Gaby, has an amazing personality and good customer service skills. I am disappointed with all the additional taxes, but food was delicious as always. read more

Everything is Amazing! Food, servers, ambiance! The most friendly staff! We come here twice a year (we live in VA), sometimes more! Always our go-to restaraunt! Chef is AMAZING! Cannot say enough about Sam, Evan, Aubrey, Carlos, Gabby, Jillian!!! Love them all!! read more

This was our first meal after a long 9 hour drive. The appetizers were good. We got a seared tuna and the Crab Tots. The Crab Tots were great!! Everyone in our party got a bowl of Gumbo. The flavor was great but I wouldn't necessarily call it a Gumbo, it was more of a etouffee- it had no broth. However we still really enjoyed it. We also got a roll of sushi which was good- nothing fancy about it. Our waitress was kind and very prompt but not overbearing. The host was very welcoming asking us how our day was and if were here visiting, where were from etc. We sat at a outside table with a creekside view. My husband got a Old Fashioned drink and said it was extremely good. My friend got a bloody marry but said the vodka was too overbearing and the drink wasn't dressed with any of the normal goodies a Bloody Mary normally is. We would come here again. We were so tired and I forgot to take photos. read more

Food was verrrrry mid. We tried somewhere else after being big Chesapeake's fans, and wish we would've just stuck with our usual... Gator bites- very, very, very chewy. Crab legs- poorly cooked and hardly any meat Grouper- overcooked and rubbery, small piece of fish Clam chowder- thick chowder paste with more potatoes than clam Mac & cheese- best part of the meal Service was good tho read more

This place has a soft spot in my heart. I love the space, I love the bar, and that includes the one upstairs for sure with a great view of the mountains and the parkway, the one downstairs is just spacious and comfortable to sit at. Downside. This place is so large that it never seems busy, and it always seems half empty. This gives you a feeling that maybe it isn't so Good? However everything I have tried here has been delicious. I am so glad to see that the upstairs bar is now open, a couple times in the last year I have stopped in to grab the view and a drink and was very disappointed that we weren't able to sit upstairs in the open air looking at that beautiful landscape. read more

I was very cautious about visiting Harpoon Harry as the reviews were not great and the restaurant was empty when we arrived at 6:30 for dinner. The food was surprisingly good. I got the salmon which was very generous and my son got the lobster Mac and cheese. I felt the Mac and cheese was a bit greasy for my taste. One star removed because it took forever to get our check and pay the bill. We waited for the check longer than the food! read more

Had a good visit to this massive seafood restaurant. Interior was very impressive when we walked it featuring beautiful wood work. They have a merchandise shop inside of the restaurant. They have a huge menu with pages and pages of choices. I had the fried catfish and it was good. My friend had the cheeseburger and it was delicious. My son had the king crab and lobster boil and it was fantastic. Also the prices were very reasonable. The king crab boil was only like $80 and also included snow crab and lobster. It was amazing to get lobster, snow crab and king crab for such a low price! The sausage in the boil was horrible so they need to change that, but everything else was good. They have Multiple bar areas and cocktails were good. I recommend the lemon drop martini. Bathrooms were very clean as well. We would definitely visit again. read more

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We had a jeep tour before and decided to stop in after when we were hungry. I think the price was higher than the food was worth... The appetizers we got were good! The shrimp was so good, highly recommend and the layout was aesthetic. I think the sushi was mostly rice and kind of warm but it's also sushi in Tennessee so I wasn't expecting much there. The duck!! Overall, that's why I decided to leave a review. The staff was chill. They weren't too attentive but I was tired and it didn't bother me - they still checked in on us. Bathrooms were clean as well. read more

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Yaaaaa y'all messed up BIG TIME!! It only takes one screw up for me and this one was major. Y'all a little early for Christmas 'cause y'all just served me CHARCOAL! So I ordered the Surf and Turf: filet mignon and medium well. Not only were our appetizers quite late but my food came way later than every one else's and when it did come my only thought was... "is this a joke?!" CHARCOAL, literal CHARCOAL! Inside and out! You could TAP on it and it was hard AS charcoal. I just don't understand how the cook could've allowed that to be sent out. Gordon Ramsay, would've chewed your asses out for trying to send out that ABOMINATION! The waiter who brought it out should've been embarrassed to present that to ANY costumer smh. Oh and something was up with your water, it tasted like metal. Might want to check on your pipes! On the bright side, the shrimp and grits was delicious! Had a New Orleans taste to it. The service was great, our waitress took care of my steak and one other screw up the chef made with no problem. The appetizers were great, but that steak was your big mistake! DO BETTER Harry's!! read more

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Ambiance was fine for a fairly empty restaurant. Should have been our first clue. Service was very slow, they were clearly understaffed. Unfortunately when the food finally arrived a few dishes were cold and really not tasty at all. And of course they forgot to bring my son's dessert. Overall a bad experience. read more

We came for lunch after a jeep tour. This restaurant is massive and super decorative and clean. We started off with a Bloody Mary that Melissa made and it was delicious! We had the cowboy nachos and it was delicious and huge. We re a party of 4 and couldn't finish it. For the entree I had a bowl of she crab bisque which was good but didn't blow me away. Hubby had the burger and he said it was delicious. The other party had the fried fish sandwich and the seafood pasta that they both agreed it was delicious. Melissa was the bartender and server and she was fantastic. Don't look at the negative reviews. This place is great and portions are large and the food is delicious! read more

Harpoon Harry's Crab House - She crab bisque - Seafood Near Me - Pigeon Forge, Tennessee

Seafood dinner for 4 We made a reservation online in the early afternoon. We arrived close to dinner time and noticed the huge parking lot. As we walked towards the front, I saw a sign mentioning patio seating. We entered, checked in, and let them know we had a reservation. She confirmed it and we were led to the far back corner of the dining room. I asked about the patio, but she said it was closed due to the cold weather. This place was huge, with seating everywhere. There were booths, large tables, small tables and with a wood log cabin design as the main theme in the whole dining room. We were given menus and started to make our way through all the pages. Then we waited and waited. Our server still had not arrived. Wifey and the girls went to the restroom and came back, and we still had not been helped. I flagged down a staff member and asked if he could send someone over. He said someone would be with us shortly. A few minutes later, the same person I flagged down earlier came to help us. He was ready to take our drink orders. I initially wanted to try a new beer I saw on the menu and ordered the Black Horse IPA, but he advised that all the taps were broken. I switched to a Modelo Negro and Wifey ordered a Yuengling. My youngest ordered a tropical margarita, and my oldest kept it simple with a sweet tea. The ladies also added a spinach artichoke queso dip as an appetizer. The menu was massive, with a wide variety of items and specials. There were plenty of good options which made our final decisions difficult. Service was a little slow, but our server was actually very nice. When the drinks arrived, my youngest daughter noticed something black floating in her glass. He replaced it immediately without question. By this time we were ready to place our food orders. Wifey ordered the Lobster mac and cheese. She had a few questions and our server mentioned it was heavy on the Gouda flavor. My oldest daughter ordered one of her favorites that she had not had in a while, the Shrimp and Grits. My youngest ordered the Crab Boil and asked for no extra seasoning, just butter with her one pound of crab. I ordered the Cedar Plank Swordfish special which was served with saffron vegetable risotto. I asked the server if he had heard good things about it, and he said I was the first person to order it and that it had just been added to the menu. I took the risk and locked it in. The food came out fairly quickly, and the portions were huge. Everyone dug in and enjoyed their choices. All the dishes were hot and seasoned nicely. When we were ready to close out the bill, service slowed down again. Our server was nowhere to be found, but he eventually returned and was very apologetic. Overall, despite a few hiccups, we enjoyed our visit to Harpoon Harry's with the highlight definitely being the food. We would return to try other items from the extensive menu the next time we are in the Pigeon Forge area. Rating 3.5 read more

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This lobsters Mac and cheese was decadent and the portion was huge it's one of the best I've tried thus far. The service was good and the ambiance was chilled. read more

Harpoon Harry's Crab House - Lobster Mac and Cheese - Seafood Near Me - Pigeon Forge, Tennessee

We almost didn't come here because it was low stars. But, the upstairs bar ambiance, bartender customer service and the food was truly amazing. I avoided this place on my last stay and regret it now. I would come back for sure! read more

Me and my husband got a shrimp steamer (these are not boils despite how they look on the menu they are not relatively similar) We got two pounds of shrimp potatoes and one piece of corn It was good it fit us for the evening however it lacked a lot of flavor and I mean a lot, as a farmer I can whole heartedly say that is the worst corn I have ever bitten into and I was really excited and then disappointed. I'd go back but not for the steamers. On the pro side this place was quiet and pretty empty and I got in quicker than my reserved time. read more

I ordered what was supposed to be a lobster roll, but it turned out to be imitation lobster (surimi) made into a seafood salad on a bun. My fries were cold when they came out. My husband ordered a burger, and it had macaroni on top of it -- something we weren't told about. The server also never asked how he wanted it cooked. The server was also working the bar so she was going back and forth. I asked if they had bread, and the server said yes. She brought some after I agreed, but we later found out it wasn't complimentary -- it was an extra charge. Overall, the food was disappointing, the service was lacking, and nothing matched what we expected. Sadly, it just wasn't a good experience. read more

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Was very disappointed. Recognized the name from Tampa location so suggested it for our friend group of 6. Inside was huge, they can handle a rush of people. The tables are even huge oversized picnic style tables to be shared. Inside vibe was cool. Supper slow to takeout order when we came for early dinner before rush. Then waters all around, tasted like metal and garden hose, I flashed back to the 70's!!!!! I ordered shrimp and grits which was delicious probably the only dish that wasn't messed up! Salad order for another friend was messed up and had to be made again but still wrong! My daughter ordered the surf and tuff but the turf was a lump of charcoal when we asked for it slightly pink inside! They tried again this time it was the smallest piece of steak I had ever seen and really too pink inside but we took it home, because it took forever to come back out! Another friend's steak was also way undercooked. Food in general was slow to come to table overall and we were there before a dinner crowd! Need to train the kitchen staff to cook better and learn to read orders properly! I will just stick with the Tampa location. read more

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I have been to this restaurant many times, and it seems to be going downhill each time we come. The service is great, but the food is just not that good anymore. This time we were here I got the fish and chips and my wife got a Smashburger. My wife ate about 10% of her Smashburger and just could not finish it, and my fish and chips were way too salty and the coleslaw was very dry. On top of that, the tartar sauce was just bad. When we first got there, they were very few people there and yet they waited 20 minutes to see us. I don't know why they won't see you and make you wait 20 minutes when they have plenty of open tables.This restaurant has been one of our favorites for a long time, but it has just gone downhill. read more

Harpoon Harry's Crab House - Smash burger - Seafood Near Me - Pigeon Forge, Tennessee

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Food was ok, but 4 previous years it was excellent. Service was mediocre at best. $33 for kids crab (maybe 1/4 lb small potato and half ear of corn was terrible). read more

What a huge restaurant! I'd no idea there was a huge waterside deck on the opposite side of the bar. It wasn't busy when we arrived, but it had really picked up by 7pm. The interior is all crafted with wood. Nice touch. Our server Tyler was nice and attentive. We tried the crab tots (five) which were nice and crispy on the outside, but slightly crumbly. Still delicious. The dipping sauce wasn't remarkable, but not bad. We both ordered the fish and chips with fries. The fish (pollock?) was perfectly coated and fried crispy. It wasn't heavy or overly greatly, either. Ample tartar sauce, lemon slices, There were two huge whole pieces of fish. According to my husband, the Cole slaw tasted like KFC's (good). The steak fries were perfectly golden brown and crisp. Yum! read more

Harpoon Harry's Crab House - Crab Tots with dipping sauce - Seafood Near Me - Pigeon Forge, Tennessee

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Great friendly and helpful server. Lots of food choices for everyone. Food was great. There is indoor and outdoor seatings , booths and tables . Recommended to give this place to try. read more

Harpoon Harry's Crab House - Blue Crab staffed Flounder , mashed sweet potatoes, and spinach. - Seafood Near Me - Pigeon Forge, Tennessee

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Poor, slow service. Bland food. Costly dinner experience that left us rather disappointed. Our server messed up our drink orders and after replacing them left the wrong ones on the table. She never cleaned any of the used plates from the table. Took her 5min to return with our requested butter and it was not even busy. I ordered the 1/2 of shrimp, but she brought me (and of course charged me) for the full pound. - and not me personally but saw a mom having to change her baby on the bathroom counter as they had no changing station, DESPITE having a sign on the ladies' room saying they did. This is a popular tourist town - do better. read more

We order the 2 pounds of shrimp with all the fixings and we got chicken wings. And everything was nice and hot and delicious. We will definitely recommend anyone to come visit if they are in town. read more

Harpoon Harry's Crab House - We got 2 pounds of shrimp with chicken wings and all the fixings and it was delicious. - Seafood Near Me - Pigeon Forge, Tennessee

Food service was fast and delicious..... Calamari and gator bites.... Also ordered the steamed shrimp but forgot to get pic. read more

Harpoon Harry's Crab House - Calamari - Seafood Near Me - Pigeon Forge, Tennessee

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We have no complaints about this spot. Service was great. Our waitress was so attentive, made great recommendations. We were one of the first people and so pleased with how fresh and quick our food came out. Bathrooms were nice and clean, the only thing I would ask to have installed is a diaper changing station. For a restaurant so large, it seems like it would definitely accompany families with small children. Other than that, the food was great, and next to the river after some rainfall was pretty peaceful. Gator bites were absolutely delicious. The Pasta primavera is rich, but flavorful. It was a great meal to have for dinner and lunch the next day, Steak was demolished, we only wish that the asparagus was a little more fresh/thick. They were a little thin and rubbery, tough to cut, Otherwise, the steak was cooked to a perfect medium. I would definitely recommend and return to this establishment. read more

Food was actually decent. Service was awful. We had a party of 10 and the waitress seemed to be more concerned with the fact that she already had her tip. We went to the bar TWICE to get a drink refill because after she brought our drinks, we had to ask for refills with 4 outta 5 adult drinks empty with only ice. Bar service was top notch and the greeters! read more

Harpoon Harry's Crab House - Was suppose to be "shrimp and grits" but waitress didn't hear my request - Seafood Near Me - Pigeon Forge, Tennessee

Beware of JR, his waiter skills really need some work, party of 11 and 2 in our group did not receive their meal until 20 minutes to get their meal after everyone else had gotten there's. No apologizes. He blame it on the guy in the kitchen because he could not read the ticket that he wrote, no check in for refills, and got short with a female in our party when she questioned the delay. His manager offered a discount on the 2 delays but never agreed that JR was in the wrong. Would not advice anyone to go there, I can spend my money elsewhere. read more

Very average. Service was ok. Girlfriends order was incorrect and the server said that is in fact what she ordered, and did not offer to replace it. Myself and another at our table heard her order correctly. I love Gatlinburg. I'm sure many people like this place. Not for me. read more

Big place and takes big parties after that it goes down hill fast. not enough servers very slow service it actually took 20 minutes to get a beer and another 45 minutes to get food. Star of the meal was the clam chowder. Both people who got it thought it was good. I had the fried shrimp which was ok IF you took off the rock hard fried breading, soggy french fries were a disappointment and the best part of the plate was cole slaw. Others had the lobster mac smelled bad and tasted worse and the other regular mac and cheese was left in tact as it was not good. If you like meat loaf it was good. So poor service and below average food was our experience. You're probably on vacation so skip this one. read more

Food was pretty. The AYCE shrimp was good, but overcooked. We were in for a shock when we got the bill though. Instead of showing what we were expecting the prices were $3-5 more for each dish. And then at the bottom were more taxes and a "restaurant privilege fee". Overall we will not be back. read more

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5pm and we appeared to be the second set of customers; it took about 10 minutes before the wait staff came over to us. Food was okay, but experience finale was when we learned they put the credit card fee back on the customer. IMO, they should not be able to put VISA/MC stickers on their doors if they do that. Last visit from us. read more

Although the ambiance was spectacular, that is not what I am writing about. The service was fabulous for a table of 4 with all orders served as ordered, and drink refills were prompt. The food was hot when delivered, and all orders of food were as expected. Terrific experience all--around. I would definitely go again if ever in that area! read more

It's about what you would expect for a crab house in the middle of the Appalachian mountains. Service was good... food was decent. We tried several different things including the nachos, frog legs, and even sushi. The sushi was ok and the frog legs were pretty bland. However the nachos were actually really good. Lots of seating here so it seems like a good place to not have to wait if some of the other local hot spots get super busy. read more

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Came across this place at Pigeon Forge! The place is super chill, and the staff were accommodating and really kind especially since we were a group of 10. I had the Gouda Mac ' N Cheese and the gator bites. I had to add some salt and pepper to the Mac N Cheese, because there wasn't enough seasoning, and the gator bites were way too salty. The drink I ordered was Blackberry Moonshine Margarita was really delicious and not too sweet! Overall, this place has amazing service and a nice vibe if you want to get out of the sun for a bit, but the food was not anything to write home about unfortunately. read more

Harpoon Harry's Crab House - Blackberry moonshine margarita - Seafood Near Me - Pigeon Forge, Tennessee

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We thought there would be seafood boils here and learned that wasn't the case. They steam their seafood. The meals weren't 5 star meals. They were decent. The waiter was decent and the fries were not completely hot when it came out. There weren't a whole lot of food choices that were exciting other than being disappointed about the steamers. Overall there was plenty of parking and the restaurant wasn't all that busy. read more

I know this place has a lower rating but I went back due to good experience in years past. Quick seating on a Saturday afternoon. And everyone in our party if 4 enjoyed lunch. Flavors were spot on and my shrimp and Grits were as good as anything I have got on the gulf coast. read more

Family visited GSM and received, JR for our server. He was nice, attentive & had great energy. The food was okay. Collectively we ordered a sc Steamer, veggie makis, Chicken Alfredo & 2 orders of Lobster rolls. The rolls were a bit "unique" unlike the typical Lobster roll giving actual pieces of Lobster vs the salad style here that is perched upon a bed of lettuce. The overall visit was nice and the atmosphere was welcoming. A return visit is possible should we ever grace this part of the US in the future. Please adjust the amount of salt used that is served on your fries. Both orders were excessively salty. read more

This place is extremely pricey and the service and food is not worth it. 8 of us showed up and were taken to our table very quickly (1 star) our server was very much in a rush. We ordered crab, calamari, pasta and kids meals. Half the crab was bad and not edible, the kids food was cold and we couldn't get napkins or refills on our water/ sodas. The pasta was decent but not worth the cost. Never going back read more

Not bad for 8pm on a Monday. Decor was great. Hardly anyone in dining area. We had pasta and Teryaki Riveye. My lobster tail was ttttough. It was late and I didn't want to send it back. Steak was correct temperature and flavor was good. Food presentation was nice. Service was so so but she was nice. Overall clean establishment but nothing to write home about. read more

Harpoon Harry's Crab House - Pasta - Seafood Near Me - Pigeon Forge, Tennessee

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Let's begin with them taking a big group in on New Year's Eve with no reservations! They took us right in, we could tell they were short staffed but they were so nice and apologetic no one was truly bothered. I immediately told them I had a gluten allergy so they made it a point to go through the menu with me. I was able to mix and match to create my gluten free plate which was absolutely delicious!!! The food here was incredible as were the cocktails. read more

Harpoon Harry's Crab House - Shrimp, mash potatoes and asparagus - Seafood Near Me - Pigeon Forge, Tennessee