overloaded and there was a whole lot more fries spilled inside the large bag where everything came in. What a relief that besides the fries being so good, cut fresh in-house daily, I also got more than what I expected. Later I found out in my research that they do this intentionally as part of their Core Business Philosophy. The company believes that providing an overwhelming portion of fries is essential to their success and key to customer satisfaction. The feeling of getting more than what you paid for is intended to win over repeat customers. The burger was so fresh and juicy, cooked to perfection, with lots of fresh toppings on top. The bun was fresh and soft with a special taste to it that reminded me of the buns I used to eat with my hot dog after winning a Little League game. And the all beef hot dogs were also quality dogs. Wow, what an extraordinary dining experience having this All-American meal in a friendly environment. I highly recommend this restaurant and look forward to returning many times. Some say it's pricey, I say it's priceless!