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    Essex Vacuum

    3.7 (16 reviews)
    Open 8:00 am - 5:00 pm

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    2 months ago

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    4 months ago

    bruce really knows whats up I've been taking my machines to him for years even if he cant fix it he gives me tips on how I can fix it

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    4 years ago

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    Review Highlights - Essex Vacuum

    Bruce and John quickly found the problem on my Bissel, removed the clog and had it ready in 2 days!!

    Mentioned in 7 reviews

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    Tri-City Sales - Not level

    Tri-City Sales

    2.7(78 reviews)
    1.9 mi
    $$

    Just a few days before Easter during the pandemic while everyone was self-isolating, our fridge and…read morerange both failed within a week of each other. HD's web site showed they'd have both delivered by the weekend BEFORE I clicked the "purchase" button. The receipt and order then said they wouldn't deliver for another two weeks after. I spent hours on the phone with various HD customer support #'s and they could not even see my order and could not help us! Called Tri-City and spoke to Janet who worked with me to get a beautiful set of fridge and range delivered the day before Easter. Thank you so much for going the extra mile and helping us turn a bad situation for a busy Mom right before Easter. You certainly saved the day!

    A little history first, my family has been working with Tri-City Sales for greater than 25 years…read more We always had great service and products. Recently had a need for a couple of new appliances. The day of the first delivery the service folks refused to take our old microwave. The salesperson told me they would so I stopped the delivery. The salesman called me back and told me they would return to our house and do everything that was promised to me (take the microwave). The truck was sitting in front of my house. The salesperson (owners son) said they would be back in four hours. I told him the truck is in front of the house and he said too bad, I would say that was the definition of poor service, but wait, it gets better. The owner called me back and talked me into taking the order. This time they used a private company to make the delivery. At that time I would say the service/delivery folks were great. BUT THEN, here we are six weeks later, returning home from a two week vacation and find the hot water hose to the washer machine has been leaking at the connection to the washer. The hardwood floors in the laundry room are all buckled and ruined, the water came through the first floor ceiling. Tri-City agreed to send a service technician to the house today between 11am and 1pm. He allegedly was here and I wasn't. Our security cameras show that he was here, parked in my driveway at about 10:50am and was gone about 10:55am. I was in my back yard talking with my neighbor. I called asked them to come back, the service department is not responding so I ended up with the owners son again. He said they would call and reschedule. To top this off they put the blame on the delivery company they use. The delivery company called me up and refused to send anyone out and said they did not do this job. WE WILL NEVER USE TRI-CITY SALES AGAIN. Really a shame they have fallen apart the way they have. I guess I will have to hire someone to fix the washer machine and hire a contractor to make repairs. They need to stand behind the products and services they provide.

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    ABV Appliance

    ABV Appliance

    4.5(101 reviews)
    14.1 miDowntown
    Certified professionals
    Offers commercial services

    Had my electric range fixed. Quick response to my request, quick and easily scheduling,…read moreprofessional technicians, and reasonable pricing. Will use again.

    Okay. The technician fixed the Goodman system and the AC is working. It is definitely not cheap…read more The total cost before discount (10%) is over $1500. I had to find the discount on their website separately because they do not offer to me automatically. I am not happy with the communication and the thermostat replaced. It is a rental property. Unlike other companies I used, I never received a call 30-60 mins before the technician arrived. So I was not sure if he showed up or not. Whenever I called the company, I was talking to the teams handling customer service, not the technician directly. So there is always a middle man between the tech and me to translate information. The diagnosis was on Wednesday. I approved the quote right away after I received it. The repair was the next Thursday 8 days later. The appointment was initially scheduled for the morning between 9-12. I then got a call to say he could not make it on time and would be there around 1pm. I got a tenant message to say he still did not show up at 2:30PM without any call to inform he would be further late. What I am most disappointed is the new thermostat installed during this repair! He replaced my old programmable thermostat with a new FocusPro N100 Non-Programmable Thermostat 1H/1C. When every household is switching to a smart thermostat, he installed an ancient manual controlled thermostat! I would appreciate he could give me some option to select different types of thermostat. I would have no problem to pay for something better or even buy a smart thermostat myself. I called the company to complain about it. All I got was it is fully functional and it is more modern than my old programmable thermostat! I could not be more disappointed about this. Despite they fixed my AC, I do not feel comfortable to use this company again and to recommend it to anyone else if this is not addressed.

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    Adesso Appliance Repair

    Adesso Appliance Repair

    5.0(47 reviews)
    0.4 mi
    $$

    When we came home one night to a refrigerator making souds like a jackhammer and everything in the…read morefreezer defrosted, we thought for sure we needed a new unit. After we cleaned it out and plugged it back in it seemed to work fine but we needed assurances. We contacted Adesso and after talking to Griffith on the phone, we made an appointment. We were glad we did. What happened after that were things we do not remember ever happening with a repair service. They called to confirm the appointment the day before and Griffith called in the morning to let us know he was on the way and might be a few minutes late. He arrived, listened to the details of what happened, immediately knew what the problem was, made the fix. He then told us why the issue happened and what to look for to make sure it doesn't happen again. He was done in less than 30 minutes and the price was extremely reasonable. The manner in which the entire process was handled from making the appointment through the resolution was professional and there is no doubt that if we need another appliance repair, we will call them again.

    Griffith was at our house a few days ago to repair a leaky fridge and to take a look at our…read moreoverheating dryer. We have been using Adesso Appliance Repair for over eight years, and have only good things to say. Griffith thoroughly knows his stuff, prices fairly, and has always been pleasant and totally reliable. He arrives when he says he's going to arrive. If you leave a message, you will receive a call back promptly (even if it is to say he does not repair that particular product). Griffith is great and we highly recommend Adesso Appliance Repair.

    Essex Vacuum - appliances - Updated June 2026

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