I hadn't been in a Long John Silver in a very long time, but after watching closely the making of…read moretheir newly redesigned store on Williamson Road, in Roanoke, Virginia, and after listening to the positive feedback that I received from a good friend of mine who had recently visited it, I decided that it was time for me to go give it a try.
To be honest with you, it was their exterior fresh modern design, that attracted me to the store in the first place. But once inside the restaurant, it was their extraordinary customer service and quality food that won me over.
A young man with a beard greeted me at the counter with a friendly smile and gave me a warm welcome. He answered all the questions that I had about the items on the menu and went ahead and took my order. I ordered the Super Sampler Platter which consisted of 3 Shrimp, Chicken, Fish, Popcorn Shrimp, and 2 Hushpuppies, with the two sides being Waffle Fries and Corn. In addition to this I also ordered a side of their famous Lobster Bites and for dessert a slice of their Triple Chocolate Cheesecake. All this came with a Softdrink and at a very reasonable prize. I paid using my credit card, was given the receipt and a paper cup for my drink, and asked to have a seat, that they would bring me my food order when ready.
The interior design had a clean, welcoming, bright look, with the light coming in from the large windows resembling the high seas. It had a comfortable ambiance where to enjoy a quality meal alone or with family and friends. In no time at all, the person who had taken my order was back with it on a tray. It was all fresh, hot, and crispy, and not at all greasy. The batter was amazingly delicious and served to highlight the moist and juicy items inside such as the fish, shrimp, and chicken. The side corn was sweet and the waffle fries crunchy on the outside and soft and hot in the inside. The lobster bites were amazing, so were the popcorn shrimp. I enjoyed eating everything with ketchup and tartar sauce, accompanied with my Iced Dr Pepper softdrink. As I was eating, I could see the satisfaction in other customers' faces as they also enjoyed their meal in this welcoming new environment.
The Triple Chocolate Cheesecake was amazingly delicious and the Grand Finale of the meal. After finishing, I could think of no other way to thank the employees of the place than to go up to the bell hanging from the wall and give it a ring. On the back wooden base of the bell, it read: "If we did well ... Ring that Bell." I urge those reading my review to view one of my video clips to watch this action repeated and strongly recommend you come visit here for quality food, in a relaxed environment, at reasonable prices, and with extraordinary customer service.