I came into Christian Brothers Automotive on Town Center with some pretty serious engine trouble,…read moreand the team there took great care of me from start to finish. Will helped me every step of the way--he was knowledgeable, transparent, and took the time to explain my options so I felt comfortable with the decision. I ended up not going with the full engine swap, but the entire process was handled professionally and efficiently. The communication throughout everything was excellent, and I really appreciated how helpful and honest Will was. Overall, I'm very pleased with the service and the experience. I'll definitely be coming back to Christian Brothers Automotive for any future automotive needs. Highly recommend! -Shaffer

I brought my car in for a stalling issue. The initial diagnosis cost $775 to replace a battery…read morecable and add a ground screw, which felt very high. Afterward, I was told the car had multiple oil and coolant leaks and was quoted an additional $3,500 for repairs. On a car worth about $4,000, this didn't make financial sense. When I declined the extensive repairs, there was no discussion of smaller, interim solutions or things I could try myself; the only suggestion was financing the full amount. The immediate next step was being asked to retrieve my vehicle. The shop was extremely busy, and I left with the impression that they prioritize large, high-cost jobs. Disappointed with the experience and lack of flexible solutions, I will not be returning. Update to my previous review: It's been two weeks since I picked up my vehicle, and I have not observed any oil on my driveway. This seems inconsistent with what I was told about the severity of the oil leak issue during my visit. I have checked the oil level multiple times and it appears to remain at the same level. After posting my initial review, I received several phone calls from the shop owner requesting that I modify my review. I eventually asked that these calls stop. Service details: I paid $180 for initial diagnostics, during which I was told there was an 80% probability that the problem was my battery cables. I then paid $235.19 for new battery cables, but it did not resolve the issue. A subsequent diagnosis costing $359.98 identified a bad ground wire, which was then repaired by tapping in a new wire. Additional observations from my service experience: When I collected my vehicle, I noticed what appeared to be a black, grease-like substance on the exterior door handle that was not present when I dropped it off. I also discovered that the front emblem was no longer attached to my vehicle. When I inquired about this inside the shop, staff located the emblem and handed it to me and told me it fell off when they closed the hood. I check my fluids every month, this has never happened to me. There was no offer to repair the damage.

UPDATE: 2 months after repair the Check Engine Light came on for same issue. I reached out to the…read moreguys and they told me to swing on by when I can. I stopped in and they quickly confirmed the issue and the following day they had the new part in and replaced the part that was faulty - all covered by them - no charge to me. 5 Star! Original Review (April 6th) Was super pleased! Brought my Cherokee in and they gave me a free diagnostics on the spot - I set an appointment for two days after. They got me in, completed the repair, made recommendations and I was on my way. Super competitive pricing. Highly recommend.

Amazing group of people super understanding and very professional may I add super talented!!!!!…read more10/10 recommend.

I had taken my car to another local mechanic to diagnose a problem with the air conditioner. They…read moremechanic said that a house needed to be replaced, but they were not able to do it because they do not have the equipment needed to evacuate the existing refrigerant 1234yf. They referred us to the Kia dealer, which I knew would be very expensive. So I did some research online and found Franklynn Automotive. I called and described the situation to Steve. He said they likely can handle it, but would start with a complimentary second opinion. After their inspection, they determined that the hose does not need to be replaced and we only needed to refresh the refrigerant, which they do have the equipment for. In addition, the reason the other shop might have suggested the hose replacement was because of a leak related to the axel. All in, the repairs would be substantially less than the dealer quote for work that may not have been needed in the first place. Overall, great experience with Franklynn.

Went here to get suspension work done on my Tesla. Overall the vibe was friendly and the mechanic…read morethey had look at my car seemed to be top notch. He was the reason I wanted to get the suspension serviced here as his explanation of what I needed done showed his mastery of his craft. However after taking the car to Tesla to get a 2nd opinion I discovered that this shop (not the tech) was trying to charge me literally a 200% markup on the parts to do the repair. Crazy right!!! The genuine Tesla parts for the repair were $209 and these guys quoted those same parts out to $614 (I sent him the estimate from Tesla with the exact cost of the parts). Unfortunately for me Tesla wouldn't work on the car because of an aftermarket body kit the previous owner had installed. I really liked the mechanic at this shop, so I went back to this shop with the intention to move forward even though their cost was literally 56% more ($1,635 vs $2,555) then Tesla for the same work (because of the price gouging on the parts). Then when I asked about it before my approval to move forward the manager got snarky and said how would you expect us to stay in business if we don't markup the parts. I said and I quote "I get a markup on the parts and your high hourly rate for the labor on the work but not a 200% markup on the parts." The guy gave an excuse about the software they use but was unwilling to budge on the price gouging. I literally said why don't you let me buy the parts directly from Tesla and you can still mark them up 25% and he still said no. I was completely professional throughout the conversation, but obviously would not pay a 200% markup on parts on top of the already top of market labor they charge. After the conversation he texted me back and we agreed to not move forward. I only leave this review to warn others. It's a bad business practice to over charge people like that and so I just wanted to give people my story warning them to watch out and be careful before doing any work here. Update: this slime ball's disclosure of all the information I gave his manager, Steve, in good faith is abhorrent. Everything he mentioned on the car was told to them right up front as I told it to the manager, Steve, in person and this clown is repeating word for word what I told his manager. I was cool with this at first but this guy is a complete scum bag now using my own words and lying about it. Anyways besides being a scum bag, no effort at all was made regarding the parts and this shops 200% markup. I literally told the guy running the shop I would buy the parts myself and let them mark it up 25% and still the answer was a quick no. Everything I said was honest and accurate and don't appreciate this guy claiming transparency when his long shpeel was essentially just a my own words complaining about the car I bought and his shops poor excuse for price gauging. They could have done the job without gauging me on the price given I had the option to buy the parts myself. Not cool at all the response from this guy and his piss poor excuse for attempting to rip me off.

Sage auto was very easy to work one of the best we have done business with pricing was affordable…read moreappointment quick did not have to wait two week for service Liahm was very knowlable

They never showed up and never contacted me to let me know why they never showed up. Still over a…read moremonth later and still never heard from them.

I can't thank Ram Sandersan and his team at this location enough! I had my transmission replaced at…read morea different AAMCO location and when I left the lot it was not running right. I was told it was an engine issue and to take it to a different mechanic which I did. After several trips back and forth and a lot of extra expense, I called Ram who told me to bring it in and he would assess it for me. He found the issue and got it fixed and I am now back on the road! I highly recommend this location and team!

I brought my vehicle in to have the transmission checked. They diagnosed the problem and filled my…read moretransmission fluid for free! They were great to work with. Went above and beyond to accommodate my schedule, explained what was going on, and made suggestions if the issue should arise again. 100% great customer service and communication. I will definitely take any vehicle I have with transmission issues in the future to AAMCO, Littleton!

I needed a new clutch quickly and the wheel bearing was getting bad. My husband usually fixes the…read morecars when they need work done, but we don't have the garage or tools to do the job. He did research so we knew how much it would cost for parts, and I called a few shops to find the best quote. Jeff was SOOOO friendly over the phone. He was up front and honest about the work that needed to be done. We talked about when the job would be complete and discussed prices in detail. When we dropped off the Jeep (via tow service), he provided specific instructions on what needed to be done so the car wasn't towed away by somebody else for being parked in a no parking zone. Parking around there get I support small businesses as much as I can and will leave a great rating when it's deserved. Jeff by far exceeded expectations with his friendliness, competitive pricing, and excellent customer service. My car runs smoothly and quietly again. Thank you! Update: Here it is 2 months later and the slave cylinder sprung a leak causing the clutch to malfunction. Jeff took the car back in his shop and replaced what was needed to make it right. I cannot express my gratitude and rave how exceptional Jeff is as a service provider. In a world of reviews, I'd give him 10 stars if I could.

If i could leave -5 stars i would!! Terrible place!! Don't take your car here!!!! Took my car there…read morefor the transmission to be rebuilt and that was it, he rebuilt it less than to hours after picking it up it broke down to a line breaking and he had also cracked the transmission. Took it back and Josh the owner just kept causing more issues like electrical where my car needs a couple thousand dollars of electrical work done now and he said that it was already like that when i was at previous shop and it had none of those issues and the transmission still doesn't work correctly so that will also need more work done to it!!!! Josh also refused to communicate with stuff going on with my car unless i asked first and he also would just do work without telling!!! When i went to take my car back from him he got rude and a lil aggressive with me and refused to give me even a partial refund and told me to take him to court if i wanted any money back!!!

went in and Mr. Mason helped me out got me in and out the door service was great. The lobby was…read moregreat good coffee, good snack snacks well honest people here come get your services done here.

Great service and incredibly personable and professional. Really have appreciated the honest…read moreservice.

Ken was so great from the start. My car broke down and he said come on over we can look at it…read moreright away. Everywhere else had days out wait times. I went over and Ken was extremely friendly and helpful. They diagnosed what was wrong and they began working. It was a a couple hour turn around. Excellent service.

I had set an appointment with pride auto care to get some work done on my vehicle and when I talked…read morewith them over the phone explaining what needed done they said that they could do the work with no problems, so I took time out of my day 45 minute drive to go all the way down there and it was a waste of time. They said they couldn't help me and that I needed find another shop,This is the most ridiculous thing I have ever encountered!!! worst experience ever. I would not recommend this place to nobody. VERY VERY bad customer service!!!