I called at approximately 3:45pm to ask about an estimate for repairs. To my surprise someone picked up the phone and sounded as if it was a man doing a prank using a high-pitched tone voice. Then the person hung up the phone. At first, I thought I called the wrong number. However, after double-checking, I confirmed that the number was correct. So I called back, this time I got a woman. I asked her who was on the phone earlier because it sounded like they were doing a prank. She said it was them and they did it because they thought I was a telemarketer. Really? You do this in a place of business? Smh. Red flag number 1. I should have just ended the call once I heard that, but I continued because they were the closest shop to me. So now I am on the phone explaining the situation I was in. I was in an accident and needed a repair estimate. Upon inquiring about this, a rude man in the background sounded like he didn't want to be bothered (most likely the same person who did the prank with the high-pitched voice just moments before). While I was on the phone with the female employee, he had a "Who is that? What do they want?" kind of vibe. The woman was trying to help, but apparently the unprofessional guy in the background talking crap was her superior. Seemed like he was in a rush as he said "We've got to get out of here." His tone was so bad and unprofessional I just don't see how anyone can run a business like this. When I asked her about services they provide autobody vs mechanical... the rude guy in the back just kept running his mouth, talking over her, trying to get her to rush off the phone with a potential customer in need. He literally said to her "We're out of here. Let's go!" while on the phone with me. Terrible customer service. If I could give this place 0 stars I would. Not recommended. Thumbs down! read more