Scheduled same day. Excellent service. They let me add an additional 30 mins. Feeling relaxed.

I am a first time customer, when I walked into the establishment I instantly approached by the owner, he was very nice he welcomed me in and let me know my massage tech would be with me shorty. I have to say this was the best massage I've ever had! She had very firm hands and knew exactly where my pain and tension was. I look forward to my next session. read more

One of the best massages I have ever had! I have been here twice and both were wonderful experiences. I will be going to them exclusively from now on. Soooooo much better than one of those chain places. Haven Day Spa is awesome!!! Such a great experience from start to finish!! read more

This was not a pleasant experience for me. The atmosphere was not warm and cozy it just felt like they were going through the motions. Everything was not in the room that was necessary for the massage she kept having to go in and out and at one point she left the door open creating a draft. The over head light was on the entire time and 65% of the massage she was massaging me over the sheet. I requested hot stones and that was only about 5-10 minutes of the massage and only on my back not my entire body. By the time she had me flip to massage the front of my body there was maybe 10 mins left and again she was massaging me over the sheet. I let her know my problem areas were in my forearms on the front side and she basically just rubbed them and gave no real attention or kneading. I truly tried to give this place a chance but I will not be returning. I repeatedly asked during the massage how are the stones involved because from past experiences the stones are used throughout the entire massage and was ignored and I asked why wasn't all parts of my body given proper attention? I was told well if you did a 90 minute massage you would have a different experience. That's unacceptable. Full body is full body. I do not recommend them. What a waste of time and money. read more

This is an updated review. Initially, I posted a one star review based on an unpleasant experience in which the owner's wife decided to charge me for services I did not ask for or initiate. Immediately after posting my review, the owner, John, reached out and apologized for the issue. He admitted that what occurred was a misunderstanding and it was their fault. He offered a free one hour massage as a concession. I appreciated his prompt response to the matter and attempt to retain a loyal customer. I was asked to delete this review however I am choosing to update it and base my rating on what I would have given the place before the bad experience I had and the resolution of that incident. I'm still a bit wary of this place and the fact that tip is mandatory, but I will continue to go unless there is another issue, in which case I will certainly update here. read more

I have had massages all over the world: China, Thailand, Bali, and Hawaii. I type on computers all day long and have a lot of stress in my life right now which I carry in my shoulders and neck. I went to Haven Day Spa tonight because it's close to my home. I didn't have high expectations because it was a new place to me and I've had enough mediocre massages in my life that I didn't know if tonight would be one of those mediocre experiences. Absolutely the BEST massage I've had... EVER! Emma was AMAZING. She focused on my neck and shoulders and that pain that had been plaguing me the past few days is now GONE! Thank you Emma and Haven Day!!!!!! 8/13/18 - had an upper body massage with Chloe and again, another FABULOUS deep tissue massage to erase the stress I'm carrying in my shoulders and neck. read more

I was referred to John at Haven Day Spa by a close friend who highly recommended him. He confirmed my appointment and told me it was cash only. All fine; when I got there I was checked in and paid in advance (good COVID precautions with questionnaire re health (no proof of vaxx required) and temperature was taken). I was led to the private spa room. Then a female massage therapist arrived but did not introduce herself or even speak to me. She just indicated I should disrobe and get on the table. I was kind of disappointed with the whole experience! There were some good aspects to the massage but some not so good - little work on feet, mostly focused on back. I never met John and was massaged by Amy. I had to ask her name at the end; otherwise she was not at all communicative so the massage was awkward and impersonal! Then she demanded a tip and then she demanded more tip so I gave her a twenty and asked for change (she was the only one there) and suddenly she feigned not understanding and took the twenty and walked! So I left feeling ripped off! (Not the best way to end a massage) and the reason I've avoided places where you get treated "that way!" Oh well - the massage was okay, but not really therapeutic. My friend was also very annoyed when I told her what had happened and she recommended I contact John because she said he's generally good about fixing problems even after the fact. I'm inclined to chalk it up as a lesson re-learned and just not go back. This was my first venture back to getting a massage since COVID and it was not a good experience. read more

Angel gave me a wonderful prenatal massage and I have absolutely no complaints. Right when I got home, I took the most wonderful 1 hour nap. I am 7 months pregnant and this is my first time getting a prenatal massage. I usually get chair massages that are offered at work but since my clothes are left on, I don't really get the relief that I need. I started off the massage clothes off except for underwear, and a nice huge body pillow to hug since I need to lay on my side. She started working on my shoulders, down to my back and finally my legs. It did not feel like an hour at all! She always checked up on me to ensure I was feeling okay and the pressure was good. Maybe next time I'll ask her to work on my feet a little since my poor feet is carrying an extra 20 pounds. It was a little confusing to find the place at first, there is a front door, but the entrance is off to the side. read more

This was my first time here I really like the lady that did my massage she was really nice and really good at her job but if i know i would have to pay an extra $10 for a TIP I would not have went to this spot I gave the lady what i could afford and she walked away with an attitude and then the owner came out and said most people give $10 for a tip I said I didnt know it was MANDATORY to give $10 for a tip...I wont be returning they should let people know that up front and not at the end. read more

This is my 2nd time getting a massage from Haven. Never again. The sheets were dirty and the face towel was also. I told the lady that I don't think the face towel was clean. She changed it. The massage was fine. Nothing fancy. The place smells funky and everything is OLD. My massage was yesterday and today I woke up itching all over. Every place the masseuse touched. Even my face. Buttocks. Back. Neck. It's awful..had to make a run to Target to get some type of itch cream. I've been reading other reviews and several people have mentioned the itching issue..and the owner writes them back with some none sense and talking down to them. Calling them "morons". Let the owner come for me..he doesn't want these issues. I'll be quick to take action against his "spa". read more

I had a Groupon for this place and hadn't had a massage for awhile. This is definitely a no-frills place. Old, thin sheets, grungy walls, windows to the street barely covered. That said, the massage was good, EXCEPT too much time spent on my bottom (which made me uncomfortable). Also, the masseuse got up on the table on top of me, which was a surprise, but oh well. My only complaint is that the masseuse asked to take my watch off when I was laying on the table, and it was never given back! I assumed she put it in my purse, but no. I called the next day and spoke to a man, who said he would look for it. Later he left a message that I "must have lost it somewhere else"! Thankfully it wasn't a Rolex! read more

I did not enjoy this place OVER a year ago. They have texted me for over a year with specials. Look how many times I haved asked to remove me. Then they turn around and offer me a discount. I DO NOT WANT THE DISCOUNT OR THE SERVICE!!!!! Please leave me alone! You're stalking and harrassing me now!! I am going go to the police!!!! This is annoying!!!! LEAVE ME ALONE!!!! read more

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Hands down, best massage I've ever had!! Price is reasonable, no complaints really. Might have to make this a weekly thing!

I LOOOOVE this place and am always satisfied when I leave. I just wish they would update the rooms a little. Otherwise, no complaints here.

I have been here twice. Someone recommended Kathy and when I tell you, Kathy can gladly get my money EVERY week for a massage...I would give it! Now my first time here, was EVERYTHING! Kathy massaged pretty much all of my knots out and I left feeling like a new woman. HOWEVER, the 2nd time I went, I forgot to ask for Kathy and someone else gave me a massage that was NOT up to par (hence the deduction in a star). It was just okay, but not like the one I had received from Kathy! They have specials daily, so definitely check out what specials are going on before you schedule your appointment. Anyway, I would gladly return to see my girl Kathy! read more

My neck and shoulders were needing some serious work since I haven't been able to see my chiropractor for months (thanks, Covid). I was able to schedule an appointment at Haven Day Spa for less than an hour in advance, although next time I'll definitely plan ahead better. The massage was EXCELLENT! I'll definitely be back! read more

This is your basic, no-frills Chinese massage place. If it had more ambience, I would've given it 5 stars. That being said, my massage therapist Diane was awesome! I got the special President's Day 1-hour hot stone massage and at the end of my hour, I felt renewed, relaxed, rejuventated, refreshed and pampered. Other +'s: (1) parking right outside the front door; (2) they email you special offers and discounts: (3) loyalty reward program; (4) appointment confirmation by text read more

It was surprising to see the extremes from mostly 5 stars to the minority of dissatisfied 1 or 2 stars. I have worked in the medical field for 30 years and experiment with lots of different spas. Have gone to Haven for over 5 years and feel it is the most consistently excellent massage of any places I've gone to. Of course I haven't experienced work from every therapist, but have had really excellent work from 6 or 7 therapists who are all professional,skilled, and pleasant. It is a good combination of relaxation and also therapeutic work. The owners are genuinely concerned with the satisfaction of their clients and are the only spa I know who have scheduled in-service trainings for their therapists. It is important to let either the therapist or the front desk know any specifics of what you are looking for. I was surprised to read some reviews saying that the therapist did not listen to requests; I have found the opposite even though it is sometimes a little work to communicate. I would like to disagree with some of the negativity in the critical reviews. Although not a fancy decor, the ambiance is professional, clean, and pleasant. Haven Spa has won the San Leandro Chamber of Commerce "Best Spa" award for the last several years. In contrast to some comments, the sheets and towels are always clean. I have never been bothered by noise in the hallways or adjacent rooms. I do enjoy and appreciate deep work, but never have been bruised or have the therapist be unresponsive if asking for either deeper or lighter work. I much prefer the massages at Haven to the fluff massages at many fancy spas that charge twice as much. You can't please all the people all the time, but would strongly suggest that you consider the large number of 5-star reviews and take the negativity of the minority of critical reviews with a grain of salt. read more

The review is not all bad but I will not be returning or recommending this place because of my experience. I was a walk in. The front desk person was very nice. And it was great they took me with any prior appointment. Although, I did call first to check. My massues, Angel, was pleasant at first. I communicated to her that I only wanted shoulders, neck and arms. No full body neded. She was a bit talkative during the massage complaining about the heater and seemed rather irritated. During the massage she left the room several times without excusing herself. Unfortunately, just unprofessional demeanor. At the end of my massage I dressed and paid. I left an $8 tip.....it was $35 for 30 minutes so I figured $8 was fair for a 30 minute massage. The massues scoffed and said I should find another massues!!! RUDE!!! She points to the sign that suggests a $10 tip for a 60 minute massage. Which is a fair tip.....I generally tip more for other 60 minute massages I have had. Maybe she needs a massage. read more

Came here for a relaxing massage and an itch in my leg is what I got.. Please close down your business If you can't manage to clean your bed bug infested sheets. Room seem old and has that outdated and lingering stench to it. Regret coming to this cheapo place.This is thee worst experience I have ever had in a day spa..I will not come here ever again,never had a bad experience through groupon until I came here. Horrible experience!! Unsanitary alert.. read more

Haven Day Spa - I got an itch from this place!! - Massage Near Me - San Leandro, California

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2.5 stars. Pros: -Very affordable pricing -Late hours -Friendly staff (chatty) Cons: -Place is run down -Massage therapist was too focused on my rear (she insist that my behind needs a lot of work because it is too firm. That's a first for me ever) -I feel uncomfortable with how close to "home" when she massage certain places -Afterwards, instead of feeling relaxed I questioned if I was being molested This place might be good for those who doesn't mind an intimate massage. For me, I think I will pass. read more

Clean and relatively friendly. I went here with a groupon today. The place a is large and lovely music is piped into each room. My massage was rough, although I asked the therapist to not rub so hard, she continued. I almost got up and left because despite the 'ouches' and requests to ease up she didn't. I literally have bruises forming on my arms. I love massages, have gone several places in the bay area, but this was by far the most painful She tried to play it off as, sometimes it will be sore...I get that sometime you get sore after a massage but I know the difference between sore and 'you are hurting me'. Once the bruises present I will post photos. Update: the owner called and texted me Apologizing for the inadequate service. He was not only nice and professional about it but offered amends. I am Choosing to not return but am updating my review. A large portion of the customer experience is the service whether or not the services rendered were good; even in this case . read more

I went today for my 75 min facial and I run from there after 15 min. Hopefully, you won't be able to schedule an appointment because nobody speaks English. But if you do then be prepare to wait about 30 min anyways. The room was dingy and didn't look fresh. My face was wiped with a paper towel that an esthetician washed and reused. I run away after she massaged my upper back, neck, shoulders and then proceeded with my face without even washing her hands. She never explained what she is doing and what products she was using on me. What can I say - beware! read more

Walked in for my 3 pm appointment which was already fully paid only to be told come back after 1 hr. Horrible way to run a business! read more

The two stars aren't necessarily about the massage itself. The massage was a 3 star the most. I didn't realize how much the little things matter when it comes to getting a professional massage. The idea is I am supposed to be relaxed and they move my body where they need to. I found myself adjusting to make myself more comfortable or to give her access to different areas to massage. No soothing music to drown out the street noise and basically no professionalism. Sorry but I will not be returning. read more

Brought my boyfriend here yesterday for a couples full body massage. Since yesterday was Halloween, we were given a discounted price- $45/hour per person (which I'm not too sure was an actual discount/deal since the same price is advertised on Yelp). Pros: - Private parking lot, free parking - Friendly and welcoming staff - Located in nice, clean area - Near shopping center - Confirmation of appointment via text message - Rewarded points towards next massage - Good massage Cons: - Felt a little pressured to give masseuse a tip Suggestions: - Call in ahead of time/make an appointment - You'll be asked to undress (of course), but nice undies are appropriate. I would suggest wearing a thong since you'll probably get your buns massaged as well (lol) read more

Really good massage from John today. Pros:massage was awesome and he got all my kinks out. Super friendly staff. Got a same day appointment for a 90 minute massage. Will be returning soon. Cons: sheets were super small and did not cover my feet. I am 510 so a bit tall but sheets could have been longer. read more

I was really in need of a massage and have been here once before. I was able to get an appointment with Kathy who did a lovely job. I had a 2 hour massage and foot reflexology treatment which was wonderful. I highly recommend Kathy - she's tiny but strong! I've been working out and my muscles were sore and tight and she helped get them loosened up again. My only suggestion would be for them to change the music to something more soothing & relaxing. The piano music was kind of annoying until I was finally able to zone out and ignore it. read more

I would not recommend this place. I too think that it is sub quality. I work in a place that has a well known spa but it is too expensive for me. I was looking for a place close to home. One basic question before they begin should be to ask if you have any injuries. I don't but they didn't ask. More importantly the therapist was way too harsh and my hip has been sore for two days now. The place isn't professional and doesn't seem clean. And...the therapist burped while doing my treatment. Not even worth the groupon price. read more

I made an appointment same day and they were able to get me in within the hour. Courteous, professional,and free parking. "Linda" was my therapist and she was AMAZING! I had the 2 hour massage+foot massage. I am not a fan of deep tissue, but Linda's deep tissue on certain pressure points was well worth any discomfort. My body feels amazing, all of the tension has been drained out of it. I will be back soon and tell others! My only concern is that there is a sign that gives you tipping guidelines which are well ove 50% of the massage price. I tipped 25% but wondered if my therapist gets the entire tip and if Haven Day Spa is aware that a good tip is 15-20% not 55%. read more

This place is not a spa. It's one of those reflexology places. The massage therapist did not know what she was doing and was def not certified. I asked her to work on specific areas and she didn't know what to do. Had I known what kind if place this was I would have not gone. I was looking for a real massage. I forgot to mention that the place smelled funky. Bathroom meets cafeteria. No bueno. The only reason I gave them two stars was cause they were really nice. read more

This was my 3rd visit today and every time has been great. Everyone I have seen here is fantastic. I just had Linda as my masseuse, and wow, she is strong! If you need deep tissue, she's a powerhouse! read more

Reviews have been mixed, but it think it's about expectations. Here's the scoop: Pros: Excellent deep tissue massage (what you'd expect from a sports therapist) Clean Affordable Nice people You can come in last minute Relaxing music Cons: Ok decor and building Not a lot of explanation English is second language They do get a little closer than comfortable in the private area. I would not recommend this for a spa novice or for a group of girlfriends looking for a spa experience. However, if you like a good deep tissue massage and can skip the frills, then this would work for you! read more

Patty Patty Patty! She's the best of the best. All I can say is she knows where to find all my knots and where to massage me at pin point. Sometimes I feel like she's a healer more than a masseuse. I highly recommend her if specially your in need of deep tissue massage. Thanks again Patty **Ana** read more

While it won't win any awards for aesthetics, the service you get is very warm and welcoming. I purchased a Groupon, hoping to treat myself to a prenatal massage before the baby comes. A full hour of bliss for $60? Yes please. Linda greeted me at the door and led me to the room. She was gentle, yet firm. I thoroughly enjoyed the massage. Upon my exit, another lady invited me to return after I had the baby to receive the same rate- how nice! read more

My goodness! My Massage Therapist Amy is the best! I workout 5x/week and had the worst back and neck tensions. It was so bad that I had to take lunch early from work to go there. She worked every part of my tensed muscles and by the time I left, I was good as new. I am not feeling dizzy from my neck pains anymore! I am so glad that I stumbled upon Haven! It's only a block away from where I work and I am definitely going back to Amy on my lunch break in the future! read more

4th time here, convenient location & just tried massage therapist LAN & she was superb! I feel so much better, her strong hands did the trick! My tense muscles didn't have a chance! She's great definitely will return. This place is basic & simple & the prices are fair, space is clean, welcoming with skilled professional staff so it's worth trying. Lucy or Lan have magical hands! I highly recommend- you won't be disappointed. I just wish they had a tip chart/guide I find them useful. read more

It was my first time there great service very nice people and the best part is very good massage just the way I like that first time ever doing the hot stone which I now love and the best thing the price excellent keep it just like this thanks read more

WOW! The best professional massage I have ever had! A Very modern, clean, attractive, and professional organization. Many newly remodeled rooms, shower, and trained therapists to choose from, with professional licenses and experience. I recommend going for the "deep tissue" or "swedish" treatments. Many other therapies are also available to choose from. With Reasonable rates, and worth every penny. All the employees are nice and friendly. I plan to go back every week. read more

This place was awesome. My fiancé and I made an appointment in the morning through yelp. We got the Christmas special for 39.99 each. The Christmas special included 60minute massage with hot stone; we picked a Swedish massage with hot stone. A few minutes after our reservations online we got an email confirmation and an hour later we got a text confirmation from the owner. We got there 10minutes before the appointment. The lady in the front was really nice. She went through the different types of massages they had. After everything was settled, she asked us to pay before the massage. The room was was nice and clean. Since my fiancé and I were doing a couples massage, there were two massage beds in the room. I thought the room was a little bit to small for two beds, but I guess it just makes it harder for the workers. The massage was really relaxing. My lady was really accommodating. She asked me what areas I wanted to focus on. She did a great job. But for my fiancé, I didn't really hear his lady ask him much questions. Overall, I would definitely come back to this place and I would suggest it to others. This place is definitely one of the best places I've been to in awhile. read more