Once again Active did another amazing job replacing a car windshield. And with all the potholes…read moreand rocks all over our local roads, it's good to have a company to trust for these repairs that require extra precision due to all the electronics in cars. And they do a great job with repairing/replacing door and window screens with dog-proof non-rip screens .

It took over 3 weeks for 1 screen to be repaired. We live behind this store and thought it would be…read moreconvenient. My husband brought the screen over and was told the person who fixed then was out but they would work on it when they got back beginning of next week. They never called to say the screen was ready. They gave me a husband a hard time when he went in to inquire about it like I he was bothering them. Said if he wasnt called it wasnt done. (Btw it was done). Then there was a phone call from the owner asking the employee if she was ok. Minute after he started conversing with her. My husband is even tempered, laid back and non confrontational. I guess the owner saw he was biracial on the camera, and that apparently made him scared for the female employees safety. (He could hear the whole conversation) Oh by the way my husband works for Suffolk County jail system she was probably safer with him in there. We will drive elsewhere the next time we need a screen fixed or buy the materials online and do it ourself next time since it isn't thay hard. Good customer service goes a long way, unfortunately that's not what we received here. Very unfortunate.

Advanced just completed a front fender and door repair on my 2022 Silverado. This truck has a very…read moredifficult pearl blue color to match, the workmanship and color match are perfection. They pay attention to details, to the point an experienced painter is impressed. I have been painting cars for 40 years, this is the only shop in the area i trust with my personal cars.

I had fender bender a week ago, the first in decades and a friend suggested Advanced Auto on…read moreBellmore Ave. I couldn't be happier with the quality of service, expert repairs and detailing! The car has never looked so good! Also, the help of Angelina was invaluable! She contacted the insurance company, provided all info and walked me through every step of the process. I had arrived worried and uncomfortable, but left confident I (and the car) was in good hands. Thank you Bobby, Angie and the crew for a job very well done!

Tommy is great he really knows his business. I had a a huge rock crack my windshield. And then the…read moresnow made it migrate across the windshield. I called Mr. Glass and they were able to start the process from the first moment I gave him my cars info. He said he'd have the windshield in an hour. I went to them to change the window. It took under two hours and I was done. They would've come to me but because of snow I thought it was better to bring it to them. It worked out great. They have a comfortable waiting room and Kim is great. She's knowledgeable and personable and fun to talk with. They took my insurance so I had no charge. I would recommend them for all your glass and mirror needs. They do glass shower doors too.

While driving my new car on the NSP, I got a nice chip on my windshield. It was the size of a dime…read moreand right in my sight of vision. I was devasted. I Call Tom and he told me to come by after 3. When I got there the place was clean and friendly. He fixed it in less than 15 minutes. I can't believe how great it looks. Only those who knew it was there can see it. Thanks for a great job!!

I brought my Tesla in to have the windshield replaced after noticing a long crack, about 16 inches…read morein length. I went through my insurance for the replacement, and the entire process was smooth from start to finish. Communication was excellent from booking the appointment, to dropping off my car, to receiving updates when the repair began and when it was completed. Everything was handled promptly and professionally via text, which made the experience very convenient. The repair took about five hours, and they did a great job. I have no complaints at all. I would definitely use their services again and highly recommend them to others. The customer service was great!!

The only reason I didn't give a full 5 stars was due to the wait time for the first available…read moreappointment. The TV commercials make it seem like you can get same day service, but you'll be lucky if you can get an appointment in a week. They crew came on time, communicated well, and did quick quality work. Thanks to the close relationship with my insurance, windshield replacement was no cost to me.

lousy tint job on my 330 BMW, bubbles all over and jagged edges . No safe precautions taken and all…read moremessy finish

I cannot believe after having such a hard time with Safelite for two months that it was so easy and…read morepleasant to deal with this company. I spoke to a gentleman named Mike on the telephone who explained everything to me was a pleasure to talk to and I had my claim transferred from Safelite to them and they were able to have the glass and have it installed in under a week where it was taking two months with that other company. I am soooooo pleased with the quality of service they provided and the level of customer service I received if you are even considering going with the other company don't and absolutely go with them! Thank you again Mike for just being so amazing

Everything!! Joe is an amazing man that takes care of you and your car. I only have great respect…read morefor an auto shop that actually cares. Hard to find. Thank you Joe again! Patti

Really glad I brought my car here. Joe matched the estimate that the insurance adjuster quoted,…read morewhich makes me think he's honest, knowing that the insurance tries to low ball you. My car was done quickly, and Joe was really personable and nice.

Phil did an excellent job very quickly. He was able to do a next day full windshield replacement…read more He also does CHIP repair.

It's never fun when you have trouble w your vehicle but Phil made this experience pleasant. He was…read morepunctual, professional and went above and beyond in getting me squared away. He came to my job, replaced my windshield, transferred my registration and inspection stickers and vacuumed up the shards of glass in my dash and vents. I recommend him highly because with him you have a personal relationship as opposed to the big national companies where you're just another body to them. Thanks again Phil

I have been in the market for a new go to car wash and saw a Facebook post where Luxurious Hand car…read morewash was touted as Excellent. I arrived on Sunday around 2pm and there were 3 cars ahead of me plus 1 being washed. It is a 1 at a time service. I waited about 25 mins to be washed. I sat in my car but I think they prefer you don't. I misunderstood because I was watching a movie on my phone and I was distracted. They drive your car away from the wash station to the wipe down area. It was a lovely day and I did not mind hanging out waiting. I think the whole thing took about an hour. I got the 45$ wash. My windows were streaky I noticed the next day on the inside but I know that's a tough area to get clean because I have a tuff time with it too. Overall they were super nice and it's close to home.

If you are like me and hate going to a motorized car wash, then this is the place for you…read more Unfortunately, some car washes claim to be hand wash operations but if they're not Luxurious hand car wash and detailing is a complete hand wash car wash. They are different pricing structures and you can pick from exterior washes with tire shine and to full service washes. The service is efficient due four individuals who wash the car and two who dry and finish with the details.

Fast easy service, and the work looks good. I cant complain there…read more But when i called to schedule i was told on the phone they would be installing OEM Factory Glass and not aftermarket branded glass. I even had the discussion about my dissatisfaction in aftermarket glass that another installer used on a previous occasion- before i walked out the door. I get home, and not only did they not use the MOPAR branded glass as promised they actually used the brand i specifically did not want. Pretty good job, quick service- the piece of aftermarket glass looks good (they are hit or miss) but they tell you one thing on the phone and do another.