Did not know the problem, but my toilet would not flush anymore. Yet my tub and kitchen sink were…read moredraining all right too. They came down to check it out and see what needed to be done. I had allready used a plunger and an auger to free it, but it appeared to be further down than just the toilet. So they took the toilet off the base and checked that out, which I also checked out, and the line was frozen. That could be very possible that had something in the line that was blocking it from going out. They said they could try to work on that but it would be very expensive, so I declined in knowing Spring would be here eventually and possible get and opportunity to free it then. Beside the fact, that since winter will be here for a while it would probably freeze up again and the cost would not be worth it in this time period. In the meantime I am using a potty seat for the disabled and have a portable septic tank to empty the pail into which is working out fine now in the meantime until spring comes. But my kitchen and bath water are going down freely, so of no major concern right now.

They came the next day to repair a problem we were having with a power flush toilet. Two…read moretechnicians arrived and dealt with the problem efficiently. It was a one man job than only took about 30 minutes. I'd give them 5 stars except for the price, which was not unreasonable for the time spent. I assume I was paying for both technicians when it was a job for only one. I will use this company again, though.

Jason did a fabulous job very professional, and work was flawless. We definitely will not hesitate…read moreto use his services again when the time comes. I highly recommend calling Precision for any plumbing needs.

We have had the benefit of Jason's plumbing skills several times now. He is most professional,…read moreknowledgeable and courteous. He is prompt with returning phone calls; is a very skilled plumber; has been able to diagnose and fix the problem most efficiently. He truly is an excellent plumber; we would highly recommend Jason Joe & Claire

Max is honest, professional and knowledgeable. I trust him to tell my clients exactly what is…read moregoing on and I am so glad I found him. In the real estate industry you need a good team and Flush Away is my go to for sewer and septic inspections!

Flush Away was great! They fixed my issue within an hour, price was fair and I was not pressured to…read moredo more than was needed. I would recommend this company to anyone needing plumbing services.

Kevin was very professional and did a very neat job on replacing a broken valve at a reasonable…read moreprice.

Kevin is a great guy, does good work and gives you better prices than anyone else…read more What more can you ask for?

Old toilet woes. Marc came quickly, solved the problem, gave his opinion, and charged a fair price.read more

Found Mark online and gave him a call. He quickly returned my call and was at my Mom's house the…read moresame day to look at the problem. Surprised him with another plumbing issue once he arrived. Mark gave a fair quote for both projects and scheduled us for the next day. He arrived when he said he would, and worked diligently until it was done. Quality of work looks great. Would highly recommend.

Awesome job appreciate Tom thank you for helping fix my porch leak. Kind professional and knows…read morewhat he's doing.

Excellent service. Arrived the same day. Problem solved…read more Would recommend and hire again.

I can't rave enough about B & B Plumbing and Heating! I've been using them for several years now…read moreand have had nothing but good experiences. Patti, the service dispatcher, is an absolute delight and is always able to get someone to the house in a timely manner. Ryan, the happy plumber, has done several jobs for us. He not only fixes our plumbing problems, but often makes improvements as well. And seriously, he really seems to love his job! Then today, our furnace stopped working. Just stopped! Patti was able to arrange for someone to get here within a couple of hours. Christian and John arrived on time, diagnosed the problem, went and got the needed part then repaired the furnace in a timely manner. They even performed a full cleaning and service on the furnace while they were here. They were super friendly and professional! Nobody ever wants to have to call the plumber/heating specialist, but it's good to know that when the need arises, there's a company like B & B that does great work and is a pleasure to deal with! Oh, and their prices are always fair.

I requested a new sink didn't do anything but change a couple pipes and for 600 dollars and very…read morerude plumber to go along with it not a very good bang for your buck

I had a New Electric Hot Water heater installed today. Dani and Justin were consummate…read moreprofessionals. When you call Empire plumbing you get a live person. You are told a time and date for an estimate. They stay in touch by text if there are changes. On the day they are to arrive they remind you of the appointment. They are clean and neat in their work and willing to answer all your questions. I cannot say enough good things about this company and their Technicians.

Empire plumbing was not so good. I won't have them back for any future work and cannot recommend…read more I called to get an estimate, after doing extensive research on my issue/problem. The work I was requesting was an exact match for a job pictured on their website in the gallery of photos and in the 'before and after' section. I had spoken to another company and received a verbal estimate prior to calling empire. I asked for an estimate for a well pressure tank replacement, and knew that includes the pressure switch and T "pack". Was told that there would be a $90 dollar "dispatch/estimate" fee and they could fit me in at the end of the week. I questioned why I needed to pay for an estimate when I knew the exact problem, and solution and offered to send pictures of the job. I also mentioned it was close to the same exact thing (job) shown on their website. The office person explained that every job is different and they, the technician/plumber, needed to put eyes on it for any quote and that costs the fee. I had also asked if I went ahead with the work, would the estimate fee be applied to the work, and I was shocked to hear the response of no.I thought it was strange but scheduled the visit, because I basically didn't have water and I already had one other quote. I was told the tech would be there between 730-830 on the day at the end of the week. I asked if they would call before arrival and was told yes. The following day, it didn't sit right with me that I was paying for an estimate when i knew exactly what I needed, so I called back to ask. I also asked if the tech would be bringing the parts (new tank) with him so he would come prepared in order to reduce the time spent if I went ahead with the work. Keep in mind, my house would have no water during the installation / tank replacement. I also asked what brand tank they use. The person that I spoke with was the same that booked my appointment, She said she would ask both questions and get back to me. she didn't call back the next day, so I gave it until the following day which was the day before the appointment. She said they couldn't waive the estimate fee but if I went with the work and since I was a new customer, they could try to do something. I woke up on the morning of the appointment, earlier than I normally do for work, had the area all cleaned and cleared the night prior and put my pets away close to their arrival time. I had gotten a text at 1 in the morning saying they were on their way? Time was ticking and 730 passed. I got a call from the office saying the tech was sent on an emergency call and so my appointment was bumped back to 10-12 arrival now, instead of the 730-830. So I immediately asked? I won't have to pay for the estimate, right? Being that my appointment got post-poned, I already knew the job, and that I had taken time off from work and had pets for this appointment that was made and confirmed early in the week. She agreed that if I went with them for the job, then they would ask the tech to waive the estimate fee. I got a text at 1053 saying 'on the way' and so I started getting ready again, for the 11-12 arrival. After 45 mins, still no arrival so I called the office. I figured that the text saying on the way, meant they were on the way, or close. I was told they were coming from previous job in Hudson. Okay fine but Hudson is 45 mins from where I live and it had been close to an hour since I got the text. Text was at 10:53 am saying on way. I called into office around 1135. They showed up at 12:17, 1 hour and 24 minutes after the "on the way" text AND late past the arrival window time for the 2nd time after the original postponement. The tech apologized and explained he worked the overnight shift the night before and explained why I got the "on the way" text the night before at 1 am. He had clicked the wrong job the night before. Okay fine. Mistakes happen. I wanted to give the benefit of the doubt and start fresh & positive. I explained symptoms and immediately said he didn't need to see it (examples or symptoms) that he would go to truck to write estimate. Came back a short time later with a fixed price. The price was high and wasn't based on hours of labor, and instead was a "fixed price" based on the job. Now that is exactly what I asked for over the phone and the office said they spoke to plumber, office manager, and owner and to tell me they can't do that. Strike 2 or 3 or 4... I had no water, I asked what tank brand they use and he said it varies they couldn't tell me. I had them do the work and it took many many hours, but not of work, of mostly waiting & standing around. They left and left me with 3 new problems. I pointed out the one I saw during the "checkout" and he said he didn't work there or touch that so it wasn't part of the work or responsibility and it absolutely 100% was. I wasted a day off from work and spent hard earned money and am unsatisfied. The next day, no hot water.