Needing information on a HVAC system contacted James Air Conditioning & must admit that Paul & Amy are the most honest, knowledgeable & sincere owners of a company that I have dealt with in a long time. I would highly recommend them to anyone! read more

Paul seems like a really honest knowledgeable guy who gets it done. Had heater fixed then ac broke. He couldn't fix but recommended someone who can. read more

During a record heat wave in Bakersfield (July 2024), James Air Conditioning & Heating came to my rescue. Paul James was recommended to me by my neighbor. He confirmed the diagnosis of the problem (second opinion), expeditiously completed the repair, and the total came to less than a third of the total the other company wanted to charge. The system is 25 years old and will still need replacing at some point, but James Air Conditioning & Heating got me through a rough spot so I can actually think. Paul James and his wife Amy listened and squeezed me in during an overly full schedule. I've already recommended them to someone on the NextDoor app and I'm happy to do it here, too. Please give them a shot -- I am incredibly thankful for them. read more

I recently found myself in the nightmare situation of having AC problems in Bakersfield in the middle of summer. Anyone who has lived here in the summer knows that a functioning AC system is an essential asset. I have a home warranty that I purchased at the beginning of the year just to be on the safe side. I immediately called them and got the run around with another service provider that was up-charging the warranty company which in turn passed those charges on to me. I won't get into the details of circus side show the warranty company put me through, but I will say they lost my business for life. They offered me a cash payout that wasn't anywhere close to covering a fraction of the repairs. I was referred to James AC by a friend of mine and immediately called them after seeing their Yelp rating. I was a bit skeptical when I saw that they only had five star ratings and a lot of them. That is almost unheard of for a service company of any kind. I left them a message and they promptly returned my phone call and set up an appointment for the following day to come out and give me an estimate. The estimate came in over a thousand dollars cheaper than the provider the warranty company sent out prior. I tried to get the warranty company to change the contract over to James AC, which is also a service provider in their network. They refused. This is where James AC gained a customer for life. Amy James is one of the most helpful and friendly people I have come across. For three days she battled the warranty company on my behalf even when it wasn't in her interest because she knew what they were doing was wrong. That is the level of professionalism and honesty you get when you go with James AC. I could tell immediately that they had the integrity you can only hope for when you are at the mercy of a service company to be fair and honest. Paul James and his team completed a full 5 ton system swap out in a single day. Their work was absolutely impeccable. Paul is an encyclopedia of knowledge when it comes to AC systems. I shadowed him most of the day just because I wanted to gain some knowledge on AC systems and he could not have been more professional and accommodating. He kindly and enthusiastically answered all of my silly questions. After the work was done I was happy to have gained a new friend. He couldn't be a nicer guy. If you are looking for a fair, honest, friendly and local AC service provider, you absolutely will not find anyone better than James AC. read more

James Air Conditioning is always amazing!! Our AC went out and we called James AC to make an appointment. Amy went out of her way to schedule us an appointment before we were to head out of town. She is just so friendly! When Paul arrived to fix AC, he was on time and immediately started asking questions as to the problems we were having with our unit. He quickly got to work, was able to figure out our problem and fix it! He also noted something else he noticed that wasn't broken but would last us another year or so. He wasn't pushy and didn't tell us we needed to get this fixed. He was honest and we appreciate that. He finished his work quickly and his fee was very competitive. He is very friendly and knowledgeable! We will always use James AC & Heating! Thank you!! read more

Three years after my initial review, I had to get Paul to come out and see what wrong with the air condition unit in the table tennis building behind my house where the Bakersfield Table Tennis Club plays. 30 minutes prior to the appointed time frame, I received a phone call to ascertain the appointment. As usual, Paul diagnosed the issue and it was just a matter of turning on the right switches in the fuse panel box (which was recently replaced) and cleaning the condenser unit in the roof. The last step was to add some refrigerant and the unit was working great. Thanks Paul. Gerry read more

Such a great experience with Paul and his wife. Scheduling was super easy with Amy. Paul came out same day after we called about our heater not working, and he wore a mask - thank you! Quick service, reasonably priced, and took the time to explain certain things about parts to me and my husband. Will definitely call in the future. Thank you for a wonderful service. read more

You need any AC work done call these people. From the friendly person that answers the phone to the the technician that came out, all I can say is professional! My technician, Paul, was awesome... and he was even early!! Also, they came out the same day, with in hours of my call. In today's age of Her horrid customer service, it's nice to some still value good service. Hope this helps. God Bless. read more

I was recently told the worst - complete HVAC replacement, from another business. In my dealings with this other company there were definitely some red flags so I reached out to James Air. I spoke with Amy and she was friendly and helpful. She sent Paul out same day to inspect my unit. Paul saved me thousands of dollars with his diagnosis. He was honest and I couldn't be more appreciative. James Air has gained a life long customer. read more

Great service from start to finish! Paul is a very honest man which I love! He tells you exactly what needs to be fixed and I never feel like I'm being overcharged! read more

Let me start off by saying I do not write many reviews as I should- there are many on my list to do- but I wanted to take a moment to 1 thank Mrs. Amy and Mr. Paul 2 let them know how much my family and I appreciated their time! I'll keep this short and sweet...since there are so many wonderful true things written about them and their company. I'm just going to say this this is a company and these are people who go above and beyond for their customers. Thank you both!!!! read more

Very knowledgeable friendly sharing information highly recommend this guy to anybody that needs his service

Reliable, professional, friendly and above all else affordable. Both times have been able to come same day! We got lucky because they are so busy, however always take the time needed to leave us with nice cold AC! read more

This might be the 'most unusual' yelp review of James Air Conditioning & Heating, as I ended up not using them right now, BUT here is why....and it makes me even more impressed with their professionalism and integrity that I didn't need to use their services at this time. I had a brand new heating/ac unit installed during the summer (by another company actually), and had not run my heater until just today. I guess I forgot that the technician at the time told me there would be a smoky smell from the furnace unit first time it was run. Once my smoke detectors went off, I panicked, thinking my house was on fire. After the smoke detectors eventually went silent, and the house was aired out, and I realized my house was indeed not burning down (panic mode returned to Level 1) I thought it would be smart to call and have someone come out and service my unit. After looking at all the 5-star yelp reviews for James Air Conditioning, I gave them a call, and ended up talking with Amy. Amy patiently explained the situation to me and completely put my mind at ease. Her honesty and integrity in letting me know there was nothing wrong with a brand new unit doing that 'smokey smell thing' first time being run really impressed me. Let me just say that I can't wait to be a customer of James Air Conditioning & Heating. I feel like I won the lottery today and will make sure I tell all my friends to not hesitate to call Amy and schedule an appointment! I'd give 10 stars if I could. read more

I actually had to cancel my appointment for a quote on replacing an air conditioner, but I wanted to leave a review regardless. The reason we called James Air Conditioning in the first place was because they serviced our other air conditioner years ago, and they were very frank and upfront about the unit and what needed to be done to it. They didn't try to upsell or scam us, and were just very polite and professional. When I called to make an appointment last week, Amy made sure to inform me that they were behind schedule due to a family emergency, but were trying their hardest to catch up. I really appreciated that, because some places don't feel the need to inform their customers of things like that. So! If anyone out there is looking for a responsible, HONEST company to help them with their air conditioner problems, I could not recommend James Air enough. You won't regret it! read more

I contacted them on Sunday before Veteran's Day and set up an appointment for the very next day (Veteran's Day). He was knowledgeable and shared with me the results of his inspection with detail. He made me some recommendations and replaced a faulty capacitor after showing me the readings in the voltmeter. I will be calling again for the next yearly check-up. read more

Both air-conditioners we're not getting as cold as they should Sunday night so I called Amy in the office she said someone would be out there Monday 4-6 Paul showed up on time put some Freon in both units and running would recommend them to anybody thanks again read more

Great husband and wife team! Awesome service, affordable prices. I've used them 3 times now and never disappointed.

Had the pleasure of Paul servicing my home AC. He was on time, very professional, answered all questions and took the time to explain my thermostat settings. At no point did I feel as if he was recommending unnecessary service. System is running great now. I highly recommend James AC if you need service or a repair. Nice to see a company do honest and professional work! read more

What an amazing experience. Paul is the greatest and is not about nickel and diming. Found the problem and was fixed within 15 minutes. Thank and God bless you. read more

I was referred to James air conditioning and heating by my home warranty. I am so impressed with their willingness to accommodate my heating needs on a weekend. What a wonderful company to deal with. I highly recommend them. read more

I rent a house and the insurance that was at the house used James Air Conditioning and Heating. I didn't pay for the service, but would pay top dollar for these guys. They were kind, professional, and extremely helpful. They called when they said they would call and came when they said they would come. I called the owner, Amy, after hours. She returned my call even though she was eating dinner. I told her I had an infant and that if she got a cancelation to move me up. I was supposed to wait 4 days without AC. From the kindness of her heart, she made an extra appointment for me (i.e., had the repairman start his day an hour early) so we could have working AC for our newborn. If you need a regular AC maintenance team or just to get your AC fixed, I highly recommend them. read more

I have to say that James air conditioning Service has to be one of the most reasonable and the best. A few weeks ago my mother's AC was not working and I got their referral through the home warranty that she had. They were able to come on a Saturday and fix an issue that others had failed to identify. ( we had called Monarch air and Austin before) They fixed the AC that same morning. Before he left he politely gave my mom and sister an overview of exactly what he did and his direct number just in case something happened again. So now that my own AC went out I called them yesterday they were here today. They DID NOT CHARGE FOR DIAGNOSIS. He arrived ahead of schedule after I confirmed I was home. He told me the problem and charged me the amount that MOnarch charges just for the diagnosis. In under 30 minutes, my AC is up and running. Very efficient, punctual reasonably priced. I would highly recommend them. read more

So impressed with this company and their service! I called and spoke to Amy when my AC went out. She promptly scheduled an appointment for a technician to come out and see what was going on. I was not charged for the evaluation. After the initial assessment, I called them back to service the unit. After looking again at the unit, he determined that it was a defective part and should be covered under warranty. Again he didn't charge me for the visit. So refreshing to find such an honest and gracious company. Unfortunately, to take advantage of the warranty I have to use another company. With that said, I know I will call James with any and all future needs. I highly recommend them. read more

Everyone at James Air Conditioning is so professional and knowledgeable. I had them come and inspect my home before purchasing it and Paul came, on time, and personally inspected my ducts, filters, ac unit. He found a faulty thermostat and with 24 hrs had replaced and programmed it. He was very friendly and his office was able to work out my busy schedule and find an appointment time that worked best for me. There rates are very comparable if not better then most in town. I am and will always be a satisfied client. read more

Need a professional to fix your heater or ac? Look no further, Paul the owner is very professional, knowledgeable and honest. If you hire someone else good luck! Had another contractor installed a brand new air conditioning system and nothing but headaches, glad i found James air conditioning to fix all the problems the other contractor didn't addressed. If i could i'd give 10 stars to Paul!! read more

James A/C is the best! Honest, dependable and does a super job, always looking out for the customer:) Highly recommendEd, 5 Stars.

Excellent service and extremely friendly. Paul arrived promptly on time, he is courteous and went right to work. He determined the problem within minutes. Replaced the broken parts and had my compressor, A/C working in no time. Then went into the attic even on a day of 101 degrees. Took care of that problem quickly then explained exactly what was wrong. The charge was very reasonable. Thank you so much. read more

The fan blower keep running continually without the furnace or ac being activated., that is until the repair person showed up. He said that to properly diagnose for the problem, he would have to catch it in the malfunction and to call him and he would come out right a way. the next day it started up again. He did come right out and was able to catch the problem. Replaced the circuit board, problem solved. read more

These people are the nicest people in business!! I would not hesitate to have them service your home. I've used them for a few jobs, one very large. I am very happy with the job they did. They are fair and honest which is not easy to find. I truly appreciate this business and it's owners. Thank you James!! read more

I called James Air Conditioning and the call was answered right away and an appointment made for the same day. Our problem with our heater was diagnosed and remedied at a reasonable cost. I would not hesitate to call them again for any future hvac needs. read more

AMAZING! Paul at James Air Conditional is the best. He's very professional and helpful and gives you great recommendation before doing the work. He didn't need to guaranty great work because he proves it. I had him remove and replace our HVAC system on the roof and did it perfectly on time and within budget. Great price, great work, and a great person. Thanks Paul! read more

james showed up right on time was wearing a mask to protect us and himself(thank you). Diagnosis's our problem right away, proceeded to tell us that the parts where still under warranty and it would be best to call the company that installed our a.c . James was very honest he told us exactly what parts, when the company came down it was the exact parts he had told us. He saved us thousands of dollars. I would definitely recommend him. Amy his wife was a pleasure to speak to, she to is very knowledgeable and honest. This is a family owned business, call them they are great. read more

We have an Home Warranty and went through THREE companies and this BY FAR WAS THE BEST!! From start to finish. Amy worked with our schedule and Paul was very knowledgeable and a TRUE professional in this area. He was the only person who diagnosed and fixed our issue. I have complete confidence that they will do their very best! read more

Having a broken ac in the middle of Summer is kind of an emergency.. don't ya think??? They didn't seem to think so. Took a whole day to even receive a call back.. and that was after my home warranty called them numerous times. I tried every platform to get ahold of this dang company.. finally I get a call back and they don't have any apts for two days. Okay fine I'll deal... Well sure enough they come out and "fix" the problem...NOT!! Quickly to find out it won't even cool down my house, so of course I call back. Took a couple hours to get a call back (I mean obviously) only for Amy to tell me that oh ya it also needs to be serviced but warranty doesn't cover that... oh but our next available apt isn't for four days. Like come on people why didn't you tell me when you were on my roof that it also needed to be serviced..I have no idea where they get their five stars from because I received terrible service!!! It's no big deal that me and my two young children are in our hot house with no help for four days. Me and my children appreciate you guys so much!!! NOT There are plenty of other reliable hvac companies in town, please don't trust them! It's been a hot mess, literally. read more

I was asking friends for recommendations and I was hearing more horror stories and was learning who not to call. Then I found out about James Air and initially sent an email. I received a prompt response and followed up by calling the next day. We set up an appt, which Paul promptly kept. He quickly diagnosed the issue and we discussed several options. He also gave me several tips to help me keep the system working optimally. Repairs were made quickly and for a fair price. My neighbor overheard some of our discussion and was so impressed he is also having Paul come out. I do a lot of my own repairs usually, and only reluctantly hire someone. Have to say I am not reluctant to recommend James Air conditioning, nor reluctant to hire him again if needed. On top of that, he's a nice guy and knows what he is doing. Obviously you mileage may vary, but this guy's a pro. read more

There's a reason why James AC has such high reviews. Our AC started to act up one hot summer day and I found this company through Yelp. I spoke with Amy that evening and she was able to schedule a service appointment for me the next day. James showed up on time and performed a quick diagnosis and repair. The whole experience went very smooth and they are very easy to deal with. read more

This company is awesome! They were referred to me by my home warranty so I was skeptical. They were a second opinion since the first company was a joke. I was having an issue with my AC unit and the first company told me my AC unit was mechanically fine and they would recommend me buying a bigger unit for 9000. out of pocket with them as a suggestion to "fix" my issue. They never diagnosed the problem with my AC but they were real eager to have me purchase a new unit with them. Thank goodness James Air Conditioning checked out my unit. He was able to diagnose a handful of issues and gave suggestions with what we could do to help the house be more efficient with cooling. I believe it is a husband/wife team so be patient if you are calling. I am sure Amy is busy on the phone with other calls. I personally prefer smaller companies because I feel they are friendlier and they take pride in their work. I would recommend them to anyone needing AC work. read more

My husband and I have a very old house (1910). The heating/cooling was at least 25 years old. We had had the cooling break down on us in the middle of 100+ weather. It was awful. We got a few quotes b/c we knew it would be an expensive job to replace both units (upstairs and downstairs) as well as the duct work (apparently the ducts were too small so we weren't getting the maximum amount of air circulating, which meant that it took a loooong time to cool off/warm up). Plus we were burning A LOT of unnecessary energy - and paying for it. Anywhoo, James Air Conditioning and Heating came out and replaced our entire units along with the duct work. Mr. James was exceptional. He really knows his stuff and explained it to me in terms I could understand (I told him that he should teach because he can really explain things well). He told me about the different kinds of units, etc., their energy efficiency, prices, etc. I appreciated that he didn't just try to "sell me the most expensive unit on the market." He was very professional, showed up on time each day, never bothered me (I work part time from home), and always kept me apprised of what he was doing. Plus he was friendly and had a great sense of humor. I guess this is a family-owned business. It was obvious that this company takes pride in their work - and it showed. I even got a call a few days later checking to see how my new units were working. They are fabulous! Of course now we are in the 100's again, and my house stays nice and cool throughout the days and nights. read more

Very nice people & great work! Paul was very knowledgable and fixed our problem quickly, even offering us advice and tips on things we could do around our house that he noticed to help the efficiency of our unit. He went out of his way to make sure we had excellent service. Thank you James AC! read more