The technician was quick and knowledgeable! The owner of the business came also and was very kind…read more My dad has dementia and I kept worrying about him getting in their way, but he took the time to talk to my dad and it really made me relieved to not only get good/ fast service ... but to get quality customer service. Thank you for the good work and for being kind, sad to say that's a rarity these days.

Amazingly fast (was able to come out same day) and fair prices. Thanks for fixing my dryer!read more

I wish I have read review here and not in Google before I contacted Mr. Appliance. We paid ~$400 to…read morerepair a refrigerator issue that was not fixed at all, even after 3 visits. The technician initially recommended replacing a thermistor, which we approved based on his professional judgment. The repair did not resolve the issue. On a later visit, the technician himself expressed doubt that further expensive repairs would help. When we tried to resolve this with management, communication was extremely poor--we were repeatedly told someone would call us back and no one did. When we finally reached a manager, we were offered only ~$120 back, while being charged for multiple visits, diagnostics, and a part that did not fix the problem. At no point was it clearly explained that this would be a trial-and-error process with uncertain results. Very disappointing experience--both in terms of the repair outcome and how the situation was handled.

While reviewing our credit card expenses for the last quarter we saw that Mr Appliance had applied…read morea full refund of all charges. The refund landed quietly a few months after we ended their service (and wrote our review). The $$ earns back a couple of stars since it was the right thing to do. Still, be wary here if the repairs you need are not obvious and brace yourself for spotty communication.

I can't recommend Shane highly enough…read more I called him at 7:30 a.m. on a Friday, and by 12:30 p.m. he was already working on my refrigerator--even after driving down from a job in Park City to my home in the valley. He was incredibly thorough, inspecting every part of the fridge and taking the time to explain exactly what he was doing. He showed me what needed to be fixed, why it needed attention, and answered all of my questions. He even went above and beyond by cleaning the back of the refrigerator at no extra charge. Shane is friendly, professional, and clearly knows appliances inside and out. On top of that, his pricing was shockingly reasonable. I was genuinely impressed with the entire experience. It's rare to find someone who provides this level of service, honesty, and expertise. Thank you, Shane! I won't hesitate to call you again, and I'll be recommending you to anyone who needs appliance repair.

Shane is very professional, knows exactly what the problem is and gets right to work on it. I…read moreappreciated his showing me the problem and how he fixed it. He charged about half what I've paid to other companies, and also fixed another issue at the house for no charge! I was so impressed that I shared his name and my experience on my neighbor chat, a neighbor hired him and had the same positive experience. It is so rare to find someone this committed to doing a great job and giving value for the money! I'm calling him every time! Wish he repaired other things. I'd never hire anyone else! 10 stars!!

Found them through Yelp while I was looking for a washer repair earlier this year!…read more My washer just randomly stopped working at the beginning of the year, and Baseline Home Maintenance was super quick to come out and help me get it fixed. Pricing seemed reasonable, the technician was in and out in an hour or so, and my washer has been working great ever since! Would highly recommend.

would not recommend Baseline Home Maintenance. I contacted them through Thumbtack and agreed to pay…read morethe $99 diagnostic fee for them to come out and identify the issue with my dishwasher. The problem was a broken latch which I already knew. They then quoted me an additional $262 for the repair. The price seemed high, but I wanted to get the issue resolved, so I agreed to move forward. Keep in mind the part was $18 and he was there for about 15 minutes. Unfortunately, they were unable to fix the dishwasher, even after I was responsible for ordering the replacement part myself. When the repair still did not work, they agreed to only refund $80 of the $362, despite not resolving the issue. Instead, the only solution they offered was to install a brand-new dishwasher, which was not helpful. I am fine paying some money for their time and I was hoping for a fair solution. Overall, I was very disappointed with both the outcome and the lack of accountability when the repair was unsuccessful. I know there are more honest upfront guys out there who are not going to charge you a crazy amount when they can't fix the exact thing you paid them to do. So do yourself a favor and look elsewhere.

They might be great repairmen, but their communication is dreadful. Had an appointment today for…read more10-12, but they never showed up. No texts, no phone calls, no apologies. I found someone else to do the work.

From the owner: We are a full service appliance repair and installation company with extensive experience across…read moreall major brands and appliance types. Our team specializes in delivering top-tier service for both residential and commercial clients, handling everything from standard installations to complex built-in and high-end appliance configurations. We repair nearly all dryers washers cooktops, fridge and freezers built-ins ranges hoods Icemakers dishwashers and more

5 stars all around - first time customer, the fridge went out while I was on vacation. Scheduled…read moreonline and was surprised they had next day availability Austin arrived on time, quickly diagnosed the issue, what was covered under warranty and presented me with options. He was friendly and professional, didn't try to upsell anything. I opted to fix, but Austin didn't have the correct size of compressor. He made a call to a co- worker, Isaac, who had the correct and offered to drop it off. Thank you Isaac! Once we had the part, Austin installed and patiently waited sitting on the kitchen floor for it to be filled with coolant (I think that's what it was). Anyhoo, great experience and would not hesitate to use them again.

Returned from a 3 day trip to discover our fridge/freezer had stopped. I tracked down places that…read moreservice LG appliances online, called late at night not expecting anyone to answer. Was lucky Cobie did and set us up for an early appointment the next day. Issac found the problem right away, asks replaced the condenser. Everything went smoothly, prompt, clean service. I highly recommend Urgent Appliance Service.

Definitely a family operation. The tech that came out was one of the kids. He knew what was wrong…read morewith my dryer. Took apart the dryer without the need to move it from it's cubby. Went to get the part and repaired it in no time. I would be great if they carried the universal part on the truck and carried a cordless vacuum for cleanup. Pricing was fair-ish, a tad on the mid-high side IMO but not ripoff high. I would call them again.

TL;DR if you need your appliances repaired or looked at, give Lamar's Appliance Repair a call…read more I really appreciate that they were really easy to schedule time with and had a sense of urgency since we were dealing with a refrigerator repair. I realize this was lost revenue for Lamar's Appliance Repair, but I appreciate their honesty diagnosing the problem and being truthful that we were better off getting a new fridge instead of repairing it. Replacing the broken piece would have cost nearly as much as a new refrigerator, but that was also money they would not earn from us. I really appreciate that they looked up any possible warranty angle on the compressor as well. Like I said above, if you need an appliance service / repaired, give Lamar's Appliance Repair a try!

Installed washer and tested it thoroughly before leaving. Very professional and friendly. Cost…read morequite reasonable. Would call for future services.

Nice guys & fair-priced, but they were supposed order a part and finish fixing my leaky dishwasher…read more After 16 days of zero communication, I ordered it myself, watched a video, and now it's fixed (part was $18). They work alone, so i understand some delys, but communication has to get better before my review improves.