Amazing customer service. I called Ted first to help diagnose what might be wrong with my Carrier furnace, because no one in Bakersfield could identify the actual issue. I had hired two people before Ted, and all they told me was that it just needed a cleaning but they were completely wrong. Ted took the time to thoroughly troubleshoot, checking every possibility step by step, and he finally found the real problem. The next day, he picked up the parts and installed everything that same afternoon. Ted is truly an incredible professional. I've never spoken with someone so knowledgeable and thoughtful about HVAC. He's a total rock star. I've already recommended him to my neighbor, and honestly, I think more people in the community will be dealing with the same issue and could really benefit from his help. read more

Our A/C went out on Saturday and had a leak at the evaporator and the condenser coil. We called Ted and he saved the day bringing 2 portable (Loaner) AC units with him as we figured out what we were going to do. We purchased an inverter AC system from him and it was slightly more expensive than a standard AC unit, but much more energy efficient and half the foot print. The new system was up and running two days later and it is freezing inside. Ted went above and beyond to keep us out of the heat and we appreciate that very much. Great customer service and care !! read more

Hawley Air Conditioning & Heating - Air conditioner - Heating & Air Conditioning/HVAC Near Me - Bakersfield, California

I purchased two ac units from them two years ago after being misled by another ac company in town. Hawley verified what was wrong and what was needed. They did not oversell and provided great advice. There equipment and service is wonderful. I recommend them highly. You won't be disappointed read more

These guys are great. Same day AC compressor diagnostic and replacement. Reasonable, honest, knowledgeable, and professional. We will use them again! read more

Fast service! Fair and honest. Didn't try to up sale me, and gave a detailed explanation with my options. I'll call them again when I need them. read more

I can't say enough how thankful I am for Ted Hawley!! First, our son's a/c went out and I reached out to Hawley's based on all of the positive reviews I have read. He got to his unit yesterday, a Saturday, and determined the problem and will order the part and fix it as soon as he can! Well believe it or not, later yesterday afternoon, our darn unit also went out!! So I contacted Ted and he was willing to come by even though it was after 5:00pm to take a look! What a guy! I can't thank him enough and honestly have not experienced such honest and caring customer service in a very long time! I highly recommend his company and we will certainly be his customers because of his great caring service! Thank you Ted!! read more

This company surpasses all heating and air businesses I've used. They are real people, kind, responsive, fair and know their stuff. They are interested in saving money for the customer by trying to diagnose over the phone and being prepared with the equipment they may need--rather than make an extra trip to Tehachapi. Ted is calm friendly. Does not overcharge!!! Despite being located in Bakersfield, their charge was way less than Heating and Air companies in Tehachapi. read more

These guys are awesome! I've used them several times to repair both my AC and heater. Today they came and fixed the igniting board. They gave me an estimate on Saturday and tried various tries before coming to that conclusion. They are honest, efficient, friendly and affordable. Don't hesitate to give them a call. They will always give you top service! Thank you Hawley's! read more

I have made Hawley AC & Heating my HVAC guys forever. Over 40 years in the business and they do a GREAT job every time and never over charge. In fact, I'm always afraid they are making a mistake when I get their invoice because it is so much less than I expected. Steve Hawley is a great guy who is super thorough and they never go away without taking care of my problems in a satisfactory way. I found them on Yelp and glad I did. They do get busy, but they really try hard to get to a customer as fast as they can. I can't tell you how crazy I've been treated by other HVAC companies. Never by Hawley. Just good work at a great price. You guys are a comfort to me, mostly because you get the temps in my house comfortable again. But also because I know I can depend on you. Thank you!!! read more

A few months ago, we decided we needed to have our unit replaced after 18 years. We contacted a few places recommended on yelp, but felt like they were a good fit. We were given a quote and my husband told them to go ahead and start. They were here about 2 days and 2 more hours. They work clean and put down something on the carpet to not get anything on our hallway floor. Also, they arranged for a person to dispose of our old unit. They were professional, friendly,and best of all, don't try to oversell. We paid what we were quoted on and have had no issues with our new unit. We are actually not having to lower the temperature as much this summer, because this unit is more efficient and as a bonus, much quieter. read more

They were amazing! My AC went out in August on a Saturday afternoon. I got Mr. Hawley's information from a friend and text him Sunday morning. I knew they were crazy busy, but he made time to come by and assess the situation. He spent about 2 hours talking to my husband and I about all the options from replacing parts and repair to replacing the whole unit. We decided to replace and they got the unit installed within a few days. The other workers did not make any mess and he was very responsive to text, which I appreciated. read more

Hawley Air Conditioning & Heating - Heating & Air Conditioning/HVAC Near Me - Bakersfield, California

Hawley was referred to me by a friend after our property management gave me one estimate for a condenser and coil replacement which is a lot of money so of course you need multiple estimates!!! I called them and they were very helpful, someone came out right away. I confirmed the job one day, they came out the next day and it was fixed! The tenants said the workmen were very nice and polite. Their pricing was great they did the work right away and did a great job! read more

Ted Hawley and his employees have serviced my HVAC for several years. This year it was time to replace my Unit. He replaced my unit with utmost care and precision. The quality of their work is excellent .I never had a doubt that their workmanship was the best. Thank you Ted For an amazing job of getting me up and running with cool air in record time.I appreciate your honest and quality work. He had just the unit I needed. read more

I'm here to post long awaited review of Hawley AC & Heating in Bakersfield CA. I'm an out of town property owner who relies on "honesty & integrity" when dealing with maintenance and repairs issues! You can read the other 55+ positive 5 star reviews that all indicate Ted Hawley, the owner, has his name behind his business! I patiently waited my turn for a ductless mini split AC Heater install & was not disappointed with the results or the price! read more

My new go to AC repair guy!!! My AC went out. I initially called "All Climate" for the repair, due to the high price and marks on my walk from the technician I decided to take my business elsewhere. I found Hawley Air Conditioning with 5 star reviews on yelp and decided to take a chance. I sure am glad I did. My AC was up and running the same day I called and $339 cheaper than "All Climate". I'd give more stars if available. Outstanding service and work. read more

First I just want to say how awesome Ted was!! A week prior to calling out Ted I made the mistake of calling another company out. My issue was the air conditioner would just run and run and not cool down my house. So I went to yelp for some help. The first person to respond to me was Rudy. So he came out and serviced my air conditioner by cleaning it and changing the air filter. He told us it was fixed. I came home to a hot house still. So I wrote him on yelp with pictures of my thermostat. He said he would come back out and check it out. A couple days pass and nothing. So I sent him another message and he said that day was to cold (it did rain that day) and he would come the next day. And nothing for a couple of days. So I gave up on him. Next I called Ted out. It was a Saturday so I didn't think he would make it but I thought I would try because it was hot. When I told him the issue he said it could be a couple of things and he could come check it out but he was booked for the day. By the end of the convo he said he would stop by within a hour and a half. He was here within a hour. He was quick to diagnose what the issue may be. He was very open and honest with us about our options. He was able to fix the problem and fill our refrigerant for $300 which I was more than happy to pay to have my air working again. I know who to call whenever we have a problem. I highly recommend him if you guys need any AC help. Don't make the same mistake I did! read more

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Hawley just installed a Daikin Fit heating/cooling system in our home. I researched all things central air, and set up meetings with companies in the TehachapI/Bakersfield area to get 3 quotes. Hawley was straightforward and didn't try to upsell unneeded add-ons. My husband and I were so impressed with every aspect of our install. Ted Hawley is very knowledgeable, honest, and professional. Highly recommend! read more

My AC at the house went out randomly. The fan just stopped working outside. I called what felt like everyone I could find on Yelp and they were either booked for the night or closed. I contacted Hawley Air and they stated if they were on my side of town they could possibly stop by if I provided them with my information. I didn't think they would actually stop by but within 20 or so minutes after my text was sent to them they arrived. They were quick, effective & professional. I would defiantly recommend them to anyone who needs work done on their AC unit. read more

Short version: one AC unit quit on an August (hot) Wednesday, no running fan. Called 3 firms Thursday morning, only one committed to same-day service. Technician Steve was here before noon and had it fixed and running well within an hour. For a very reasonable price. Can't do better than that. Both Ted & Steve very helpful and friendly, Steve was following covid guidelines. OK, I'm impressed. You guys have a customer for life. Thank you! read more

Ted and his team are lifesavers. Our heating unit unexpectedly took a dump on us within 2 years of living in the home in the middle of winter! Home Warranty was a complete waster of time and $$$. I looked up multiple companies on Yelp and noticed that Hawley had a 5 star rating and the reviews were encouraging. Well I gave Ted and his team a call and they were awesome. As long as Hawley Air is servicing Bakersfield, I will never use another heating and air company. From the first time I called, to installation and coordinating dates and times to work on the unit, Ted and his team were very accommodating and do great work. If any of my fellow Yelpers are in need of a reputable and respected company to work on their heating and air unit, look no further and give Ted and his team a call. Thanks Ted! read more

Most honest and ethical company ever. I will never do business with anyone else! Arrived on time and was so professional and helpful . read more

Fast 2 day service on an air conditioner. knowledgeable repair person who explained a choices, job was done in 80 minutes. Fair price.

I called on a Saturday when my heater wouldn't work. They came out same day within a couple of hours. Very nice and able to repair on the spot. Also very honest. Thought it needed a board replacement at first which would have cost more but then after going back up was able to replace a fuse and get it to work just fine. Very thankful for the honesty and willingness to work on the roof in the dark and cold as it had been raining most of the day. read more

Posting this for my girlfriend who just had Ted install a new unit to her house....She was thrilled with the service and advice Ted provided her...She received several bids and knew the moment Ted showed up his company was the one to buy from...He treated her with respect and answered every question she had politely and with assurance...You can't ask for a better experience....A++ in her book... read more

"Ted Hawley and his crew are great" Our heater quit working and our heating/AC unit on the house was getting old and it was time to quit dumping money into the old unit every year and get it replaced, Ted came out the same day I called and gave me a competitive quote and was very knowledgeable, after receiving 3 other quotes I decided to go with Hawley due to his knowledge, fair price and professionalism. Ted came out with his crew as soon as the weather permitted and got the unit replaced and did a great job, I definitely would recommend giving Hawley Air conditioning & heating a call if you need repairs or replacement. read more

I am so glad that my wife did the homework of putting together a list of potential HVAC businesses for us to interview for our AC replacement needs. After 18 years of constant repairs, it was time to replace the two units. From the list of eight people, we selected and hired Ted Hawley. We made our choice based on presentation, product, and price. Ted, Andrew, and the crew were, responsive, polite, and very respectful of our property. On top of that, they did a clean and efficient job in two days in temperatures of plus 105 degrees. They were amazing. read more

Hawley (the company, the brothers) is amazing. They do high quality work, their prices are fair, they schedule as quickly as they can (and we all know how that can be in the dead of summer), and they make me believe that there are still honest business people out there. They've done regular checkups, a ventilation ducting reroute, and troubleshooting to find a shorted out wire in the attic - every time we call them they make us feel relieved when it's all said and done. Thank you SO much Hawley :) read more

Doesn't answer phone calls and puts you to voice mail. Why run a business if you don't answer the phone or return calls, plus how unprofessional is it that when you call your calling a cell phone not a office... Step it up people and get a secretary! read more

Had another company in town replace my A/C back in April, and after having ceiling damage and the unit breakdown seven times. I finally came to my senses and called Hawley. They were helpful and responsive with fair prices, and the best part is I finally got a working A/C in my home. They actually troubleshooted my system vs just checking a couple of things and calling it good which I really appreciated. I wouldn't recommend another A/C company over Hawley! read more

Hubby called and they came to the house within a hour and half. Two technicians came, they were able to assess the problem and came out to fix early on a Saturday morning. They were very quick in response, very hard workers and honest. The price was reasonable and my house is so cool and comfortable now ! Thanks guys for helping me keep my cool! read more

Ted Hawley has been my repair guy since I moved to Bakersfield in 2003. He has always been soft spoken and extremely honest to me in my dealings with him. My HVAC finally bit the dust in November. I had Ted come over and he finally admitted that yeah, my HVAC was caput. He advised me that if I could wait until January 1, 2023 then I will be eligible for large Federal Rebates that will be coming out as part of the new federal infrastructure programs, rebates that are generally much larger than prior programs from previous years. Anyway, we waited till January 1 and he installed a state of art Seer 19, 5 ton Bosch Heat Pump on my roof. Beautiful installation with no hitches. This heat pump seems to be saving me money because the heat pump does not use natural gas, so I pay nearly nothing for that side of the PG&E bill, and the electrical use has bumped up slightly, but is completely offset by the natural gas savings. Only time will tell the big story on how efficient this unit is, but so far my PG&E bill is showing moderately good savings. Also the heat pump unit operates very quietly which is a complete surprise because I can't hear it come on inside or outside the house. Hoping for huge savings this summer, as all heat pumps are more efficient in hotter weather. Thanks Ted! read more

Fabulous! Called them after receiving a home inspection report (we are selling our home) which stated that one of our our AC condensers and one of our heating units were both "inoperable." Our house is only 6 years old and I just used the "inoperable" AC condenser less than two weeks ago. Two of the nicest gentlemen came out and did a very thorough inspection of all three condenser units as well as both heat exchangers. All check out just fine and I was present the entire time. They explained how the home inspector may have arrived at his "diagnosis," although I think he just didn't know enough about HVACs to make the determination he did. I wish I would have found this company years ago, because we've been through three AC companies in the past...none of which were very good. I recommend this company without any hesitation, and believe them to be knowledgeable, honest, and fair. read more

The most honest ac guy on the planet first time had him service my unit and you can't find a more genuine honest repair guy he's not in it to drain your bank account he loves helping his customers top notch AC repair read more

The Ac started blowing hot last night and my old lady had a meltdown, so after a sweaty evening I had a sweaty morning wondering how bad my unit was. Well I called ted at 7:15am I met him at the house after work @3:30p and the unit was blowing cold again by 4:15p. Ted replaced 3 electrical components and re-wired some shotty installation work. He had the parts on the truck so he's fast and efficient. The bill was $235. He was a pleasure to speak with and obviously an honest AC man. I won't ever call anyone else , and will recommend him to everyone. Thanks Ted! read more

I called to get a quote to replace both A/C units on my house that were 19 years old. The owner gave me a good quote and started the very next day due to a cancellation of a previously planned job. 11 hrs the first day, 13.5 hrs the second day and they were done. I don't know but they may have had some place they needed to be the following day. I am super happy with the new system and Hawley's A/C. I highly recommend them. read more

They were able to get me a appointment on the same day I called. Showed up on time They quickly trouble shoot the issue and repaired the heating system within 1- 1/2 hrs. They also gave me suggestions to improve the efficiency of my HVAC system and types of filters to use with it. Overall I was very pleased with the service read more

My mom's heater suddenly stopped working and was in need to have it repaired asap. I called three different companies for a quote and thanks to the yelp reviews, especially, the review by Jason M., it made my decision easy to go with Hawley AC & Heating. SIDE NOTE: I talked to the manager at One Hour Heating & Air to get clarification on their warranty. They could not give me a timeframe nor could they provide anything in writing but if anything were to go wrong, they will fix it. Having had negative experiences regarding warranty services, I did not feel comfortable having my mom go with a company that can not back up their warranty in writing. Ted picked up the call right away and was answered all my questions. It gave me peace of mind knowing that he offers 1 year warranty on parts and labor. Whereas the other companies only provide warranty on parts. He provided his earliest available appointment for the next day. I gave my mom his contact info to schedule the appointment. She called to give me an update of his services and total cost which. Unfortunately, the damage was worse than she anticipated but I'm sure Ted gave her a reasonable price. Based on many of the reviews, he seems like an honest person. Overall, my mom was satisfied with Ted's service and will be calling him for all future HVAC needs!! THANK YOU TED FOR CONSISTENTLY PROVIDING HONEST AND QUALITY SERVICE!!! Very rare in any industry. read more

Can't say enough about these guys! Awesome service. Came out right away to check my moms trailer because it had been tagged by So. Cal Gas. Didn't find anything did several checks, so they left and no charge. read more

Awesome honest and fast!!! This company is very honest and they know what they are doing problem was found fast and fixed as well! The repair cost was on the lower end of the spectrum of what it could have been charged! Called several other companies and all had about a $100+ diagnostics fee this place was half most other place had a lot of bad reviews of problems that where told to be and when others got a second look where not true. So a lot of problems can be made up in this industry I gather. I fully trust these guys and will be recommending them to any one I know that needs service. It's worth waiting for to not get ripped off I waited one extra day to use them based on there good reviews and was happy that I did! read more

Ted Hawley is an honest guy. Had another local company tell me my condenser coil was shot, quoted $900 to fix. Asked Ted for a second opinion and he found nothing wrong with my unit. Will continue to use Hawley's as long as I'm local. read more