I hired Hawaii Water Damage Restoration to help me with water damage that happened to my apartment…read moreunit due to another unit's water main leaking. Getting a quote was easy and Marcos made scheduling the initial consultation and assessment super easy. He came to my apartment on-time and went through everything in detail. He carefully inspected all of the damage and walked me through what his thoughts were and assured me that he will document everything thoroughly so that the insurance companies will have more than enough information to accurately assess my costs. Based on the initial consultation, I thought this would easily clear $15,000, but I was pleasantly surprised when I saw that we came in under $12,000, especially for the amount of work that I was looking at. The quotes were also very detailed, breaking down each cost for the spaces I needed repaired. I was provided PDFs of these quotes for my own records and when it came time to pay, I was able to pay in parts when each part of the job began. Marcos and his team were also very patient with my work and travel schedules, always coordinating with me to make sure things were done not only in a timely manner, but in proper sequence and done thoroughly. Throughout the whole process, Marcos was kind, knowledgable, communicative, professional, and understanding. I was originally afraid that there was extensive damage to my unit because of how everything appeared on the outside, especially because of water in my circuit breaker. But Kory, the guy who was in charge of making sure all the moisture and mold was taken care of, not only gave me a very clear and easy to understand explanation of all the damage, but he actually was able to show me that the damage to my wall was significantly less worse than what we thought. I expected to lose my cabinets but thanks to Kory, I was able to keep them! He also made sure that a thorough job was done to dry out my apartment so the insurance company would see that we did things exactly by the book and that the water mitigation was thorough. He was incredibly nice, professional, and trustworthy. After Kory, Francisco their drywall specialist came in and did a quick and thorough job of repairing and replacing the drywall that did receive damage. Scheduling time with them was easy thanks to Marcos and Francisco arrived in a timely manner, once again making it easy for me on my tough work schedule. I received drywall work that was even better than what I originally had which was great. Francisco was efficient, professional, and did a excellent job. Finally, Leo, the flooring guy came in with another employee and did an incredible job with my flooring. Marcos provided resources to help me choose new flooring, which was done at H&C Flooring in Kalihi. Sophia was very helpful in recommending good colors and material. Once that was done, Leo did an excellent job communicating all of his work and showing me what was done and what still needed to be done. A big thank you to him as well for putting up with the amount of stuff that I had in the apartment still and moving it all around to do the flooring. He even came in on a Sunday to make good progress on finishing the flooring! Leo was incredibly thorough, professional, kind, and I really appreciated his work. Overall, my experience with Hawaii Water Damage Restorartion was excellent. Marcos, Kory, Francisco, Leo and the rest of the team were great to work with and incredibly professional. I truly appreciated their attention to detail, patience with my situation, and really making sure that I had what I needed for insurance purposes. My apartment feels whole again and they made this whole process incredibly easy for me. I would recommend them for your remediation and restoration needs! Mahalos to you all for your great work!

Great and reliable service. Very prompt with inspection in a timely matter! I'm still in process…read moreworking with them. Keep ya posted.

My condo got totally flooded by the guy upstairs doing his own work....while I was deployed. A…read moredifferent restoration company did NOT do the immediate action items correctly and my condo had rotted wood and mold when I returned from my tour of duty. My insurance didn't help me. My HOA didn't help me... MD helped me. Ryan came out, talked me through how to take care of it, what needed to be done and how they would handle it if i hired them. There were some hiccups with a subcontractor, but Steve, the PM for my condo made it right. It was a giant pain... But the result ended up incredible. Antony was the primary craftsman in my home. He always puts in the extra effort, is professional, trustworthy, and he will not call the job complete if the work is not of the highest quality. I was impressed with his work and I am extremely happy with the results of his efforts. Overall... The team did a great job. Thank you.

We want to give a huge MAHALO to all the people at MD Restoration who worked on repairing our…read moreshower ceiling! Paul K. was super helpful in answering any questions we had (this was literally our first time dealing with a leak from upstairs unit, so we appreciated his time very much!) and got us the quote in a timely manner. Dee and Jacob were efficient in the demo process and manager Rey came by to make sure everything was running smoothly. Renaldo came by the next morning and started working on the reconstruction of the ceiling and boy we gotta say that he's a true professional!! He was working very efficiently and managed to get the drywall done in a timely manner! Anthony came by the next morning to do the final work of painting and made sure that everything was all good. Great teamwork and we'd definitely hire them again for sure!

Start to finish this was the easiest repair I've ever had to research and book! Knew I had a…read moredripping outdoor spigot but it quickly went from drip to small stream and I knew it needed to be repaired sooner rather than later to avoid (further) water damage to my house/foundation. I started a Yelp Project and was immediately texted by Roto Rooter quickly followed by a dispatch call. I was pleasantly surprised that a tech could be at my house within ~2hours (it's 7:30pm!). Roto Rooter was very communicative via text and phone call. Joseph, the plumber, gave me a more narrowed down and very accurate ETA, asked for photos, and within 45mins he was at my house. His field supervisor stopped by just prior to evaluate the job and he also did a great job communicating and explaining his assessment. Joseph was professional, competent at his job, thorough, and efficient! I would highly recommend him to anyone with routine or urgent plumbing needs. I was very lucky that he had an additional part on hand to repair the electrical grounding adjacent to the water spigot (I also learned what that was and how important it is). He left me with some small pieces of advice to avoid needing repairs on other faucets/spigots in the home. I felt the cost was fair and reflected the quality of work. I know I'll sleep better tonight knowing there aren't any leaks around the house!

Crooks. Wanted to replace all my sewer drains and tear up my house to the tune of $56k !!!…read moreNo other options given and the work was not needed. If I could give a negative star rating I would.

I've known Leilani when she was at complete custom flooring, and I heard she's at urgent Island…read morerestoration now. I contacted her as my rental unit needed new carpets. As expected, she gave me multiple options and great advice. She knew I was trying to balance between quality and budget for rental unit. Needless to say, I have beautiful new carpets in my rental unit and the tenants love it. Thank you, Leilani and urgent Island restoration!

We needed to patch a hole in our ceiling and remove asbestos. UIR was thorough and worked with our…read moreinsurance to get the job done right. They were compliant with all building codes and used a double barrier to prevent contamination. The work was done well and timely but project management and communication could have been better.

Careless Work After Asbestos Removal -- Damaged My Renovated Home…read more I hired this company for asbestos removal. The ceiling removal and painting were done well, but everything else was handled with no care at all. My home was fully renovated before the project, and now I'm left with damages everywhere. The walls near the ceiling were scratched, and they tried to cover it up with paint that's a different shade of white, which made it even more noticeable. My door is chipped, and they stapled into my wood floors without removing the staples. The bathtub coating is peeling and chipped in multiple spots (see photos). It was in perfect condition before, so it's clear they didn't protect the area during the work. I've already spent 6 hours just touching up the walls, and I still haven't even started fixing the bathtub damage. For a company dealing with something as sensitive as asbestos, I expected professionalism and care -- instead, I'm left with frustration and extra work. I would only recommend this company if you don't care about anything else except the one thing you hired them for. Otherwise, be prepared to spend your own time fixing the mess they leave behind.

I would recommended anyone who is looking for help with an old popcorn ceiling to call KR Services…read more Working with Kapili was great! We needed to have our popcorn ceiling at our condo tested for asbestos and they made it so easy. Kapili is professional, prompt, and great at getting back to you. He even had our results back to us that same day!

Easy to make a appointment. On time services!! Very friendly…read more!! Thank you so much! .

This company has the right tools to do the job right I am…read moremoving back to the mainland and live on the 12 floor by Ala wai. I hired a different company first and the carpets looked worse than when they started. So I need carpets clean for my exit inspection so I get deposit back so I called this company and wow perfect Real nice guy, super clean and professional. And now the carpets look brand new And the price was less expensive than the first guy. Seriously you can't go wrong hiring this company. What an amazing job they did and fast too. Very happy

Outstanding work and customer service. This is the third time I've used PuroClean, and I highly…read morerecommend them. I was dealing with water intrusion from another condo unit that caused significant water and mold damage to my bedroom wall. PuroClean was responsive, professional, and efficient--they quickly got everything dried out and handled the demolition seamlessly. Michelle, the owner, is exceptional. She goes above and beyond to support you through what is a very stressful situation. Kai and Kody were also fantastic. They demolished the wall with impressive precision and took great care to minimize dust. They created a proper containment area, cut clean, straight lines in the drywall, and protected my furniture and belongings from humidity damage. They even lined high-traffic areas to keep the carpet clean--attention to detail like that really stood out. I would absolutely trust this company again and can't say enough good things about them.

Very great customer service! They helped to clean our classroom carpets! Mahalo to Aleks and…read moreJayden! For the great work during this storm! Please support this company!

Amazing customer service, professional care and outstanding heart for the customer. Nestor and his…read moreteam did and excellent job taking care of our place. Highly recommend you give Nestor a call to address your concern. Honest, realizable service. I can't say enough about them! You will not be disappointed. Thanks again Nestor!

After Lala storm, I couldn't find anyone to help with my flooded HVAC closet and my HVAC ducts. I…read moreyelped and googled and called, but didn't seem like anyone could help me. Nestor was so kind and knowledgeable and professional! He gave me recommendations and even reached out to someone he knew who could help me. Thank you so much, Nestor! If I have any further needs in the future, you are my number one to go to!

I've been a property manager on O'ahu for years and have partnered with many restoration companies,…read morebut Elite Restoration stands out above the rest. They've handled more than one restoration for my portfolio, and each time they've made the process easy and stress‑free. Working with Darla has been such a blessing -- she communicates quickly, follows up without being asked, and always takes the time to walk me through what's happening. They get the job done without delays or excuses, and her patience and professionalism make her my go‑to every time.

Very very courteous, friendly, and informative. Excellent follow up, and very detail oriented. Its…read morenice to know there are professionals who care about the needs of their customers instead of just seeing how much money they can get by making you think you need something you don't need. I would recommend this company to anyone. God bless you and have a wonderful day. Thank you Darla for your prompt courteous follow up.

Great service. Amazing job easy to book. Efficient friendly. Good quality. Good Communication.read more

Mahalo bradda kevin and newcomb Extractions! EXCELLENT…read moreservice from start to finish! Reached out last minute to get our apartment ready for move out and the owner Kevin was so accommodating! Local owned! Super easy to work with! PROFESSIONAL! Reliable! Outstanding service carpets came out looking brand new! Mahalo newcomb extractions!!