If I could give over 5 stars, I would. Ned and Cameron were fantastic about answering all of my…read morequestions, being totally upfront about what they were doing and the timeline of my situation, and working until the job got done. I would recommend Edgeworth Appliance to anyone who needs their appliances repaired or replaced. Detergent fell all over the front of my 2021 LG 3400 washing machine, which had otherwise been working fine. I found Edgewood through the LG service website, and Cameron at Edgewood was able to send Ned to me the same day to evaluate my machine. Initially Ned thought it could be repaired and he ordered the parts. A few days later when the parts came in and Ned installed them, It turned out that the detergent had done more damage than he thought and that it would be more cost-effective for me to go with a new machine. He didn't charge me for the parts, and instead priced out a replacement machine (I ended up going with the LG4000 since they had it in stock and it has a sanitize function and wasn't that much more expensive than the 3400) and told me that he would be able to install it for me the next day if I wanted. Ended up being the day after, but Ned kept in touch to make sure I was ok with the delay. Cameron also stopped by to help Ned carry the machines around since the staircase in my house is tricky. I like the new machine, and I am happy.

Easy scheduling, fair prices, nice tech. He leveled out stove, it is a gas stove and we couldn't…read moredo it ourselves.

Do not use this company - they misrepresent who they are and what they will do. they never…read moreconfirmed the appt, never showed up and after 48 hours my call record, appt made and why, totally disappeared from their system. Use a local business where you schedule with an employee of the company. My rating is NO Star.

Avoid at all costs! Booked an appointment online, missed a full day of work and technician never…read moreshowed up. I have a confirmation email so I called the office. Woman said she doesn't see appointment and doesn't know what happened. Unbelievable

The quality of their washing and dishwasher machines have declined in quality over the years and…read moreit takes several weeks for a tech to come out and make repairs if you have a warranty program which I would highly recommend. For our dishwasher that broke a few months back it took several weeks for a tech to show up. When he did, he put back our dishwasher off center. I would recommend going to another retailer and not dealing with Dracut.

I've needed a new dishwasher since November. We went to Dracut Appliance in Tewksbury on a…read morerecommendation from a friend who purchased 4 appliances from them and it was a perfect experience! I went with a price range in mind and Jeremy our salesperson was able to get us a great dishwasher in the ball park of our budget! The best part is that Dracut Appliance delivers, removes the old dishwasher, and sends their own plumber to install. All for a very reasonable price! I love a reasonable one shot stop without the hassle and stress of having to coordinate everything myself! The plumber and his apprentice were efficient and kind! I will absolutely return to Dracut Appliance and I highly recommend them if you need a new appliance!

Just hosted Mom's 85th. Set up, service for 15 couldn't have…read morebeen better. (But we're a little biased as this is our favorite place locally)

Very accommodating. Repair done efficiently and fairly priced. Excellent communication too. This…read morekind of service rare today.

Brian was great! He fit us into his schedule without a prior appointment the day of! He did an…read moreamazing job stacking our washer dryer in under two hours. Couldn't recommend him enough!

Came and fix oven with little fuss Showed up on time and…read morecleaned up after himself. Got information needed to fix other appliances for another visit.

Bedford location. Andrew McCarthy - he has provided excellent customer service!!! Very knowledgable…read moreon the product he was selling to us (dryer). The best decision we've ever made to purchase the Speed Queen model.dryer.

We have used this company for years. We purchased most, if not all, of our appliances through them…read more Our most recent purchase was an Electrolux washing machine 1 year ago and the matching Electrolux dryer 1 1/2 years ago. They installed the dryer without completing the steamer attachments, and reused the old vent that had holes in it. They left the new vent and rings on top of the dryer along with the equipment to attach the steamer and left. I had to call them back and ask why they didn't finish the set up with the steamer option that we paid for along with reusing the old venting that had a hole in it. I didn't receive an explanation but they would credit me back for that part of the installation. They never came back to install the steamer and when I called again they told me it's better not to use that option as it would rust the dryer out. The 1 1/2 year old dryer recently started making very loud noises , so I called them again and they said they would send someone out. I explained this is only a 1 1/2 year old dryer that was purchased through them. I was told I didn't buy the extended warranty for $400 so it isn't covered. They sent out someone 3 weeks later to look at it. When the young man showed up at the door, he didn't introduce himself, just said "where is it"? I said ok, you must be from Doyons, and showed him where it was. Normally, they tell us what was wrong and how much it would cost to repair. Within 40 minutes, he came down and began to leave without saying a word. We had to stop him and ask what was going on. He was angry and irritated and just said it's fixed. We said you fixed it? He said yup and rattled off what he did and walked out the door. We already paid $190 for them to come out and diagnose the problem. They were supposed to look at the machine, tell us what was wrong, and the cost to fix it. Instead, he fixed it and tried to leave without telling us what was wrong or what he did to fix it and then they charged our card for an additional $387. All in all, this is no longer the Doyons from years ago. Poor service, rude customer service, and zero communication. They do not care about the customer any longer, just about how Much money they can drain from you for doing the bare minimum.

Very good service. Timely, efficient and experienced. Would highly recommend using for appliance…read morerepair.

From the owner: Major Appliance Repairs on All Makes and Models of Appliances. We service all Washers & Dryers,…read moreOvens & Ranges, Refrigerators, Dishwashers and Disposals. All Makes Such as GE, LG, Whirlpool, Maytag, Frigidaire, Kenmore, Samsung, Amana, Kitchen Aid, etc.

great service awesome price I've used him for years and he never lets us down, weather it's a…read moredryer, washer or refrig

Just when you think there are no good appliance repair services anymore, you find a place like…read moreDoyle's Appliance Repair. Phil came over to repair my washing machine at a reasonable price, and it was done right the first time.

We called Mass Appliance Masters for a broken washer that was leaking water into the tub. Mr. Oleg…read morearrived very promptly the next morning at the scheduled time and diagnosed the problem immediately. They were able to order the necessary replacement part and install it when it arrived about two days later. The washer has been working perfectly for about 3 weeks now. The price is on the higher side compared to other companies, but we are very happy with Mass Appliance Masters and would easily recommend their services. Thank you!

Update Regarding to the owner's reply: I am glad that you…read morereply the review. And you are the guy who came and did the work. But I want to point a few things that you are giving falsely. The MOST IMPORTANT: I search on https://corp.sec.state.ma.us/corpweb/CorpSearch/CorpSearch.aspx I could not find this company is registered with MA. It could use a different business name or something. I posted the screenshot below. 1. The machine is having board issue due to you bypass the safety check on the machine without permission. And you broke the machine, now it is not only could not spin dry, but also could not wash. The machine is totally damaged at this point due to your work. 2. For the first visit, you did not provide the estimate 30 mins before the appointment. The fact is that we waited 1 and half an hour since the appointment time. And get no calls or messages. Then WE called your office, then find out he could not attend the appointment due to the previous work was stilling on going. Then we rescheduled the second appointment. So there is 30 mins before notice or anything for the first visit. For the second one and third one, WE called 30 mins before the appointment to make sure, since we did not get any calls. If you believe your company is doing what it is doing, then you need to do a better job on employee training. 3. Up to the third visit, you could not fix the machine, and it is normal to challenge your diagnostic work plus you totally broke the machine at the third visit. It is quite normal to challenge your ability at this point. 4. The "Heavy load" your technician claimed is 2 shower towels, 3 hand towels and 2 kitchen towels. I have my tenant records the washing process and what the load is. 5. You as a man walk into a woman's face and telling her that she is not normal when she is calling your company to complain about the service. This is becoming a threaten and calling the police is a way to deal with threatens. And to be honest, it is shameful for you to threaten your customer using body advantage. 6. And you are being racist. And I have my tenant hearing the whole conversation, and the neighbors. I understand you are backing up your employee. But please be honest. If you are running your business by not telling the truth, it will not go far. DO NOT FOOL YOUR CUSTOMER. Original Post----------------------------------------------------------------------------------- Zero stars if I could. Extremely unprofessional and a complete waste of money. We called Mass Appliance Masters to fix a coin-op washer. They missed the first appointment with no heads-up, told us that they could not make it ONLY after we called. They diagnosed "belt and engine" issues and collected $195, but the machine is still broken and won't spin at the end (clothes are soaking wet every time). During the third visit, the technician tried to blame the failure on "overloading" a load that literally consisted of 2 shower towels and 3 regular towels. Instead of owning up to their failed repair, the technician got aggressive, acted totally bossy, and told me directly that "you are not normal." and ask if I were the technician or he is Taking $195 for a broken machine is bad enough, but insulting customers is crossing the line. Avoid this company at all costs.

Horrible!! Finally delivered a big and heavy vanity. Now, they want me to dispose of old vanity…read moreand all the boxes. No resposibility on their part. NEVER ever again get anything from them.

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Burlington, MA. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.