I wish I could give them TEN STARS! I cannot say enough great things about Middletown HVAC!!!…read more I provide more details below but the summary is that Middletown HVAC cares for your home like it is their own - such excellent and honest service! Bryan came out to our home twice during a snow storm to ensure our heat was taken care of. That is a level of kindness and commitment I have never seen before! We have a brand new HVAC system that is about 1 year old (installed by a big HVAC company - worst mistake we could have made). The unit has stopped working at least 4 times since its installation so I finally called Middletown HVAC yesterday because it stopped working again. I called at midnight and Bryan (HVAC expert) was at our house in less than 30 minutes! He installed a new thermostat and went on to another house for a repair. Mind you, a snow storm is coming and he was out repairing units for families until almost 2:45am! The next day we realized the new thermostat stopped working, which is indication that something was wrong with our initial HVAC install (done by another company). It is the middle of a snow storm and Bryan had a SNOW PLOW bring him back to our house in the morning to fix the issue. It turns out the prior company incorrectly wired the unit and the thermostat was frying itself. Bryan ordered the new part we needed, fixed the wiring issue and turned off the fuse to the HVAC to avoid a potential fire. He was so kind and explained every step of the repair and the issues he identified. Other companies said they couldn't send techs out for several days but Middletown HVAC had Bryan out twice in the snow! I honestly feel like they care for their customers' homes as if their own families lived there, which is such a rare thing to see!

I have never worked with Middletown HVAC but they responded very quickly to my project request I…read moreposted on Yelp. Their responsiveness made me feel like this is a project I want to hand to them plus their price quote was better than everyone else that got back to me. They quoted me $125 while everyone else had tossed $200-300 ballpark. We scheduled on my few days off so none of us would have to rush through this maintenance. I texted to confirm whether they were still coming down 24 hours prior to our appointment. No response. So I texted them again the same day to make sure he was still coming down. He finally responded and apologize. Then told me he'll be there in the afternoon. Mind you, we are a little further from each other but if the distance was a problem, he could've told me and I would've went with other options but again, the schedule was set. So I was already expecting him. It was starting to get late and still nothing back yet, so I texted again and ask if he would like to reschedule? He finally got back and said yes to rescheduling so since he seems busy, I told him to get back to me at his earliest convenience. It's now February 10th. Our date was January 26th. I still haven't heard from him yet. Not only did I feel like this was a bad tinder date, now the problem that I had with my water heater just became worst. The issue was a burnt smell from the water heater that requires a professional flushing. Now so it's prolonged some more, the heater has burnt right through. It went from a flushing to a whole replacement. I'm giving them one star for flaking out. Should've been more straight forward about not wanting to take the job because my $200-300 maintenance issue just sky rocket into well over $1000. Edit: It looks like the owner has responded and no, I'm not changing my review because there was a scheduling problem. I gave the company the right of way to give me a date because they seem like the busy one and I told them my complete date. I was waiting for them to get back to me about the date. When I hand a job to someone, I'm not going to look around until the company calls me and say that they cannot take the job. I was under the impression that they were still coming around. I have text messages that provide my communication process and the companies responsiveness. I'm not going to show it or anything because it's unprofessional. What else I find unprofessional is when a company text you after you wrote the review with a snarky tone, like I was the one who did something wrong. I'm definitely not recommending this company because if you give a little feedback, they make it seem like you were the problem. No thanks. Again, sorry maybe we were just not meant to work together but just take my feedback as something that you need improvement on. I'm the customer that you kept waiting. Not the other way around. That's the point of the review.

We needed a new heater for our house. Gans Plumbing gave us a very competitive price. I also had…read moreour hot water heater replaced at the same time since it was 13 years old and needed to be removed to change out the heater . The staff was terrific to work with. The work performed was completed on time and without any issues. The work area was left clean. I would highly recommend Charles B. Gans.

Gans plumbing sent a plumber - Colin - out to fix a leak and cap a gas line. Colin was terrific! He…read morefixed the leak, clearly explained what he did and walked me through different options to cap the gas. He answered all my questions and also examined a potential leak in my basement. And the price was cheaper than other plumbing services I have used for similar issues. Highly recommend!

This place is awesome. We just got home on Sunday from vacation and our AC was not working. It was…read more95 degrees outside and hot as a sauna inside. We checked everything ourselves and couldn't find an issue. Then we started calling the companies on our equipment for service, no go, none of them even called us back. We called Delfera and Tom answered, he will be out in 20 minutes. Not only did he come promptly, he got the unit working in like 15 minutes, a broken pump. After all of that the price was incredibly fair and reasonable. I was expecting to get hit with a huge bill for a last minute Sunday service. I will be using Tom and Delfera for all my work going forward. By far the most responsive and fair priced service I have seen so far. Loved my experience.

#1 Heater & A/C Company Offering Outstanding Services at Terrific Prices!…read more There is just no better heating and A/C company servicing Chester County. I have lived here for 32 years. I have used most of the competitors of DELFERA AND SON. Some are good; some very good -- but there's ALWAYS a catch! Either they are too expensive or repairs (and schedules) are unreliable. I don't know how you could improve the services offered by DELFERA AND SON. Two years ago, I wrote a rave review and have stayed with this company ever since. This winter, my 40+ year old, outdated heater broke down beyond repair. Tom Delfera came shortly after I called him. He managed to repair my heater, but showed me the problems that would blow up on me shortly. He also found a HOLE in my outside oil tank! He suggested a new system and a new outside tank. He worked out a deposit and payment plan that was literally thousands of dollars less than earlier estimates from competitors. He came a few days later, on the schedule he promised, with his son and another strong, big man and with all the equipment. The three men worked without stopping from 7 AM - 4 PM. My new heater system looks terrific and works extremely well. It is much more efficient than my old system. Ten days later, the needle on my outside tank has hardly moved. Tom and his crew are very respectful of you and your home -- and your dogs, if you have them! AND, they clean up their work area extremely well! If you haven't tried DELFERA AND SON, you owe it to yourself and you family to do so! Call their office and owner Tom Delfera will get back to you without delay. (He's also a terrific person!)

I highly recommend Donnelly Hearing and Air conditioning! We had a couple companies come out to…read moregive us quotes. Donnelly's quote was significantly less than the other companies. However, the quality of the product and the installers were top notch!! First, their lead hvac technician came to our house to gather all the info about our current unit, house sq. footage and number of vents. He spent about an hour and answered easily 50+ questions with patience, honesty and clarity! (I'm a big question asker with any repair person. How I'm responded to really matters to me!) The day of installation they came on time and worked tirelessly for most of the day only breaking for lunch. Again, we had more questions all answered with ease and respect. We were shown how to work new thermostat and they even set it up with our preferences. The workers always put booties on their shoes and everything was cleaned up upon departure. I love that it is a local family run company with a stable, long term staff who are highly knowledgeable and personable!

Tom was very helpful and provided great service. He went above and beyond, stayed in communication,…read moreand fit my budget without pushing. I highly recommend this company.

Can't say enough good things about the quality of work and the professionalism of the crew! They…read morewere timely when I had a plumbing emergency. They have also replaced an old heat pump, an old hot water heater and other outdated household items over time. I would strongly recommend them to friends and family who need their type of services.

In the middle of a heat wave, I needed exhaust fans replaced. They need to be vented to the…read moreoutside, which involved a trip to the attic. Paul and Travis worked hard to find a time, first thing in the morning, to accomplish the job. I appreciate their perseverance. Expert workmanship and a fair price. Highly recommend them!

My plumber recommended them to restore my hydronic system when a prior contractor couldn't restore…read moremy system after shutting it down for plumbing work. Basically, an entire zone wasn't getting any heat and the pump was running hot. Karalis' guy charged me a $135 diagnostic fee to tell me that either the system was air bound, or the pump was bad. I could've diagnosed that myself. He promised to get me an estimate on making changes to the system so that the problem would be resolved. After a few few weeks of not hearing from them, I called and got the owner on the phone. He said that they were looking into it and that they would get back to me with an estimate for the work. It is now been three months. Radio silence. I'm not impressed, I won't use them, and I recommend you don't either.

These guys were great! It's not easy to find an honest small company that works on commercial…read morerefrigeration anymore so they certainly are worth reaching out to. We recently had a compressor go down for a large walk in cooler and these guys stepped up with a no nonsense quote. They had us up and running in a couple of days. They were very professional. The owner took the time to go over the parts/repairs needed and answer all of my questions. The price was fair. Moving forward they also recommended a preventive maintenance service to keep the new compressor and other parts of the unit healthy and running strong. I can't speak for their AC and heating (yet!), but for refrigeration needs in the Delco area they are reliable and responsive. Thanks again guys!

Madsen is not at all concerned with customer service once they get the job. Joe is simply…read moreincompetent and the designs are flawed when time to execute. Delays upon delays as well as change order costs that were never initially communicated. The craftsmen are solid, but the premium you pay for the busted business process is NOT WORTH IT. Plus, they do use subs for electric work and flooring and those folks are NOT reliable nor do they care about quality. Just find someone else - this company doesn't value the customer experience despite charging tens of thousands of dollars.

I just had my kitchen and 2 bathrooms gutted and constructed by Madsen. My house was built in…read more1926. From initial contact, selection of materials, the installation, they were a true joy. I will say they are honest, totally anal, have the best carpenter, plumber, tile installer, I could have ever hoped for. Most importantly, they care.

We called Brandywine Valley to get a quote to replace a heater blower in our HVAC system. The…read moreproblem had already been diagnosed. In fact, thru Shorty's in Indiana, we were quoted a price for the Carrier brand blower motor- $790 In fact, Shroty's told us what an easy fix this particular blower motor was. https://shortyshvac.com We called Barndywine for an explanation and were unable to get a breakdown of parts/labor, nor could we learn if the company was using an EOM (Carrier for our HVAC) blower motor or an aftermarket Blower motor. We were quoted a price of $1800. We have no idea what that $1800 entailed. There is no transparency. Doesn't seem like a lot to ask what the price of $1800 entails. NO RECOMMENDATION

Asked for an estimate related to replacing a boiler and indirect water heater. Bill…read moreevaluated the situation with an in person visit to my home. He indicated that he would provide the estimate within a few days. After a week I called him and was told I would have the estimate forthwith. The estimate was not provided despite my call and because I feared such poor customer service would reflect on the installation and subsequent service, I cancelled my request from this company.