First time in this store and I am amazed by all the great products (love my Rilastil and…read moreBumble&Bumble) and knowledgeable, friendly staffs they have. Store is clean, especially the cosmetic area. It's an all-in-one place for me to shop. Will definitely be my go-to for my personal needs and gift ideas! Be back soon! btw don't forget your punch card at checkout!

I've been going to this store forever even since I moved farther away where there are many other…read morebeauty supply stores . But I chose loyalty and they were always nice and informative. So... bought a curling iron and said if it doesn't do the job can I return it but not for store credit. Yes just bring it back in a few days with the receipt. Well I did that today and the owner who is having hard times (as we all are) said no only store credit ... I repeated what the salesgirl said and still wouldn't budge .... What ever happened to customer loyalty and respect .... She said ok I'll take it back but 20% off. I said what's the 20% for? The salesgirls time... I said that's her job she gets paid for that. You should be paying my gas for coming here which after this probably won't happen again I said fine... if it's more important to have $30. than my loyalty to your store you lost a customer. Then she asked if I wanted some samples .... Samples I said .. no all I would have wanted was respect... I hope the $30 was worth it. Never again. You lost me.

This place was really friendly to me during a recommendation request even signed me up for a free…read moredemo the following weekend. I get a little overwhelmed in make up stores this large but everything was clean and the workers were not too pushy. My demo was great! I have problems w my skin and they were sensitive to it and accommodating.

I booked with Nicole, and she was nice, but I asked for highlights and an overall brighter look for…read moresummer, and the result was nothing close to the inspiration photo I showed. I understand it may not turn out exactly the same, but I was expecting something at least similar to the picture, and it looked completely different. I also spent from 11:15 a.m. to 5:30 p.m. at the salon, which makes the outcome even more disappointing. I came home and no one could even tell I had anything done to my hair. I paid $250 for this, and I'm really unhappy with the results. First photo - my original dark brown hair Second photo - inspiration picture for highlights Third photo - my results They don't care too fix my hair and won't refund either

Quite possibly the best beauty supply I've ever experienced. They have absolutely everything. If…read morethey don't have it, then it probably doesn't exist. I typically buy a lot of my self maintenance items online for better pricing, but it's super fun to come and splurge and try some new brands of skin care, body care, makeup and hair care products. Service is always friendly and helpful. Free parking on their lot is always abundant.

Not only is Naimies a great place - they have everything! Special mention for Tracy, who helped me…read morefind an almost impossible to track down product.

I've been coming to this place for years, and to be honest, in the past I never got much help…read morepeople didn't take the time or offer helpful suggestions, so I ended up taking my business elsewhere. But today Kassi was amazing! She answered all my questions and gave great recommendations, especially for dry hair. Thank you, Kassi! I really hope you'll be here next time I come in for hair products.

Such a nice & helpful staff especially Charles!…read moreUnlike most beauty supply houses I don't get "attitude" from this one!

Here for the first time . The staff here is knowledgeable and helpful. Very patient too.read more

What a great experience. I've been here a few times over the…read morelast 40 years and they have always had "everything" but it's been a minute and things change. When my wife said she needed something special to cover up a recent biopsy scar, I thought we'd try Frends so stopped in. Along comes Devon and she was great. Not trying to sell stuff, not trying to get us out of there so she can get on to other things... just personable and knowledgeable and hands-on, taking the time to test some product on my wife. I've never been in a Sephora or a Sally Beauty Supply and don't want to go to one... they seem kind of "chain". And after running into Devon today and seeing all the cool, fun, professional, "industry" stuff they have to offer, will never go anywhere else. I mean, even if you don't want any makeup... you gotta go check it out.

This is my number one location to go to and has been for years! The parking is always easy and can…read moregrab lunch or dinner due to Corner bakery on the same lot. Back to the store! I love that every time I come they always have the color and supporting products I need. Especially at the last minute! This staff and location owes me NOTHING!! Customer service stays TOP TIER!!

If I can give 0 stars I would. I went to return my product that I purchased. I provided my phone…read morenumber and since I did not know it by heart, I looked at my phone. The front desk worker proceeded to ask for my ID to match the name on the account. I had no proof of Id on me since I've been going to cosmoprof for years not once has anyone asked for Id. My students come to the store and use my account to purchase products for me and yet again no proof of identification. Very rude disrespectful behavior. The other worker just starts staring at me as I'm walking out the store. Told them I'd be going to another location since they think their customers are not who they say they really are. No wonder the store was so dead compared to the others.

MONICA was helping me to find my new skin care regimen AND…read moreI'm lucky to have her help super friendly and engaging person full of positive energy Acknowledging all products with details and made of She care about what you want and looking for My consideration anti-aging and lifting clean powerful And she recommended M-61 For so many reasons Vegan , clean ingredients, 100% Paraben free 100% synthetic fragrance free Allergy tested I'm sure I will back again to see her regarding my hair and scalp treatment

Do not buy from Bluemercury. I purchased Supergoop sunscreen and it arrived with an expiration…read moredate within 5 months. I contacted customer service and they said they're not able to guarantee expiration dates, despite Supergoop saying it's usually 2 years. Apparently business is slow and they're selling old products.

Sherman Oaks, CA…read more This store is located inside the Westfield Fashion Square. I have been here several times to browse and get some ideas. But this time, I came to get something. Goodness gracious!!! Elbow to elbow since it's the holidays. People are making some last minute purchases for themselves or for gifts. I thought I would be in line forever but surprisingly no. Yay!! I came to get my free travel size perfume. They didn't have the perfume that I wanted so I chose something else. I haven't opened it yet but I'm hoping it will be good. The sales people who helped me are nice, patient, and knowledgeable about the products that they have. Good store to shop for women's essentials. Plenty of products to choose from and sales people are helpful in recommending the products that are good for your skin. Happy shopping...

They have everything here that you can imagine…read more I was able to explore their hair care lines versus my stepdaughter with her makeup. We both left very happy and content in under 15 minutes.

I've been shopping at Lush since the early 2000s, and while I've always had great experiences with…read moretheir staff, my visit on Memorial Day truly stood out. My daughter wanted to stop in, and we were initially just browsing. As someone who is very shy and usually prefers to shop on my own, I typically decline help unless I need it. After my daughter asked a question, an associate with pink hair stepped in to help, and she completely transformed our experience. She was incredibly knowledgeable, patient, and genuinely passionate about the products. She took the time to explain several items in detail, demonstrated products for me, and even showed me how to properly layer them. I've been shopping at Lush for years and still learned things I never knew. What impressed me most was how well she read the room. She never made us feel pressured to buy anything. She made us feel comfortable, welcome, and genuinely cared for. Talking with her felt less like interacting with a salesperson and more like chatting with a friend I'd known for years. We ended up spending well over $250, not because of a sales pitch, but because she took the time to educate us and create such a positive experience. By the end of our visit, both my daughter and I felt so comfortable and appreciated that we gave her a hug goodbye. For two very shy people, that's saying a lot. That interaction left such a positive impression on us that it genuinely set the tone for the rest of our day. After we left, I actually called the store hoping to get her name so I could recognize her specifically, but I completely understand and respect the store's privacy policies. The entire staff at this location has always been wonderful, but the associate with the pink hair is truly a star. She deserves recognition for the kindness, warmth, knowledge, and genuine human connection she brought to our visit. Thank you for making our day so special.

I've been here several times over the years but I most recently came for a friend's birthday…read morecelebration here! The staff was super friendly and let us walk around the store before the start, sample products and ask a ton of questions. The actual party experience itself involved a step by step skincare routine from cleansing to exfoliant to toner to serum to lotion. We also got to make our own bubble bar which was so fun and unique! We also got a goodie bag with what I think is the birthday party exclusive bath bomb, the piñata bath bomb! I haven't tried this yet but I love a good bath bomb and Lush is the pioneer in this field so I'm sure it'll be great. I'm not 100% certain if this was part of the birthday package or extra but we also got a $30 credit to shop in the store and I purchased a lavender sleepy balm that I have been using nightly to aid in relaxing before bed. I also got the magnesium body balm that I like to rub on my hands before bed to better help my sleep and some fresh eye patches but I think while I would repurchase the lavender and magensium balms, I wouldn't get the eye patches as they didn't adhere to the skin and would require laying down for some time.

Love this place for hair Extensions , and products for your hair , Daniel has en excellent…read more costumer Service

Amazing customer service answered all my questions which most beauty supply places couldn't answer…read moreabout i-tip beads. He knew what he was talking about and seem very knowledgeable. Very helpful. He made sure I got the right thing and their prices were extremely reasonable for what I wanted. Happy customer!