What a terrible experience. First off it shouldn't take two people to take an order because the first one does not know what they're doing. Then I ask for 3 sauces but you gave me 3 salts instead. I will drive to Westlake for now on if I want hatcreek. I don't know what happened to the other managers who used to work there. But service now is absolutely terrible. read more

Well, While parking can be a bit tough around the crowded time, there is usually parking in the back of the lot. Staff is effective and efficient, but not overly friendly. Food itself is good, I'd say above average compared to more fast food burger places. Fries are great and some are some of the sauces. Milkshakes are also pretty good. Kids burgers are tiny. So, probably ok for under 8, but I'd be skeptical going older than that. My 10 year old was still very hunger. Quality wise, think PTerry's - but more expensive IMO. But you do get a kids playground which is great especially for the younger kids. Place is in decent shape. It won't wow you, but won't disappoint either. read more

Almost got it, great burger but cold fries all kibbles and bits (small pieces of potatoes ) for a $16 combo purchase loses the plot

I have to admit, I've become a fan of Hat Creek burgers for a variety of reasons. Price wise, they're pretty much in line with In-N-Out burgers, but they also offer vegan, Paleo, and Keto choices. The burgers here tend to be a little larger than In-N-Out and the fries taste much better than those terrible starch sticks served at In-N- Out. They also have some unique, if not unusual shake choices. There's also a wider choice of burgers and some sauces to go with them. But best of all, when it's time to settle up at the register, unlike most establishments, you will not be hit with that obligatory tip screen trying to get the last dollar out of you before you sit down. This location also offers a play scape for the kids and plenty of outdoor and indoor seating. The only thing that keeps this from being a five star review is the fact that the chocolate shake for the money was quite small and the serving of fries is also on the small side. Other than that, I'll be back. read more

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Always enjoy coming to Hat Creek. The employees are friendly and always in a positive mood. The food is always Hot (in a good way). My son loves coming to this location because the play area is small, but big enough to have someone to play with. I like that it's always clean even on busy days. read more

Hat Creek - The Big Hat Combo, kids 3-Piece Chicken Nuggets Kids Meal, Love Street Beer. - Burgers Near Me - Austin, Texas

First time trying and was not impressed. Bread was soggy and food was cold. Workers were very polite though.

Went there last month after a gig in Austin and the place was not very clean and the food was mehhhhh at best. Service could have been better but oh well. Mediocre service from a mediocre burger joint. Spend your money elsewhere. read more

I really enjoy Hat Creek Burgers. The burgers are cooked well and the tater tots are really good!! The staff is friendly and delivers your food fast!! The restaurant is clean and the condiments are well organized. read more

Saw Hat Creek Burger Company segment on the TV Show "Goodtaste with Tanji" - so we decided to give it a try. Not disappointed - we ordered the standard Little Hat and Big Hat Combos - no complaints- tasty and hot. The potato fries were generous and hot and crispy without being greasy. We were eating a late lunch - around 3 pm - so there just a few customers there - Will try other burgers next time when we are in the neighborhood. read more

Hat Creek - View from inside dining area - Burgers Near Me - Austin, Texas

It was a tasty burger made quickly accurately, and with friendly service. I always order something special with regard to burger preparation, and it was perfect hot and delicious. read more

Hat Creek Burger Company is a local fast food restaurant in Austin, TX that is a family friendly, features great food, and I got great service as well. This was my first time at this chain and the employee I interacted with answered all of my questions and with a smiling face. I particularly had questions about the different sauces that are offered. I ordered the The Fredericksburger which featured double patties, spicy sauerkraut, and happy sauce. I got a side of tater tots and also tried the fry sauce and hat sauce. The fry sauce was more sweet and hat sauce was more tangy. Everything I got was fantastic and would definitely go back again. read more

Hat Creek - Hat creek packaging - Burgers Near Me - Austin, Texas

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It used to be a nice burger place. Unpacked my order tonight at 7:30pm to the crap-nastiest burgers -- cold, dried out buns, rubbery cold over-seasoned fries -- as if it all had been sitting out since lunch. Will never go back. read more

TLDR: An above par fast food burger. Hat Creek fills the same market niche as places like P-Terry's and In-N-out. It provides a slightly better than average burger, and a pretty decent atmosphere. the restaurant overall was clean, the staff were nice. pretty prime example of a fast food place. One nice thing they do have is they serve beer, which does set them apart. I had the "Big Hat" combo with fries. the burger itself was pretty decent. Nothing absolutely mind blowing, but I got what I paid for. Same for the fries. they do have a couple sauce options available for free, which is nice, as being charged 25 cents for some sauce is sort of annoying. all things considered, I'd put this place at slightly above a 3/5. read more

Hat Creek - Burgers Near Me - Austin, Texas

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Keith is awesome. He is friendly and helpful and makes everyone feel at home. The burgers are great and taste homemade.

The food is always fresh and delicious. Staff is professional and friendly. Both the online and in-person ordering and dining experiences are easy and fast! read more

There's no hats or creeks in sight but there is burgers! We have been here a handful of times and recently saw an elite friend, Heather, get a veggie burger here. My teenage son is a vegetarian and we are on the quest to find him the best damn veggie burger we can. To her suggestion he added jalapenos but he passed on the grilled onions. The patty is crisp and the flavor was great! He said it is definitely a veggie burger he'll be wanting again. I went for the grilled chicken sandwich and thought it was good but not as good as their burgers. My other son had their cheeseburger and as usual, it was tasty. We also got their sweet potato fries. Usually we get a fun shake here but passed on it this time. For condiments they have a unique fry sauce here that may have some honey mustard in it or something different. Either way, it was good. We would also recommend their ranch dipping sauce. Hat Creek is a fun spot we've been going to since then boys were little. The service is always up to par and the menu is variable for all types of diets in need of fast but yummy food. read more

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Good turkey burger; my daughter says the Vege' burger is a plus. Like the fries, but more so the Tots! The mustard sauce is good and there is sweet sauce for fries if you like ( called 'happy sauce' IF memory serves...) The crew is usually very welcoming and helpful. They used to have a weekday special but not sure anymore, the Turkey burger is no longer a bargain . Inflation ! ( note : they have a playground for kids at the locations I've been to, if that's plus for you ) read more

Great burgers & sweet potato fries! Ordered online & food was ready and exactly as I ordered.

Our go to for play dates. It easy to find outdoor seating near the play ground. It's enclosed so I feel safe watching my kids play. Of course the kids love their fun milkshakes. Food is good, service is great. read more

Server was friendly and helpful. We received 9 chicken nuggets in our 8 piece order and plenty of ranch dressing! All good!

This restaurant is so awesome!!! We just started going recently and the burgers are delicious, the staff is above and beyond friendly and courteous, and the playground is so fun for kids! We used to always go to Amys after church, but this is our new fav! Keith is such a nice guy and makes you feel right at home! So glad we found this place! read more

Hat Creek - Kids enjoying the playground! - Burgers Near Me - Austin, Texas

i order today for the first time and let me tell youuu !! the best burgers I've tried ! really nice and big place ! all team members were very friendly and helpful 1000000/10 read more

It was so nice we ate it twice (in the same week) while vacationing in the area. After trying a few burger joints- this was a favorite for the family for the kid-friendly atmosphere, fry sauce, and overall good burgers! The restaurant was clean and the staff was friendly- would love to see one of these in our hometown (Asheville, NC) read more

Hat Creek - Burgers Near Me - Austin, Texas

The employees who work here are great-very professional and the food is excellent. The only issue that i have is that the oil in the fryer needs to be replaced. I ordered tater tots last night and they had a funky taste from the oil. The burgers were fantastic though! read more

I love Hat Creek and decided to try their chicken sandwich...and it's burnt and dry. I guess I need to stick to the bu read more

Hat Creek - Burgers Near Me - Austin, Texas

First time trying Hat Creek and I placed a pick up order. I ordered the veggie burger (no cheese/no mustard and +hat sauce) and subbed a lettuce wrap for the bun. I also ordered kids fries with fry sauce (better than chick fil a sauce) and a kids chocolate milkshake with Oreos added in. The food was delicious. I bet it would have tested even better on an actual bun but I'm trying to avoid bread. The milkshake was great. It was kind of small for the price though. I liked the fry sauce more than the hat sauce. Lots of options for everyone. read more

Lunch break. My coworker and I love trying new places to eat. So of course we stopped by Hat Creek. The staff was friendly and the atmosphere is very nice. There was plenty of seating and no complaints about our food. read more

Hat Creek - Sitting area. - Burgers Near Me - Austin, Texas

Found a great homemade burger ! Had the Big Hat and they offer 4 different cheeses. Brad was a great front person and very hospitable. read more

Hat Creek - Front counter - Burgers Near Me - Austin, Texas

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Based on what you want, this place is either great or average. If you want a place to grab a quick bite that is kid and dog friendly, then this is the perfect place. They have a cool little play space, lots of outdoor seating and fast food style menu items that kids will eat. Now if you're wanting a great burger, there are much better options nearby. We got 2 burgers, fries, a grilled cheese and fruit cup. Everything was very basic, especially the burger. So to sum up, great for families as a quick bite to eat, but not so great for high quality food. read more

I've got to say, while driving along Burnet, you run into this big red barn, and my first thought was, "Why is there a farm in the middle of Austin?" Little did I realize that it was a hamburger joint in Austin, Round Rock and Georgetown. So, after realizing that I have some $5 gift cards from a UT event, I think it was about time to go visit there one afternoon. When you go in, you are invited to an amazing smell of hamburgers and milkshakes. But this is not your ordinary smell walking into any hamburger joint, this place has something special that other places don't. I can't really describe it, you just have to go in for yourself to try it out. The staff is very nice and friendly, the burgers were a surprise to me (especially the Turkey one), the fries are similar to P.Terry's (queue the dun-dun-dunnnnnn piano music) and the drinks are like your typical soft drinks. I've never had the milkshakes, but hopefully I try one the next time I come. There are also different sauces such as Fry, Happy and (I believe Burger?) sauce. They are all pretty good, but it all really depends on your taste buds. Go give it a try! You never know until you try it! read more

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Amazingly rich and wonderful shakes! Terrific burgers! Great play area for the kids with outdoor dining! Fries are perfect! And the service is top notch! read more

Hat Creek - Went through the drive-through for, bar none, THE best shakes in Austin! - Burgers Near Me - Austin, Texas

We ordered two burgers tonight, and mine was completely inedible. The meat was dry and chewy and just gross.

Okay, just like Kelly S., I too have been intrigued by Hat Creek. I have driven by that re-painted Arby's-icon-of-a-sign and thought it was odd - - I'm not used to seeing it in those colors. Some could say it's an eye sore, some may think it's quite unique, I'm just wondering if this place will live up to the burger hype? Where do they fit in w/ the Dan's / Fran's / Casino's of the world? It was a weekday evening, not much business here. You walk in and the place feels like the construction is incomplete - - with the unfinished cement floors and some areas are rough around the edges. The kitchen is wide open and clean, but not too much action going on. Regardless, I look at the menu and go for their Big Hat Cheeseburger combo (two 1/5 lb patties). Price: $7.57. Yeah, it's little on the steep side, although, it's not quite the "Mighty Fine highway robbery", but close. An indication that a place could potentially be overpriced is that they won't post their actual pricing menu online (website) which is the case for Hat Creek. After all, a $7.57 2/5lb cheeseburger combo could scare those meal-dealers away. Also - some businesses get savvy with their serving size, in this case while everyone is used to the normal 1/4lb or 1/3lb patty, Hat Creek's are a thinner 1/5 lb patty. Jalapenos and grilled onions are free upon request, so I told the cook to load up the jalapenos. Got a Sprite from their fountain - - didn't taste good - - it's that terrible Austin water after taste that hits you. Oh well, I'll deal with it. The burger was really good, I'd say good enough to go back. And I really like their fries - -on the thin side, crispy, some skin on them. I'd say they match up pretty well with Dan's Hamburgers, and it's worthy of a showdown for sure. So even though the price is somewhat premium, the Sprite is tainted w/ that local water after taste, and the place seems unfinished, the burger and fries were solid which keeps Hat Creek at 3.5 stars....I'll just round up to 4. Should Dan and Casino be worried? Naaahhh. Competition is good for the soul. read more

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Love this place... The Burgers are freaking spot on and the fries are in the running for best around town... They are super nice to the kiddos and offer both indoor and outdoor seating areas. The location itself is a cool spot so you can eat and then go shopping and drinking, or whatever order you want to do those things in.. My go-to is the classic without onions. It's got bacon, cheese, and two nice patties of beef.... Go and get you one. read more

The schtick with these guys is their homemade pickles and sauerkraut:) their spicy sauerkraut comes on their Signature double cheeseburger with happy sauce and it was delicious;) I substituted cheddar:) Their sauces include happy, fry, and spicy:) all of them were yummy and readily available. I had a kid vanilla shake which was exactly that. No fries for me, it's all about the double burgers:)) The place was clean, people were very nice, there are plenty of napkins...a good sign in my world. Thumbs up Hat Creek! You can trust me I'm in the business:) read more

Hat Creek - Burgers Near Me - Austin, Texas

Had lunch here one day and it was very good! Clean inside, nice play area for kids. They have a indoor and outdoor seating. Had the double with tots and sweet tea. All were very good. This place has been around for a while and I can see why! Good consistent food. read more

Hat Creek - Burgers Near Me - Austin, Texas

Great veggie burgers! Always fresh! Add the grilled onions and grilled jalapeños! Yum!

The best keto burger bowl ever. In addition, they have an excellent variety of options.

Now... I'm not normally a Hat creek fan. Mainly because I'm not a burgers person. The rest of my family are BIG fans. We tried this location out for the first time and along with the food being great, the play place all nice, and the friendly staff! Will be coming back to this location! read more

Always on the hunt for a good burger and fries! (Especially sweet potato fries.) I can't comment on the atmosphere because this was a take out order my husband brought for me. But even though my cheeseburger with jalapenos and sweet potato fries took about a half hour to make its way to me, it still maintained structural integrity. Unlike other burgers I've tried, that will get soggy or meat dried out by the time they're a little cold, the patty was moist, and it didn't fall apart. Sweet potato fries left a bit to be desired (I like mine with some seasoning, even if it's just salt and pepper), but overall, not too shabby! Likely will try again. read more