I came here and someone didn't wash their hands and that's all I will say. Never again…read more The service was okay. Nothing to write a yelp about. I should've known when our Icecream was melted when it arrived to us shortly after we ordered, but I assumed it was because it was a "hot" day. Like I said, NEVER again.

The golden girls decided to grab a burger tonight at this location and we loved it! The staff was…read moreamazing and greeted us outside as well as inside when we came up to place our order. Great setting and service. We sat and ate and we enjoyed our yummy meals. This was after work so we were hungry too lol I had the butter burger with cheese and fries. I got a black and white milkshake (chocolate and vanilla) and it was delicious! I was looking for a Neapolitan shake but it was no strawberry shakes lol mine was good though! We are going to have dinner at this Culver's once a month!

Food was so fire! Service was fast and the fellas was super…read morenice! I just randomly stopped here and Im glad I did! Best gyro I ever had!

Recently moved from the city to the South burbs and Perros Bros was one of the first places I found…read moreand loved so far. However tonight I decided to order from Perros since their Gyros Plate was my favorite cheat meal. This is by far the worst Gyro I have ever received in my life . I almost feel offended from what received. Idk if someone was having a bad day or just in a rush but this is unacceptable to customers who came to love your restaurant.

I really was hoping the sandwich would taste great. After checking the menu on the internet, I was…read morelooking forward to a BLT. The service was outstanding. Unfortunately, the product was subpar. The bacon was flimsy and soft. The thick bread and chewy bacon combined with lettuce was just too much work for my jaws. I ate a few bites and decided to toss the sandwich. I wasted my time and money and won't be back.

service okay food terrible I asked for specific modification didn't receive them also there was…read morehair in my food all they did was give me another which I did not eat I asked for a refund and was told I couldnt get one I been here multiple times and never received bad service this lost me! DONT RECOMMEND AND WONT BE BACK!

Pretty good man. Food is like every other McDonalds and service was friendly. Went through drive…read morethrough and even that had an aura that just gave "fast food." Love that. W ambiance.

1 Star - Completely Unprofessional Experience…read more This was one of the worst customer service experiences I've had at a McDonald's. I attempted to place two orders using two valid promo codes--one large order and one very simple order (three hash browns). Instead of calmly explaining any policy, the employee immediately became dismissive and unhelpful. What should have taken seconds turned into an unnecessarily tense situation. To make matters worse, while I was still standing there, the employee began discussing the situation inside the store instead of addressing me directly, which felt extremely disrespectful and unprofessional. At the same time, she escalated into a heated argument with another customer, creating an uncomfortable and chaotic environment for everyone present. There was no attempt to de-escalate, no courtesy, and no professionalism. This is fast food--mistakes or limitations happen--but how staff handle customers matters. This situation was handled poorly from start to finish. Management seriously needs to step in and address staff behavior, communication, and customer service standards. Customers should never feel talked about, ignored, or caught considering walking away over something so simple. I won't be returning to this location unless there is a clear improvement.

The grilled red snapper was good and the service was too. The gentleman who serviced me was very…read morepolite especially when I asked if they gave Sr Citizen discount which was no

Visited Red Snapper in Matteson July, 10, 2026. Paid 16.99 for a four piece catfish dinner plus an…read moreextra $3.00 for center cut pieces. $20 for 4-piece catfish dinner. The fish was dry, refried and hard. The French fries were like pieces of composited potatoes, no taste at all. The whole meal was inedible. Called and talked to someone who said he was the manager. He said he'd need to talk to the cook. You don't talk to the cook. You tell the cook to serve fresh fish. I will not go here again.

Traditional A&W and LJS restaurant…read more Dining in reminds you of a 1950s diner with a jukebox, seating, and an overall atmosphere. Generally, I am not a root beer fan, but there's nothing like homemade A&W root beer. The only thing better would've been a float, which is optional, but I did not order one. I ordered the fish-and-chicken platter, which came with two sides. I forgot how greasy the delicious food was. The location is dated and could use some major love, but the two staff members working did a great job of ensuring all the food was hot, fresh, and made to order.

Horrible service! I was in the drive-through for over 15…read moreminutes, even though my order was ready much earlier because I ordered on the app. The two cars in front of me must've had huge orders, and they should've had them pull up ahead of me and let them wait somewhere else. That's how all the drive-through's work nowadays except this one!

Okay, so here's an update: I think you're going downhill, Matteson Chipotle. Two out of the last…read morethree visits (within a 10 day period) the guacamole was rancid. Look that word up: rancid. I make guac at home and I do NOT serve it to people when it has begun to turn (which it does, folks, come on now). It's a dead giveaway when it stings your tongue with a fizzy, sharp (horrible) feeling and the consistency of the guac is not firm and cold, but runny (like applesauce) and lukewarm. Also tinged brown and not avocado-green. Secondly: you remind people constantly of the upcharge for guacamole with the exception of "veggie" orders (meatless), why today - all of a sudden - there is NO verbal notification nor a posted sign anywhere that if a customer orders extra cheese, you will draw an "X" on the tin lid and then charge an extra 90 cents? Since when?? This didn't happen a few days ago and there's nothing on the internet advising of this policy change. Look. I can handle 90 extra cents of cheese on my veggie bowl if 1) the cheese is - in fact - EXTRA (don't get me started on your sad extra few strings of cheese, I'm not kidding) and 2) I WAS TOLD FIRST. Once upon a time I gave you 5 stars, today I struggle with 2 and that's only because the customers in line were so friendly while we waited patiently for you all to be better than this, alas... Smh.

Worst location to ever exist!!! They are so slow and don't care about you at all. They always get…read morethe orders wrong and SUPER UNSANITARY!!! They have the worst attitude ever. The line can be out the door and they won't even bat an eye. They don't even wear gloves most of the time this location should genuinely be shut down!!

Chick Fil A's first day open! It was fantastic. The service was spot on, per usual with the Chick…read moreFil A business. The service was also fast for it being their opening day. The inside was well decorated and very clean, there were tons of corporate people hanging out in celebration for the event. I'm excited that there's a Chick Fil A in Matteson now!

I came through the drive thru earlier around 1:30 and was greeted by an excellent young gentleman…read morewho took my order. I have always loved Chick-fil-A, but my experience today left me completely shocked by how I was treated by the management staff. It started with a simple mistake: I got home and realized I was given a regular chicken sandwich instead of the spicy one I ordered. When I went inside to get it fixed, I asked the Team Lead (Yemithe) if I could get a drink refill while I waited for a salad I had just ordered. She refused, citing a strict carry-out policy. No apology for the wrong sandwich, no empathy--just a hard 'no.' When I asked to speak to a manager, she claimed she was it. I eventually had to change my order to 'dine-in' just to get the drink I originally paid for. But the most upsetting part came next. After sitting down, I asked for a to-go bag. The Director on duty actually came over to my table, interrogated me, and demanded to know why I needed a bag. Rather than stepping in to make things right after her staff messed up my order, she chose to micromanage me, speak down to me, and then go gossip with the Team Lead. I am a paying customer and I am spending my hard earned money and even gas to go back after THEY made a mistake with my order and still I was understanding because mistakes happen but what is not okay is disrespect I did not feel welcomed or experience friendly service they are treating me as if I am a servant of theirs questioning my needs and making me feel super uncomfortable the total absence of basic hospitality, and the hostile attitude from the leadership team were appalling. Is this is the new standard of chick fil a?