Food is ok, it's a hit or miss depending on the day. Very greasy at times. Service is good,…read moregenerally friendly.

I have always enjoyed visiting Shake Shack and appreciated the quality and atmosphere it offers…read more However, over the past year, I've noticed a significant increase in prices that makes it difficult to justify the cost for the portion sizes provided. During a recent visit, the total was over $60 for three small meals for my family of three. While the food remains decent, the overall value no longer aligns with comparable restaurants in the Cleveland, TN area. For instance, similar establishments such as Steak 'n Shake provide comparable quality at a more reasonable price point. I hope Shake Shack considers reevaluating its pricing or portion sizes to maintain the balance of quality, affordability, and customer satisfaction that made it such a great place to dine in the past.

While visiting from San Francisco, I had a craving for catfish and came across this location. After…read morechecking the reviews, I decided to try the catfish meal along with jambalaya, and of course, I had to sample the highly recommended pineapple iced tea. The catfish was fried to perfection--crispy on the outside, though it could have used a touch more seasoning. Still, I enjoyed every bite. The jambalaya was flavorful and one of the best I've had in quite some time. I also ordered the lemon pepper wings, extra crispy, and they were so good that I cleaned the bones completely. I paired everything with the refreshing iced tea, and it made for a fantastic meal. I can't speak to the location or service since I ordered through DoorDash, but I would definitely return to this place!

A wonderful find for lunch. We had gumbo and hush puppies for lunch and both were delicious…read more Service was lovely as well and we really enjoyed talking to the lovely lady who was running the restaurant that afternoon.

i've been to this city cafe location many times in the past and have never had a bad experience…read morethat i can remember. this time was no different. we had a super sweet waitress who was attentive and friendly. this is the second time i've ordered this burrito as well and it always is a big hit with me. i love the egg whites, feta cheese and turkey sausage, and the addition of salsa just gives it a much needed boost. it's also one of the few dishes on the menu that's not a heaping amount of food lol (my friend ordered the gyro and the size of the portion they brought her was definitely a dinner sized portion.) it's never felt too dirty or crowded in this place and i always appreciate that it's pretty quiet whenever i go. certainly worth a drop in now and then, especially to walk by the display of desserts longingly. perhaps for my birthday haha

Great diner with Greek and Italian food. Homemade desserts and selection are amazing. So many…read morechoices for entrees you'll definitely never get tired of eating there. Prompt and attentive service.

Every body was so nice and food was chief kiss I've got two burgers everything on it on your orange…read morecheese, fruits and a Oreo peanut butter shake and it was delicious. Five stars service was amazing. Everyone was so nice. Chef kiss

I got the barbecue sandwich and about 30 mins later my stomach began to hurt and next thing i knew…read morewhat happened I began throwing up everywhere if I was you DONT GET THE BARBECUE SANDWICH.

This is the best zaxbys I have been to in years. food was good but the customer service was great…read more Daniel, greeted me when I came in took my order and helped me pick my sauce. I have never had better customer service at a fast food restaurant. thanks Daniel!

The food was delicious, and the service was good, but my order was wrong. I don't think the cooks…read moreread the whole order, maybe you add numbers menu items. I received fingers instead of boneless wings (yes there is a difference) and regular slaw instead of Asian slaw, (again there is difference). I think they read buffalo and slaw.

Amazing food and service. We enjoy going there for consistent healthier food options and the…read moreserving sizes are more than ample. Monday's Special $7.45 is a great deal !

No issues with the taste of the food -- my issue is the price versus the portion size. You can…read morebarely get a full scoop of meat. When this place first opened, you used to get two scoops per bowl. This time I was honestly shocked because I didn't even get one full scoop. Same with the sides -- I had to ask for more corn and cheese. On top of that, a few employees didn't speak English, and the woman at the end of the line is consistently the most unfriendly person in there. She acts like the food is coming out of her paycheck and like she's determined not to give you anything extra -- at the very least, spread the food out across the bowl. It also feels like portions depend on who you are, because some people seem to get more than others. We tried Chipotles a few wks ago and were amazed at how much meat they gave in comparison but didn't taste as well as this ... so here I am back here today but it's Disappointing, because this place started off so good.

Loved the way placed. Loved the sandwiches the deli, I had the triple Decker don't remember what…read morethe name of it was, but the sandwich was phenomenal. The service in the deli was phenomenal the girl behind the counter and the gentleman behind the counter. We're incredibly attentive and customer orientation. The only issue I had was we bought the milk in the glass jar. It had an expiration of 3/21, but after we opened it, it was chunky and curdled on the inside and no, I am not talking about the little cream plug at the top. It was chunky throughout. However, the chocolate milk we got was fantastic. My family will return.

I really enjoyed this place and would love to come back and try different sandwiches! Such a good…read morelocal spot. I love when the shop has a market with goodies to look at and choose from as well. There were so many options for sandwiches, and I love that the menu is based by meat - it makes it easier to sort through. Such a unique selection of drinks and chips as well. The service was great - the staff were so nice and quick to get us our food. It's an old-timey feel in there and a good place to chill or study. I can see why it was #1 when I searched for a lunch spot nearby!

Fast service! Hot bag of a perfect order. The drive thru girls were so precious. They greeted me,…read moretook their time while I ordered and even asked about my day! Wrapped up in a couple of "my pleasures!" by the window ladies and my meal was amazing as always. CFA Keith has my whole heart! Great job guys!

Ordered 2 chicken sandwich meals for dine in. Recieved our drinks and table flag. After a 20 minute…read morewait, I went to the register and asked about my order. I was told that they were working on it. After a total of 30 minutes I went back to the register and asked again. My order was sitting on the counter. Not sure what the problem was but there is tom for lots of improvement.

I love love love this ice cream or frozen custard. It's soft and creamy. They sell food that I…read morewould compare to steak and shake (not my favorite). Their fries are tiny but burgers are decent. I'm not sure about vegan/vegetarian options. You can build your on concrete, shakes and sundae's. My favorite is the turtle sundae and the have a giant Oreo ice cream sandwich.

All tables = dirty. Food on the floor of almost every table. If you are dissatisfied with your ice…read morecream...guess what, you get to pay for a new one. Half eaten shake was put back on the mixer with extra ice cream. Totally unacceptable service. They look like you are the bad guy. Poor service. Culver's can't come soon enough.

This place is a train wreck. Poor management, disgustingly dirty, and the staff is incredibly rude…read more Food has gotten worse the longer the restaurant has been opened. Save yourself some money. Don't visit.

Got the flapjack breakfast. The flapjacks were pretty tasteless but what do you expect since they…read morecame from a bag. Expect them to try and increase their profits by not giving all the change.