These guys are the real deal…read more I have my security system managed by a bigger (but not better) competitor in the area and have had nothing but trouble. For months, I was dealing with a zone that was suffering from voltage spikes and producing false alarms left and right. I called my monitoring company to do repairs. First, they sent someone out to replace a contact (even though that was clearly not the issue) and billed me for hours of troubleshooting, then I was stuck calling back in countless times trying to reach the "right" person to resolve my issue - all while having 2 to 3 false alarms per day! Finally, I got fed up and called Catskill Security Systems. I called them and - boom - got a service appointment the very next day. Joe came out and diagnosed my rather complex issue with ease. After an hour or so, my system was back online and not a false alarm since. Thank you Joe!! I can't emphasize enough just how much more knowledgeable and professional this team is compared to other security companies in the area. I have a background in electronics and software engineering, so it's hard to bullshit someone like me when it comes to fixing low voltage circuits. I am always impressed and satisfied by the skills and knowledge that this company has. Going forward, I won't trust my security system with anyone other than Catskill Security Systems!

I have been doing business with NEPS for around 5 years. Rob has always been my technician and…read morerequested person for the job. From water tank leaks/replacement, furnace / AC issues, water softener installs he is my go to. He is thorough with his troubleshooting understanding root cause before replacing parts. He always explains everything that he is doing and where the issue is. As a female, i appreciate that he doesn't talk down to me which many repair companies do on repair calls. Rob is also very cost conscious for the consumer. He tries to do the fix as affordable as possible without compromising quality. I've never had a call back for the same work. He is honest and trustworthy. Right now, I have a furnace that is on its last leg. He has repaired it in hopes that it makes it to a point where costs come down for me. Not many companies would continue to do that, but Rob does. Highly recommend him for all of your HVAC needs!

These guys just want your money. I had an issue with my furnace (it sometimes won't start…read moreautomatically and I have to turn it off/on to start it). The guy showed up, didn't find anything wrong, charged me $250 and offered to install a new furnace for $12,000. An hour later I got an estimate from a different company and it was $4,000 to install a new furnace. Run away from these guys.

Great service! Amber and Summer were awesome and assisting with a repair needed for our generator…read more They were able to get us in quickly & Seth fixed our issue! Thank you !!

We're very happy with the generator service we receive from Arket. Always a great job, and at a…read morevery fair price. The guys are always polite and knowledgeable, and are happy to answer any questions we have.

The breaker that runs my A/C broke yesterday on the hottest day of the year 95 degrees. I called…read moreso many electrical supply businesses but could not find the exact breaker. Thorpe electrical recommended Albany Industrial Supply. I called and spoke with Ken (he is a gem) and they had (3) in stock but they were about to close in 20 minutes. He waited for me past closing time and was so helpful and knowledgeable. I bought all (3) breakers so I would have backups just in case. The price was also better than every other place I had to spoke with. I cannot thank Ken enough for his kindness yesterday. I highly recommend this place!!

These guys are excellent! Expertise and great selection! Had a great selection of specialty…read moreelectrical equipment including Pushmatic circuit breakers. Very helpful proprietor, and excellent prices. Highly recommended!

The work was fine, and the main electrician seemed nice and…read morepersonable. Unfortunately, the other brother was obnoxious and disrespected me in my own home, making obnoxious comments about me loud enough for me to hear. Would never hire again. He must think that he is more intelligent than the average person, but he fails to realize whom he is dealing with and mistakes kindness for stupidity. It is a shame that his boss/brother has to carry such a burden.

I highly recommend this company, we called them on a Saturday morning at 8am due to our power…read moreoutage and they were here in an hour and replaced our Breaker box that was 50 years old and was the cause of our power outage since 1am that night. Within one and a 1/2 hours it was replaced and working great. They were very professional and very nice. we are so happy we found them on the internet and called them. We will be using Choice again for any future projects when needed. Thank you Choice Electric, Mr. & Mrs. Elkinton

Our brand new Whirlpool fridge started to have huge temperature fluctuations, one day everything…read morewould be frozen, then a week later, it would be above 45 degrees, and we would throw the food out as a safety precaution. We called Whirlpool, and they assigned a repair company. Some of the dumbest individuals I've ever came across. After two weeks of dealing with them, I called Whirlpool back, and demanded that they send someone better. I can't say enough good things about the Appliance Specialist. I was able to call, and either get a hold of someone, or get a call back in a reasonable time. They never forgot about us. They were great at knowing the equipment, and dealing with Whirlpool to get the correct parts sent. They were great about Covid safety. I know who to call once my warranty runs out.

The technician was great. Fixed the problems quickly and efficiently…read more The office secretary was poor. She didn't check her emails for 2 days, to see my confirmation of the appointment. Then she got snooty when I called to see why the technician never showed up for the first appt. Poor communication skills.

Responsive, great communication, and great work. Reasonable pricing. Will definitely call again if…read moreI need future work done.

Collin and his crew did a fantastic job replacing my circuit breaker . It was a huge job both…read moreinside and outside in the freezing cold. They worked until 8pm to get it done. Great work ethic!

Max Home Performance went above and beyond. They diagnosed and resolved an airflow issue that was…read morepreventing air from reaching our basement, upgraded and properly rewired two thermostats, and relocated an HVAC return so we could install custom cabinetry. They even coordinated with a carpenter to replace insulation and repair the wall where the old return vent had been. Knowing I was pregnant, the team rearranged their schedules to meet my tight timeline. They were patient and professional, explained everything clearly, checked our outdoor AC unit, shared simple maintenance tips, and left the work area spotless. One thoughtful touch that stood out was their practice of donating working thermostats to lower-income households instead of discarding them--something I wouldn't have thought to do. Professional, knowledgeable, and genuinely kind, I will absolutely call them again for future HVAC work. They're a small team that clearly takes pride in doing the job right and taking care of their customers. A special thanks to Thommy, Mitch, and Holly!

Go with them - skip the way more expensive big guys. Received quotes from the area regulars and…read morethey were 5K-7K more than Max, and they installed a better product.