I used their online appointment scheduler to chose a service date but there wasn't an option to…read morechoose a time frame so I waited for someone to contact me to complete scheduling. No one called me so I called them on the date I requested service. They sent me someone from another company out of Austin. He showed up in an unmarked car, a leaf blower, and a 6 foot cable attached to a power drill. IMO he wasn't equipped to service my dryer duct. For the money, I had what he brought and could have done the work myself but didn't because my duct is longer than 10 feet. Value - subpar at best.

From the owner: Killeen Air Duct Cleaners, your trusted partner in creating cleaner, healthier homes since 2007. As…read morea Family Owned and Certified Air Duct Cleaning Company, we proudly serve the Killeen, Texas, and Copperas Cove, TX community with a commitment to excellence and customer satisfaction. Our team of skilled professionals uses state of the art Air Quality equipment to effectively remove dirt, dust, mold, allergens, and other contaminants from your air ducts. By improving indoor air quality, we help ensure a healthier, more comfortable living environment for you and your family, At Killeen Air Duct Cleaners, we believe in delivering results that exceed expectations. Trust us to provide the care and attention your home deserves

I requested a look at my shower beacuse DR Horton did not install it properly and was just going to…read moreseal it without looking for issues with water or mold. We'll I called they came and sure enough I have water pooling behind the shower. They checked my doors vents and shower and I would say what I spent with them is money well spent. Hands down I would do it again.

From the owner: Your local, veteran owned and operated SERVPRO. #1 in restoration, 24/7 emergency services - water…read moredamage, fire damage, storm damage, biohazard, trauma, and more. Certified professionals equipped to handle any size disaster, residential or commercial. Prompt, reliable service, restoring your property to its pre-loss condition.

This a great service to have done! Just had my a/c ducts, a/c unit and dryer vent and dryer cleaned…read moreby this company. Dan and his helper did a marvelous job! Sparkling! House smells wonderful! They cleaned everything up after too. The price was very good and fair! Definitely recommend!

Detailed and great work. Johnathan was excellent at explaining and communicating. It was all…read moreclear what was going to be done and everything asked for was done professionally. Duct X quotes are on the pricy side of things. On other jobs, I walked away from the pricing and did it myself.

Had an issue with my HVAC continuously running without circulating. He was able to quickly diagnose…read morethe initial problem, and fixed it quickly. When further problems arose with the heating element, he meticulously troubleshot it, fixing issues along the way. He is clearly knowledgeable and maintained all of the replacement parts on hand, so he could fix the issues quickly. He fixed the issues in less than two hours, and the HVAC is running perfectly. Would definitely use again.

From the owner: DAD'S Thermostat LLC serves homeowners and small businesses throughout Copperas Cove with…read moreresidential and light commercial HVAC service. Whether you're dealing with a system breakdown, planning a new installation, or looking to improve indoor air quality, you need someone who understands the local climate and responds quickly. Central heat and seasonal cold place real demands on your heating and cooling equipment.

Unfortunately, I had to make an after hours service call. Can't wait in this Texas heat. Killeen…read moreHeating and Air had my AC back up and running the same evening. The tech arrived on site, had a good idea of the issue based on the information we exchanged over the phone, and got started very quickly after arriving. He had the part available, and got my unit fixed and was off to the next hot customer!

Called and left a voice mail recently. I also completed a request on their website. Very…read moredisappointed that I never received a response either way. I had my unit installed by them and was satisfied with the service, however, I guess I'm not a valued customer.

Hvac and electric work. Friendly and efficient staff. Good pricing without price gouging when i…read more add something little.

Just wanted to send a big thank you to CWS Services. These are our go to electricians! They…read moreinstalled our a/c system a few years ago at a great price and they are called when we need it serviced. Today we needed a light switch replaced that wasn't working. Chris and Peyton were here exactly at the appointed time and the job was finished quickly. All the technicians we've dealt with from this company have always been so friendly and professional. They also offer a military discount so that's always helpful. Keep up the great work guys! I highly recommend CWS SERVICES!

Very pleased with Ellis after having to replace my entire heat pump unit. I got quotes from two…read moreother companies in the area and went with Ellis. They were very quick to set up both appointments, with the installation of the new system the day after Bart was over to give me a quote. The guys who installed the system were right on time, very friendly and were done when they said they'd be. They even swept up the dust in my house after putting a seal around the vents. Bart came back the next day to check on the system and to set up surge protectors on the equipment. The price was well under my other quotes and I really appreciated the "paid in full discount" they offered. I'm going to sign up for an annual service from the company as well. It is a hefty expense, but I'm happy with Ellis Air and I'm glad I decided to give my business to them.

I contacted Ellis Heating and Air in Killeen, TX in July 2025 to service my unit. The technician…read moreadded freon yet advised me there was a leak that he could not find, further advising that my unit was "cheap" and needed to be replaced. Feeling a bit insulted, we ignored his opinion and thanked the tech for his assistance. I called Ellis again September of 2025 because my unit again was not cooling. Ellis sent another technician, who advised again our unit was "cheap" and the compressor needed to be replaced, and we did not have a warranty. Ellis quoted $3200.00 to replace the compressor, or, $3600.00 for a new unit. We questioned this because we just purchased this home in 2022, so we researched our unit ourselves. We scanned the QR code on the back of our unit which immediately reflected a full warranty through 2031. I was able to contact the company who installed the unit. They immediately came out and confirmed the compressor had not failed but we had a clogged filter dryer. $150.00 later our "cheap" unit is working perfectly! CONSUMERS BEWARE!!!

They are the best!! We have had issues with our AC for 2 years, we have had 3 other companies come…read moreout to fix it and not one was able to fix it. Found these guys and tho it was complicated (due to the builders lack of knowledge) and very time consuming they did not give up, came back again and again until it was fixed. Gave us lots of great information about our system and how best to get the most out of it. The young men that came out were very professional and patient with our many questions. We would highly recommend this company and will not use anyone else.

Called them up and so happen they had a guy close by to my area! Cliff showed up super fast being…read morein Texas this heat is no joke! So I needed my AC fixed. He hopped in the attic and started checking the system out! I was really worried it was going to be something major. Turns out it was a simple fix and got me working and CHILLING in no time. Super informative me being a first time home buyer he explained everything I need to look for where leaks can come from. Showed me some air filters I didn't know I had that really needed to be changed. I highly recommend the COOLEST AIR Cliff was just a life saver for my house. I will never call anybody else other than Cliff to treat my system . Thank you so much Cliff!!!

This company s trustworthy in their work and their quotes. Roman is excellent at his craft and…read moretakes his work seriously. I am very happy with the outcome and the price of the job.

Regina's communication in scheduling was great. Abraham came…read moreout and provided an estimate to help fix out vulnerable chase cover where critters and water were starting to collect. He gave me options and explanations and communicated the issues really clearly. He came back in 2.5 days and installed a custom made metal chase cover, removing the old nasty one. He's awesome and I'm very thankful to have had him doing this work for us! Thanks abr

My heat went out, and I called for a technician to come out, and they did. He mentioned the parts…read moreneeds and what the bill would be. I also said I would just like to price a new unit to see if I might, would be interested at some point in replacement. The man who called about the new unit was very pushy and when I told him that the estimate he gave was not in my budget for now and I would just repair my unit he got very pushy. Then, the technician who came out never called or came by again. He was also arrogant when he was here. Poor professionalism from him and the company. Never updated me on the part, and never even bothered to tell me they were not going to fix my unit. Got someone else, and it turns out it was not the parts that I needed. The only positive was when I called for service, the rep who answered the phone was very nice and got me scheduled quickly.

I want to rant about AIR SERV of KILLEEN. They just made me so mad. Please don't use them…read more.. This company will come to your house late and not call. Then, when they show up, they will say you need a new machine and charge you $$$ for the new machine and the installation. They didn't install it right the first time, so they came. 2nd time, after 2 days with no AC, they added more freon than they were supposed to add correctly the first time. Then they came the 3rd time because there wasn't enough freon from the first and second time they came. Then they charged me $300 for 3lb of Freon. Now my heat isn't working, I ask them to come fix their work. They don't want to take responsibility for it.