I just realized that I haven't reviewed this shop yet. I have been coming here for 5 years. I'm a 70 year old woman, I never feel like they are trying to upsell me. When they told me I needed new brake pads before my trip. With any other shop I probably would have gotten a 2nd opinion and done some price shopping, I trust them. They also go above and beyond in their customer service. I 1st went there on the recommendation of a friend. The dealership had just quoted $110 to change a headlight bulb. When I asked them how much it would be, they quoted the price of the bulb, 20ish if I remember, and didn't charge me to put it in. Fast forward 5 years, I asked them to change my husband's headlight. They looked at it, it had a loose connection, they tightened it up at no charge. These seem like small things but it speaks volumes about the business. I highly recommend this shop. read more

I appreciated the services on my car and the kind young employee who worked on my car. However, the manager, named Matt, screamed and cussed at his employees the whole time I was there waiting for my car to be serviced. He berated the same employee repeatedly and continued to yell at everyone around him. It was loud and incredibly aggressive. Another customer and I were witnesses to this horrible behavior and actually quite disturbed by the level of aggression he showed toward the young man. For this reason, the place gets one star. read more

They were patient with my daughter being a new driver with me. He took the time to show her the hood release and asked her if that was ok first. He was relatable and they sounded like they were having fun which made the energy wonderful. Quick and didn't try to sell me anything but the oil change I needed. This is my new go to for my Mercedes. read more

Quick and solid when we were in a rush and the lights were on. Thankful. Plus had time for a quick bite.

Did the car wash and my son did the oil change. Not sure how the oil change went but the car wash was awesome! The young men who helped me were great and the car looks good! My son said it was a great setup great guys and great value! read more

I see why this place has such great ratings. I had an appointment for an oil change and I was long overdue. I was promptly seen. Every person I interacted with was friendly and professional. I would highly recommend. So excited I found a new oil change place! Thank you Havoline! read more

Place recommended to me by my dad who said, "The Jiffy Lube near you doesn't know what they are doing, go to Havoline Xpress." Showed up at 8:00am on a Saturday for an oil change, and was one of two customers. Service was outstanding, with fantastic value for your money. Zach was polite, professional, and highly efficient. I was in and out in maybe 15 minutes tops. Further, they saw our Marine Corps plates and offered a military discount. Just found my new go to place, and will be recommending family and friends alike. Thanks for running an honest business Tom, we'll be back! read more

This was my first visit, it won't be my last. I bought an older Suzuki last fall, and it goes to a specialist in west Vancouver for parts and service, but routine oil changes can of course happen much closer to home. After a bad experience with one of their competitors, a friend recommended these guys. I couldn't be happier. In and out in 10 minutes, they gave me a coupon I didn't even know I qualified for, and a free car wash next door. Friendly, courteous, thorough. read more

I usually go to Valvoline, but saw great reviews for this place. The service was quick and the customer service was fantastic. I was charged for a full service oil change, but I'm pretty sure they only changed the oil/filter and put air in my tires. My receipt said they topped off the washer fluid, vacuumed, checked my lights, but none of that happened. The receipt even said my lights were working when my rear driver light is out. But not too bad. read more

Was hesitant at first as I had last been to Valvoline and thought this was a cheap knock off. Boy, I was wrong. They did an excellent job! Ken is the manager and was doing maintenance on my vehicle. Excellent, told me the price right up front. Asked what I knew and treated me with care and dignity. No chauvinist makes. They will take care of you. They absolutely Took care of me. I learned and enjoyed. Please come here in Newberg, Or. read more

Havoline Xpress Lube - Bays - Oil Change Stations Near Me - Vancouver, Washington

Seen great rating decided to try for oil change. Never again! Dishonest! The most expensive service in town (they don't disclose price for services on the website), but was told this is because "everything" is included, even car wash and interior vacuum. It took about 7 minutes to get "everything" done. Car wash didn't work (that day or at all?). Vacuuming was never done. Now not sure about oil. Outrageous. read more

They were quick & astute. They upsell, but only if needed. They were positive & enthusiastic, the shop seemed well kept too.

Took our 4 runner to the location on 316 SE 123rd Ave # B2, Vancouver, WA 98683 for transmission fluid change. Incredible customer service, honest, don't try to upsell, friendly, top notch. Well done to the team that works there. read more

I usually change my own oil however being a Lyft driver and needing frequent oil changes on top of a busy schedule and home life, I began using Havoline Xpress lube. last time I went they charged me for the oil change I decided to check the oil after I got home and noticed that the oil in my newer vehicle was extremely dark nearly black after only a few miles of driving. I then immediately changed the oil and filter myself. It is now time for another oil change and the oil is still way cleaner then it was after the Havoline guys failed to service it. so they'll take your money but no guarantees that you'll get what you pay for. I do not recommend this place.... read more

Matt, Kurt and team are awesome. They have always been super helpful whether you are just getting an oil change or something more complex like figuring out why your AC doesn't work. Very fair and reasonable! read more

I haven't had this good of customer service in a long time, the people working are friendly and you can see the staff get along and have fun as much as anyone can at work. Gave out complimentary drinks and my god the speed at which they move was insane. I live on the other side of town and the drive to have such outstanding service is worth it read more

Attentive and efficient service. Took my car Ellie in for a full service oil change. She got vacuumed and a car wash voucher after her oil service. (I picked the car wash next door, but Kaady was an option as well). Nice guys and nice waiting area with a popcorn , magazines, a/c, and a clean bathroom. read more

These guys are the best ! Have taken both cars for tune ups and repairs for the past 4 years. Always professional, kind and courteous! Great to know that there are still businesses out there that are still honest in every way !!!! read more

So these guys are doing my brakes today. 200 labor for pad replacement. I think fair prices. Always good work by these folks. read more

I have been going there for a few years. They are always kind and helpful. I would not take my car anywhere else. They even told me that I didn't need work done that a Toyota dealer said I needed. read more

i can't begin to tell you how secure and safe I feel knowing that I have my Havoline experts. I have been with this Havoline for four years plus because their diagnosis and repair service can be trusted. their customer service is remarkable. Dakota is an adept and experienced mechanic..I can trust that I will see Matt and know that he will take care of my car problems. these people have become family to me. yesterday they put in a new radiator.... this is a big deal for me and, because I trust Tom and Matt so thoroughly, the whole experience was solid and successful. and, it was a pleasure to meet Kurt who so helped me negotiate the day of dropping off and picking up car. if you feel like me that your mechanics are as important in your life as having a trusted doctor then please go to this Havoline read more

Best oil change in Vancouver! Very professional, courteous & not pushy. I got in and out quickly, and the staff was awesome! Highly recommend to get your oil change here. The also give a military discount. Will be coming back for all my oil changes! read more

Highly Recommend. As a yelper and someone who checks out reviews I anticipated a good experience. Havoline did not disappoint! As a female, these type of things can be intimidating since there are often horror stories of people getting ripped off. I have a 2011 Lexus that requires Synthetic Oil which is quite a bit more expensive. It was an added comfort this Havoline location has Exceptional Service! They made me feel 100% comfortable, took time to thoroughly explain all the options to me, I realized I was getting a good/fair value. It's apparent that Integrity, Courtesy, and overall great customer service and efficiency are instilled with all of the employees. Go here, this a great resource. With full service oil service change you also get a free car wash with either Shine In No Time, or Kaady Car Wash, at any location in the Portland/Vancouver. This is clearly a family run business with obvious attention to detail and pride of ownership. Owners are Tom and Deanne, appreciative, personally involved, grateful for customers! read more

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This is the place to go for all your vehicle needs. I am particularly weary and not a person who just trusts anyone with my cars so I assure you that my review reflects straight facts. I started taking my rides here for oil changes and on my first visit they exceeded my expectations. Friendly, courteous, and knowledgeable team of guys. Conveniently, you can drive in and stay in your car if you like and they served my daughter and me drinks had some good conversation, and made us feel comfortable. I spoke and dealt with Kurt who has great customer service skills and is friendly. He does not try to upsell he listens and makes good suggestions and he cares about the quality of work they are doing. They are lucky to have this guy on their team. They have a good mechanic who can handle anything minor or major repairs. I am willing to pay extra for quality services and they might charge more than some other shops in the area for labor but worth it! They have earned my trust and continued business. They have a nice waiting area, clean restrooms, and a car wash next door with a vacuum station area. They give a free car wash with oil changes. I highly recommend this spot and I appreciate the quality services they provide. read more

So nice to be back here getting things taken care of by honest mechanics. If they tell me something needs to be done I know it needs to happen and I know that they will charge is reasonable for the time and cost of the parts. I have sent friends here and they were also treated well and planned on continuing to use these guys as their mechanics. I recently had to get work done at a dealership and had to get a manager to go through the work order to confirm that they had done work I had not wanted done and finally he said they would refund the diagnostic fee for that work. My problem is that if I hadn't pushed they would have kept my money. This would never happen at Havoline. They are very clear about what needs to be done you give your permission (sign for it) and then they do the work you have agreed on, it also costs what they tell you it will cost. What more could you want for your car. read more

I love that their service was quick and that it cane with a car wash. I usually would have to wait a couple of hours at other oil change place but not this one. read more

I'm thoroughly impressed. I rarely do reviews but felt this was warranted. The folks here were courteous and super efficient. After we told Matt what we needed, he asked us if we wanted something to drink before we even sat down. I know that we all have cell phones to keep us busy while waiting, but there was an assortment of magazines to choose from. Before I was done with the magazine, the mechanic was done with the service. I'm a first time customer but was treated like a long time customer. There was no waiting, prices were competitive and the employees were nice! I highly recommend. read more

I don't think any place is affordable anymore but it's just amazing how much everything has gone up so this place is not cheap it's not expensive it's kind of in the middle I like the fact that you stay in your car you can do work and you don't have to get out of your car. Everyone seems nice enough and it was clean and they were attentive enough ...so yes I would go back read more

As always, it was easy to get service They found I had a hole in my radiator a d were able to fix I that day! They even ran me home and picked me up when it was done! read more

I love these guys at Havoline! Tom and his employees are friendly, professional, honest and more than fair. My car just came out of there today purring and driving better than ever! I have developed complete trust in these nice folks and they feel like family. Thumbs up to this outstanding business! read more

Excellent customer service. Super fast! Keeps track of maintenance and helps with affordable yet quality decisions on maintenance. I have them do all my oil changes. And have had brakes and new battery installed. Always get free car wash. read more

They forgot to put the oil cap back on the car. I started smelling something and think it was making me sick. When I looked the oil cap was just laying on the engine and not screwed in. Oil all over the engine. The only thing worse for an oil change station would be leaving the oil filter off. This should be one of those memes. You got one job. This is bad, especially for a place that costs more than going to the dealer. I would not do business with again. read more

Awesome service! Talented team with no bait/switch.

This place is a joke I was selling my car and a young girl wanted to take it here for a inspection not sure why I thought she would rather take it to a qualified mechanic he some guy comes walking out giving me a dirty look I said hi he didn't say anything back I knew I was in trouble because she was cute and he was going to save the day he told her not to buy the car because the timing chain was going out and these turbos are junk cars I took it to my mechanic and he sprayed lubricant on a pulling and the ticking noise went away. They better watch themselves someone younger then me wouldn't be so kind. Bob read more

Havoline is amazing! For an oil change they're quick, affordable, and don't try to up sell everything like some other express lube places. They are also great mechanics who managed to fix what could have been a $500 problem for $70!! They thought creatively to help save me money and I will never take my car anywhere else! read more

Every time I have had my oil done here EVERYONE is extremely helpful, attentive & friendly. I was initially referred by my brother but now will not go anywhere else. I feel like they all go the extra mile for great customer service which can be hard to find sometimes. read more

Highly recommended!!! Got more than I expected. Owners gave it a nice personal touch. Service was great and quick. Will visit again.

Been going here for years. Never feel like I am being scammed, and trust what the technicians tell me. Would recommend!

I love these guys. We went to them a few years ago before we moved. Very glad to be back. Stopped in many times & they are always very helpful. Just had a situation where I needed the fuses checked. Gave them a call, went over & they checked them asap. Not a big deal to do but I appreciate their willingness to help me at the last minute. Tom is a great manager with a terrific team. I wish more people would take the time to do positive reviews, not only negatives. read more

These folks are honest, helpful, kind, and thorough. I will continue to go here even though I've moved south of Portland because I trust that they will do the right thing and keep me on the road. Really appreciate this team! read more