Came here and they gave me a prescription that was totally wrong. Had to pay another $50 to have my glasses changed back to my old prescription. The guy who administered the test was beyond hung over, I understand why he got the prescription wrong. They also said my daughter didn't need glasses, she just had astigmatism. She does need glasses, her teacher and another optometrist verified. read more

Smooth check-in process with friendly staff. The provider I saw was Aron Piranio. He was a great guy to work with and was helpful with answering any questions I had. read more

My previous experience two years ago was fantastic with all staff I encountered...reception, technician, doctor, etc. Unfortunately, today when I called to schedule an appointment, the receptionist was extremely rude, condescending, and very unfriendly so I was flustered and let her know I would call back. But I actually will not be calling back nor going back as I don't have the patience to deal with rude people, especially when paying a ton of money out of pocket. I will be going elsewhere. Also, I see other folks also commented on the receptionist so apparently it wasn't just me. I do hope this gets resolved. read more

The overall experience was ok, just a tad disappointed the lens rep wasn't able to fit my frame/lens like my previous glasses, even though I went to the clinic prior to my appointment and asked if they would be able to match the weight and size of my old pair...the glasses are expensive as expected but most wasn't even covered by my insurance so that sucks and the fact that I wasnt told of their no return policy makes me a bit upset as isn't unexpected with a lens and frame that's over $500+ the frame was very heavy and the frame is definitely heavier than expected. I ended up with a severe headache and a pretty harsh bruise behind my ears from the frames digging into my skull.... if I wanted to change the frame and lens lots of up charges. So I will definitely get my next pair elsewhere. read more

The best vision experts I've ever been to. AAA+++ sight assessments and answers AAA+++Frame selection read more

I found this clinic had better than any I've ever been to, and at age 87, I've been to a lot of them. They had more machines than I've ever seen, with every conceivable test. The doctor went over all the scans with me and explained everything clearly. Her assistant was also careful and attentive to my questions. Even the helpers at the desk were cheerful and friendly. A great place to get your eyes checked and treated! --Barbara Wilson read more

Hawks Prairie Vision Clinic - Eyewear & Opticians Near Me - Olympia, Washington

This was my first time going to the eye doctor in about 4 or 5 years. I'm really glad I chose Hawk's Prairie Vision Clinic. It is a very professional environment. They are very flexible with the scheduling as well. It does help to have all the required paperwork printed off from the web site and completed when you come to your appointment. It helps speed things along. It's not a super big office which is what I like. It's more personal. I showed up for my appointment and only had to wait about 5 minutes before I was taken through the preliminary exam by a very nice lady. After the prelim, I went in and waited for the optometrist to come in and work her magic to figure out how much my eyes had changed. They have an alternative to dilating your eyes for and extra $20, which I was psyched about since I had to go to work after the appointment. But due to the high negative of my eyes I had to get my eyes dilated anyway. Whomp whomp! But I like that there is an alternative to the dilation. It's in the same building as a physical therapy clinic and I missed it the first time driving by as there isn't really any large markings indicating the office and the office sign is moderately small. They have a pretty good selection of different styles of glasses and sunglasses. And the lady that helps with the fitting of your glasses is very good at what she does. She helped me pick out some frames that I actually liked and she was conscious of the price range of my vision plan. Even without a vision plan, the frames and lenses are still very affordable. She also knew with my high negative what sort of lenses I'd like (basically I'd have coke bottle glasses if I didn't get them shaved down or get thin lenses) Like I said, she's very good! All the staff is very very very friendly. The whole appointment, as it was my first appointment with them was quick. It took only 1 hr. from the time I came in, to the diagnosis, to choosing frames, & payment.. nice flow. There weren't any lag periods where I was sitting in the vision chair waiting for someone to come or times where I was just sitting alone for an extended period of time. They were really quick at getting my glasses done either. I let them know I was going on vacation 3 days after the appointment and since there weren't a lot of orders in the lab, I got my glasses before I went on my vacation to Oklahoma. I even came in five mins until closing (which they are open until 6 M-Th, which is totally awesome since they seem to be conscious that people work during the day) and they were sooooo friendly. I told the lady that fits the glasses that I know they were probably like, "GD it! We're never going to be able to go home". She just laughed it off and said they are in no big hurry to go home. I wasn't the only one there at 5 until 6pm either. But everyone was just as pleasant as ever. They genuinely care about your vision and your eyes and making sure you're happy with your overall experience. Oh and you can come in for free adjustments anytime if your glasses just aren't fitting right. And there is a 2 yr warranty on lenses, so if you scratch your lenses or have issues, just bring them in and they'll take care of it. read more

Hawks Prairie Vision Clinic - Eyewear & Opticians Near Me - Olympia, Washington

I've been going to Hawks Prairie Vision for quite a few years now. From Dr Piranio to the front office, everyone is so friendly and helpful. I would definitely recommend trusting your eye care to this great group of people. read more

I wish they would have warned me that my 5yo sons appointment would be longer than a typical exam. I was expecting to be there an hour max, not two. Also didn't like that they took a copay (he's dual covered with tricare secondary). Outside of those complaints, they did a very thorough exam and made it as fun for him as they could. Also have a great selection of cute kid frames. Can't say I was over the moon with our experience, but they did a good job. I think my 4 star ratings fitting. read more

I use to hate going to the eye doctor, I would only go when absolutely necessary. Hawks Prairie Vision has changed that! They were so great. My exam went smooth and they answered all my questions. I will not hesitate to refer any family or friends to go here! read more

I so much appreciated the friendly, well organized and professional staff at Hawks Prairie Vision Clinic. My Dr. is Dr Michelle. She visited with me to learn my past with respect to previsious vision issues then proceeded with her exam. She found I needed catarac surgery, set up my appointment with Pacific Lazer (after sharing with me options) and the surgerys went very well. My follow up appointments went extremely well. Hawks Prairie did not rush my appointment but rather took the time to ensure caring for my eyes was specific to me and did ot push me thru as have some other vision clinics, I highly recommend Hawks Prairie Vision Clinic. You can trust them to give you the very best, specific to your eyes treatment available in our area. read more

I couldn't be more thankful for Dr. Piranio, Dr. Brewer and the entire staff at Hawks Prairie Vision Clinic. I had an emergency earlier this summer and decided it should be looked at right away. They took me in first thing in the morning and helped diagnose a potentially bigger issue quickly and professionally. Both doctors made sure I had the proper referral for a neurologist that could see me right away. On top of helping diagnose my eye, everyone at this office is just so kind and helpful. If you need an eye doctor you couldn't find a better team to help you than this team!!! Thank you all for you help :) CK read more

On the phone they are very nice so I moved my whole family to this eye center because we are new to the location. The eye docs for exams are very nice. The front desk lady is rude! she acted like I was bothering her by checking in. The lady who fitted me for glasses was rude! How do you have such rude people working for your front office? I will not be back and neither will my family. Maybe having a bad day you ask? I have been here twice with family members and both times very rude front office people the very minute I walked in the door. Take some customer service classes before you have no customers left. Why would anyone subject themselves to being treated so rudely. I wish we wouldn't have gotten our glasses here. They are too expensive to be treating people this way. If anything goes wrong with our glasses I would rather pay more somewhere else and be treated better. read more

I had a nice visit but this office needs help... I ordered my glasses and put down half as required. I waited patiently to be called and after waiting 30 days I called them and they hadn't ordered them yet.. So I told her to cancel the order because I will go some where else that would appreciate to have me as a customer. Not to mention I had left 3 messages to start with and ended up calling the main desk to complain before my calls were returned... Go to Walmart you get better service and DR there is great. Oh did I mention and eye exam is 75.00 and not 200 for which they billed my insurance. Pretty pathetic was to start a business. read more

This clinic is fantastic. Everything about the staff, the exams, shopping for frames and getting my completed frames went perfectly for me. read more

Brought my boys here. They were very attentive and thorough with their eye exams. They were very kid friendly. 4 star because the first time around they really rushed us to pick eyeglasses then told us to come back another time. Then the second time around when my husband went in, the woman up front apparently was having a bad day because she made him fill everything out after I had already done so online, then tells him that she had already found it in the system (as he had already told her). She rolled her eyes and told him to wait and then forgot about them for a good 30 minutes until he reminded her they were there. read more

This place is amazing! They were able to get me in extremely last minute and they take a large variety of insurances. The doctor was extremely professional and definitely had my best interest in mind. I have been suffering from dry eyes and she was able to steer me in the right direction as to how to deal with this. She gave me tons of information that no other eye doctor has ever mentioned to me. The receptionists were also very nice. I will continue to go to this place! read more

I took my year and half year old daughter to get her eye exam. My daughter does not like anyone she doesn't know touching her and in her space. This places is fantastic with small children. My daughter allowed the exam to happen with very little fuss from her. Highly recommend place especially for children. read more

Hawk's Prairie Vision Clinic ordered me a full years worth of contact lenses. My insurance only covered part of it. They gave what was paid for then started billing me for the rest of the order that they have in their possession. Next thing I know I have a collection agency contacting me. Yep they sent me to collections for products that I DID NOT HAVE! I tried contacting them and left detailed message. Nobody returned my call or if they did they did not leave a message. Well having that sent to collections really did a number on my credit that I've been working so hard at repairing. read more

I have been going to Hawks Prairie Vision for some years now. They are extremely knowledgeable and keep up with the latest best practices. Their equipment is up to date, well maintained and clean. Staff is courteous and attentive. We started taking my elderly mother in law to see them, who has many vision issues, and she just loves them. I am always recommending friends to their practice. read more

Great care and friendly staff. Appointments are on time and they don't make you wait at all. I enjoy getting our family vision care in one location with a all inclusive exam, prescription and eye care options whether it's contacts or glasses you can get both the same day in most cases. read more

Been going here for years. I like the selection of frames here. They carry some cool native Salish style frames, coach frames, guess.... etc. they also have unique styles I didn't see at other places around town. I got some loud colors from here and always get compliments on them. Love the selection here. read more

Staff is very friendly and the doctor is knowledgeable. It seems very kid-friendly. 1st visit as a new patient took about an hour and a half on the dot with dilation and eye glasses. Perhaps more variety in eyeglass shapes? read more

First time visit for an eye exam. Friendly and inviting staff, doctor was professional, very explanatory and answered all my questions. I did not feel rushed. I'll be back soon to get some lenses. read more

The front desk staff is kind and helpful. The tech is super knowledgable and very friendly. The eye doctor spends plenty of relaxed time with. The person who helped with my frames and lenses had a lot of experience. Just a great place to take care of your eyes and to get glasses. read more

I will always come back. Yesterday my 9 year old daughter woke up saying her eyes hurt and her vision was blurry. I called the clinic as soon as they opened and they said "just come in no appointments are available but we will squeeze her in." We got there in under 15 minutes and was seen right away. The technician and dr were very patient and kind to my very scared daughter. They allowed her to take breaks and rest during the exams and were very thorough. She ended up having multiple scratches to both her corneas and they explained why she was in so much pain and what may have caused it. She has a follow up Monday and I'm looking forward to going back in the future for all my eye care. Before this we've never been to this dr office it was just the first place that was close to our house that I thought would be able to help. My next option was the ER. read more

I have been coming to Hawks Prairie Vision Clinic for well over 10 years both at their previous location on Martin Way and their current location. I am extremely nearsighted and have had nothing but great experiences with their care. I saw Dr. Connie Piriano and now see Dr. Durham and have trust them implicitly. The staff is very friendly and everyone in the optical section is very customer service oriented. Customer for life here read more

This place was the best from start to finish!! Had a narly scratch on my Oakleys and The place I got them wanted the glasses for two weeks and $350, WHAT???!!!! Came here and they are a preferred provider for insurance, holla!!! They hooked me up didn't need to take my glasses, I came in they popes on new lenses check my fit and I'm out $29, HARDCORE!!!! This place is rad!!! read more

My family has been going here for over 10 years. The staff is very helpful, friendly, and always accommodating. Even though we have moved from the immediate area and could go elsewhere, we still choose to use Hawks Prairie Vision because they have always been good to us. read more

I am a high myope (very, very nearsighted) and extremely hard to fit for glasses. Everyone (especially Dr. Michelle, Tara, and Marsha) was very PATIENT, professional, and took the extra time I needed to get the right fit. They worked with me until I had something that I could see with properly--not an easy task--and I ended up with a great pair of glasses. I give them my highest recommendation! read more

Every employee there was very friendly and helpful. I was called about ten minutes after my appointment schedule time but once the exam started it went by quickly. Nice new building and very clean shop. I recommend this place. read more

It took over 30 days for the office to tell me to pick up my eye ware. When i go into the office, they ordered the glasses only and not the frames. I will not return read more

So being sort of new to the area in the last couple of years, I use Yelp to look for services from time to time. Valuable service to those of us that aren't in the 'word of mouth loop'. I had my eyes examined at Hawks Prairie Vision, after reading all the reviews of their business. Kinda pricey but decided to do it anyway. It was well worth it. Hey they're my eyes. I got a complete exam and even bought new frames. From Pam, to Jenni, to Tara, the service was complete. The know what they're doing and I feel pretty comfortable knowing about my vision health. read more

A very friendly and professional place. Everyone is so very nice and accommodating. I wouldn't go anywhere else. I have been coming to Hawks Prairie Vision for about 20 years. Best place ever! read more

I was seen quickly and the staff were very helpful and accommodating since I had my nursing infant with me. Overall, a great experience.

Got in quickly. State of the art equipment. Clean facility. Free coffee and tea in waiting room. Friendly staff. Very informative and helpful. Would definitely recommend. I do wish they had frame options for my insurance so I didn't have to go somewhere else but I'm not too surprised. read more

Horrible experience and poorly run office. Just needed an exam, contacts, and a new pair of back-up glasses. Came out to $550 with my insurance. They didn't provide a correctly itemized receipt for two months, and it took 4 visits!! First visit was just given slip printed from the card reader. Second visit I requested an itemized receipt, then cancelled the contacts (to order somewhere else). They cancelled the order for the contacts but didn't reimburse the money. Third visit apologized for that oversight and said they would mail a check. Received the check, and the amount reimbursed didn't match the itemized receipt. Fourth visit given a NEW itemized receipt (no explanation given for the incorrect one?) Found out on the new receipt I was charged over $70 out of pocket for transition lens coating that I never asked for (these were back-up glasses I don't wear out of the house) and it was too late to do anything about it because the coating was already applied. They implied I must have misunderstood when they asked about the coating, I find it odd the price out of pocket wasn't included until the fourth visit and it was too late to question. Save yourself time and money and go somewhere else! read more

I had my eye exam 1 month ago. I ordered my glasses and did not hear anything. I called a 7 days ago and they first told me that they were there and I could come get them. Then when I got there I was told they tried to call me but they didn't leave a voicemail. My glasses weren't actually there and they were going through a durability test and they would have them in a couple days. I still have not heard anything. My contact fitting was also a joke. They didn't actually go over any options I had and I was fitted for contacts that were to large for my eyes. I called the next day and one of the gals got me in. She gave me a smaller contact that seemed to fit well. Then the doctor came in, had me throw that pair away and gave me a fresh pair.... which happened to be the same size as the original one that was too large. The contact prescription they wrote on the contact case is backward so maybe that's why they don't fit properly.... My insurance covered this so now I am going to have to pay out of pocket to go somewhere else that can actually take care of my needs because it's clear to me that is not going to happen at Hawk's Prairie Vision Clinic. I've noticed normally when one department drops the ball at places the other will kind of pick up the slack but in both areas, it has been terrible. I'm very unhappy I made the decision to go here. The doctor was very nice though. It just seems they do not work together and there communication skills could use some work. One month later I'm still without glasses and still without contacts. read more

The staff was friendly and very professional. The optometrist that I saw was knowledgeable and willing to answer my questions and explain everything to me. The wait time was minimal. read more

My order got messed up so now 3 weeks later and still don't have my glasses. never again