I haven't gone here for vet services, but I bring my small dog here for small dog only daycare! :D…read more Prices are very reasonable and the staff are so friendly!! My little puppy loves them. They also boarded her for a night once and I was very pleased with their accommodations. :) I can greatly recommend their daycare. It's on Tuesdays and Thursdays only and I feel good knowing my little 8lb dog isn't in danger of being crushed by a much larger dog. I have a great recommendation for their vet services, though, and may start going there for regular vet now that I've moved further away from my current vet. If I switch, I'll update my review here. :)

I brought my cat here for a ruptured anal gland and I wish I could give this place negative stars…read more I have never in my life encountered such a horrible vet. She was incredibly uncompassionate, belligerent when discussing things I did not want performed, very unprofessional and in the end, down right incompetent causing my cat more pain, fear and general trauma. My cat is terrified of the outdoors, hates cars and being in a carrier. She doesn't like strangers in the best of times so naturally, when you add sick and in loads of pain to all that you have an animal that is going to be quite hostile. I told the staff flat out, my cat has all her claws, she's scared and she will attack if you're not careful. The vet ignored my warning, and just grabbed my cat without taking any precautions (like having an assistant firmly hold kitty while she did her prodding). She was quickly put in her place for being so stupid. Any pity I felt for her scratches evaporated when she muttered "that's just great" while storming off and slamming the exam room door behind her. Her behavior completely terrified my cat. She was so scared she was pressed against me trembling. The whole thing was a major warning sign to me so I got her calmed down and back in her carrier, figuring if the vet wasn't apologetic and as sweet as pie when she came back we'd leave. When the vet came back, she was far from sorry. Instead, she started giving me the third degree about my cat not being spayed. I was taken aback by her aggression and the tangent from my cat's problem. She's an indoor only cat, with zero interest in the outdoors and besides the rare butt problem is very healthy. I believe spaying to be cruel and unnecessary in this situation and told her so. She became increasingly hostile and aggressive about it until I finally told her if this is a real problem for you I'll go elsewhere. She continued trying to argue with me at which point I had enough and realized I neither trusted nor respected this woman as either a vet or a human being, and didn't want her anywhere near my cat. I left and went to the emergency vet. They were as awesome as this vet was vile. I'm left wondering if she thought she could somehow guilt-trip or bully me into paying for additional unnecessary services. She was certainly using all the tactics...In any case, I am Never going back and I strongly discourage everyone from getting services here.

What a wonderful caring staff and veterinarian. Dr Osgood is very skilled and compassionate…read moreperson. We are extremely confident and assured that we are bringing our animals for great care.

We stumbled upon Lakeland when we first moved to Stoughton. We had taken in a stray cat, but wanted…read moreto make sure she wasn't chipped before taking her to the humane society. They were able to get us in quickly and I could not believe the price point! I made note that if any of our kitties need vet care in the future, that we'd take them here. Fast forward to 2020. We had an amazing kitty who was showing signs of a bladder infection. We took him to Lakeland where they took such great care of him. We tried antibiotics, but ultimately he needed surgery. They were so helpful with giving us recommendations for other locations that may be a good fit for us financially for his surgery, as well as recommendations an emergency vet. He had so many complications, and this was over 6 months, but through it all, Lakeland was so helpful and acted as friends to him, rather than seeing him as just another patient that's bringing in money. I appreciate that so much.

I have a raw-fed kitty and a rabbit and Healthy Pet has a rabbit-savvy vet and support - or at…read moreleast are tolerant of - raw food diets. This is a hard combination to find. They were very supportive and helpful when my previous kitty was dying from kidney disease, helped walk me through how to administer sub-Q fluids, easiest ways to get him to eat, etc. etc. I'm giving them 4 stars because while I *love* the service my furbabies have gotten here, I have gotten less than great service. I've learned to never trust how they charge to Care Credit because of the 4 times I've used it, they treated it like a regular charge rather than deferred interest 3 of those times. I scheduled an appointment for Black Friday 3 months prior. They decided to close their office that day. Did I get any notification of it? They have my phone #, my email, and had me download an app for faster communication. They did not notify me at all. When I called, they were completely unapologetic and told me to speak to a manager. I'd love to figure out a way to have my pets go here, but not have to deal with the hassle.

Management is rude; the care for the animals is there but the overall experience is not worth it.read more

Awesome service!! They were able to get my cat in last minute for a vet emergency! They are always…read moreready and on the go to meet your needs.

It's pouring, it's cold, and the last thing you want to do is drag your dog to the vet. Then…read moreChrista and Katie, from Paws and Claws Mobile Vet pulls into your driveway - and suddenly, your day just got easier. The clean, well-decorated space instantly put Smalls at ease - it felt just like home. Paws and Claws came fully equipped with everything my dog needed, and they took the time to explain each step of the visit. Afterward, they even emailed detailed notes on what we discussed and followed up on all my questions. I expected a mobile vet to cost more, but I was pleasantly surprised: their rates were on par with my old vet, with just a $60 travel fee. I am so thankful our paths have crossed and both Smalls and I look forward to seeing you many years to come. Thank you Christa and Katie! You made a trip to the vet a breeze!

I have been very happy with the attention and service related to our two labrador retrievers, and…read moreour cat. I would recommend to others for sure!

I was a client of Country View Veterinary Clinic for about 24 years. They fired Dr. Larson of the…read moreNew Glarus satellite for reasons that were unprofessional on the part of CVV and right out of blue. She was the only vet that was consistent, professional, knowledgeable and personal, serving both animal and person. She was great. It is with a heavy heart that I sever my ties with them. They have sold out to Encore Vet Corporation and are no longer local or caring. EVC is from New York. If they treat professionals like they did Dr. Larson, they no longer have my trust.

My little girl needed a follow up for her shots and meds. He got greedy fast. Really greedy. When…read moreI questioned the estimate he said he might be able to lower the charges a little bit saying "I could lose my license if...". He didn't approve of my getting my kitty's meds from Chewy (drastically lower cost) or the local compounding pharmacy. Her initial prescription was ordered by his cooperating pharmacy on the east coast. 2 click pens were paid for (per my call to that pharmacy) but I was only given 1, yet paid for 2, later the 2nd was "given to me as a courtesy". The estimate was lowered from $610 to just under $200 for shots and weight, no exam. My little girl was howling and hissing after being manhandled. The building is deteriorating, walkway broken up with lots of debris, lots of scratches and chips in exam rooms, lots of overpriced "products" for sale, staff is harried and seemingly overwhelmed. We are moving on.

When I moved to the west side of Madison I was in need of a closer vet for my cat. Having had bad…read moreveterinary experiences before, I was a little fussy about who I wanted to care for my animal. I found West Towne Veterinary online and went to check it out. I got there right before closing and Dr. Ken was kind enough to take time out of his evening to tell me about their cat friendly practice and show me around the clinic, including the areas that they perform surgeries and teeth cleanings. Dr. Ken has now been daisy's vet for the past three years and I can't say enough about the exceptional care they have provided to her! From the friendly office staff, to getting her in for emergency appointments... they even have cat boarding and a cat gym! They also offer "cats night out" events where your cat can socialize with other cats and you can learn information on how to better care for your pet. And to top everything off, Dr. Ken is one of those veterinarians that paddle boards and home brews. Can't beat that-- I wouldn't go anywhere else!

Amazing! Very caring and understanding. They went out of their way to have a conversation about…read morethe best pet health care we inquired about.

I've been taking my babies here for a while. Maybe two or three years. And I really love everyone…read morewe've met. I had to bring my dog and cat in for appointments at the same time, and they had two rooms for us. One to have the dog in, and one for the cat. Thank god. It was a wellness checkup for the kitty, Emmy. I was having concerns bout her weight, and how to manage it with another chonky cat at home. Both the vet tech and the veterinarian gave me solid advice I've been using since the appointment and we've found something that's been working. I know my fiancé had brought our dog, Bowie, in for an earlier appointment, in or around Jan/Feb. He didn't like how expensive they were, I'll add that in. I haven't ran into any major differences between here and any other vet. They were super great when I was carrying a cat and holding the dog. They helped me get all my stuff ready, get the prescription ready while I got them in the car. It was a very pleasant experience. This is a very nice vet, it's not super fancy. Has a small town feel, but it's located a little closer to Madison.

Took my cat there for care, was told to call with any questions about medications. I called once…read morefor clarification, was told by front line staff to "read the box". I asked for a call back from the Dr. got none. Was going to start palladia (a chemo drug) for my cat and was confused about when labs needed to be done, etc. called and again front line staff was rude, unhelpful. I made an appointment to follow up after a week of medication and hung up. Hours later I received a text saying I needed to have labs done before I started a medication for my cat , which I had already given him, and wouldn't have if front line staff had been more engaged, ie looked up his chart I called for clarification. When I asked if I was speaking to the person who answered earlier she said yes and hung up on me. I called back a bit later and was transferred to a vet who told me she would care for my pet but couldn't have me "curse at the staff." That never happened. At all. I then told her I didn't trust the establishment to care for my cat as I couldn't trust information would get where it needed to be properly since front line had lied and they were going to co-sign I was immediately kicked out of the app which was weird to me since I couldn't get my pets information I asked to have the records sent to a different vet. When I arrived they said they hadn't gotten them. This was days later Today I requested them sent to me. I now see why I was kicked out the app. They had a whole made up story in the chart about the phone call where I supposedly cursed at the front line staff. Never happened. But now it's in my pets chart that is transferred to all future vets. Absolutely unbelievable. It's almost laughable, except these people are putting false information into charts to cover their poor behavior. Their subpar service. What are they saying they have done to our pets that isn't true? What else have they written to cover for other poor service?

The staff are honest, efficient and very caring. They kept me informed of my pets condition.read more